MEET OUR SPEAKERS
This page will be regularly updated with the latest speaker additions.
Steven Van Belleghem
Customer Experience Enthusiast | Global keynote speaker at nexxworks
Steven is one of Europe’s most well-known speakers within customer experience, digital transformation, and future customer behaviour. He is internationally recognised for showing how companies succeed when they combine technology with human empathy, and he frequently delivers keynotes for global organisations such as Google, Microsoft, Disney, and IKEA. He is the author of several bestselling books and is known for his energetic, practical, and research-based approach to how AI is transforming markets and customer expectations.
Sergio Guerreiro
Senior Director, Strategy & Knowledge Management at Turismo de Portugal
Sergio is currently the Senior Director for Strategy & Knowledge Management at Turismo de Portugal, being in charge of strategy, data, business intelligence, customer service, entrepreneurship and innovation. He is also responsible for the program Tourism 4.0, an integrated program to foster innovation in the tourism sector involving more than 350 startups per year.
He represents Portugal at several international working groups at UNWTO, OECD and European Travel Commission, being currently the Chairman of the OECD Tourism Committee and previously Chairman of the European Travel Commission’s Market Intelligence Group until 2022.
He is also a World Economic Forum's Agenda Contributor and part of the Aviation, Travel & Tourism Community at WEF.
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