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DTSTART;VALUE=DATE:20240721
DTEND;VALUE=DATE:20240727
DTSTAMP:20260407T165601
CREATED:20240204T222438Z
LAST-MODIFIED:20240206T085903Z
UID:10000388-1721520000-1722038399@hsmai.eu
SUMMARY:HSMAI Europe Commercial Summer Camp 2024
DESCRIPTION:[vc_row][vc_column][vc_column_text]\n\nUnlock Your Leadership Potential at HSMAI Europe’s Commercial Summer Camp 2024\nThe Commercial Summer Camp is back in beautiful Lisbon\, Portugal! This year’s program promises to be an incredible experience that you won’t want to miss. Join us for the HSMAI Region Europe Commercial Summer Camp 2024 and take your career to the next level. \n📆 Sunday\, 21 July 2024 to Friday\, 26 July 2024\n📌 Nova School of Business and Economics\, R. da Holanda 1\, 2775-405 Carcavelos\, Portugal \nThe Summer Camp will take place for the fourth time\, and the second time in Lisbon Portugal at the Nova School of Business and Economics. This highly successful program has received enthusiastic support from attendees over the past few years and we’re thrilled to once again offer this unique opportunity for individuals looking to enhance their knowledge and skills in commercial strategy\, digital marketing\, revenue optimization\, and more. \nTarget Group: Sales\, Marketing\, Revenue Management Experts or General Managers \nThe Commercial Summer Camp focuses on developing cross-functional strategic thinking and leadership skills\, to enable tomorrow’s commercial leaders in the hospitality industry. The ideal candidate is already a sales\, marketing\, or revenue management expert or a property leader like a General Manager with the ambition and desire to understand all of the specific disciplines and what it takes to keep them all running smoothly together. \nThe program runs from Sunday evening kicking off with a welcome dinner\, to Friday evening. \nThe program includes a two day ‘Leader Development’ training. This 2 day program will be delivered by NOVA School of Business & Economics\, which is the leading business school in Portugal and one of the best business schools in the world. The remaining 3 days will be delivered by experienced leaders and experts from the industry.[/vc_column_text][vc_btn title=”READ MORE HERE” color=”green” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Fhsmai.eu%2F2024%2F02%2F06%2Fjoin-the-hsmai-europe-commercial-summer-camp-2024%2F|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/hsmai-europe-commercial-summer-camp-2024/
LOCATION:Nova School of Business and Economics\, R. da Holanda 1\, Carcavelos\, Carcavelos\, 2775-405\, Portugal
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/02/summercamp-2024-1920x1080-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Kyiv:20240718T140000
DTEND;TZID=Europe/Kyiv:20240718T170000
DTSTAMP:20260407T165601
CREATED:20240704T114402Z
LAST-MODIFIED:20240705T115421Z
UID:10000417-1721311200-1721322000@hsmai.eu
SUMMARY:Digital Motivational Training Session for Ukrainian hoteliers
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15724″ img_size=”full” alignment=”center” css=””][mk_fancy_title color=”#663399″ size=”30″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Recruiting\, Retaining\, and Motivating Employees[/mk_fancy_title][vc_column_text css=”.vc_custom_1720092882998{margin-bottom: 0px !important;}”]Date: Thursday\, July 18th\nTime: 2:00 PM – 5:00 PM (EET)\nLocation: Virtual[/vc_column_text][vc_column_text css=”.vc_custom_1720180457619{margin-bottom: 0px !important;}”]HSMAI Europe\, in collaboration with the Ukrainian Hotels & Resorts Association (UHRA)\, is organising a special digital motivational training session exclusively for Ukrainian hoteliers to support the hospitality industry in Ukraine. \nJoin us for an engaging and insightful 3-hour webinar\, including a break\, tailored for General Managers\, top managers\, and heads of revenue-driven departments\, as well as marketing and sales. \nDuring the webinar\, you will: \n\nLearn about the latest trends in recruiting and retaining staff\nGet practical advice on creating effective recruitment and training programs\nDiscover how to motivate and encourage your employees\n\nThe session will be conducted by experienced experts who will share their knowledge and experience with you. We are pleased to announce the following will also be joining us to provide their insights and expertise.  \n\nMichael Wierling\, Director HR\, Northern Europe at IHG Hotels & Resorts and the Chair of the HSMAI Europe People & Culture Advisory Board\nRoland Seddon\, Managing Director at MRK Associates (Recruitment Agency) and Member of the HSMAI Europe Board of Directors\nVictoriya Starovoyit\, General Manager at Holiday Inn Kyiv\n\nGiven the current situation in Ukraine\, the emphasis on “Motivation and Engagement of Staff” is particularly important. \nTake advantage of this opportunity to discover how to improve your HR management and hotel business. \nSign up now\, don’t miss out on this valuable opportunity![/vc_column_text][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FVbyPm|target:_blank”][vc_column_text css=”.vc_custom_1720093369222{margin-bottom: 0px !important;}”]About HSMAI Europe \n\n\nHSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer\, pioneer and the go-to industry resource for professional development\, commercial strategies and sustainability in the hospitality\, travel and tourism industry. For more information about HSMAI Region Europe\, visit www.hsmai.eu \n\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/digital-motivational-training-session-for-ukrainian-hoteliers/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/07/v1-2-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Lisbon:20240716T180000
DTEND;TZID=Europe/Lisbon:20240716T210000
DTSTAMP:20260407T165601
CREATED:20240628T133448Z
LAST-MODIFIED:20240716T121350Z
UID:10000416-1721152800-1721163600@hsmai.eu
SUMMARY:Press Conference for Media and Industry Professionals | Lisbon
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15704″ img_size=”full” alignment=”center” css=””][mk_fancy_title color=”#669933″ size=”25″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Press Conference for Media and Industry Professionals | Lisbon[/mk_fancy_title][vc_column_text css=”.vc_custom_1719824897885{margin-bottom: 0px !important;}”]📅 Date: Tuesday\, July 16th\, 2024\n🕒 Time: 6:00 PM – 9:00 PM\, including drinks and networking\n📍 Venue: Sheraton Lisboa Hotel & Spa\, R. Latino Coelho 1\, 1050-234\, Lisbon\, Portugal[/vc_column_text][vc_column_text css=”.vc_custom_1719571317406{margin-bottom: 0px !important;}”]HSMAI Europe is coming to Portugal! We are thrilled to announce our inaugural press conference in Lisbon. Join us for an exciting and enlightening event where we invite top executives\, leading professionals from the Portuguese hospitality sector\, prominent members of the press and media to come together to network and share insights. \nDiscover the mission and benefits of affiliating with HSMAI Europe\, and engage in dynamic discussions on the latest updates and groundbreaking initiatives within the hospitality industry. Don’t miss this opportunity to be part of a pivotal moment for hospitality in Portugal.[/vc_column_text][vc_btn title=”REGISTER HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FBzePb|target:_blank”][/vc_column][/vc_row][vc_row][vc_column][mk_fancy_title color=”#663399″ size=”25″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]PROGRAM[/mk_fancy_title][vc_column_text css=”.vc_custom_1720614571837{margin-bottom: 0px !important;}”]Registration[/vc_column_text][vc_column_text css=”.vc_custom_1720614599792{margin-bottom: 0px !important;}”]Welcome and update about HSMAI Europe and what’s next in Portugal\nBy Ingunn Hofseth\, President & CEO at HSMAI Europe[/vc_column_text][vc_single_image image=”10275″ img_size=”120×120″ style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1720614827827{margin-bottom: 0px !important;}”]Leading the future of hospitality in Portugal\nBy Pedro Colaco\, President & CEO at GuestCentric and Great Hotels of the World[/vc_column_text][vc_single_image image=”15737″ img_size=”120×120″ style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1721131566853{margin-bottom: 0px !important;}”]Why is HSMAI Europe’s presence in Portugal important?\nBy Christelle Pitrel\, Head of Operations & Asset Management Portugal GCP Hospitality[/vc_column_text][vc_single_image image=”15752″ img_size=”120×120″ style=”vc_box_border_circle” border_color=”violet” css=””][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1720685698196{margin-bottom: 0px !important;}”]Driving Marketing Innovation in Portugal’s Evolving Market\nAn interactive discussion with the audience\, moderated by Henrique Veiga\, with the following panel members:[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”15740″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1720616009781{margin-bottom: 0px !important;}”]\nModerator \nHenrique Veiga\nFounder & CEO at BAE Ventures \n[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”15737″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1720615242093{margin-bottom: 0px !important;}”]\nPedro Colaco\nPresident & CEO at GuestCentric and Great Hotels of the World \n[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”15739″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1720615354001{margin-bottom: 0px !important;}”]\nSofia Almeida\nDirector of Tourism and Hospitality Area at Universidade Europeia \n[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”15746″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1720697749886{margin-bottom: 0px !important;}”]\nMario Chessa\nManaging Partner at ChessaConnect \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”15747″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1720697771700{margin-bottom: 0px !important;}”]\nCatarina Alves Ribeiro\nCEO & Owner at Brainding \n[/vc_column_text][/vc_column][vc_column width=”1/4″][/vc_column][vc_column width=”1/4″][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][vc_column_text css=”.vc_custom_1720616197867{margin-bottom: 0px !important;}”]Followed by Networking\, Food and Drinks[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][vc_column_text css=”.vc_custom_1720616206504{margin-bottom: 0px !important;}”]For enquiries\, please reach out to us at postbox@hsmai.eu[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/press-conference-for-media-and-industry-professionals-lisbon/
LOCATION:Sheraton Lisboa Hotel & Spa\, R. Latino Coelho 1\, Lisbon\, 1050-234\, Portugal
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/06/3-12.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240620T140000
DTEND;TZID=Europe/Amsterdam:20240620T180000
DTSTAMP:20260407T165601
CREATED:20240412T151801Z
LAST-MODIFIED:20240606T091822Z
UID:10000403-1718892000-1718906400@hsmai.eu
SUMMARY:Power-Up | Amsterdam | June 2024
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1717665499427{margin-bottom: 0px !important;}”]\n\nHSMAI Europe Power-Up in Amsterdam\nExplore the technology trends shaping the future of the RFP process and dynamic rates in our industry \n📅 Date: Thursday\, 20th June\, 2024\n🕒 Time: 2:00 pm to 6 pm (educational program starts at 2:30 pm)\n📍 Venue: DoubleTree by Hilton Amsterdam Centraal Station \nRegistration opens at 2:00 pm\, and the educational program starts at 2:30 pm followed by networking\, drinks and light food. \nRalph A. van Hooijdonk\, Founder & CEO of Venuesuite will kick- start the meeting. He will also present the findings of the venue benchmark from analysing 15000 online mice bookings. \nAs the 2nd generation of a family owned conference venue (https://nbccongrescentrum.nl/)\, Ralph has seen firsthand the pains of lengthy RFP proposals that take both the bookers and reservation managers “Down the Rabbit Hole”. \nBeyond his work with Venuesuite\, Ralph is an avid marathon runner from the Netherlands and lives in Dusseldorf. \n \n  \nFollowing Ralph’s presentation\, we will hear from Agatha Carreau\, a Revenue Management Lecturer at Hotelschool The Hague\, who will discuss RFPs and the critical role of analytics. \n  \nJoin the interactive discussion!\nDon’t miss this chance to connect and discuss the future of our industry![/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”SIGN UP HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2Fw0O42|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/power-up-in-amsterdam/
LOCATION:DoubleTree by Hilton Amsterdam Centraal Station\, 4 Oosterdoksstraat\, Amsterdam\, NH\, 1011 DK\, Netherlands
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/04/meetconnect-2024-1920x1080-1.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
GEO:52.3768547;4.9045578
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240613T100000
DTEND;TZID=Europe/London:20240613T150000
DTSTAMP:20260407T165601
CREATED:20240206T172602Z
LAST-MODIFIED:20240522T180833Z
UID:10000390-1718272800-1718290800@hsmai.eu
SUMMARY:HSMAI Europe Think Tank | London (By Invitation Only)
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1716400885790{margin-bottom: 0px !important;}”] \nThink Tank – By Invitation Only\nAI in Hospitality\nLondon Thursday June 13th 2024\n📅 Date: Thursday\, June 13th\, 2024\n🕒 Time: 10:00 AM – 3:00 PM (lunch from 12 15 AM – 1 PM)\n📍 Venue: The Clermont London\, Victoria – 101 Buckingham Palace Rd\, London SW1W 0SJ \nHSMAI Europe has invited Terry Jones to kick off HSMAI’s Think Tank in London with an hour presentation to get us started. He will provide insights on transformational skills needed to lead through change and innovation. \nTerry Jones\, President\, ON\, Inc is a technology pioneer who has played a pivotal role in creating the trillion-dollar e-commerce travel industry. \nWhereas other people talk about innovation – Terry Jones lives it. Only .01% of businesses reach the elusive billion-dollar “unicorn” status\, Jones built and scaled not one but two unicorn businesses (Travelocity and Kayak). \nAs a board director for more than 20 companies\, his IPOs and exits total over $10 Billion. \nJones is a highly sought-after international speaker and a recognized global authority in the “Future of Business”\, “Disruptive Leadership”\, and “Digital Transformation.” \nHe is the author of the critically-acclaimed books\, “ON Innovation”\, “Turning on Innovation in Your Culture\, Team\, and Organization.” And Disruption OFF\, “The technological disruption coming for your company and what to do about it” \nFurthermore\, we will be joined by Josje van Dongen\, Head of Innovation & Programme Specialisations at Hotel Management School Maastricht as well as a distinguished member of the HSMAI Europe Board of Directors. Josje will be bringing her wealth of experience and expertise as she takes on the important role of moderating this upcoming Think Tank session.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_button size=”large” url=”https://eur.cvent.me/73KXD” fullwidth=”true” bg_color=”#669933″]RSVP here[/mk_button][/vc_column][/vc_row]
URL:https://hsmai.eu/event/hsmai-europe-think-tank-london-by-invitation-only/
LOCATION:The Clermont London\, Victoria\, 101 Buckingham Palace Rd\, London\, SW1W 0SJ\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/02/think-tank-1920-x-700-px-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240530T023000
DTEND;TZID=Europe/Amsterdam:20240530T200000
DTSTAMP:20260407T165601
CREATED:20240516T104230Z
LAST-MODIFIED:20240528T142322Z
UID:10000406-1717036200-1717099200@hsmai.eu
SUMMARY:Planleggingsmøte | Grand Hotel Oslo
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1716906204079{margin-bottom: 0px !important;}”]\nHSMAI med kraftig satsing i Norge\nTorsdag 30. mai på Grand Hotel i Oslo\nHSMAI lanserer Power Breakfast og Power-Up i Oslo\, Bergen\, Trondheim og Tromsø. \nNå kan du bli med å forme de og andre HSMAI aktiviteter for hotell\, event og reiselivsbransjen i Norge 🎉 \nVi inviterer deg til å bli med oss på det spennende møtet torsdag 30. mai\, fra kl. 14:30 til kl. 20:00 på Grand Hotel i Oslo. Først vil vi presentere våre nye initiativer\, etterfulgt av en engasjerende workshop hvor vi deler opp gruppen per aktiviteter. Og hva er bedre enn å diskutere og påvirke strategier for bransjen over deilig mat og forfriskninger? \nSett av hele ettermiddagen og kvelden fra kl 14:30. \nHer er en smakebit på noen av de spennende aktivitetene du kan være med på å forme og sette temaer: \n\nPower Breakfast\nPowerUp – kveldsarrangement\nFuture You\nConnecting Future Leaders\nMøte- og Eventbørsen\nHSMAI Awards Norge\nSales Leader Konferanse\nUlike sertifiseringer\n\n[/vc_column_text][vc_btn title=”MELD DEG PÅ HER!” color=”violet” size=”lg” align=”center” i_icon_fontawesome=”far fa-hand-point-right” css=”” button_block=”true” add_icon=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FP1OnL|target:_blank”][vc_column_text css=”.vc_custom_1713772886960{margin-bottom: 0px !important;}”]Kontakt oss på postbox@hsmai.eu for henvendelser angående medlemskap eller andre spørsmål.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1713773297238{margin-bottom: 0px !important;}”]\nHSMAI søker Membership Development Managers\nEn av dem vil arbeide spesielt med Norge og må kunne flytende norsk muntlig og skriftlig.\nDu kan lese mer om det her: https://hsmai.eu/2024/02/27/job-advertisement-membership-development-managers/[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/planleggingsmote-grand-hotel-oslo/
LOCATION:Grand Hotel Oslo\, Karl Johans gate 31\, 0159\, Oslo\, Norway
GEO:59.9141652;10.7398777
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Grand Hotel Oslo Karl Johans gate 31 0159 Oslo Norway;X-APPLE-RADIUS=500;X-TITLE=Karl Johans gate 31\, 0159:geo:10.7398777,59.9141652
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240529T150000
DTEND;TZID=Europe/Amsterdam:20240529T163000
DTSTAMP:20260407T165601
CREATED:20240221T164834Z
LAST-MODIFIED:20240517T115859Z
UID:10000398-1716994800-1717000200@hsmai.eu
SUMMARY:Virtual: Roundtable for Senior Sales Executives
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15211″ img_size=”full” alignment=”center”][vc_column_text css=”.vc_custom_1715944724815{margin-bottom: 0px !important;}”]\nTopic: Future of the RFP process in our industry \n(By Invitation Only)\nJoin us for a virtual roundtable discussion among senior executives in Sales in Hospitality. This roundtable will focus on the topic of Future of the RFP process in our industry\, providing insights and opening for dialogue on this very interesting topic. This roundtable is By-Invitation-Only. \n📅 Date: Wednesday\, May 29th\, 2024\n🕒 Time: 3:00 PM – 4:30 PM CET (2:00 PM – 3:30 PM – UK time)\n📍 Virtual Venue: Zoom – Link will be provided a couple of days before the roundtable takes place \nThe discussion will be kickstarted by Kostas Ioannidis\, Sales Director | Global Sales – Europe at IHG Hotels & Resorts and Chair of the HSMAI Europe Sales Advisory Board. Kostas will share his thoughts on Future of the RFP process\, setting the stage for an engaging conversation amongst the participants. Kostas will also be moderating the roundtable discussion. \nWe will abide by HSMAI´s Antitrust Policy\, which we will share with you as a reminder at the beginning of the session. \nDon’t miss this opportunity to engage with industry leaders![/vc_column_text][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2Fk7NnK|target:_blank”][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1714135951006{margin-bottom: 0px !important;}”]3:00–3:05 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712914271716{margin-bottom: 0px !important;}”]\nWelcome\n[/vc_column_text][vc_column_text css=”.vc_custom_1714138337774{margin-bottom: 0px !important;}”] \nIngunn Hofseth\, President & CEO at HSMAI Region Europe\nA welcome to the attendees\, introduction + Code of Ethics[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1714136521988{margin-bottom: 0px !important;}”]3:05–3:15 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1715177130010{margin-bottom: 0px !important;}”]\nFuture of the RFP process in our industry\n[/vc_column_text][vc_column_text css=”.vc_custom_1715177085435{margin-bottom: 0px !important;}”] \nKostas Ioannidis\, Sales Director | Global Sales – Europe at IHG Hotels & Resorts and Chair of the HSMAI Europe Sales Advisory Board\nIntroduction to the topic of Future of the RFP process in our industry[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1714136536218{margin-bottom: 0px !important;}”]3:15–4:30 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1714136481794{margin-bottom: 0px !important;}”]\nDialogue and discussions\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2Fk7NnK|target:_blank”][vc_separator css=””][vc_column_text css=”.vc_custom_1714136717027{margin-bottom: 0px !important;}”]About HSMAI Europe: \nHSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer\, pioneer and the go-to industry resource for professional development\, commercial strategies and sustainability in the hospitality\, travel and tourism industry. Visit us at www.hsmai.eu[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/virtual-roundtable-for-senior-sales-executives/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/02/virtual-roundtable-for-senior-sales-executives.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20240523T180000
DTEND;TZID=Europe/Athens:20240523T210000
DTSTAMP:20260407T165601
CREATED:20240327T131708Z
LAST-MODIFIED:20240521T083741Z
UID:10000401-1716487200-1716498000@hsmai.eu
SUMMARY:Press conference for Media and Industry Professionals | Athens
DESCRIPTION:[vc_row][vc_column][mk_fancy_title font_family=”none”]\n\nPress conference for Media and Industry Professionals | Athens\n[/mk_fancy_title][/vc_column][/vc_row][vc_row][vc_column][vc_single_image image=”15298″ img_size=”medium” css=””][vc_column_text css=”.vc_custom_1716220091507{margin-bottom: 0px !important;}”]HSMAI Europe\, in partnership with the Swiss Alpine Center\, is thrilled to announce an upcoming press conference set to unfold in Athens on Thursday afternoon\, May 23. Esteemed executives\, professionals from the Greek hospitality sector\, and members of the Greek press and media are warmly invited to participate. This event promises an enlightening platform to showcase the mission and advantages of affiliating with HSMAI\, alongside insightful discussions on pivotal updates and initiatives within the hospitality sector. \n📅 Date: Thursday May 23rd\, 2024\n🕒 Time: 6:00 PM – 9:00 PM\, including drinks and networking\n📍 Venue: Athenaeum InterContinental – Athens\, Greece[/vc_column_text][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FYGaed|target:_blank”][/vc_column][/vc_row][vc_row][vc_column][mk_fancy_title color=”#663399″ size=”25″ font_weight=”bold” font_family=”Merriweather” font_type=”google”]PROGRAM[/mk_fancy_title][vc_column_text css=”.vc_custom_1716218861595{margin-bottom: 0px !important;}”]Registration[/vc_column_text][vc_column_text css=”.vc_custom_1716218765518{margin-bottom: 0px !important;}”]Welcome and update about HSMAI Europe and what’s next in Greece\nBy Ingunn Hofseth\, President & CEO at HSMAI Europe[/vc_column_text][vc_single_image image=”11512″ img_size=”120×120″ style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1716280660130{margin-bottom: 0px !important;}”]Introduction to the various global HSMAI certification opportunities\nBy Frederic Toitot\, Founder and Managing Director at Hotel Games member and past chair of the HSMAI Europe Revenue Optimisation Advisory Board.[/vc_column_text][vc_single_image image=”14657″ img_size=”120×120″ style=”vc_box_border_circle” border_color=”violet” css=””][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1716218852503{margin-bottom: 0px !important;}”]Discussion\nAn interactive discussion with the audience\, moderated by Frederic Toitot\, with the following panel members:[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/3″][vc_single_image image=”14470″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1716278282340{margin-bottom: 0px !important;}”]\nDimitris Manikis\nPresident EMEA at Wyndham Hotels & Resorts and member of the Board of Directors of HSMAI Europe \n[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”15368″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1716217979428{margin-bottom: 0px !important;}”]\nKostas Ioannidis\nSales Director\, Global Sales Europe\, at IHG Hotels & Resorts and Sales Advisory Board Chair for HSMAI Europe \n[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”15376″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1716219031584{margin-bottom: 0px !important;}”]\nSybil Hofmann\nPresident of International Programs at the Swiss Alpine Center \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/3″][vc_single_image image=”15375″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1716218241136{margin-bottom: 0px !important;}”]\nNikos Giokas\nBusiness Development Director EMEA at Plusgrade \n[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”14657″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1716280644459{margin-bottom: 0px !important;}”]\nFrederic Toitot\nModerator\nFounder and Managing Director at Hotel Games and member and past chair of the HSMAI Europe Revenue Optimisation Advisory Board \n[/vc_column_text][/vc_column][vc_column width=”1/3″][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1716217766953{margin-bottom: 0px !important;}”]Followed by Networking\, food and drinks[/vc_column_text][vc_column_text css=”.vc_custom_1713787250396{margin-bottom: 0px !important;}”]For questions\, please contact us at postbox@hsmai.eu[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/press-conference-for-media-and-industry-professionals-athens/
LOCATION:Athenaeum Intercontinental\, Leof. Andrea Siggrou 89-93\, Athina\, 117 45\, Greece
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/03/athen.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240513T130000
DTEND;TZID=Europe/Amsterdam:20240513T160000
DTSTAMP:20260407T165601
CREATED:20240327T133811Z
LAST-MODIFIED:20240422T122107Z
UID:10000402-1715605200-1715616000@hsmai.eu
SUMMARY:Roundtable for Senior Commercial Leaders | Frankfurt
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1713430441911{margin-bottom: 0px !important;}”]\n\nTopic: The Future of MICE Data (By Invitation Only)\nJoin us for a state-of-the-art Roundtable for Senior Management in Sales\, Revenue\, and IT Systems & Programs. \nAll hotels and hotel chains facing the same challenges in the fast-growing digital MICE market. This impacts the areas of total account management\, total revenue management and on the IT infrastructure behind all systems. Discuss and identify new opportunities and how hotels can improve their systems to find common industry MICE standards for the future. \n📅 Date: Monday May 13rd\, 2024\n🕒 Time: 1:00 PM – 4:00 PM (lunch from 1-2 PM)\n📍 Venue: Sofitel Frankfurt Opera – Frankfurt\, Germany \nThis by-invitation-only roundtable will delve into the topic of Creating a MICE market data culture. \nThis Roundtable is sponsored by MICEview and Amadeus \n  \nWe will abide by HSMAI´s Antitrust Policy\, which we will share with you as a reminder at the beginning of the session. \nWhich senior management members from your corporate office might be potential delegates?\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_button size=”large” url=”https://eur.cvent.me/exVoo” fullwidth=”true” bg_color=”#669933″]RSVP here[/mk_button][/vc_column][/vc_row]
URL:https://hsmai.eu/event/roundtable-for-senior-commercial-leaders-frankfurt/
LOCATION:Sofitel Frankfurt Opera\, Opernpl. 16\, Frankfurt am Main\, 60313\, Germany
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/03/virtual-roundtable-for-senior-commercial-leaders.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240429T150000
DTEND;TZID=Europe/Amsterdam:20240429T163000
DTSTAMP:20260407T165601
CREATED:20240221T164521Z
LAST-MODIFIED:20240426T133459Z
UID:10000396-1714402800-1714408200@hsmai.eu
SUMMARY:Virtual: Roundtable for Senior Revenue Management Executives
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15217″ img_size=”full” alignment=”center”][vc_column_text css=”.vc_custom_1714138262558{margin-bottom: 0px !important;}”]\nTopic: Creating a Total Revenue Management (TRM) Culture \n(By Invitation Only)\nJoin us for a virtual roundtable discussion among senior executives in Revenue Management in Hospitality. This event will focus on the topic of Creating a Total Revenue Management (TRM) Culture\, providing insights and opening for dialogue on strategies for revenue optimization in the hospitality industry. This roundtable is By-Invitation-Only. \n📅 Date: Monday\, April 29th\, 2024\n🕒 Time: 3:00 PM – 4:30 PM CET\n📍 Virtual Venue: Zoom – Link will be provided a couple of days before the roundtable takes place \nThe discussion will be kickstarted by Pär Augustsson\, VP Total Profit at Strawberry (formerly Nordic Choice Hotels) and Member of the HSMAI Europe Revenue Optimization Advisory Board. Pär will share his thoughts on Total Revenue Culture\, setting the stage for an engaging conversation amongst the participants. This part will be moderated by Shumi Khan\, SVP Business Intelligence & Revenue Management Accor Hotels and Chair of the HSMAI Europe Revenue Optimization Advisory Board. \nWe will abide by HSMAI´s Antitrust Policy\, which we will share with you as a reminder at the beginning of the session. \nDon’t miss this opportunity to engage with industry leaders and explore the topic of Creating a Total Revenue Management (TRM) Culture.[/vc_column_text][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FGmLvW|target:_blank”][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1714135951006{margin-bottom: 0px !important;}”]3:00–3:05 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712914271716{margin-bottom: 0px !important;}”]\nWelcome\n[/vc_column_text][vc_column_text css=”.vc_custom_1714138337774{margin-bottom: 0px !important;}”] \nIngunn Hofseth\, President & CEO at HSMAI Region Europe\nA welcome to the attendees\, introduction + Code of Ethics[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1714136521988{margin-bottom: 0px !important;}”]3:05–3:15 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1714136453319{margin-bottom: 0px !important;}”]\nCreating a Total Revenue Management (TRM) Culture\n[/vc_column_text][vc_column_text css=”.vc_custom_1714138374886{margin-bottom: 0px !important;}”] \nPär Augustsson\, VP Total Profit at Strawberry (formerly Nordic Choice Hotels) and Member of the HSMAI Europe Revenue Optimization Advisory Board\nIntroduction to the topic of Creating a Total Revenue Management (TRM) Culture[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1714136536218{margin-bottom: 0px !important;}”]3:15–4:30 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1714136481794{margin-bottom: 0px !important;}”]\nDialogue and discussions\n[/vc_column_text][vc_column_text css=”.vc_custom_1714138420204{margin-bottom: 0px !important;}”] \nShumi Khan\, SVP Business Intelligence & Revenue Management Accor Hotels and Chair of the HSMAI Europe Revenue Optimization Advisory Board\nModerating and leading the discussion on the topic of today\, kickstarted by Pär Augustsson.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FGmLvW|target:_blank”][vc_separator css=””][vc_column_text css=”.vc_custom_1714136717027{margin-bottom: 0px !important;}”]About HSMAI Europe: \nHSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer\, pioneer and the go-to industry resource for professional development\, commercial strategies and sustainability in the hospitality\, travel and tourism industry. Visit us at www.hsmai.eu[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/virtual-roundtable-for-senior-revenue-management-executives/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/02/virtual-roundtable-for-senior-revenue-management-executives-1.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240425T180000
DTEND;TZID=Europe/Amsterdam:20240425T210000
DTSTAMP:20260407T165601
CREATED:20240204T121604Z
LAST-MODIFIED:20250724T084007Z
UID:10000387-1714068000-1714078800@hsmai.eu
SUMMARY:Connecting Future Leaders | London
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1753346403996{margin-bottom: 0px !important;}”]\n\nWelcome to Connecting Future Leaders!\nTopic: Guest Satisfaction and Loyalty\nJoin us for an exclusive glimpse into the remarkable journey of Franck Arnold\, the esteemed Managing Director & Regional Vice-President at the Savoy Hotel in London\, as he shares insights on his inspiring career path in the hospitality industry and offers invaluable wisdom and inspiration to professionals in the hospitality sector. \n📅 Date: Thursday\, 25th April\n🕒 Time: 18:00 – 21:00\n📍 Venue: The Savoy Hotel\, London\n🏢 Address: Strand\, London WC2R 0EZ\, UK \nConnecting Future Leaders\, an event for young talents and leaders in the hotel\, event\, and travel industry. Our aim is to facilitate professional and social gatherings for the exchange of experiences and networking among young talents and leaders aged 35 and under. \nAgenda:\n\n18:00 – 18:30: Registration and mingling\n18:30 – 18:40: Welcome by Chris Keates\, Account Director at IHG Hotels & Resorts and member of the HSMAI Europe Rising Leaders Council\n18:40 – 19:10: Chris Keates in dialogue with Franck X. Arnold\, Managing Director & Regional Vice-President at The Savoy Hotel in London including Q&A with the audience \n19:20 – 19:50: Panel debate about Guest Satisfaction and Loyalty with Shumi Khan\, SVP Business Intelligence & Revenue Management Accor Hotels and Chair of the HSMAI Europe Revenue Optimization Advisory Board\, Debra Patterson\, Director Quality and Sustainability at The Savoy Hotel in London\, Scott Jakins\, GM at Staybridge Suite London Vauxhall and Franck X. Arnold\, Managing Director & Regional Vice-President at The Savoy Hotel in London. The panel debate will be moderated by Terence Baker\, News editor\, Europe\, Middle East & Africa at Hotel News Now\n19:50 – 20:00: Kahoot and prize\n20:00 – 21:00: Mingling and Afterwork\n\n[/vc_column_text][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FYxlB5%3Flocale%3Den-US|target:_blank”][vc_column_text css=”.vc_custom_1713439044327{margin-bottom: 0px !important;}”]\nAttendance:\nParticipation is free of charge\, and for HSMAI Members. Each participant will receive two drink vouchers\, and light refreshments and snacks will be served. \nIf you’re with an industry company that is not yet a member of HSMAI\, you are still welcome to sign up and join this first event in London. Please reach out to us at postbox@hsmai.eu for info about membership. Vendors have to be members to join.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1713263786011{margin-bottom: 0px !important;}”]\nSpeakers:\n[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/franck-arnold.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1712852536113{margin-bottom: 0px !important;}”]\nFranck X. Arnold\nManaging Director & Regional Vice-President\nThe Savoy Hotel in London \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1712852621701{margin-bottom: 0px !important;}”]Franck Arnold has thirty years in the hospitality industry and brings a wealth of experience from working for well-known luxury brands and independent hotels in North America and Europe. He joined The Savoy in September 2020 with a clear vision to navigate the hotel through the global pandemic\, remaining true to its heritage as the home of luxurious innovation in the UK. \nFranck began his journey into hospitality attending the Hotel School of Strasbourg (France)\, earning a Hotel Management and Culinary Arts degree\, followed by a Masters in Hotel Administration from IMHI Cornell-ESSEC (Paris) and his M.B.A from Henley Management College (UK). \nFranck’s entrance to the industry began with InterContinental Hotel’s Corporate Management Training Program. His roles included Assistant Restaurant Manager\, Rooms Division Manager Trainee\, Assistant Director of Food and Beverage and Executive Assistant Manager. During his thirteen years with IHG\, these leadership positions had Franck moving from Paris\, to London\, to Athens\, to Brussels and on to Madrid\, all prior to moving to North America where he served as Hotel Manager at the Barclay Intercontinental in New York. Franck then went on to join The Four Seasons Chicago as Hotel Manager before taking the role of Managing Director of the exquisite Jefferson hotel in Washington\, DC. He then moved his family back across the Atlantic to Edinburgh Scotland where he was General Manager of The Balmoral\, a five-star iconic Rocco Forte Hotel for five years. During his time at The Balmoral Franck became a Master Innholder and was given the Freedom of The City of London. \nIn 2016\, Franck took on the role of General Manager at The Ritz-Carlton\, Toronto\, where he was awarded the Forbes Five-Star every year from 2016\, and received the humanitarian award from the Hotel Association of Canada in 2018.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1713265652965{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/098e60cdc92949ecb65c5098036b038a_e8e0bf1ff069fd526ec4bb719029b654.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1713264298150{margin-bottom: 0px !important;}”]\nShumi Khan\nSVP Business Intelligence & Revenue Management Accor Hotels\nChair of the HSMAI Europe Revenue Optimization Advisory Board \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1713265642131{margin-bottom: 0px !important;}”]Shumi brings a wealth of experience in the field of analytics from previous roles across multiple industries. Within the hospitality sector she has worked in the revenue and analytics space at JAC Travel and Expedia. \nShe has many years of experience of addressing business problems and taking actionable recommendations gained through a combination of consulting and in-house roles within industry covering areas such as pricing\, loyalty\, innovation\, new market evaluation\, M&A advisory and digital migration. \nHighly numerate with the ability to use analytical tools and techniques in order to make sense of data and drive business strategy. Strong communication skills and commercially focused. Experienced at leading teams.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/debra-black-and-white.png” image_diameter=”150″][vc_column_text css=”.vc_custom_1713342037257{margin-bottom: 0px !important;}”]\nDebra Patterson\nDirector of Quality and Sustainability\nThe Savoy \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1713342044507{margin-bottom: 0px !important;}”]Debra Patterson has been part of The Savoy family for over 27 years and is the driving force behind the hotel’s journey to significantly reduce its environmental impact. \nJoining as assistant to the Regional General Manager in 1997\, Debra has progressed her career to a Director level role that combines both quality and sustainability to support the hotel’s goals. \nDemonstrating a true passion for sustainability in hospitality\, Debra has overseen the implementation of a diverse range of innovative and creative initiatives that have attracted national and international industry recognition for The Savoy; notably Virtuoso Best of the Best Award: Sustainable Tourism Leadership Hotel; European Hospitality Awards ‘Green Hotel of the Year’. \nWhilst ensuring sustainability remains a core value at The Savoy\, Debra’s role crosses over into the guest experience as she works with her team to oversee the regular in depth analysis of quality performance\, with the sole focus on guest satisfaction and delivering a standard of excellence that is never compromised. Debra is also responsible for driving The Savoy’s efforts to retain its Forbes five-star status each year\, overseeing the extensive and meticulous training required across departments to continuously achieve this accolade. \nDebra herself was named as one of the 50 Most Influential People in British Luxury in The Walpole Power List 2020 for her contribution to the development of Walpole’s Luxury Sustainability Manifesto and sustainable work.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/scott-jakins.jpeg” image_diameter=”150″][vc_column_text css=”.vc_custom_1713991914900{margin-bottom: 0px !important;}”]\nScott Jakins\nGeneral Manager\nStaybridge Suites London Vauxhall \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1713993184739{margin-bottom: 0px !important;}”]Award Winning General Manager with a wealth of experience in managing multiple brands for both IHG\, Hilton & Taj Hotels & Resorts.  Having worked for LGH\, Ambridge Hotels UK and now Cycas Hospitality\, Scott has extensive operational knowledge of franchise operations and the relationship between owners\, management companies and brands. Scott has had experience in managing IHG brands Crowne Plaza\, Holiday Inn & Staybridge Suites. In his current role he oversees the operation of the Staybridge Suites London – Vauxhall\, which is the top ranked property for Guest Love across all brands in the UK & I YTD 2024 and maintains its position as the highest ranked IHG hotel in London for the past 16 months.  Furthermore\, Scott’s position is Cycas supports the groups overall portfolio of 8 IHG properties across Europe. In April 2024\, Scott received the IHG Owners Impact Award – Leadership\, for outstanding contribution to Ownership Relations and overall hotel performance.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2023/03/terence-baker-1.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1713968487279{margin-bottom: 0px !important;}”]\nTerence Baker\nNews editor\, Europe\, Middle East & Africa\nHotel News Now \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1713968474200{margin-bottom: 0px !important;}”]The panel discussion will be moderated by Terence Baker\, an accomplished journalist and editor with over 20 years of expertise in the hospitality industry. He is currently the News Editor\, Europe\, Middle East & Africa at Hotel News Now\, renowned for his insightful coverage of the latest industry trends and market insights. Terence is an engaging speaker\, with a talent for breaking down complex topics into accessible and informative presentations. He is passionate about sharing his knowledge and insights to help others gain a deeper understanding of the industry.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/chris-keates.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1712852659867{margin-bottom: 0px !important;}”]\nChris Keates\nAccount Director at IHG Hotels & Resorts\nMember of the HSMAI Europe Rising Leaders council \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1712853791441{margin-bottom: 0px !important;}”]Chris Keates is an Account Director at IHG Hotels & Resorts and a member of the HSMAI Europe Rising Leaders council. Named HSMAI Europe Young Talent of the Year 2021. Chris has a a proven track record in sales\, operations\, and MICE & Corporate Sales\, furthermore Chris is adept at navigating the complexities of the industry. Holding a BA (Hons) in Corporate Event and Conference Management with a focus on Events Management from Bucks New University\, Chris is well-equipped to drive success in any venture he undertakes. With his passion for excellence and dedication to professional growth.[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/connecting-future-leaders-london/
LOCATION:The Savoy Hotel\, 2 Savoy Ct\, Strand\, London\, WC2R 0EZ\, United Kingdom
ATTACH;FMTTYPE=image/jpeg:https://hsmai.eu/wp-content/uploads/sites/15/2024/02/cfl-london-1.jpg
GEO:51.5102932;-0.1205788
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Savoy Hotel 2 Savoy Ct Strand London WC2R 0EZ United Kingdom;X-APPLE-RADIUS=500;X-TITLE=2 Savoy Ct\, Strand:geo:-0.1205788,51.5102932
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240419T130000
DTEND;TZID=Europe/Amsterdam:20240419T143000
DTSTAMP:20260407T165601
CREATED:20240206T173350Z
LAST-MODIFIED:20240412T102102Z
UID:10000391-1713531600-1713537000@hsmai.eu
SUMMARY:Spring Curate | Virtual (By Invitation Only)
DESCRIPTION:[vc_row disable_element=”yes”][vc_column][vc_column_text css=”.vc_custom_1712913575246{margin-bottom: 0px !important;}”]\n\nSpring Curate – Virtual event\nCurate is an exclusive benefit for Organizational Member companies of HSMAI. Executives from these companies have the rare and unique opportunity to discuss emerging industry trends and issues while engaging with each other in a highly interactive format. \n📅 Date: Friday April 19th\n🕒 Time: 1 PM CET – 2.30 PM CET\n📍 Location: Virtual \nTOPIC: SUPERCHARGE YOUR LOYALTY PROGRAM TO CAPTIVATE TODAY’S TRAVELLERS AND DRIVE SUBSTANTIAL REVENUE GROWTH \nModerated by: Dan Hiza\, Vice President\, Business Development – Hospitality Ancillaries at Plusgrade \nTopics: \n\nWhat role does a customer loyalty programme play in today’s environment?\nHow marketing your loyalty programme is a key in revenue strategy.\nPlaying the Loyalty game differently\n\nThe Spring Curate will be held as a virtual event and By Invitation Only. \nTarget group:  \nLeaders eager to learn about best practices for engaging existing members\, securing new members and awakening non-active members. Leaders responsible for growing and managing loyalty programs will benefit by understanding what is driving loyalty across the travel sphere. \nWhich senior management members from your corporate office might be potential delegates?\n[/vc_column_text][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FBgAWa|target:_blank”][vc_column_text css=”.vc_custom_1711541523896{margin-bottom: 0px !important;}”]You can also reach out to us at postbox@hsmai.eu[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1712917259230{margin-bottom: 0px !important;}”]\n\n \nSUPERCHARGE YOUR LOYALTY PROGRAM TO CAPTIVATE TODAY’S TRAVELLERS AND DRIVE SUBSTANTIAL REVENUE GROWTH\n📅 Date: Friday April 19th\n🕒 Time: 1:00 PM CET – 2.30 PM CET\n📍 Location: Virtual\nCurate is an exclusive benefit for Organizational Member companies of HSMAI. Executives from these companies have the rare and unique opportunity to discuss emerging industry trends and issues while engaging with each other in a highly interactive format. \nThe Spring Curate will be held as a virtual event and By Invitation Only. \nWe will abide by HSMAI´s Antitrust Policy\, which will be shared with you as a reminder at the beginning of the session. \nTarget group:  \nLeaders eager to learn about best practices for engaging existing members\, securing new members and awakening non-active members. Leaders responsible for growing and managing loyalty programs will benefit by understanding what is driving loyalty across the travel sphere.[/vc_column_text][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FBgAWa|target:_blank”][vc_separator][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1712912873748{margin-bottom: 0px !important;}”]1:00–1:05 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712914271716{margin-bottom: 0px !important;}”]\nWelcome\n[/vc_column_text][vc_column_text css=”.vc_custom_1712914311699{margin-bottom: 0px !important;}”] \nIngunn Hofseth\, President & CEO at HSMAI Region Europe\nA welcome to the attendees.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1712912937252{margin-bottom: 0px !important;}”]1:05–1:15 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712913892270{margin-bottom: 0px !important;}”]\nPART 1: What role does a customer loyalty programme play in today’s environment?\n[/vc_column_text][vc_column_text css=”.vc_custom_1712914633108{margin-bottom: 0px !important;}”] \nPresented by Dan Hiza\, Vice President Business Development – Hospitality Ancillaries at Plusgrade\nA data driven discussion including the latest statistics on the revenue impact of loyalty programmes.\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1712912995335{margin-bottom: 0px !important;}”]1:15–1:30 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712914187401{margin-bottom: 0px !important;}”]\nPART 2: How a thriving loyalty program can drive revenue and profitability\n\n[/vc_column_text][vc_column_text css=”.vc_custom_1712914643667{margin-bottom: 0px !important;}”] \nPresented by Paul Rantilla\, CRO – Hospitality Ancillaries at Plusgrade\nEffective communication with your guests\, delivered at the right time and through appropriate channels\, is paramount for maximising lifetime value to your business.\n\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1712912995335{margin-bottom: 0px !important;}”]1:15–1:30 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712914652498{margin-bottom: 0px !important;}”]\nPART 3: Playing the loyalty game differently\n\nPresented by Dan Hiza\, Vice President\, Business Development – Hospitality Ancillaries at Plusgrade\nLoyalty programs must continuously adapt to allure new members\, keep existing ones engaged\, and revive dormant ones. It’s imperative to revolutionise strategies to cultivate loyal guests.\n\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1712913409931{margin-bottom: 0px !important;}”]1:45–2:10 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712914898300{margin-bottom: 0px !important;}”]\nPART 4: Brainstorming\n\nAttendees will be separated into breakout groups and brainstorm the top initiatives that will be most relevant in today’s market. \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1712913193807{margin-bottom: 0px !important;}”]2:10–2:25 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712913758914{margin-bottom: 0px !important;}”]\nPART 5: Presentations from the Brainstorms\n\nEach breakout group will present their top 5 ideas from their Brainstorming session.\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1712913193807{margin-bottom: 0px !important;}”]2:10–2:25 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712913768743{margin-bottom: 0px !important;}”]\nConclusion and Next Steps\nIngunn Hofseth and Dan Hiza. \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FBgAWa|target:_blank”][mk_divider style=”thin_solid”][vc_column_text css=”.vc_custom_1711541662949{margin-bottom: 0px !important;}”]\nAbout HSMAI Europe: \nHSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer\, pioneer and the go-to industry resource for professional development\, commercial strategies and sustainability in the hospitality\, travel and tourism industry. Visit us at www.hsmai.eu  \nAbout Plusgrade:\nPlusgrade brings happiness to travellers while driving ancillary revenue for the global travel industry. We partner with 200+ airline\, hospitality\, cruise\, passenger rail\, and financial services companies to create new\, meaningful revenue streams through incredible customer experiences. Founded in 2009\, we are headquartered in Montreal with offices in Toronto\, New York\, San Francisco\, London\, Dubai\, Tel Aviv and Singapore. \nAbout Points.com:\nAs the global leader in powering loyalty commerce\, Points has been changing the way loyalty program members get and use their points and miles for more than two decades. In 2022\, Points was acquired by Plusgrade\, the leading provider of ancillary revenue solutions for the global travel industry\, bringing two of the largest sources of ancillary revenue under one roof to create even greater impact for travel businesses worldwide.[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/spring-curate-virtual-by-invitation-only/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/02/1-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240418T080000
DTEND;TZID=Europe/Amsterdam:20240418T103000
DTSTAMP:20260407T165601
CREATED:20240320T121537Z
LAST-MODIFIED:20240320T132112Z
UID:10000400-1713427200-1713436200@hsmai.eu
SUMMARY:Breakfast Meeting | Copenhagen
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1710936963802{margin-bottom: 0px !important;}”]\n\nJoin us for a Breakfast Meeting in Copenhagen\nJoin us for the first HSMAI Europe Breakfast Meeting in Copenhagen! This event offers a unique opportunity for hospitality professionals to gain insights into the latest revenue management strategies tailored for today’s dynamic hotel industry. \n📅 Date: Thursday\, 18 April\, 2024\n🕒 Time: 08:00 – 10:30\n📍 Venue: Comfort Hotel Vesterbro\, Copenhagen\, Denmark\n🏢 Address: Vesterbrogade 23/29 \nRegistration and breakfast will be open and served from 08:00\, and the event Educational Program will start at 08:30. \nEducational Program\nTopic: Aligning for Success – Customer-Centric Revenue Strategies for Today’s Hotel Leaders\nSpeaker: Anders Johansson\, CEO at Demand Calendar and member of the HSMAI Europe Region Nordic Advisory Board \nAnders Johansson is a renowned expert in hotel revenue management\, and he will lead an engaging discussion on Profit-Oriented Revenue Management (PORM). Beyond conventional metrics\, PORM emphasizes profitability at every operational level. Participants will gain valuable insights into Customer Acquisition Cost (CAC) optimization\, maximizing ancillary service revenues\, and enhancing commercial team productivity within a PORM framework. \nPrepare to revolutionize your revenue management approach with practical strategies and real-world examples shared by Anders Johansson.[/vc_column_text][vc_btn title=”Register Now” color=”green” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FyA5Zm|target:_blank”][/vc_column][/vc_row][vc_row][vc_column][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Anders Johansson\, CEO at Demand Calendar[/mk_fancy_title][mk_blockquote font_family=”none”]With over 30 years of experience in leading positions within hotels and restaurants\, Anders Johansson has pioneered revenue management principles in the hospitality sector since the late 1980s. In addition to his role at Demand Calendar\, Anders has been a consultant for the past ten years\, assisting businesses in creating business models\, visions\, and brands and increasing revenue streams. \n  \nAnders has also been sharing his extensive knowledge as a lecturer for 18 years\, teaching two 5-week courses in Strategic Revenue Management at the School of Hospitality\, Culinary Arts & Meal Science at Örebro University in Sweden. \n  \nFurthermore\, Anders has held various board member positions in notable companies such as Forenom\, InnSpire\, Kämp Collection Hotels\, and Bohemia Properties. \n  \nAnders holds an International Business\, accounting\, and finance degree from the Stockholm School of Economics. Today\, Anders is the CEO of Demand Calendar\, a company dedicated to helping commercial teams in the hospitality industry optimize revenue streams and increase profitability.[/mk_blockquote][vc_column_text css=”.vc_custom_1710937053945{margin-bottom: 0px !important;}”]Join us for an exciting and educational morning including networking opportunities with like-minded individuals. This event is free to attend\, making it an exceptional opportunity to participate in our local events.  \n*HSMAI Europe is hosting several local events in multiple cities across Europe throughout 2024\, exclusively for association members. For more information on how to become a member\, please contact us at postbox@hsmai.eu. [/vc_column_text][vc_btn title=”Register Now” color=”green” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FyA5Zm|target:_blank”][vc_separator color=”violet” style=”dashed” border_width=”2″][/vc_column][/vc_row][vc_row][vc_column][mk_fancy_title color=”#000000″ size=”16″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]About HSMAI Europe[/mk_fancy_title][vc_column_text css=”.vc_custom_1684930224980{margin-bottom: 0px !important;}”]HSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer\, pioneer and the go-to industry resource for professional development\, commercial strategies and sustainability in the hospitality\, travel and tourism industry. Read More[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/breakfast-meeting-copenhagen/
LOCATION:Comfort Hotel Vesterbro\, Vesterbrogade 23/29\, Copenhagen\, 1620\, Denmark
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/03/breakfast-meeting-copenhagen-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240412T080000
DTEND;TZID=Europe/Amsterdam:20240412T170000
DTSTAMP:20260407T165601
CREATED:20240412T153638Z
LAST-MODIFIED:20240412T153638Z
UID:10000404-1712908800-1712941200@hsmai.eu
SUMMARY:Meet & Connect | Netherlands | September 2024
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1712936195332{margin-bottom: 0px !important;}”]\n\nJoin us for another Meet & Connect in Netherlands!\nDelve into the topics of Budgeting and forecasting and Creating a Total Revenue Management (TRM) culture. \n📅 Date: Thursday\, 5th Sept\, 2024\n🕒 Time: Registration from 2:00 pm\n📍 Venue: TBA\, Netherlands \nRegistration opens at 2:00 pm\, followed by the program at 2:30 pm. Afterwards\, network over drinks from 4:30 and onwards. \nDon’t miss this chance to connect and discuss the future of our industry![/vc_column_text][vc_btn title=”REGISTER NOW” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FA0xDx|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/meet-connect-netherlands-september-2024/
ATTACH;FMTTYPE=image/jpeg:https://hsmai.eu/wp-content/uploads/sites/15/2024/04/meet-connect-3.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240405T100000
DTEND;TZID=Europe/Amsterdam:20240405T173000
DTSTAMP:20260407T165601
CREATED:20240314T124226Z
LAST-MODIFIED:20240404T133858Z
UID:10000399-1712311200-1712338200@hsmai.eu
SUMMARY:Hospitality Unlocked
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1710419352524{margin-bottom: 0px !important;}”] \nHospitality Unlocked\n\nDate: Friday\, 5th April\nTime: 10am – 5pm\nWe have designed a promising and engaging agenda for the day\, with high-level presentations and networking activities. This year’s main topic is “Revenue Optimization in Hospitality”. \nYou will also be privileged to attend the ultimate round of presentations made – in front of a jury – by the finalists of the “Revenue management competition” organized by Hotel Games and Hotel Management School Maastricht. \nThe “Hospitality Unlocked” event is open to all\, regardless of the participation in the revenue competition. We look forward to receiving the confirmation that you will join us for this full-day event in Maastricht.\n[/vc_column_text][vc_btn title=”REGISTER NOW” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FKVqmd|target:_blank”][vc_column_text css=”.vc_custom_1710501530005{margin-bottom: 0px !important;}”]Agenda: \n10.10 am – 10.40 am – Welcome coffee & registration \n10.40 am – 10.50 am – Welcome / opening \n10.50am-11.25am – Talk #1: The Art of Total Revenue Management\n\n\nChrystal Timmerman\nDirector of Revenue Management at Sofitel Legend The Grand Amsterdam\nMember of the HSMAI Europe Region BeNeLux Advisory Board \n11.25am- 12pm – Talk # 2: Developing a new hotel concept from a white sheet of paper\n\n \n \nHans Meyer\nCo Founder & Managing Director at Zoku \n12 pm – 1 pm – Lunch \n1 pm – 1.30 pm – Talk # 3: Technology trends shaping MICE revenue management. \n\nRalph van Hooijdonk\nCEO & Founder at Venuesuite \n1.30 pm – 2 pm – Panel: Navigating the future of travel and tourism moderated by Daniël Groot Koerkamp (former HSMAI Europe Student Council member & alumni Hotel Management School Maastricht) \n2 pm – 2.30pm – Break \n2.30 pm – 4 pm – Revenue competition presentations \n4 pm – 4.30 pm – Talk # 4: Purposeful Leadership in a VUCA World \n\n\nMichael Nowlis\nDirector – MBA Programmes at Imperial College Business School\nChair of the HSMAI Europe Board of Directors \n4.30 pm- 5.15 pm – Networking drinks \n5.15 pm – 5.30 pm – Revenue competition winner reveal & Closing[/vc_column_text][vc_btn title=”REGISTER NOW” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FKVqmd|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/hospitality-unlocked/
LOCATION:Hotel Management School Maastricht Zuyd Hogeschool\, Bethlehemweg 2\, Maastricht\, 6222 BM
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/03/picture1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240314T170000
DTEND;TZID=Europe/Amsterdam:20240314T210000
DTSTAMP:20260407T165601
CREATED:20240202T193256Z
LAST-MODIFIED:20240227T131412Z
UID:10000385-1710435600-1710450000@hsmai.eu
SUMMARY:Connecting Future Leaders | Oslo
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15055″ img_size=”full” alignment=”center”][vc_column_text css=”.vc_custom_1708980126332{margin-bottom: 0px !important;}”]\nConnecting Future Leaders \n – Guest Satisfaction and Loyalty\nTorsdag 14. mars på Scandic Solli fra kl 17.00\nVelkommen til Connecting Future Leaders\, et arrangement for unge ledere innen hotell-\, event- og reiselivsbransjen. Vårt mål er å skape faglige- og sosiale møtepunkter for erfaringsutveksling og nettverksbygging blant unge ledere og talenter på 35 år og under. \n \nDette er årets første arrangement i Norge\, og vil være på Scandic Solli. Denne gangen har vi valgt temaet “Guest Satisfaction and Loyalty” basert på tilbakemeldinger fra tidligere deltakere. Vi vil se på viktige spørsmål knyttet til gjesters lojalitet og hvordan den påvirkes\, men også litt om bakgrunnen til paneldeltakere og deres reise. \nAlle deltakerne vil få utdelt to drikkebonger hver\, og det vil bli servert lett mat og snacks. Det er gratis å delta på arrangementet\, og det er kun for HSMAI-medlemmer[/vc_column_text][vc_column_text css=”.vc_custom_1708969596112{margin-bottom: 0px !important;}”]\nAgenda:\n\n17:00 – 17:30: Registrering og mingling\n17:30 – 17:40: Velkommen med Hero Azeez\, Administrerende Direktør på Hotell Christiania Teater og Live Lorck\, Hotelldirektør på Comfort Hotel Xpress Central Station\n17:40 – 18:00: Intro med Dominic Gorham\, Guest Relations Manager på Sommerro House\n18:00 – 18:15: Kort pause\n18:15 – 18:45: Paneldiskusjon med Håvard Uglem Hovdahl\, VP Loyalty i Strawberry\, Tony Eide\, CEO & Chairmen i Festningshotellene og Henning Friberg\, Studieprogramleder ved Høyskolen Kristiania\n18:45 – 19:00: Kahoot og premieutdeling\n19:00 – 21:00: Mingel og Afterwork\n\n[/vc_column_text][vc_btn title=”MELD DEG PÅ HER” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FadMlZ|target:_blank”][vc_column_text css=”.vc_custom_1708964033963{margin-bottom: 0px !important;}”]\nDu møter:\n[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/dominic-gorham-2022.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1708964455685{margin-bottom: 0px !important;}”]\nDominic Gorham\nGuest Relations Manager\nSommerro House \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1708965052285{margin-bottom: 0px !important;}”]Dominic Gorham er født i London og utdannet fra Wimbledon College / Goldsmiths. Etter 18 år i London forlot han byen\, musikkbransjen og Chelsea FC for å finne lykken i Paris. \nSom barn reiste han verden rundt sammen med sine foreldre\, noe som bidro til at han ikke lot seg skremme av den Parisiske livsstilen. Dominic har alltid vært fascinert av etableringen og dynamikken i restaurant-\, bar- og utelivsbransjen\, noe som har ført til hans store lidenskap for god service. Han begynte etter hvert å skape steder som han selv ønsket å besøke\, og åpnet derfor: ‘Le Paradis du Fruit’\, ‘La Mousson’\, ‘La Casbah’\, ‘Le China Club’ og ‘Le What´s Up. Alle disse klubbene og restaurantene oppnådde suksess\, og Dominic ble et ungt lys i det Parisiske utelivet. \nKjærligheten og romantikken førte han videre til Oslo\, hvor han fortsatte i samme ånd med åpningen av ‘Aqua’\, ‘Buddha Bar’\, og ‘Cosmo’. Mellom prosjekter jobber han som konsulent ved ‘Dominic Gorham Productions’\, og har klienter som: ELLE\, PS3/4\, Ranger Rover\, Jaguar\, TV3\, Mercedes\, Natt & Dag. Han er nå ansvarlig for Guest Relations ved Sommerro House i Oslo.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967797066{padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 10px !important;padding-left: 5px !important;background-color: #f2f2f2 !important;}”][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1708965803367{margin-bottom: 0px !important;}”]Håvard Uglem Hovdahl er i dag VP Loyalty i Strawberry. Han klatret gradene i Nordic Choice Hotels\, og har blant annet vært sterkt involvert i flere større endrings- og omorganiseringsprosesser som f.eks rebrandingen fra Nordic Choice Hotels til Strawberry. \nHåvard har lang erfaring fra hotellbransjen\, med spesialisert fokus på å bygge overlegne gjesteopplevelser med vekt på kundeopplevelse og lojalitet\, strategistyring\, organisatorisk effektivitet og prosjektledelse. Han har en sterk strategisk tankegang og omfattende erfaring med å forbedre gjeste- og kundeopplevelsen gjennom digitalisering med en positiv holdning og en svært samarbeidsvillig tilnærming innenfor en stor organisasjon.[/vc_column_text][/vc_column][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/havard-uglem.jpeg” image_diameter=”150″][vc_column_text css=”.vc_custom_1708964393691{margin-bottom: 0px !important;}”]\nHåvard Uglem\nVP Loyalty\nStrawberry \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row css=”.vc_custom_1708968085194{padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 10px !important;padding-left: 5px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/tony-eide.jpeg” image_diameter=”150″][vc_column_text css=”.vc_custom_1708964498113{margin-bottom: 0px !important;}”]\nTony Eide\nChairman and owner\nFestningshotellene \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1708973492212{margin-bottom: 0px !important;}”]Tony Eide eier og driver Festningshotellene bestående av: Oscarsborg Hotel & Resort\, Festningen Hotel & Resort\, Sjømilitære Samfund\, Torreby Slott\, Reenskaug Hotel og Badehotellet. Festningshotellene åpner også Huset på Aker Brygge senest 1. april 2024.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row css=”.vc_custom_1708968092854{padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 10px !important;padding-left: 5px !important;background-color: #f2f2f2 !important;}”][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1708964583945{margin-bottom: 0px !important;}”]Henning jobber ved School of Communication\, Leadership and Marketing. Han er utdannet i internasjonal hotelledelse i Sveits og har 16 års erfaring fra ulike lederjobber innen hotell og reiselivsbransjen i inn og utland. Blant annet 9 år som hotelldirektør i norske hotellkjeder. Hans spesialkompetanse er rettet mot Yield Management\, Service Management og Hospitality Management. Henning har også arbeidet 7 år som sjefskonsulent og bedriftsrådgiver og gjennomfører omfattende utviklingsprosesser innen leder og serviceutvikling for bedrifter i Skandinavia. Henning har flere ganger blitt kåret til årets foreleser og brenner spesielt for formidling og koblingene mellom teori og praksis.[/vc_column_text][/vc_column][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/henning-friberg.jpeg” image_diameter=”150″][vc_column_text css=”.vc_custom_1708964602567{margin-bottom: 0px !important;}”]\nHenning Friberg\nStudieprogramleder\nHøyskolen Kristiania \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1708964692548{margin-bottom: 0px !important;}”]\nCo-Moderators:\n[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1708968102973{padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 10px !important;padding-left: 5px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2023/02/hero-azeez.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1708964743335{margin-bottom: 0px !important;}”]\nHero Azeez\nAdministrerende Direktør\nHotel Christiania Teater \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1708966856002{margin-bottom: 0px !important;}”]Hero Azeez startet sin karriere i hotellbransjen i en ung alder og har raskt etablert seg som en fremragende leder. Allerede som 25-åring ble hun hotellsjef på Hotel Christiania Teater\, før hun senere fikk sin nåværende rolle som administrerende direktør. Hero har vist en enestående evne til å balansere hardt arbeid med dedikasjon til gjestenes opplevelse. Med erfaring fra Clarion Hotel Royal Christiania og The Thief\, fikk hun en solid plattform for videre utvikling. Hennes utdanning innen Hotelledelse fra Høyskolen Kristiania bidro til å forsterke hennes kompetanse. \nHero’s prestasjoner og innsats har blitt anerkjent av bransjen\, og hun ble tildelt tittelen “Årets Unge Hotelier” av HSMAI i 2021.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row css=”.vc_custom_1708968112200{padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 10px !important;padding-left: 5px !important;background-color: #f2f2f2 !important;}”][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1708972732477{margin-bottom: 0px !important;}”]Live Lorck vokste opp i en hotellfamilie\, og lidenskapen for bransjen ble tent tidlig i livet. Hun fant tidlig ut hva hun skulle\, og har tatt en bachelor i Hotel Management og en master i Hospitality & Business Management ved henholdsvis Høyskolen Kristiania og Hotel Institute Montreux. Med mange års erfaring fra bl.a Thon Hotel Rosenkrantz\, The Dorchester\, Britania Hotel\, Hotel Bristol og nå Comfort Hotel Express Central Station har Live opparbeidet kunnskap i å lede og coache ulike team. For Live er reiselivsbransjen mer enn bare en jobb – det er en livsstil\, og hun verdsetter menneskene\, kulturen og muligheten til å skape meningsfulle øyeblikk hver dag.[/vc_column_text][/vc_column][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/live-lorck.jpeg” image_diameter=”150″][vc_column_text css=”.vc_custom_1708969182821{margin-bottom: 0px !important;}”]\nLive Lorck\nHotelldirektør\nComfort Hotel Xpress Central Station \n[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/connecting-future-leaders-oslo/
LOCATION:Oslo
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/02/cfl-2024-1920x1080-3.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240312T184500
DTEND;TZID=Europe/Amsterdam:20240312T230000
DTSTAMP:20260407T165601
CREATED:20240207T124237Z
LAST-MODIFIED:20240207T124325Z
UID:10000393-1710269100-1710284400@hsmai.eu
SUMMARY:HSMAI Awards Norway 2023 | Oslo
DESCRIPTION:[vc_row][vc_column][vc_column_text]\nHSMAI Awards Norway 2023 i Oslo\nHSMAI ønsker nok en gang å vise frem det utmerkede arbeidet som skjer i vår bransje gjennom HSMAI Awards Norway 2023\, Reiselivets Oscar Utdeling! \nEn av HSMAI strategiske prioriteringer er å inspirere neste generasjons ledere innenfor bransjen\, og flere av våre kategorier gjenspeiler dette. \nBli med oss for å feire vår fantastiske bransje\, de mange nominerte og vinnerne på Thon Hotel Storo\, tirsdag 12. mars kl. 18:45 – 23:00![/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/hsmai-awards-norway-2023-oslo/
LOCATION:Thon Hotel Storo\, Vitaminveien 23\, Oslo\, 0485\, Norway
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/02/hsmai-awards-norway-2023-1920x1080-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240312T110000
DTEND;TZID=Europe/Amsterdam:20240312T172000
DTSTAMP:20260407T165601
CREATED:20240213T190035Z
LAST-MODIFIED:20240213T190201Z
UID:10000395-1710241200-1710264000@hsmai.eu
SUMMARY:Møte- og Eventbørsen 2024 | Oslo
DESCRIPTION:[vc_row][vc_column][vc_column_text]\n\nHSMAI’S MØTE- OG EVENTBØRSEN\n\nTIRSDAG 12. MARS 2024\nTHON HOTEL STORO I OSLO\n\nHSMAI Møte- og Eventbørsen er et arrangement hvor HSMAI samler flere av sine medlemmer som hoteller\, hotellkjeder og leverandører av kurs og konferanse til å møte innkjøpere av disse tjenestene fra næringslivet. Dette har HSMAI arrangert i Oslo siden 1994\, og er et populært arrangement for både utstillere og innkjøpere. Møte og Eventbørsen arrangeres i år tirsdag 12. mars. På kvelden samme dag arrangerer vi HSMAI Awards Norway hvor vi deler ut priser til næringen.[/vc_column_text][mk_button url=”https://hsmaimeetconnect24.converve.io/” align=”center” fullwidth=”true” bg_color=”#669933″]Les mer her[/mk_button][/vc_column][/vc_row]
URL:https://hsmai.eu/event/mote-og-eventborsen2024/
LOCATION:Thon Hotel Storo\, Vitaminveien 23\, Oslo\, 0485\, Norway
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/02/hsmai-mote-og-eventborsen-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240311T160000
DTEND;TZID=Europe/Amsterdam:20240311T190000
DTSTAMP:20260407T165601
CREATED:20240213T184835Z
LAST-MODIFIED:20240214T100108Z
UID:10000394-1710172800-1710183600@hsmai.eu
SUMMARY:FUTURE YOU | Oslo
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1707904866930{margin-bottom: 0px !important;}”]\n\nFUTURE YOU\nUtforsk karrieremulighetene innen hotell-\, event- og reiselivsbransjen\nMandag 11. mars arrangerer HSMAI igjen FUTURE YOU\, og denne gangen på Odeon Kino på Storo i Oslo. FutureYou er et arrangement for deg som ønsker å utforske karrieremulighetene innen hotell-\, event- og reiselivsbransjen. Her vil du få en unik mulighet til å lære om de varierte og spennende mulighetene som blant annet finnes innen markedsføring\, merkevarebygging\, salg\, revenue management\, digitalisering\, distribusjon\, hotelledelse\, restaurantledelse med mer i denne bransjen. \nOM FUTURE YOU\nArrangementet består av inspirerende foredrag fra unge ledere og andre i bransjen\, og du vil også få muligheten til å knytte kontakter med bransjefolk og høyskoler som kan åpne dører for fremtidige jobbmuligheter eller videre utdanning. Det vil settes av god tid til mingling\, og det vil bli servert digg mat og drikke både når du ankommer og i løpet av arrangementet. \nSom en voksende næring vil hotell-\, event- og reiselivsbransjen trenge mange dyktige medarbeidere i fremtiden. Ved å delta på arrangementet vil du få verdifull innsikt i bransjen og de mange ulike muligheter som finnes her. Dette er din sjanse til å utforske en bransje i vekst og oppdage hvilke spennende utdannings- og karrieremuligheter som venter på deg. Kanskje du er en av dem som skal være med på å utvikle og prege bransjen fremover? \nIkke gå glipp av denne unike muligheten til å utforske hotell-\, event- og reiselivsbransjen på nært hold. Bli med på arrangementet og ta det første steget mot en fremtidig karriere full av muligheter og suksess! Deltagelse\, inkludert servering\, er selvfølgelig helt gratis.[/vc_column_text][mk_button url=”https://web-eur.cvent.com/event/bcbc3544-045d-4c9c-b3e9-121de2b27fba/websitePage:9a58c4d9-d339-4022-99e0-f6f950cd1365″ align=”center” fullwidth=”true” bg_color=”#669933″]Les mer og meld deg på her[/mk_button][/vc_column][/vc_row]
URL:https://hsmai.eu/event/future-you-oslo/
LOCATION:Thon Hotel Storo\, Vitaminveien 23\, Oslo\, 0485\, Norway
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/02/future-you-2024-1-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240306T180000
DTEND;TZID=Europe/Amsterdam:20240306T210000
DTSTAMP:20260407T165601
CREATED:20240206T170326Z
LAST-MODIFIED:20240211T190715Z
UID:10000389-1709748000-1709758800@hsmai.eu
SUMMARY:HFTP and HSMAI Europe joint networking evening | Berlin
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1707678407165{margin-bottom: 0px !important;}”]\n\nHFTP and HSMAI Europe invites the hospitality industry to a joint evening event in Berlin\nFollowing the successful inaugural networking event at ITB Berlin 2023\, Hospitality Financial and Technology Professionals (HFTP®) and Hospitality Sales and Marketing Association International (HSMAI) Region Europe are thrilled to announce they are bringing the industry together again for a second networking evening\, taking place on Wednesday March 6th 2024 in Berlin. \nHospitality\, tourism and travel industry professionals are invited to join us. The evening will be a fantastic opportunity to reconnect with industry colleagues and be part of the discussion to improve the hospitality sector. \nHFTP and HSMAI Region Europe are dedicated to fuel the growth and success on topics of revenue\, sales\, marketing\, finance\, technology\, people and culture. This event will provide a platform for professionals to network\, exchange ideas\, and build valuable relationships. \nThe networking event will take place Wednesday March 6th 2024 from 18:00 to 21:00 CET at the Crowne Plaza Berlin\, Potsdamer Platz\, Hallesche Str 10\, Berlin\, 10963\, Germany. \nRSVP is required to attend this event[/vc_column_text][vc_btn title=”Read more and register here” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Fhsmai.eu%2F2024%2F02%2F08%2Fhftp-and-hsmai-europe-announces-networking-evening-in-berlin%2F|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/hftp-and-hsmai-europe-joint-networking-evening-berlin/
LOCATION:Crowne Plaza Berlin\, Potsdamer Platz\, Hallesche Straße 10\, Berlin\, 10963\, Germany
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/02/berlin-mars-24-5.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240304T174500
DTEND;TZID=Europe/Amsterdam:20240304T210000
DTSTAMP:20260407T165601
CREATED:20240204T120052Z
LAST-MODIFIED:20240304T132807Z
UID:10000386-1709574300-1709586000@hsmai.eu
SUMMARY:Connecting Future Leaders | Berlin
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1709558882600{margin-bottom: 0px !important;}”]\n\nJoin us for Connecting Future Leaders at the Crowne Plaza Berlin on March 4th\, as we welcome their leadership team to share their strategies for enhancing Guest Satisfaction and Loyalty within the hospitality industry.\nDate: Monday\, March 4th\nTime: 17:45 – 21:00\nLocation: Crowne Plaza Berlin\, Potsdamer Platz\, Hallesche Straße 10\, 10963 Berlin \nConnecting Future Leaders is a professional and social meeting point for the exchange of experience and networking in the hotel and travel industry.\nThis event is for industry professionals\, age 35 or younger. \nSpeakers from Crowne Plaza Berlin:\n\nAndreas Kohn\, General Manager\nKunal Shah\, Front Office Manager\nReka Mandak\, Guest Service Agent\n\nOur panel and speakers will amongst other questions\, answer the following:\n\nWhat are the most important factors influencing guests’ loyalty at a hotel?\nAre there any unconventional ways to build loyalty programs?\nWhy is it important to have loyalty programs and what does it really mean to have loyal guests?\nWhat are the benefits of loyalty? What values does it hold for a hotel or corporation?\n\nAgenda:\n\n17:45 – 18:00: Registration\n18:00 – 18:10: Welcome from HSMAI Europe\n18:10 – 19:00: Insights from the Leadership Team at Crowne Plaza Berlin\n19:00 – 19:30: HSMAI Europe; What’s next?\n19:30 – 21:00: Drinks & Networking at Layla Bar\n\nParticipation includes two drink vouchers along with light food and snacks. \nDon’t miss this opportunity to gain valuable insights into guest satisfaction and loyalty strategies![/vc_column_text][vc_btn title=”REGISTER NOW” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FZmgEE%3Flocale%3Den-US|target:_blank”][vc_column_text css=”.vc_custom_1707404356138{margin-bottom: 0px !important;}”]\nVenue: Layla Bar at the Crowne Plaza Berlin\n   \n[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/connecting-future-leaders-berlin/
LOCATION:Crowne Plaza Berlin\, Potsdamer Platz\, Hallesche Straße 10\, Berlin\, 10963\, Germany
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/02/cfl-berlin-1-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240222T073000
DTEND;TZID=Europe/Amsterdam:20240222T100000
DTSTAMP:20260407T165601
CREATED:20231220T172154Z
LAST-MODIFIED:20240221T144843Z
UID:10000381-1708587000-1708596000@hsmai.eu
SUMMARY:Breakfast Meeting | Stockholm
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”14993″ img_size=”full”][vc_column_text css=”.vc_custom_1708526920716{margin-bottom: 0px !important;}”]\nJoin us for another Breakfast Meeting in Stockholm! \nHSMAI is back in Stockholm on Thursday\, 22 February 2024 hosting a breakfast meeting at Scandic Victoria Tower. We have two very interesting topics: “How to succeed in the MICE Segment with Agents\, PCOs\, DMCs\, and Joint Ventures” and “The Significance of International Meeting Business for the Future of Stockholm and Sweden\, and Strawberry’s Approach with the New Sales Structure”  \nThis breakfast meeting is held in conjunction with Möten & Event 2024. \n📅 Date: Thurday\, 22 February\, 2024\n🕒 Time: 07:30 – 10:00\n📍 Venue: Scandic Victoria Tower\, Stockholm\n🏢 Address: Arne Beurlings Torg 3 \nRegistration and breakfast will be open and served from 07:30\, and the event will be in Swedish. \nMeet our speakers:\n[/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text css=”.vc_custom_1707395198589{margin-bottom: 0px !important;}”]\nTerje Olsen\nCEO of Broadstone Network \nTerje is a growth specialist\, keynote speaker\, travel tech enthusiast and previous Sales Director Nordic for HRG \nWithin the MICE sector\, cultivating symbiotic relationships with Agents\, PCOs\, and DMCs is pivotal. Agents facilitate connections between hotels and event planners or corporations seeking suitable venues. PCOs orchestrate seamless event execution\, while DMCs provide local expertise and services for flawless destination experiences.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text css=”.vc_custom_1708524674940{margin-bottom: 0px !important;}”]\nMaria Andersson\n Sales Director Meetings at Strawberry \nMaria Andersson\, a passionate salesperson with over 22 years of experience in internationally selling hotel positions that have taken her around the world. She has always strived to work for the absolute best within the segment she operates in and to have a strong philosophy that the company is built on. Currently serving as the Sales Director Meetings at Strawberry for about 1 year\, her enthusiasm for sales and marketing is evident\, along with her dedication to building relationships with clients\, direct colleagues\, and industry peers. In her personal life\, Maria prioritizes spending time with her small family and loved ones to rejuvenate her soul and body. She makes it a point to maintain her life’s passion for exercising\, squeezing in some yoga sessions and high-intensity workouts whenever time allows.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text css=”.vc_custom_1707395251247{margin-bottom: 0px !important;}”] Join us for a morning of joy\, networking\, and industry insights![/vc_column_text][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FrrEl2%3Flocale%3Den|target:_blank”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]
URL:https://hsmai.eu/event/breakfast-meeting-in-stockholm-2/
LOCATION:Scandic Victoria Tower\, Arne Beurlings Torg 3\, Stockholm\, 164 40\, Sweden
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2023/12/meetconnect-2024-1920x1080-3.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240212T140000
DTEND;TZID=Europe/Amsterdam:20240212T170000
DTSTAMP:20260407T165601
CREATED:20231221T193847Z
LAST-MODIFIED:20240211T200325Z
UID:10000382-1707746400-1707757200@hsmai.eu
SUMMARY:Amsterdam | Meet & Connect
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”14860″ img_size=”full” alignment=”center”][mk_fancy_title color=”#000000″ size=”30″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nMeet & Connect Amsterdam \n[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”18″ font_weight=”bold” font_style=”italic” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]📆Date and Time: Monday\, 12th February 2024 | 2:00 PM – 5:00 PM (local time)\n📍 Venue: Sofitel Legend The Grand Amsterdam\, Oudezijds Voorburgwal 197\, 1012 EX Amsterdam[/mk_fancy_title][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][mk_fancy_title color=”#000000″ size=”30″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nMeet & Connect Amsterdam \n[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”18″ font_weight=”bold” font_style=”italic” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]📆Date and Time: Monday\, 12th February 2023 | 2:00 PM – 5:00 PM (local time)\n📍 Venue: Sofitel Legend The Grand Amsterdam\, Oudezijds Voorburgwal 197\, 1012 EX Amsterdam[/mk_fancy_title][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1707315196227{margin-bottom: 0px !important;}”]Join us at the beautiful Sofitel Legend the Grand Amsterdam for “Meet & Connect” in Amsterdam and engage with industry experts and expand your network. \nTOPIC: The New Era of ChatGPT & AI Conversational Bookings in Hospitality\nFurthermore\, we’re joined by Jose Zapata\, Sales Manager\, EMEA at Asksuite\, which will do a presentation about the above topic\, followed by an interview conducted by Allard Jan Alfrink\, Senior Director of Business Development – EMEA and member of the HSMAI Europe Region BeNeLux Advisory Board. We will also open up for Q&A and discussion with the audience. \nThe event is open to all members of HSMAI Europe. \nWe will wrap up the meeting with drinks and networking\, providing an opportunity to share and connect with industry colleagues.[/vc_column_text][vc_btn title=”👉 REGISTER HERE” color=”green” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FRlN7E%3Flocale%3Den|target:_blank”][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]David Byrne\, VP of Sales/Partnerships EMEA at Asksuite \n[/mk_fancy_title][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Gemma Greenwood\, Journalist \n[/mk_fancy_title][/vc_column][/vc_row][vc_row][vc_column][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#000000″ size=”16″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]About HSMAI Europe[/mk_fancy_title][vc_column_text css=”.vc_custom_1684930224980{margin-bottom: 0px !important;}”]HSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer\, pioneer and the go-to industry resource for professional development\, commercial strategies and sustainability in the hospitality\, travel and tourism industry. Read More[/vc_column_text][/vc_column][/vc_row][vc_column][/vc_column]
URL:https://hsmai.eu/event/amsterdam-meet-connect/
LOCATION:Sofitel Legend the Grand Amsterdam\, Oudezijds Voorburgwal 197\, Amsterdam\, 1012 EX\, Netherlands
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2023/12/amsterdam-6.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240209T083000
DTEND;TZID=Europe/Amsterdam:20240209T103000
DTSTAMP:20260407T165601
CREATED:20240122T171816Z
LAST-MODIFIED:20240206T212054Z
UID:10000384-1707467400-1707474600@hsmai.eu
SUMMARY:Oslo | Breakfast Meeting
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”14960″ img_size=”full” alignment=”center”][mk_fancy_title color=”#000000″ size=”30″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nBreakfast Meeting in Oslo \n[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”18″ font_weight=”bold” font_style=”italic” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]📆 Date and Time: Friday\, 9th February 2024 | 8:30 AM – 10:30 AM (local time)\n📍 Venue: Radisson Blu Scandinavia Oslo\, Holbergs gate 30[/mk_fancy_title][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1707152333359{margin-bottom: 0px !important;}”]Join us at Radisson Blu Scandinavia Oslo for a Breakfast Meeting and engage with industry experts and expand your network. \nTOPIC: The New Era of ChatGPT & AI Conversational Bookings in Hospitality\nWe will start the meeting with breakfast\, providing an opportunity to share and connect with industry colleagues. \nFurthermore\, we’re joined by Jose Zapata\, Sales Manager\, EMEA at Asksuite\, which will do a presentation about the above topic\, followed by an interview conducted by Robert Holan\, General Manager at The Thief.\nWe will also open up for Q&A and discussion with the audience. \nThe event is open to HSMAI members.[/vc_column_text][vc_btn title=”👉 REGISTER HERE” color=”green” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FkNbrO%3Flocale%3Den|target:_blank”][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Jose Luis Zapata\, Sales Manager [UK and Northern Europe] at Asksuite \n[/mk_fancy_title][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Robert Holan\, General Manager at The Thief \n[/mk_fancy_title][/vc_column][/vc_row][vc_row][vc_column][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#000000″ size=”16″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]About HSMAI Europe[/mk_fancy_title][vc_column_text css=”.vc_custom_1684930224980{margin-bottom: 0px !important;}”]HSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer\, pioneer and the go-to industry resource for professional development\, commercial strategies and sustainability in the hospitality\, travel and tourism industry. Read More[/vc_column_text][/vc_column][/vc_row][vc_column][/vc_column]
URL:https://hsmai.eu/event/oslo-breakfast-meeting/
LOCATION:Radisson Blu Scandinavia Oslo\, Holbergs gate 30\, Oslo\, 0166\, Norway
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/01/meetconnect-2024-1920x1080-1-1.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240119T090000
DTEND;TZID=Europe/Amsterdam:20240119T120000
DTSTAMP:20260407T165601
CREATED:20230426T131302Z
LAST-MODIFIED:20240117T145023Z
UID:10000351-1705654800-1705665600@hsmai.eu
SUMMARY:Roundtable for Commercial & Marketing Executives (by invitation only)
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”14802″ img_size=”full”][vc_column_text css=”.vc_custom_1705185798863{margin-bottom: 0px !important;}”]\nSales and marketing in hospitality: Ecosystem\, Relevance and Innovation\n\nHow deep consumer insight can help us change our thinking\, and how this translates into the commercial arena.\nThe power of a Symbiotic sales – how to build a go to market strategy that is mutually beneficial and provides value to immediate customers\, partners and the communities it serves.\n\nThis session is led by Hannah Ajikawo\, CEO & Founder of Revenue Funnel and James Wheatcroft\, Global Senior Vice President Midscale Brands at Accor. \nHannah works with revenue and sales leaders to break down silos and align their go to market organisations. This is done by applying a set of proprietary frameworks that align the entire organisation to a typical customer journey. \nThis consistency across the teams helps to prevent revenue leakage and convert more opportunities and higher contract values. \nAre you interested in participating? Please sign up following the button below.[/vc_column_text][vc_btn title=”REGISTER HERE” color=”success” size=”lg” align=”center” button_block=”true” link=”url:%20https%3A%2F%2Feur.cvent.me%2FGoYzw|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/roundtable-for-commercial-executives/
LOCATION:InterContinental London Park Lane\, One Hamilton Place\, Park Ln\, London\, London\, W1J 7QY\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2023/04/executive-roundtable-.2.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240119T083000
DTEND;TZID=Europe/London:20240119T103000
DTSTAMP:20260407T165601
CREATED:20240113T204348Z
LAST-MODIFIED:20240113T204740Z
UID:10000383-1705653000-1705660200@hsmai.eu
SUMMARY:Women in Travel event
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1705178702151{margin-bottom: 0px !important;}”]In partnership with Hertelier and Women in Travel Thrive\, HSMAI Europe are arranging an event on Friday\, January 19th\, 8:30 – 10:30 am at the The Athenaeum Hotel and Residences (London\, UK). \nThe event will be a motivational morning of meaningful conversation\, connections and fresh perspectives\, with a focus embracing change\, adaptability\, and goal setting.\nConnect with other like-minded “herteliers” in an intimate and inspiring setting\, as you learn from our panel of industry leaders who will candidly share their personal experiences and strategies for success\, coping with failure and navigating change. \nWho’s on the Panel: \n\nJoanne Taylor-Stagg MSc MI FIH Taylor-Stagg\, General Manager\, The Athenaeum Hotel and Residences Hotel & Residences\nMazilli Restrepo Serna Restrepo\, Director\, Luxury Sales – UK\, Spain & Scandinavia\, Accor\nNeetu Mistry\, Chief Commercial Officer\, Cycas Hospitality\nKalindi Juneja FIH Juneja\, CEO\, PoB Hotels\nmoderated by Emily Goldfischer\, founder + editor in chief of hertelier\n\nYou get involved: Discussion followed by an interactive networking exercise and session. \nMark your calendars and get ready for a morning filled with stimulating discussions and exciting possibilities. This is your opportunity to gain the skills and mindset needed to thrive in today’s ever-changing world! \nJoin us for “A Fresh Take on Change\, Adaptability and Goal Setting” and be a part of shaping your future success! \n🗓️ Friday\, January 19th\, 8:30 – 10:30 \n📍 The Athenaeum Hotel and Residences (London\, UK) \n🎟️ https://www.eventbrite.co.uk/e/a-fresh-take-on-change-adaptability-and-goal-setting-tickets-792475434357 [/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/women-in-travel-event/
LOCATION:The Athenaeum Hotel and Residences\, 116 Piccadilly\, Mayfair\, London\, W1J 7BJ\, United Kingdom
ATTACH;FMTTYPE=image/jpeg:https://hsmai.eu/wp-content/uploads/sites/15/2024/01/women-in-travel.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240118T183000
DTEND;TZID=Europe/Amsterdam:20240118T230000
DTSTAMP:20260407T165601
CREATED:20230426T131206Z
LAST-MODIFIED:20240106T132745Z
UID:10000350-1705602600-1705618800@hsmai.eu
SUMMARY:HSMAI Awards Europe 2023
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1699032103776{margin-bottom: 0px !important;}”]The annual HSMAI Awards Europe recognises the people and companies that have shown excellent work in the hospitality\, tourism\, and travel industries. This event allows companies and employees to show that they value and recognise the importance of each other.  \nAs a member you will be able to apply to one or more company and individual nominations and recognize your efforts in various categories including\, HSMAI Europe Sustainability Award and Revenue Optimisation Professional Award. \nThis event takes place in conjunction with HSMAI ROC Europe 2024[/vc_column_text][vc_btn title=”TAKE ME TO THE EVENTS PAGE” color=”green” link=”url:https%3A%2F%2Fhsmai.eu%2Fhsmai-awards-europe-2023%2F|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/hsmai-awards-europe-2023/
LOCATION:InterContinental London Park Lane\, One Hamilton Place\, Park Ln\, London\, London\, W1J 7QY\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2023/04/hsmai.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240118T080000
DTEND;TZID=Europe/Amsterdam:20240118T170000
DTSTAMP:20260407T165601
CREATED:20230426T130956Z
LAST-MODIFIED:20240106T133300Z
UID:10000349-1705564800-1705597200@hsmai.eu
SUMMARY:ROC Europe 2024
DESCRIPTION:[vc_row][vc_column][mk_fancy_title color=”#663399″ size=”30″ font_weight=”bold” font_style=”italic” font_family=”Merriweather” font_type=”google”]Leading the Way![/mk_fancy_title][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1698656016181{margin-bottom: 0px !important;}”]\nROC is the must-attend event where senior commercial leaders come together to discuss critical strategic issues and share best practices in pricing and revenue optimization. \nJoin ROC Europe 2024 in London on Thursday 18 January \, 2024\, to explore the latest insights in hospitality Revenue Optimisation\, Sales\, Marketing\, and Distribution. HSMAI Europe ROC has established itself as the premier learning exchange for commercial leaders in the hospitality industry. \n[/vc_column_text][vc_btn title=”Take me to the event Website” color=”green” link=”url:https%3A%2F%2Feur.cvent.me%2FVBzKm|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/roc-2024/
LOCATION:InterContinental London Park Lane\, One Hamilton Place\, Park Ln\, London\, London\, W1J 7QY\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2023/04/super-early-bird-roc.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240117T150000
DTEND;TZID=Europe/Amsterdam:20240117T200000
DTSTAMP:20260407T165601
CREATED:20230426T130902Z
LAST-MODIFIED:20240106T132508Z
UID:10000348-1705503600-1705521600@hsmai.eu
SUMMARY:HSMAI Europe Leadership Day 2024 (Internal)
DESCRIPTION:[vc_row][vc_column][vc_column_text]\nHSMAI Europe Leadership Day 2024\nDate: Wednesday\, 17th January 2024\nTime: 3:00 pm – 8:00 pm (Including Working Dinner)\nVenue: InterContinental London Park Lane \nThe HSMAI Europe Leadership Day 2024\, an invitation-only event\, will take place at the InterContinental London Park Lane.  For this gathering we invite HSMAI Europe Advisory Board members\, Rising Leaders Council\, Board of Directors members\, Student Council and special supporters and sponsors of the region. \nHSMAI Europe will unveil their Activity Plan and strategic initiatives for 2024 and discuss the opportunities in front of us.  \nHSMAI in Europe is dedicated to fostering positive leadership and embracing challenges with an opportunity driven mindset. We highly value members who  prioritize seizing opportunities and inspire others through people-centric ideas\, initiatives\, and dialogues\, thereby enhancing the overall growth of the HSMAI organization. In our pursuit of positive leadership and resilience\, we seek members for our initiatives with an optimistic\, constructive perspective\, individuals who view setbacks as opportunities for growth and learning. \nNote: Attendance is by invitation only.[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/leadership-day-internal-2024/
LOCATION:InterContinental London Park Lane\, One Hamilton Place\, Park Ln\, London\, London\, W1J 7QY\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2023/04/leadership-day.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240117T100000
DTEND;TZID=Europe/Amsterdam:20240117T160000
DTSTAMP:20260407T165601
CREATED:20231103T172458Z
LAST-MODIFIED:20231103T172839Z
UID:10000379-1705485600-1705507200@hsmai.eu
SUMMARY:CRME Workshop + Global Exam
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1694557749823{margin-bottom: 0px !important;}”]\n​Certified Hospitality Revenue Management Executive (CRME)\n[/vc_column_text][vc_column_text css=”.vc_custom_1698189564419{margin-bottom: 0px !important;}”]Wednesday\, 17th January 2024\n10 AM – 3 PM (local time) followed by global exam 3 PM – 4 PM\nInterContinental London Park Lane\, London\n[/vc_column_text][vc_column_text css=”.vc_custom_1698322828378{margin-bottom: 0px !important;}”] \nThe more you know\, and the more you can prove you know\, the better ROI you can provide to your employer\, the more you can improve your company’s bottom line\, and the better you can position yourself in your chosen discipline. \nOn Wednesday January 17th 2024 HSMAI Region Europe will host an in person Revenue Management pre workshop\, after which the participants will complete the globally recognised CRME certification exam. \nThe CRME Pre-Workshop is for candidates pursuing the Certified Revenue Management Executive (CRME) certification. The course covers the key concepts outlined in the certification study guide. \nThe certification workshop and exam will take place in London at the InterContinental London Park Lane. This is the day before HSMAI Europe annual Conference the ROC takes place at the same hotel. We recommend you to combine it with attending the ROC. \nRead more about the ROC here.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_tta_accordion shape=”square” color=”green” active_section=”0″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”The CRME will certify you as:” tab_id=”1682611900109-6bdffcc3-3926″][vc_column_text css=”.vc_custom_1694558232459{margin-bottom: 0px !important;}”]\n\nA professional in the field of revenue management and clearly conversant with its intricacies and importance\nCompetent to develop an infrastructure to support revenue management within the framework of an organization\nAble to maximize revenue opportunities and optimize profits by managing revenue\nCapable of making informed decisions to accept or reject pieces of business to meet overall organizational goals\nProficient at the art and science of revenue management\n\n[/vc_column_text][/vc_tta_section][vc_tta_section title=”Target Audience” tab_id=”1682611900194-80bbff66-7a68″][vc_column_text css=”.vc_custom_1694558277776{margin-bottom: 0px !important;}”]While of interest to any hotelier or industry partner with revenue optimization-related responsibilities\, it is primarily designed for hospitality professionals. \nFor more information contact us: postbox@hsmai.eu[/vc_column_text][/vc_tta_section][vc_tta_section title=”What does the CRME cost?” tab_id=”1694558283759-5f9512fe-cb88″][vc_column_text css=”.vc_custom_1698325564716{margin-bottom: 0px !important;}”]The cost includes registration fee\, exam fee and pre-workshop on 17th January. \nHSMAI members: 675 Euro ex VAT \nNon-members: 895 Euro ex VAT[/vc_column_text][/vc_tta_section][vc_tta_section title=”REGISTRATION” tab_id=”1694558926665-69911728-c6a7″][vc_column_text css=”.vc_custom_1698405356131{margin-bottom: 0px !important;}”]\nTo register for the CRME\n\nClick here to Register for the CRME\nWhen you submit your registration for the CRME\, a pending charge for the total amount due will be placed on your credit card. The card-issuing bank holds these funds for 7 days on average\, then releases them. Within this period\, your card will be charged as soon as we approve your registration.\nAfter your registration\, you will need to complete the online CRME application and submit to postbox@hsmai.eu. You will receive this form via email following your registration.\nWhen your application is approved\, we will approve your registration depending on the amount of points received in the CRME application. At this point your card will be automatically charged and you are registered for the CRME.\nRead and study “Evolving Dynamics: From Revenue Management to Revenue Strategy”\, the study guide for the CRME workshop + global exam. You will receive this when your registration is confirmed.\n\n[/vc_column_text][/vc_tta_section][vc_tta_section title=”STUDY GUIDE” tab_id=”1698322759565-f1b25fe4-db7b”][vc_column_text css=”.vc_custom_1698322782501{margin-bottom: 0px !important;}”]Once your application has been approved and payment is received\, you will receive a digital copy of the study guide\, Evolving Dynamics: From Revenue Management to Revenue Strategy. \nThis HSMAI Foundation publication\, Evolving Dynamics: From Revenue Management to Revenue Strategy\, brings you and your property the very latest information on understanding the market\, market segmentation\, forecasting\, revenue strategy\, pricing\, inventory control strategies\, and performance analysis. Included are a plethora of case studies to help you optimize revenue at all levels. \n\n\n\n\nRevenue Management has continued to grow as a science and an art over the past several years in many industries\, and especially in the hospitality industry. On the most fundamental level\, the basis for success is to have the right revenue management organization in place to support the revenue strategy. A solid understanding of revenue management is critical throughout an organization\, from top to bottom. This HSMAI Foundation publication brings you and your property the very latest information on understanding the market\, market segmentation\, forecasting\, revenue strategy\, pricing\, inventory control strategies\, and performance analysis. Included are a plethora of case studies to help you optimize revenue at all levels. The publishing partner for “Evolving Dynamics: From Revenue Management to Revenue Strategy ” is STR. \n\n\n\n\n[/vc_column_text][/vc_tta_section][vc_tta_section title=”Previous company certified hospitality professionals:” tab_id=”1694558396405-9015607a-fda2″][vc_column_text css=”.vc_custom_1694558464322{margin-bottom: 0px !important;}”]So far HSMAI Region Europe has CRME certified many top professionals from each of the following companies: \n\nAccorHotels\nAvvio\ncitizenM Hotels\nChoice Hotels\nCopenhagen Admiral Hotel\nCrown Moran Hotel\nDeutsche Hospitality\nDiamond Resorts International\nDuetto\nFirst Hotels\nHotelPartner Yield Management\nHotel Tonight\nIDeaS Revenue Solutions\, a SAS Company\nIberostar\nInfData Analytics\nInfor\nInfor EasyRMS\nKempinski Hotels SA\nLouvre Hotels Group\nMövenpick Hotels & Resorts\nNordic Choice Hotels\nNorlandia Hotel Group\nOTA Insight\nParkdean Holidays\nPricematch\nReburg & Partners\nRedefine BDL Hotels Ltd\nRossi Boutique Hotel & SPA\nSagacity\nSabre Hospitality\nSANA Hotels\nScandic Hotels\nShort Stay Group\nSnapShot GmbH\nSokos Hotels\nStarboard Hotels\nSteigenberger Hotel Group\nThon Hotels\nTop Gahn Quality Coaching\nWordhotel Wings\n25hours Hotels\n\n[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]
URL:https://hsmai.eu/event/crme-workshop-global-exam/
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