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DTSTART;TZID=Europe/Amsterdam:20240822T170000
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DTSTAMP:20260405T213134
CREATED:20240801T112940Z
LAST-MODIFIED:20240802T073957Z
UID:10000418-1724346000-1724360400@hsmai.eu
SUMMARY:Connecting Future Leaders | Oslo | August 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15787″ img_size=”full” alignment=”center” css=””][vc_column_text css=”.vc_custom_1722520231069{margin-bottom: 0px !important;}”]\nConnecting Future Leaders \n – Hvordan bruke tech for å drive salg og skape interaksjon på nett\, og hvordan chatbots og AI skaper en tettere dialog med gjesten og driver produktivitet.\n\n📅 Date: Torsdag 22. august\, 2024\n🕒 Time: 17:00 – 21:00\n📍 Venue: Epicenter\, Oslo\n🏢 Address: Edvard Storms gate 2\, 0166 Oslo \nVelkommen til nok et “Connecting Future Leaders”-arrangement! Vårt mål er å skape faglige- og sosiale møtepunkter for erfaringsutveksling og nettverksbygging blant unge ledere og talenter på 35 år og under. \nVi dykker ned i hvordan AI-verktøy kan forbedre kundeopplevelser\, øke driftseffektivitet og styrke konkurransedyktigheten i en stadig mer digitalisert verden. Hør fra ledende eksperter og praktikere om de nyeste trendene\, suksesshistoriene og de praktiske verktøyene som kan hjelpe din virksomhet å vokse. \nArrangementet er en unik mulighet til å møte andre ambisiøse ledere\, dele erfaringer og bygge nettverk i bransjen. Det vil bli servert enkel mat / snacks og drikke. \nDeltagelse på arrangementet er gratis for HSMAI medlemmer. Registrer deg i dag for å sikre din plass![/vc_column_text][vc_btn title=”MELD DEG PÅ HER” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FdLE9m|target:_blank”][vc_column_text css=”.vc_custom_1708964033963{margin-bottom: 0px !important;}”]\nDu møter:\n[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1722519265861{padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/07/headshot_qi0033.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1722433077656{margin-bottom: 0px !important;}”]\nJon-Fredrik “Joffen” Hopland\nCo-founder & Software Engineer\nAltek \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1722433107476{margin-bottom: 0px !important;}”]Jon-Fredrik “Joffen” Hopland er medgründer og programvareingeniør hos Altek AI. Opprinnelig fra Norge\, flyttet Joffen til Los Angeles i en alder av 20 år for å følge en karriere som profesjonell trommeslager. Etter mange år med turnering rundt i verden og opptredener på prestisjetunge festivaler som Coachella og Lollapalooza med store plateselskapsartister\, ledet hans hunger etter innovasjon og teknologi ham til feltet for programvareutvikling\, og til å ta en bachelorgrad i datavitenskap fra UiT – Norges arktiske universitet. \nMed ekspertise i generativ AI\, backend og frontend-utvikling\, kombinerer Joffen sin kunstneriske kreativitet og tekniske ferdigheter for å levere nyskapende\, brukervennlige teknologiprodukter. Hans evne til å tenke utenfor boksen og dedikasjon til ekspertise gjør ham til en sentral del av Altek AI-teamet\, og driver selskapet fremover i sin misjon om å styrke bedrifter med avanserte løsninger for generativ AI.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row css=”.vc_custom_1722512125488{padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 10px !important;padding-left: 20px !important;background-color: #f2f2f2 !important;}”][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1722433306444{margin-bottom: 0px !important;}”]Kristoffer S. Pedersen\, medgründer og programvareingeniør hos Altek AI\, kombinerer entreprenørånd med teknisk ekspertise. Hans karriere beveget seg mot programvareutvikling etter å ha drevet en suksessfull markedsføringsvirksomhet siden 2020\, der han jobbet med over 30 selskaper\, med å bygge nettsider og markedsføringsstrategier. De grenseløse mulighetene innen IT førte ham til en grad i datavitenskap fra UiT – Norges arktiske universitet. \nMed spesialisering i generativ AI\, backend-utvikling\, skyhosting og dataanalyse\, blander Kristoffer tekniske ferdigheter med strategisk forretnings tenkning. Drevet av å etablere et ledende selskap i AI-sektoren\, fokuserer Kristoffer på å skape innovative og unike AI-produkter. Hans ambisjon er å revolusjonere teknologien med banebrytende ideer og applikasjoner\, og omdefinere krysningen mellom forretning og teknologi.[/vc_column_text][/vc_column][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/07/1634885027036_lutaev.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1722433277110{margin-bottom: 0px !important;}”]\nKristoffer S. Pedersen\nCo-founder & Software Engineer\nAltek \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row css=”.vc_custom_1722511377940{padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 10px !important;padding-left: 5px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/08/img_0260.jpeg” image_diameter=”150″][vc_column_text css=”.vc_custom_1722512036161{margin-bottom: 0px !important;}”]\nAnja Rossbach\nGuest Relation Agent\nFarris Bad \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1722511357706{margin-bottom: 0px !important;}”]Anja 32 år og kommer fra Porsgrunn. Hun har fagbrev som resepsjonist\, og etter lærlingperioden ble hun resepsjonssjef på Farris Bad. For tiden jobber hun hovedsakelig med booking og administrasjon\, samt litt resepsjon. En morsom fakta om Anja er at hun deltok i 71 grader nord i 2018![/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row css=”.vc_custom_1722515496698{padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 10px !important;padding-left: 20px !important;background-color: #f2f2f2 !important;}”][vc_column width=”2/3″ css=”.vc_custom_1722511955895{padding-left: 20px !important;}”][vc_column_text css=”.vc_custom_1722584396482{margin-bottom: 0px !important;}”]Axel Stensholt Heiberg er Resepsjonssjef på THE THIEF. Han har en bachelorgrad i hotelladministrasjon og -ledelse fra Kristiania\, med fordypning i endringsledelse\, planlegging\, drift og ledelse\, samt økonomi\, kapasitetsstyring og prissetting. \nAxel har vært i hotellbransjen fra han var 18 år\, og har vært av og på i Strawberry i 10 år. Det startet på Quality Hotel Klubben i Tønsberg i 2014. I tillegg har Axel har også erfaring som Customer Interaction Agent hos eBerry by Nordic Choice Hotels og Operations Manager ved Hotel Verdandi Oslo\, og var assisterende resepsjonsjef på det THE THIEF før han tok på seg rollen som resepsjonssjef.[/vc_column_text][/vc_column][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/08/1665066377890.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1722518562382{margin-bottom: 0px !important;}”]\nAxel Stensholt Heiberg\nFront Office Manager\nThe Thief \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row css=”.vc_custom_1722518782673{padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 10px !important;padding-left: 5px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/08/picture1.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1722515189726{margin-bottom: 0px !important;}”]\nChristian Lundén\nVP Strategic Growth\nStrawberry \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1722518775760{margin-bottom: 0px !important;}”]Strategisk rådgiver med ansvar for å introdusere nye forretningsmodeller\, teknologier\, partnerskap og løsninger for både gjester og ansatte på alle Strawberries 230 hoteller. Involvert i inkubasjons- og konseptfasen av nye prosjekter og hotellkonsepter. \nErfaren internasjonalforedragsholder innen innovasjon\, fremtidstrender\, digitalisering og viktigheten av å tenke annerledes. \nVar direktør for Future Business-avdelingen i Strawberry frem til mars 2020\, hvor han jobbet med disruptiv innovasjon\, småskalaprosjekter (MVP-er) og intern opplæring om trender innenfor og utenfor bransjen. \nHar ledet flere «verdens første»-prosjekter som mobile nøkler (nå også tilgjengelig med Apple Wallet Key som første utenfor USA)\, digital gjestereise\, blockchain-lagerstyring\, stemmeassistenter (Alexa)\, projeksjonskartlegging og mange andre hotellrelaterte løsninger for ansatte og gjester. \nHar ti års erfaring fra hotellbransjen som hotellsjef på ulike hoteller i Winn Hotels Group.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row disable_element=”yes” css=”.vc_custom_1722435453327{padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 10px !important;padding-left: 5px !important;background-color: #f2f2f2 !important;}”][vc_column width=”2/3″ css=”.vc_custom_1722511955895{padding-left: 20px !important;}”][vc_column_text css=”.vc_custom_1722433602219{margin-bottom: 0px !important;}”]Alf Sagen\, en dypt erfaren COO/CIO/MD\, har bygget sin karriere hovedsakelig innen reise\, IT og tjenesteytende næringer. Han ser på seg selv som en verdensborger og mener at geografisk avstand ikke er en hindring for effektivt teamarbeid. Alf har grunnlagt flere selskaper\, både som medgründer og som leid ledelse\, og har betydelig erfaring med forretningsprosessreengineering ved å integrere IT for å skape verdi. \nHan har omfattende forståelse av forretningsprosesser\, og bruker IT som en differensierende faktor for virksomheten\, med mål om å være disruptiv. Hans tekniske kompetanse dekker tech\, utvikling/DevOps-metodikker\, arkitektur/enterprise design og strategisk IT-forståelse. Alf har fungert i roller som prosjektleder\, faglig ekspert\, arkitekt (EA og enterprise systems portfolio/EAI)\, og konsulent/rådgiver.Spesielt kunnskapsrik innen reiselivsbransjen\, har han dyp innsikt i luftfart\, inkludert flyselskaper (samt cruise og bakkesegmenter + “mobilitet”)\, og er kjent med både standarder og mindre konvensjonelle alternativer\, distribusjon og forskjellige systemer/leverandører.[/vc_column_text][/vc_column][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/07/1516188500564.jpeg” image_diameter=”150″][vc_column_text css=”.vc_custom_1722433551376{margin-bottom: 0px !important;}”]\nAlf Sagen\nDigital & IT\nSAS Scandinavian Airlines \n[/vc_column_text][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_separator][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1708964692548{margin-bottom: 0px !important;}”]\nCo-Moderators:\n[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1722503252179{padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 10px !important;padding-left: 5px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/07/20240705-_dsc2967.jpeg” image_diameter=”150″][vc_column_text css=”.vc_custom_1722503057178{margin-bottom: 0px !important;}”]\nSimon Barman-Jensen\nActing General Manager\nClarion Hotel Oslo \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1722503135946{margin-bottom: 0px !important;}”]Simon Barman-Jenssen arbeider i dag som Acting General Manager ved Clarion Hotel Oslo\, men er til daglig Operations Manager ved samme hotell. Tidligere har han innehatt samme rolle på Clarion Hotel The Edge i Tromsø\, og ble i 2019 nominert til Årets Unge Leder i Reiselivsbransjen av HSMAI. Han har også tidligere erfaring som bedriftsrådgiver i SpareBank1\, prosjektleder i Nordnorsk Design- og Arkitektursenter\, samt diverse annet smått og stort. \nSimon har en Bachelor i Ledelse\, Innovasjon og Marked\, gjennomført Gründerskolen i San Fransisco og arbeider med å ferdigstille en MBA i Strategi og Ledelse. Men det hele startet med en utdanning som sirkusartist tilbake i 2008.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row css=”.vc_custom_1722512150986{padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 10px !important;padding-left: 20px !important;background-color: #f2f2f2 !important;}”][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1722503235768{margin-bottom: 0px !important;}”]Hisham er Teamleder for Meeting & Events hos Radisson Hotel Group\, der han leder eventavdelingen på fire Radisson-hoteller i Oslo. Med erfaring som prosjektleder i et eventbyrå og som tidligere grunnlegger og leder av både et eventbyrå og en restaurant\, er han kjent for å skape uforglemmelige opplevelser. Hisham kombinerer sin omfattende erfaring med en lidenskap for å levere høy kvalitet og kreativitet i hvert arrangement.[/vc_column_text][/vc_column][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/08/thumbnail_img_1647.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1722503227836{margin-bottom: 0px !important;}”]\nHisham Mansour\nTeamleader\, Meeting & Events\nRadisson Hotel Group \n[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/connecting-future-leaders-oslo-august-2024/
LOCATION:Oslo
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/07/cfl-august-2024-1920x1080-1.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240829T080000
DTEND;TZID=Europe/Amsterdam:20240829T110000
DTSTAMP:20260405T213134
CREATED:20240508T110718Z
LAST-MODIFIED:20240827T103041Z
UID:10000405-1724918400-1724929200@hsmai.eu
SUMMARY:Power Breakfast | Stockholm | August 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15641″ img_size=”full” alignment=”center” css=””][mk_fancy_title color=”#669933″ size=”25″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Join us for a Power Breakfast in Stockholm[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”18″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]HSMAI Europe Power Breakfast in Stockholm! This meeting offers a unique opportunity for hospitality professionals to gain insights and navigate The Evolving Landscape of MICE Sales[/mk_fancy_title][vc_column_text css=”.vc_custom_1721204409970{margin-bottom: 0px !important;}”]📅 Date: Thursday\, 29 August\, 2024\n🕒 Time: 08:00 – 11:00\n📍 Venue: Clarion Hotel\, Stockholm\, Sweden\n🏢 Address: Ringvägen 98[/vc_column_text][vc_column_text css=”.vc_custom_1718715033714{margin-bottom: 0px !important;}”]Get ready for an enlightening morning at the HSMAI Europe Power Breakfast in Stockholm\, designed specifically for you as a hospitality professional keen on keeping up with the latest trends in MICE sales. This meeting is the perfect platform to explore new strategies\, understand industry shifts\, and connect with peers.[/vc_column_text][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FObzb3|target:_blank”][vc_column_text css=”.vc_custom_1723466763655{margin-bottom: 0px !important;}”]Join us for an exciting and educational morning including networking opportunities with like-minded individuals. Please note that the language of the meeting will be in Swedish.  \n*For more information on how to become a member\, please contact us at postbox@hsmai.eu or read more about membership here.[/vc_column_text][vc_column_text css=”.vc_custom_1718810218710{margin-bottom: 0px !important;}”]\nAGENDA\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718806586001{margin-bottom: 0px !important;}”]08:00 – 08:30 [/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1718806799068{margin-bottom: 0px !important;}”]\nBreakfast and Registration\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718806666603{margin-bottom: 0px !important;}”]08:30 – 08:45 [/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1718806790427{margin-bottom: 0px !important;}”]\nWelcome from HSMAI\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718806839275{margin-bottom: 0px !important;}”]08:45 – 09:15 [/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1719133616323{margin-bottom: 0px !important;}”]\nTrends in the Meetings and Events Industry – From an Agency Perspective\nBy Sofia Eriksson\, Director of Sales\, EMEA at Amex GBT Meetings & Events[/vc_column_text][vc_column_text css=”.vc_custom_1718806824157{margin-bottom: 0px !important;}”]Sofia will share the trends Amex GBT Meetings & Events is observing in how clients meet\, what the current trends are in meetings and events\, and what is important to clients in terms of choosing destinations and hotels. From a sales perspective\, Sofia will also discuss trends in client behaviour and inquiries\, and how we can remain relevant as providers in the meetings and events sector.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718806872418{margin-bottom: 0px !important;}”]09:15 – 09:30 [/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1718806890041{margin-bottom: 0px !important;}”]\nCoffee Break\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718809921235{margin-bottom: 0px !important;}”]09:30 – 10:00 [/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1719133627240{margin-bottom: 0px !important;}”]\nStrawberry – MICE and B2B Sales\nBy Anna Westerberg\, Director of Sales Cluster Mid/North in Sweden at Strawberry[/vc_column_text][vc_column_text css=”.vc_custom_1718807032605{margin-bottom: 0px !important;}”]Anna Westerberg will talk about how Strawberry works with B2B and MICE sales. Gain valuable insights into the world of business-to-business sales and meetings\, incentives\, conferences\, and exhibitions (MICE) as Anna shares her expertise and experiences.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718807085737{margin-bottom: 0px !important;}”]10:00 – 10:30[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1718807164609{margin-bottom: 0px !important;}”]\nPanel Discussion: The Evolving Landscape of MICE Sales\n[/vc_column_text][vc_column_text css=”.vc_custom_1719133663888{margin-bottom: 0px !important;}”]Join the discussion with our three industry experts\, Ann Fransson\, Director of Sales at Marholmen\, Kenth Larsson\, Director of Sales\, Radisson Blu Waterfront Hotel Stockholm and Miriam Alexandersen Bråthen\, Director of Sales at Thon Hotels. The moderator of the panel is Anders Johansson\, CEO at Demand Calendar/Hospitality Visions and member of the HSMAI Europe Region Nordic Advisory Board.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718809891922{margin-bottom: 0px !important;}”]10:30 – 11:00[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1718809901789{margin-bottom: 0px !important;}”]\nWrap up and final networking\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FObzb3|target:_blank”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1718807911406{margin-bottom: 0px !important;}”]\nSPEAKERS AND PANELLISTS\n[/vc_column_text][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Sofia Eriksson\, Director of Sales\, EMEA at Amex GBT Meetings & Events\n[/mk_fancy_title][mk_blockquote font_family=”none”] \nSofia is based in Stockholm and is responsible for event sales in EMEA at Amex GBT Meetings & Events\, where she leads a team of salespeople across Europe. \n  \nShe has spent the last 17 years in the travel and event industry in various commercial roles\, and is passionate about sustainable meetings that deliver results. When she’s not working\, she enjoys spending time with family and friends\, and appreciates adventures\, good food\, and long runs in the forest.[/mk_blockquote][/vc_column][/vc_row][vc_row][vc_column][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Anna Westerberg\, Director of Sales Cluster Mid/North in Sweden at Strawberry\n[/mk_fancy_title][mk_blockquote font_family=”none”] \nAnna Westerberg is the Director of Sales Cluster Mid/North in Sweden at Strawberry. \n  \nAnna is a commercial executive with a proven track record in the hospitality industry\, showcasing expertise in leading Management Teams\, Sales\, Hotel Management\, Event Management\, and Business Development. Throughout her leadership journey\, Anna has excelled in guiding teams\, coaching individuals\, and spearheading sales teams with a keen focus on navigating through change effectively. \n  \nKnown for her commitment to assignments and a dedication to driving development\, progress\, and change management initiatives\, Anna has earned recognition for her leadership skills. She believes that leadership extends beyond achieving results; it involves creating an environment where others can thrive.[/mk_blockquote][/vc_column][/vc_row][vc_row][vc_column][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Ann Fransson\, Director of Sales at Marholmen[/mk_fancy_title][mk_blockquote font_family=”none”]Ann Fransson currently serves as the Sales Manager at Marholmen\, a hotel specializing in leisure\, wellness\, and meetings. \n  \nWith over 15 years of experience in the hospitality industry\, Ann has worked in various roles including events\, reception\, reservations\, hotel management\, and sales. \n  \nA fun fact about Ann is that despite her career in hospitality\, she has a passion for camping and loves to stay in tents.[/mk_blockquote][/vc_column][/vc_row][vc_row][vc_column][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Kenth Larsson\, Director of Sales\, Radisson Blu Waterfront Hotel Stockholm\n[/mk_fancy_title][mk_blockquote font_family=”none”]Kenth Larsson\, with 30 years in the industry\, holds the position of Director of Sales at Radisson Blu Waterfront Hotel\, Stockholm. \n  \nKnown for his strategic professionalism\, goal-oriented mindset\, and innate competitive drive\, Kenth has been a steadfast leader within the hotel for three decades. His dedication to excellence and unwavering commitment have made him a cornerstone of the Waterfront team. \n  \nDescribed by his peers as a fun and engaging individual\, Kenth naturally commands attention and respect. His ability to foster strong relationships and deliver outstanding results has earned him admiration and trust among his colleagues.[/mk_blockquote][/vc_column][/vc_row][vc_row][vc_column][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Miriam Alexandersen Bråthen\, Sales Manager at Thon Hotels[/mk_fancy_title][mk_blockquote font_family=”none”]With a solid 14-year background in sales at Thon Hotels\, Miriam Alexanders Bråthen is a vibrant sales professional with a deep passion for sales and relationship building. \n  \nMiriam is recognized for her sociable and energetic demeanor\, and she is dedicated to cultivating strong client connections. In 2023\, she was honored with the “Joy Spreader of the Year” award at Thon Hotel Sales\, highlighting her positive influence and commitment to her work. \n  \nSpecializing in B2B sales\, solution selling\, negotiations\, sales management\, customer orientation\, and relationship building\, Miriam brings a wealth of expertise to her role. Her core values of trust\, honesty\,[/mk_blockquote][/vc_column][/vc_row][vc_row][vc_column][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Anders Johansson\, CEO at Demand Calendar[/mk_fancy_title][mk_blockquote font_family=”none”]With over 30 years of experience in leading positions within hotels and restaurants\, Anders Johansson has pioneered revenue management principles in the hospitality sector since the late 1980s. In addition to his role at Demand Calendar\, Anders has been a consultant for the past ten years\, assisting businesses in creating business models\, visions\, and brands and increasing revenue streams. \n  \nAnders has also been sharing his extensive knowledge as a lecturer for 18 years\, teaching two 5-week courses in Strategic Revenue Management at the School of Hospitality\, Culinary Arts & Meal Science at Örebro University in Sweden. \n  \nFurthermore\, Anders has held various board member positions in notable companies such as Forenom\, InnSpire\, Kämp Collection Hotels\, and Bohemia Properties. \n  \nAnders holds an International Business\, accounting\, and finance degree from the Stockholm School of Economics. Today\, Anders is the CEO of Demand Calendar\, a company dedicated to helping commercial teams in the hospitality industry optimize revenue streams and increase profitability.[/mk_blockquote][vc_btn title=”Register Now” color=”green” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FObzb3|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/breakfast-meeting-stockholm/
LOCATION:Clarion Hotel Stockholm\, Ringvägen 98\, Stockholm\, 118 60\, Sweden
ATTACH;FMTTYPE=image/jpeg:https://hsmai.eu/wp-content/uploads/sites/15/2024/05/stockholm-power-breakfast-1.jpg
GEO:59.3070529;18.0748432
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Clarion Hotel Stockholm Ringvägen 98 Stockholm 118 60 Sweden;X-APPLE-RADIUS=500;X-TITLE=Ringvägen 98:geo:18.0748432,59.3070529
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240904T090000
DTEND;TZID=Europe/Amsterdam:20240904T160000
DTSTAMP:20260405T213134
CREATED:20240606T105639Z
LAST-MODIFIED:20240903T085236Z
UID:10000412-1725440400-1725465600@hsmai.eu
SUMMARY:DigiTech: An HSMAI Marketing and Traveltech Exchange
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15766″ img_size=”Full” alignment=”center” css=””][mk_fancy_title color=”#663399″ size=”25″ margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]HSMAI Europe DigiTech[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”25″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]An HSMAI Marketing and Traveltech Exchange[/mk_fancy_title][vc_column_text css=”.vc_custom_1725353448503{margin-bottom: 0px !important;}”]\n\n\n📅 Date: Wednesday\, 4th September\, 2024\n📍 Venue: NBC NBC Congrescentrum in Nieuwegein\, Netherlands | Blokhoeve 1\, 3438 LC Nieuwegein \n\n\n\n\nJoin us this September for DigiTech\, a conference tailored for the hotel\, event and travel industry. This conference aims to connect national commercial leaders with leading companies and vendors\, fostering a dynamic environment for inspiration\, sharing insights across various commercial disciplines\, including marketing\, sales\, revenue optimization\, AI\, branding\, distribution and more. \nSpecial Invitations for HSMAI Members:\nHoteliers who are members of HSMAI Europe can attend the event for free. \nDon’t miss out on this opportunity to stay ahead of the curve in the ever-evolving world of hospitality and travel. Mark your calendars for DigiTech this September and be part of a great experience that will enhance your knowledge and expand your professional network. \n\n\n\n\n\n\nEducational sessions:\n\n\n\n\n\n\n\n\n\n\n\n\nOur educational sessions will cover a wide range of topics essential for today’s hospitality and travel professionals. \n\n\n\n\n\n\n\n\n\n\n\n\nPanel Discussions and Networking:\n\n\n\n\n\n\n\n\n\n\n\n\nEngage in insightful panel discussions featuring industry experts. Network with peers and explore new opportunities for collaboration and growth. \n\n\n\n\n\n\n\n\n\n\n\n\nRoundtables\n\n\n\n\n\n\n\n\n\n\n\n\nYou will have the opportunity to participate in the roundtable discussions\, providing a platform for networking and exchange of ideas and insights. \n\nThe Future of MICE Data\nNavigating the New landscape of MICE & Corporate Travel Business\nAI\nCreating a Total Revenue Management (TRM) Culture\nBudgeting and Forecasting\nSales Strategy\nMarketing Strategy\nDistribution Strategy\nBrand Strategy\n\n\n\n\n\n\n\n\n\n[/vc_column_text][vc_btn title=”READ MORE AND SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Fweb-eur.cvent.com%2Fevent%2F5b8cb67d-23be-4d0c-9ef1-9679ceca11b8%2FwebsitePage%3A9a58c4d9-d339-4022-99e0-f6f950cd1365|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/digitech-conference/
LOCATION:NBC Congrescentrum\, Blokhoeve 1\, Nieuwegein\, 3438 LC\, Netherlands
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/06/digitech-visuals-1920-x-1080-px.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240904T120000
DTEND;TZID=Europe/Amsterdam:20240904T193000
DTSTAMP:20260405T213134
CREATED:20240625T122515Z
LAST-MODIFIED:20240827T100228Z
UID:10000415-1725451200-1725478200@hsmai.eu
SUMMARY:Future You | Netherlands | September 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15804″ img_size=”full” css=””][mk_fancy_title color=”#663399″ size=”25″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]FUTURE YOU[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”18″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]📅 Date: Wednesday\, 4th September\, 2024\n🕒 Time: Block the date for a full afternoon and evening!\n📍 Venue: NBC Congresscentrum in Nieuwegein\, Netherlands | Blokhoeve 1\, 3438 LC Nieuwegein[/mk_fancy_title][vc_row_inner][vc_column_inner][vc_column_text css=”.vc_custom_1724752949992{margin-bottom: 0px !important;}”]FUTURE YOU is created to address the industry’s need to recruit young talents in the coming years. The event is designed to showcase the diverse and exciting career opportunities available in marketing\, sales\, branding\, revenue management\, restaurant management\, hotel management\, and more within the hospitality\, event\, and travel sectors. Invited participants include graduating high school students\, as well as students from hotel schools and universities and recent graduates. \nFUTURE YOU offers a dynamic platform featuring inspiring lectures from young hospitality managers and industry experts\, engaging panel debates on career trajectories\, and invaluable networking opportunities with professionals\, companies\, and educational institutions. \nDon’t miss out on this chance to connect and learn! The Future You event will be held in multiple countries. \nFor Exhibitors:\nIf you wish to join us as an exhibitor\, please contact us promptly at postbox@hsmai.eu to secure your spot.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_btn title=”READ MORE AND SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Fweb-eur.cvent.com%2Fevent%2F27d1da52-6ea9-495e-b4ce-04ba0f84e8ef%2FwebsitePage%3A9a58c4d9-d339-4022-99e0-f6f950cd1365|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/future-you-netherlands-september-2024/
LOCATION:NBC Congrescentrum\, Blokhoeve 1\, Nieuwegein\, 3438 LC\, Netherlands
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/06/future-you-20241920-x-1080-px-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240924T140000
DTEND;TZID=Europe/Amsterdam:20240924T170000
DTSTAMP:20260405T213134
CREATED:20240912T105121Z
LAST-MODIFIED:20240912T124329Z
UID:10000423-1727186400-1727197200@hsmai.eu
SUMMARY:Power-Up | Oslo | September 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15896″ img_size=”Full” css=””][mk_fancy_title color=”#663399″ size=”25″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]HSMAI Europe Power-Up[/mk_fancy_title][vc_column_text css=”.vc_custom_1726141712362{margin-bottom: 0px !important;}”]📅 Date: Tirsdag\, 24 September\, 2024\n🕒 Time: 14:00 – 17:00\n📍 Venue: Thon Hotel Opera\n🏢 Address: Dronning Eufemias gate 4[/vc_column_text][vc_column_text css=”.vc_custom_1726142524507{margin-bottom: 0px !important;}”]Hvem trenger merkevarestrategi?\nDet korte svaret er\, alle. Før var merkevarebygging noe markedsavdelinger drev med. Nå er det blitt et strategisk anliggende for hele organisasjonen. Det er nyttig for alle å ha et bevisst forhold til hva\, hvem og hvordan de vil være overfor folk de vil være viktige for. Men det er kanskje spesielt viktig å ta tak i merkevarestrategien hvis organisasjonen har vokst eller vil vokse\, skal lansere nye produkter\, gå inn i nye markeder\, ser at konkurransearenaen er litt mer uoversiktlig enn den var før\, hvis det er vanskelig å forløse potensial du tror bor i organisasjonen\, ved oppkjøp\, fusjoner\, eller annen endring. I dag endrer ting seg hele tiden. Det er lurt å være forberedt. \n \nVi har invitert Monna Nordhagen til å dele av sin kompetanse denne dagen. Monna har også vært aktiv i HSMAI Europe Advisory Board for Marketing & Branding. \nMonna Nordhagen er rådgiver og «wingwoman» for ledere og ledergrupper som legger merkevaren foran i en endringsprosess. Hun er strateg\, merkevarebygger\, fagnerd og forfatter og deler ofte kunnskap og erfaringer i foredrag og workshops. Hennes foredrag er en solid faglig oppdatering\, presentert på en måte som gjør kunnskapen lett å ta i bruk umiddelbart i eget arbeid. Hun er like relevant for folk som tenker at de ikke driver med eller trenger merkevarebygging i vår tid når alle må være mobilisert for å bygge merkevaren og kundene er blitt den viktigste salgskanalen. Monna er partner i Mars Brand Strategy\, medforfatter av boken Raketter og Rebeller\, og har blant mye annet vært med å hamre ut nye merkevarestrategier for Finn\, VIPPS og Visit Norway. Hennes personlige prosjekt er å hente det beste fra akademia og gjøre det om til praktiske verktøy å tenke med. \nI tillegg kommer Tore Carlsson\, Hotelldirektør på Clarion Hotel Oslo og medlem av HSMAI Region Norway Advisory Board til å lede en Q&A med Monna og deltagerne etter foredraget. \nEtterfulgt av dette vil det bli servert noe lett snacks og god drikke. \nMeld deg på og hør mer om dette utrolig spennende temaet![/vc_column_text][vc_btn title=”MELD DEG PÅ HER” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2F0Gx9q|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/power-up-oslo-september-2024/
LOCATION:Thon Hotel Opera\, Dronning Eufemias gate 4\, Oslo\, 0191\, Norway
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/09/hvem-trenger-merkevarestrategi-1920-x-1080-px-1.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
GEO:59.9096498;10.7534266
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Thon Hotel Opera Dronning Eufemias gate 4 Oslo 0191 Norway;X-APPLE-RADIUS=500;X-TITLE=Dronning Eufemias gate 4:geo:10.7534266,59.9096498
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240925T180000
DTEND;TZID=Europe/London:20240925T203000
DTSTAMP:20260405T213134
CREATED:20240605T125525Z
LAST-MODIFIED:20240920T091547Z
UID:10000409-1727287200-1727296200@hsmai.eu
SUMMARY:Power-Up | London | September 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15902″ img_size=”full” css=””][mk_fancy_title color=”#663399″ size=”25″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]HSMAI Europe Power-Up in London[/mk_fancy_title][vc_column_text css=”.vc_custom_1726564948232{margin-bottom: 0px !important;}”]📅 Date: Wednesday\, 25 September\, 2024\n🕒 Time: 6 pm – 8:30 pm\n📍 Venue: The Rubens at the Palace\n🏢 Address: 39 Buckingham Palace Rd\, London SW1W 0PS[/vc_column_text][vc_column_text css=”.vc_custom_1726823678745{margin-bottom: 0px !important;}”]Get ready for an exciting and insightful evening as HSMAI Europe brings one of the hottest topics in the hospitality industry to your city! This is your chance to connect with industry leaders\, learn from expert speakers\, and discover the latest trends and innovations shaping the future of hospitality. \n \nWe kick off the evening with a session from Hoang N Nguyen\, Chief Operating Officer & Co-owner at d2o about Beyond Buzzwords and Green Labels: Sustainability for Hotel Leaders. \nDive into a transformative session that demystifies sustainability and reveals its real value for hotel leaders. Discover what eco-friendly truly means beyond the buzzword\, and learn how it can enhance resource efficiency\, boost sales and profitability\, and future-proof your business. With practical insights\, see how sustainability impacts your role and drives success in today’s hospitality industry. \nFollowed by a discussion on Sustainability expectations from corporate buyers: What hotels must deliver to stay competitive. \nA dynamic discussion where industry experts explore the evolving landscape of the hospitality sector. Discover the latest sustainability requirements from corporate buyers. This is your chance to gain valuable insights into the future of hotel leadership and understand how sustainability is reshaping the industry. Don’t miss this opportunity to engage with other industry leaders. \nThe evening will be moderated by Michael Nowlis\, Director\, MBA Programmes at Imperial College Business School and Chair of the HSMAI Europe Board of Directors. \nJoin us for a day of learning\, networking\, and inspiration. Don’t miss out on this opportunity to stay ahead in the hospitality industry. Secure your spot today![/vc_column_text][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2Fl1kXB|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/power-up-london-september-2024/
LOCATION:The Rubens at the Palace\, 39 Buckingham Palace Rd\, London\, SW1W 0PS
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/06/power-events-visuals-skisse-2-1.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Paris:20240926T190000
DTEND;TZID=Europe/Paris:20240926T213000
DTSTAMP:20260405T213134
CREATED:20240605T130048Z
LAST-MODIFIED:20240920T091623Z
UID:10000410-1727377200-1727386200@hsmai.eu
SUMMARY:Power-Up | Paris | September 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15887″ img_size=”Full” css=””][mk_fancy_title color=”#663399″ size=”25″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]HSMAI Europe Power-Up in Paris[/mk_fancy_title][vc_column_text css=”.vc_custom_1726063775383{margin-bottom: 0px !important;}”]📅 Date: Thursday\, 26 September\, 2024\n🕒 Time: 7:00 pm – 9:30 pm\n📍 Venue: Hilton Paris Opera\n🏢 Address: 108 Rue Saint-Lazare\, 75008 Paris\, France[/vc_column_text][vc_column_text css=”.vc_custom_1726823788646{margin-bottom: 0px !important;}”]Get ready for an exciting and insightful evening as HSMAI Europe brings one of the hottest topics in the hospitality industry to your city! This is your chance to connect with industry leaders\, learn from expert speakers\, and discover the latest trends and innovations shaping the future of hospitality. \n \nWe kick off the evening with a session from Hoang N Nguyen\, Chief Operating Officer & Co-owner at d2o about Beyond Buzzwords and Green Labels: Sustainability for Hotel Leaders. \nDive into a transformative session that demystifies sustainability and reveals its real value for hotel leaders. Discover what eco-friendly truly means beyond the buzzword\, and learn how it can enhance resource efficiency\, boost sales and profitability\, and future-proof your business. With practical insights\, see how sustainability impacts your role and drives success in today’s hospitality industry. \nFollowed by a discussion on Sustainability expectations from corporate buyers: What hotels must deliver to stay competitive. \nA dynamic discussion where industry experts explore the evolving landscape of the hospitality sector. Discover the latest sustainability requirements from corporate buyers. This is your chance to gain valuable insights into the future of hotel leadership and understand how sustainability is reshaping the industry. Don’t miss this opportunity to engage with other industry leaders. \nThe evening will be moderated by Michael Nowlis\, Director\, MBA Programmes at Imperial College Business School and Chair of the HSMAI Europe Board of Directors. \nJoin us for a day of learning\, networking\, and inspiration. Don’t miss out on this opportunity to stay ahead in the hospitality industry. Secure your spot today![/vc_column_text][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FnzR5g|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/power-up-paris-september-2024/
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/06/91.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240927T080000
DTEND;TZID=Europe/Amsterdam:20240927T110000
DTSTAMP:20260405T213134
CREATED:20240906T124819Z
LAST-MODIFIED:20240918T103422Z
UID:10000421-1727424000-1727434800@hsmai.eu
SUMMARY:Power Breakfast | Copenhagen | September 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15873″ img_size=”full” alignment=”center” css=””][mk_fancy_title color=”#669933″ size=”25″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Join us for a Power Breakfast in Copenhagen![/mk_fancy_title][mk_fancy_title color=”#000000″ size=”18″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]HSMAI Europe Power Breakfast in Copenhagen! This meeting offers a unique opportunity for hospitality professionals to gain insights and navigate The Evolving Landscape of MICE Sales[/mk_fancy_title][vc_column_text css=”.vc_custom_1725621378191{margin-bottom: 0px !important;}”]📅 Date: Friday\, 27 September\, 2024\n🕒 Time: 08:00 – 11:00\n📍 Venue: Admiral Hotel Copenhagen\n🏢 Address: Toldbodgade 24[/vc_column_text][vc_column_text css=”.vc_custom_1726652837603{margin-bottom: 0px !important;}”]Get ready for an exciting morning at the HSMAI Europe Power Breakfast in Copenhagen\, designed specifically for you as a hospitality professional keen on keeping up with the latest trends in MICE sales. This meeting is the perfect platform to explore new strategies\, understand industry shifts\, and connect with peers. \nThis breakfast meeting promises an enlightening platform to showcase the mission and advantages of affiliating with HSMAI\, alongside insightful discussions on pivotal updates and initiatives within MICE in the hospitality sector. \nTarget Audience: Sales and Marketing Directors\, Commercial Leaders\, General Managers\, Sales Manager\, people working with MICE in Hotel and Travel industry and people and companies that are generally interested in a platform where they can expand their knowledge\, meet with peers and share best practices[/vc_column_text][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FrlLz8|target:_blank”][vc_column_text css=”.vc_custom_1726655662946{margin-bottom: 0px !important;}”]This event is free to attend for hoteliers and hospitality professionals working directly at a hotel or event properties. Join us for an exciting and educational morning including networking opportunities with like-minded individuals. \n*For more information on how to become a member\, please contact us at postbox@hsmai.eu or read more about membership here.[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1726584947885{margin-top: 20px !important;}”][vc_column][vc_column_text css=”.vc_custom_1718810218710{margin-bottom: 0px !important;}”]\nAGENDA\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718806586001{margin-bottom: 0px !important;}”]08:00 – 08:30 [/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1718806799068{margin-bottom: 0px !important;}”]\nBreakfast and Registration\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=””][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718806666603{margin-bottom: 0px !important;}”]08:30 – 08:45 [/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1718806790427{margin-bottom: 0px !important;}”]\nWelcome from HSMAI\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=””][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718806839275{margin-bottom: 0px !important;}”]08:45 – 09:15 [/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1726655639610{margin-bottom: 0px !important;}”]\n\nMeeting and Events trends 2025 \nLooking into what has happened over the last year in Europe and globally and some predictions on how 2025 could look like. \nBy Per Ankaer\, Managing Director of MCI Denmark and Ovation Denmark DMC\n \nPer Ankaer has 20 years experience in the Meeting and events industry in Denmark and is working globally through the MCI network.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=””][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718806872418{margin-bottom: 0px !important;}”]09:15 – 09:30 [/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1718806890041{margin-bottom: 0px !important;}”]\nCoffee Break\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=””][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718809921235{margin-bottom: 0px !important;}”]09:30 – 10:00 [/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1726584357995{margin-bottom: 0px !important;}”] \nStrawberry – MICE and B2B Sales\nBy Louise Kelly\, Corporate Sales Director Meetings Denmark at Strawberry[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=””][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718807085737{margin-bottom: 0px !important;}”]10:00 – 10:30[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1718807164609{margin-bottom: 0px !important;}”]\nPanel Discussion: The Evolving Landscape of MICE Sales\n[/vc_column_text][vc_column_text css=”.vc_custom_1726142262645{margin-bottom: 0px !important;}”]Join the discussion with our industry experts\, Martin Åkesson\, Cluster General Manager for Copenhagen Marriott and AC Bella Sky Hotel\, and Tom Due Andersen\, Sales Country Manager for ESS Denmark. The moderator of the panel is Anders Johansson\, CEO at Demand Calendar/Hospitality Visions and member of the HSMAI Europe Region Nordic Advisory Board.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][/vc_column][vc_column width=”1/4″][vc_single_image image=”15914″ img_size=”200×200″ alignment=”center” css=””][vc_column_text align=”center” css=”.vc_custom_1726584630744{margin-bottom: 0px !important;}”]\nMartin Åkesson\nCluster General Manager\nCopenhagen Marriott and AC Bella Sky Hotel \n[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”15916″ img_size=”200×200″ alignment=”center” css=””][vc_column_text align=”center” css=”.vc_custom_1726584624458{margin-bottom: 0px !important;}”]\nTom Due Andersen\nSales Country Manager\nESS Denmark \n[/vc_column_text][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=””][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718809891922{margin-bottom: 0px !important;}”]10:30 – 11:00[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1718809901789{margin-bottom: 0px !important;}”]\nWrap up and final networking\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=””][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FrlLz8|target:_blank”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1726585311746{margin-bottom: 0px !important;}”]\nAbout HSMAI Europe\nHSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer\, pioneer and the go-to industry resource for professional development\, commercial strategies and sustainability in the hospitality\, travel and tourism industry. Read More[/vc_column_text][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_column_text css=”.vc_custom_1718807911406{margin-bottom: 0px !important;}”]\nSPEAKERS AND PANELLISTS\n[/vc_column_text][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Sofia Eriksson\, Director of Sales\, EMEA at Amex GBT Meetings & Events\n[/mk_fancy_title][mk_blockquote font_family=”none”] \nSofia is based in Stockholm and is responsible for event sales in EMEA at Amex GBT Meetings & Events\, where she leads a team of salespeople across Europe. \n  \nShe has spent the last 17 years in the travel and event industry in various commercial roles\, and is passionate about sustainable meetings that deliver results. When she’s not working\, she enjoys spending time with family and friends\, and appreciates adventures\, good food\, and long runs in the forest.[/mk_blockquote][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Anna Westerberg\, Director of Sales Cluster Mid/North in Sweden at Strawberry\n[/mk_fancy_title][mk_blockquote font_family=”none”] \nAnna Westerberg is the Director of Sales Cluster Mid/North in Sweden at Strawberry. \n  \nAnna is a commercial executive with a proven track record in the hospitality industry\, showcasing expertise in leading Management Teams\, Sales\, Hotel Management\, Event Management\, and Business Development. Throughout her leadership journey\, Anna has excelled in guiding teams\, coaching individuals\, and spearheading sales teams with a keen focus on navigating through change effectively. \n  \nKnown for her commitment to assignments and a dedication to driving development\, progress\, and change management initiatives\, Anna has earned recognition for her leadership skills. She believes that leadership extends beyond achieving results; it involves creating an environment where others can thrive.[/mk_blockquote][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Ann Fransson\, Director of Sales at Marholmen[/mk_fancy_title][mk_blockquote font_family=”none”]Ann Fransson currently serves as the Sales Manager at Marholmen\, a hotel specializing in leisure\, wellness\, and meetings. \n  \nWith over 15 years of experience in the hospitality industry\, Ann has worked in various roles including events\, reception\, reservations\, hotel management\, and sales. \n  \nA fun fact about Ann is that despite her career in hospitality\, she has a passion for camping and loves to stay in tents.[/mk_blockquote][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Kenth Larsson\, Director of Sales\, Radisson Blu Waterfront Hotel Stockholm\n[/mk_fancy_title][mk_blockquote font_family=”none”]Kenth Larsson\, with 30 years in the industry\, holds the position of Director of Sales at Radisson Blu Waterfront Hotel\, Stockholm. \n  \nKnown for his strategic professionalism\, goal-oriented mindset\, and innate competitive drive\, Kenth has been a steadfast leader within the hotel for three decades. His dedication to excellence and unwavering commitment have made him a cornerstone of the Waterfront team. \n  \nDescribed by his peers as a fun and engaging individual\, Kenth naturally commands attention and respect. His ability to foster strong relationships and deliver outstanding results has earned him admiration and trust among his colleagues.[/mk_blockquote][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Miriam Alexandersen Bråthen\, Sales Manager at Thon Hotels[/mk_fancy_title][mk_blockquote font_family=”none”]With a solid 14-year background in sales at Thon Hotels\, Miriam Alexanders Bråthen is a vibrant sales professional with a deep passion for sales and relationship building. \n  \nMiriam is recognized for her sociable and energetic demeanor\, and she is dedicated to cultivating strong client connections. In 2023\, she was honored with the “Joy Spreader of the Year” award at Thon Hotel Sales\, highlighting her positive influence and commitment to her work. \n  \nSpecializing in B2B sales\, solution selling\, negotiations\, sales management\, customer orientation\, and relationship building\, Miriam brings a wealth of expertise to her role. Her core values of trust\, honesty\,[/mk_blockquote][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Anders Johansson\, CEO at Demand Calendar[/mk_fancy_title][mk_blockquote font_family=”none”]With over 30 years of experience in leading positions within hotels and restaurants\, Anders Johansson has pioneered revenue management principles in the hospitality sector since the late 1980s. In addition to his role at Demand Calendar\, Anders has been a consultant for the past ten years\, assisting businesses in creating business models\, visions\, and brands and increasing revenue streams. \n  \nAnders has also been sharing his extensive knowledge as a lecturer for 18 years\, teaching two 5-week courses in Strategic Revenue Management at the School of Hospitality\, Culinary Arts & Meal Science at Örebro University in Sweden. \n  \nFurthermore\, Anders has held various board member positions in notable companies such as Forenom\, InnSpire\, Kämp Collection Hotels\, and Bohemia Properties. \n  \nAnders holds an International Business\, accounting\, and finance degree from the Stockholm School of Economics. Today\, Anders is the CEO of Demand Calendar\, a company dedicated to helping commercial teams in the hospitality industry optimize revenue streams and increase profitability.[/mk_blockquote][vc_btn title=”Register Now” color=”green” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FObzb3|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/power-breakfast-copenhagen-september-2024/
LOCATION:Copenhagen Admiral Hotel\, Toldbodgade 24\, 28\, 1253 København K\, Denmark\, Copenhagen\, 1253\, Denmark
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/09/admiral-hotel-power-event.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Madrid:20241024T190000
DTEND;TZID=Europe/Madrid:20241024T220000
DTSTAMP:20260405T213134
CREATED:20240906T102914Z
LAST-MODIFIED:20241023T112102Z
UID:10000422-1729796400-1729807200@hsmai.eu
SUMMARY:The Future of MICE Data: Press conference for Media and Industry Professionals | Madrid
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15864″ img_size=”full” alignment=”center” css=””][mk_fancy_title color=”#669933″ size=”35″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]The Future of MICE Data[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”25″ font_weight=”bold” font_style=”italic” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Press conference for Media and Industry Professionals[/mk_fancy_title][vc_column_text css=”.vc_custom_1725616413906{margin-bottom: 0px !important;}”]📅 Date: Thursday 24th October\, 2024\n🕒 Time: 7 PM – 10 PM\, including drinks and networking\n📍 Venue: Radisson RED Madrid\, C. de Atocha\, 123\, Centro\, 28012 – Madrid\, Spain[/vc_column_text][vc_column_text css=”.vc_custom_1725619102854{margin-bottom: 0px !important;}”]HSMAI Europe\, in partnership with Amadeus and Radisson Hotel Group\, is thrilled to announce an upcoming press conference set to unfold in Madrid on Thursday evening\, October 24. The topic of the evening will be “The Future of MICE Data”. Esteemed executives\, professionals from the Spanish hospitality sector\, and members of the Spanish press and media are warmly invited to participate. This event promises an enlightening platform to showcase the mission and advantages of affiliating with HSMAI\, alongside insightful discussions on pivotal updates and initiatives within the hospitality sector.[/vc_column_text][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2Fq1o3l|target:_blank”][/vc_column][/vc_row][vc_row][vc_column][mk_fancy_title color=”#663399″ size=”25″ font_weight=”bold” font_family=”Merriweather” font_type=”google”]PROGRAM[/mk_fancy_title][vc_column_text css=”.vc_custom_1716218861595{margin-bottom: 0px !important;}”]Registration[/vc_column_text][vc_column_text css=”.vc_custom_1729682429112{margin-bottom: 0px !important;}”]Welcome and update about HSMAI Europe and what’s next in Madrid\nBy Hector Coronel\, Director of Tourism at Madrid City Council\, Matthieu Lafaurie\, Vice President\, The Club & Commercial Transformation at Radisson Hotel Group and Member of the HSMAI Europe Board of Directors and Ingunn Hofseth\, President & CEO at HSMAI Europe\, [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”16062″ img_size=”120×120″ style=”vc_box_border_circle” border_color=”violet” css=””][/vc_column][vc_column width=”1/4″][vc_single_image image=”15455″ img_size=”120×120″ style=”vc_box_border_circle” border_color=”violet” css=””][/vc_column][vc_column width=”1/4″][vc_single_image image=”11512″ img_size=”120×120″ style=”vc_box_border_circle” border_color=”violet” css=””][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1725617212197{margin-bottom: 0px !important;}”]The Future of MICE Data\nBy Katie Moro\, Vice President\, Data Partnerships at Amadeus and Member of the HSMAI Americas Board of Directors[/vc_column_text][vc_single_image image=”15866″ img_size=”120×120″ style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1725617358282{margin-bottom: 0px !important;}”]Panel Debate: The Future of MICE Data\nAn interactive discussion with the audience\, with the following panel members:[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/3″][vc_single_image image=”15868″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1725617558410{margin-bottom: 0px !important;}”]\nMandy Stam\nSenior Director Business Solutions at Radisson Hotel Group \n[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”15867″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1725617473003{margin-bottom: 0px !important;}”]\nPeter Heath\nFounder at Venue Performance \n[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”15866″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1725617434951{margin-bottom: 0px !important;}”]\nKatie Moro\nVice President\, Data Partnerships at Amadeus and Member of the HSMAI Americas Board of Directors \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/3″][vc_single_image image=”15531″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1725874614244{margin-bottom: 0px !important;}”]\nTobias Tegetmeyer\nManaging Partner & Founder at MICEview \n[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”16035″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1729152952649{margin-bottom: 0px !important;}”]\nRiccardo Galanti\nSenior Director Of Sales at Cvent \n[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”16051″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1729258111075{margin-bottom: 0px !important;}”]\nMark Struik\nCo-Founder at MICE Daily \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1716217766953{margin-bottom: 0px !important;}”]Followed by Networking\, food and drinks[/vc_column_text][mk_divider style=”thin_solid” thickness=”3″][vc_column_text css=”.vc_custom_1725617665924{margin-bottom: 0px !important;}”]For questions\, please contact us at postbox@hsmai.eu[/vc_column_text][mk_padding_divider][mk_fancy_title color=”#663399″ size=”25″ font_weight=”bold” font_family=”Merriweather” font_type=”google” align=”center”]\nPARTNERS \n[/mk_fancy_title][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][/vc_column][vc_column width=”1/4″][vc_single_image image=”15869″ img_size=”large” onclick=”custom_link” img_link_target=”_blank” css=”” link=”https://www.radissonhotels.com/en-us/corporate”][/vc_column][vc_column width=”1/4″][vc_single_image image=”15870″ img_size=”large” onclick=”custom_link” img_link_target=”_blank” css=”” link=”https://amadeus.com/en”][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row]
URL:https://hsmai.eu/event/the-future-of-mice-data-press-conference-for-media-and-industry-professionals-madrid/
LOCATION:Radisson Red Madrid\, C. de Atocha\, 123\, Centro\, Madrid\, 28012\, Spain
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/09/3.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20241107T120000
DTEND;TZID=Europe/Amsterdam:20241107T183000
DTSTAMP:20260405T213134
CREATED:20240206T173846Z
LAST-MODIFIED:20241030T102803Z
UID:10000392-1730980800-1731004200@hsmai.eu
SUMMARY:(By-invitation-only) Fall Curate | Commercialisation of Sustainability
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”16081″ img_size=”full” css=””][vc_column_text css=”.vc_custom_1730201357317{margin-bottom: 0px !important;}”]\nFALL CURATE 2024:\nCOMMERCIALISATION OF SUSTAINABILITY\n📅 Thursday\, 7th November 2024 | 🕒 12:00 – 18:30 |📍 The Chesterfield Mayfair Hotel \n[/vc_column_text][vc_column_text css=”.vc_custom_1728992070440{margin-bottom: 0px !important;}”]The Curate\, an event designed exclusively for Organizational Member companies. \nThis is a chance for you to delve into the topic of Commercialisation of Sustainability\, while networking and engaging in dynamic discussions with fellow executives. \nThe Fall Curate\, set in the vibrant city of London\, promises a valuable experience on Thursday\, 7th November 2024. Organised in collaboration with the World Sustainable Hospitality Alliance\, represented by their Chief Executive Officer – Glenn Mandziuk for this exclusive event.  \nThis by-invitation-only gathering will bring together leaders who are passionate about sustainability and eager to explore innovative strategies for its commercialisation. \nTarget group: This event is tailored for senior leaders \nWe will abide by HSMAI’s Antitrust Policy\, which will be shared with you as a reminder at the beginning of the session. If you have been invited\, please register below.[/vc_column_text][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FPgbxZ%20|target:_blank”][vc_column_text css=”.vc_custom_1727951281820{margin-bottom: 0px !important;}”]Interested to know more about HSMAI Europe?\nPlease reach out to us at postbox@hsmai.eu[/vc_column_text][vc_empty_space][vc_column_text css=”.vc_custom_1728990021479{margin-bottom: 0px !important;}”]\nPROGRAM\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1728990449667{margin-bottom: 0px !important;}”]12:00 – 13:00 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728990400496{margin-bottom: 0px !important;}”]\nRegistration and Lunch\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1728990479427{margin-bottom: 0px !important;}”]13:00 – 13:30 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728990515454{margin-bottom: 0px !important;}”]\nWelcome\n[/vc_column_text][vc_column_text css=”.vc_custom_1729763337240{margin-bottom: 0px !important;}”]               \nMichael Nowlis\, Programme director\, MBA Programmes at Imperial College Business School and Chair of the HSMAI Europe Board of Directors and Ingunn Hofseth\, President & CEO at HSMAI Region Europe \nA warm welcome to all attendees and brief introductions from all attendees.\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1728990649129{margin-bottom: 0px !important;}”]13:30 – 13:40 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728990568284{margin-bottom: 0px !important;}”]\nAn outlook of the day\n[/vc_column_text][vc_column_text css=”.vc_custom_1728991706855{margin-bottom: 0px !important;}”] \nModerator: Gemma Greenwood\, Founder & Partner at Content Inc.\n\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1728990778281{margin-bottom: 0px !important;}”]13:40 – 14:10 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1730204944911{margin-bottom: 0px !important;}”]\nCommercialisation of Sustainability: How Do We Achieve It?\n                 \nHoang Nguyen\, Co-Owner at d2o\nHoang Nguyen\, a seasoned practitioner with over 25 years of experience helping senior leaders drive technology-driven transformations that boost organizational efficiency and resource management. \nBefore joining d2o in 2013\, Hoang served as a management consultant at IBM\, PwC\, and Accenture\, where he developed a deep understanding of aligning technical initiatives with business objectives to deliver measurable value. Hoang recognizes the unique challenges hoteliers face – financial constraints\, operational demands\, and limited sustainability expertise – and firmly believes that eco-friendly practices must be both practical\, profitable\, and meaningful. \nTord Moe Laeskogen\, Owner at Sundvolden Hotel\nAs one of Norway’s largest conference hotel owners\, Tord is driven to enhance resource efficiency\, reduce costs\, and elevate guest experiences through adoption of affordable smart technology. His hands-on experience at Sundvolden reinforces the message of practical\, profitable\, and meaningful approach to commercialising sustainability.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1730201123439{margin-bottom: 0px !important;}”]14:25 – 14:55 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1730201043110{margin-bottom: 0px !important;}”]\nThe Next Steps in Sustainability\n \nGlenn Mandziuk\, Chief Executive Officer at World Sustainable Hospitality Alliance \nWith over 25 years in sustainable tourism and economic development\, Glenn leads the World Sustainable Hospitality Alliance\, driving impactful\, responsible practices across the industry. As Co-Chair of the SMI Hospitality and Tourism Taskforce\, he champions sustainable growth\, fostering positive change for communities and the planet.\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1730201140013{margin-bottom: 0px !important;}”]14:55 – 15:15 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728990956666{margin-bottom: 0px !important;}”]\nBreak\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1730201160184{margin-bottom: 0px !important;}”]15:15 – 16:00 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728991045411{margin-bottom: 0px !important;}”]\nTable Talk: Identify threats and opportunities \nRoundtable discussions to brainstorm key challenges and opportunities. Each table will have a discussion\, followed by a 3-minute presentation from each group. The session will conclude with a 15-minute plenary discussion. Each group will appoint a lead to guide the conversation and present their findings. \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1730201178326{margin-bottom: 0px !important;}”]16:00 – 16:10 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728991079017{margin-bottom: 0px !important;}”]\nLet’s Vote: Top 3 focus areas\nFrom the insights gathered during the discussions\, participants will vote on the three key topics they would like to explore further in today’s Curate. \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1730201207471{margin-bottom: 0px !important;}”]16:10 – 16:55 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728991208698{margin-bottom: 0px !important;}”]\nTable Talk: Discuss the top 3 most voted burning issues \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1730201230772{margin-bottom: 0px !important;}”]16:55 – 17:30 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728991223697{margin-bottom: 0px !important;}”]\nPresentations and Next Steps\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1730201256268{margin-bottom: 0px !important;}”]17:30- 18:30 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728991241641{margin-bottom: 0px !important;}”]\nNetworking and drinks\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FPgbxZ%20|target:_blank”][mk_divider style=”thin_solid”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1718712628945{margin-bottom: 0px !important;}”]About HSMAI Europe:\nHSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer\, pioneer and the go-to industry resource for professional development\, commercial strategies and sustainability in the hospitality\, travel and tourism industry. Visit us at www.hsmai.eu [/vc_column_text][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_column_text css=”.vc_custom_1727951230028{margin-bottom: 0px !important;}”] \nFall Curate | Commercialisation of sustainability\n📅 Date: Thursday\, 7th November 2024\n🕒 Time: 12:00 – 18:00\n📍 Location: The Chesterfield Mayfair Hotel\, 35 Charles Street\, London\, W1J 5EB \nThe Curate\, an event designed exclusively for Organizational Member companies. \nThis is a chance for you to delve into the forefront of industry trends and issues\, while networking and engaging in dynamic discussions with fellow executives. \nThe Fall Curate\, set in the vibrant city of London\, promises a valuable experience on Thursday\, 7th November 2024. Organised in collaboration with the World Sustainable Hospitality Alliance\, represented by their Chief Executive Officer – Glenn Mandziuk for this exclusive event\, with a very important topic on the agenda; Commercialisation of Sustainability.  Our moderator for the day will be Gemma Greenwood\, Founder & Partner at Content Inc. This invitation-only gathering will bring together leaders who are passionate about sustainability and eager to explore innovative strategies for its commercialisation. \nTarget group: This event is tailored for senior leaders \nWe will abide by HSMAI’s Antitrust Policy\, which will be shared with you as a reminder at the beginning of the session. \nIf you have been invited\, please register here.[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/fall-curate-london-by-invitation-only/
LOCATION:The Chesterfield Mayfair Hotel\, London\, 35 Charles St\, Mayfair\, London\, W1J 5EB\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/02/curate-1920x1080-1-1.png
GEO:51.507668;-0.1470636
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Chesterfield Mayfair Hotel London 35 Charles St Mayfair London W1J 5EB United Kingdom;X-APPLE-RADIUS=500;X-TITLE=35 Charles St\, Mayfair:geo:-0.1470636,51.507668
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241108T100000
DTEND;TZID=Europe/London:20241108T180000
DTSTAMP:20260405T213134
CREATED:20240930T111327Z
LAST-MODIFIED:20241004T103713Z
UID:10000424-1731060000-1731088800@hsmai.eu
SUMMARY:(By-invitation-only) Future of the HSMAI Europe Brand? - Exploratory Prototype Workshop
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15943″ img_size=”full” alignment=”center” css=””][vc_column_text css=”.vc_custom_1727951623045{margin-bottom: 0px !important;}”]📅 Date: Friday\, 8th November 2024\n🕒 Time: 09:00 – 17:00\n📍 Location: The Chesterfield Mayfair Hotel\, 35 Charles Street\, London\, W1J 5EB \nRebranding has been on our wish list for quite some time. This initiative originated in Europe and we are excited to take the first step in this global process. \nOn Friday\, November 8th\, we will be hosting “Future HSMAI Europe Brand? – Exploratory Prototype Workshop”. Running from 9 AM to 5 PM\, this workshop will be a key session focused on shaping the future of the HSMAI Europe brand. \nThe workshop will be moderated by Monna Nordhagen and Kirsti Rogne from Mars Brand Strategy\, who previously led a highly successful Branding Masterclass for our members.  \nTarget group: By invitation only. The attendees will be a mix of representation from a diverse range of countries and brands as well as a diverse range of age groups. \nWe will abide by HSMAI’s Antitrust Policy\, which will be shared with you as a reminder at the beginning of the session. \nPlease note that this is a by-invitation-only workshop for HSMAI Europe members\, and all registrations will be pending approval. If you have been invited\, you can register here.[/vc_column_text][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FE877y|target:_blank”][vc_column_text css=”.vc_custom_1727951553911{margin-bottom: 0px !important;}”]Interested to know more about HSMAI Europe? \nPlease reach out to us at postbox@hsmai.eu[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/by-invitation-only-future-of-the-hsmai-europe-brand-exploratory-prototype-workshop/
LOCATION:The Chesterfield Mayfair Hotel\, London\, 35 Charles St\, Mayfair\, London\, W1J 5EB\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/09/branding-workshop-1.png
GEO:51.507668;-0.1470636
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Chesterfield Mayfair Hotel London 35 Charles St Mayfair London W1J 5EB United Kingdom;X-APPLE-RADIUS=500;X-TITLE=35 Charles St\, Mayfair:geo:-0.1470636,51.507668
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241114T120000
DTEND;TZID=Europe/London:20241114T173000
DTSTAMP:20260405T213134
CREATED:20240814T131850Z
LAST-MODIFIED:20241111T105249Z
UID:10000419-1731585600-1731605400@hsmai.eu
SUMMARY:HSMAI Europe Future of Sales UK
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1731321420119{margin-bottom: 0px !important;}”]\n\nFuture of Sales: Innovating Hospitality Sales\nEmpowering Professionals for the Future of Hospitality Sales\n📅 Date: Thursday 14th November\, 2024\n🕒 Time: 12 PM – 5.30 PM\, including lunch\, drinks and networking\n📍 Venue: The Cumberland Hotel\, Great Cumberland Place\, Marble Arch\, London \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1731322327926{margin-bottom: 0px !important;}”]\nDrive Better Results with Engaged Sales Teams!\nAs the hotel\, event\, and travel industries evolve at an unprecedented pace\, businesses face constant pressure to adapt and thrive. Enter the HSMAI Future of Sales Conference in London\, a premier event designed to equip sales professionals and leaders with the insights and skills needed to stay ahead in this rapidly changing landscape. \nTaking place in London for the first time\, this unique forum offers a platform for sales teams to not only learn from industry experts but also to connect\, collaborate\, and sharpen the strategies that will lead to better performance and lasting success. Don’t miss the opportunity to elevate your sales approach and drive impactful results. Sign up now to stay ahead![/vc_column_text][vc_column_text css=”.vc_custom_1731322318892{margin-bottom: 0px !important;}”]\nThe program for the day\n[/vc_column_text][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”16133″ style=”vc_box_border_circle” border_color=”green” css=””][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1731322370488{margin-bottom: 0px !important;}”]\nGemma Greenwood\, Founder at Content Inc. will be guiding us through an afternoon of powerful insights and discussions\, as our moderator.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”16047″ css=””][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1729177315307{margin-bottom: 0px !important;}”]Kostas Ioannidis\, Sales Director Global Sales Europe at IHG Hotels & Resorts and Chair of the HSMAI Europe Sales Advisory Board will open the conference with some key updates on HSMAI Europe activity and also the HSMAI Europe Sales Advisory topics that are being tackled this and next year.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”16048″ css=””][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1729249541457{margin-bottom: 0px !important;}”]Mark Gallen\, Sales Trainer & Coach at MG Sales Performance will open the main plenary sessions with his take on Sales digitalisation practices and tools like AI and Video. An interesting lens on the future landscape of how best sales in hospitality will need to interact with customers.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”16049″ css=””][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1729249558714{margin-bottom: 0px !important;}”]Thibault Catala\, Founder and Managing Director at Catala Consulting will ask the question: How Commercial do you think you are? Thibault will take us through the future of how best sales and revenue teams can optimise commercial success\, by looking at best in class AI tools and the processes that top of the range commercial teams use in order to maximise results.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”16050″ css=””][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1730367815261{margin-bottom: 0px !important;}”]Vineeth Purushothaman\, Managing Director & Principal Consultant at White Sky Hospitality Pvt Ltd\, will focus on the critical role of hotel distribution in today’s rapidly evolving travel landscape\, and share with us how changing booking patterns\, technological advancements\, and shifting customer behaviours are reshaping the industry. Walk away with actionable insights to adapt your approach to hotel sales and distribution.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”16046″ css=””][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1729177573119{margin-bottom: 0px !important;}”]Clare Francis\, Category Travel Manager at Willis Towers Watson. An interview with Clare Francis. Please join us on this interview with a true veteran of Business Travel. The topics will capture Clare’s views on the future of business travel\, the shape of supplier partnerships in relation to travel management and procurement as well as the role of evolving travel and procurement technology in the industry.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1729177631832{margin-bottom: 0px !important;}”]The program is carefully put together by the HSMAI Sales Advisory Board\, consisting of: \n\nKostas Ioannidis\, Sales Advisory Board Chair and Sales Director\, Global Sales Europe\, at IHG Hotels & Resorts\nEvert Schuele\, Senior Vice President Commercial at Lindner Hotel Group\nAnant Vithlani\, Vice President Sales at Strawberry (formerly Nordic Choice Hotels)\nKerstin Gibert\, Regional Director of Sales Germany at Premier Inn\nJostein Brustad\, Vice President Sales at Thon Hotels\nJane Griffiths\, Global Sales Director at Clermont Hotel Group\nAnnie Kristi Korsmo\, Director of Sales at Nordic Hotels & Resorts\nLisa Schulz\, Director\, Transportation – Global Sales EMEA\, Wyndham Hotels & Resorts\nVirginie Rouault\, Head of Strategic Accounts – Global Sales Team at citizenM\n\nWho should attend?\nThe Future of Sales conference is tailored to hospitality sales leaders and their sales team\, but is also suitable for any commercial leader in the hotel\, event and hospitality industry. \nTickets\nHSMAI members: 120 euro +VAT \nNon members: 180 euro + VAT \nContact us at postbox@hsmai.eu for questions about group discount[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”Sign up now!” color=”violet” size=”lg” css=”” link=”url:https%3A%2F%2Feur.cvent.me%2FExOZo|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/hsmai-europe-future-of-sales-uk/
LOCATION:The Cumberland Hotel\, Great Cumberland Place\, Marble Arch\, London\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/10/slf-24-version-3.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20241115T080000
DTEND;TZID=Europe/Amsterdam:20241115T110000
DTSTAMP:20260405T213134
CREATED:20241017T070158Z
LAST-MODIFIED:20241106T113202Z
UID:10000428-1731657600-1731668400@hsmai.eu
SUMMARY:Power Breakfast | Stockholm | November 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”16103″ img_size=”full” alignment=”center” css=””][mk_fancy_title color=”#669933″ size=”35″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]How can hotels increase the revenue per guest during the guest journey?[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”25″ font_weight=”bold” font_style=”italic” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]HSMAI Europe Power Breakfast in Stockholm[/mk_fancy_title][vc_column_text css=”.vc_custom_1730892608708{margin-bottom: 0px !important;}”]📅 Date: Friday 15th November\, 2024\n🕒 Time: 08:00 hrs – 11:00 hrs\, including breakfast and networking\n📍 Venue: Radisson Blu Waterfront Hotel[/vc_column_text][vc_column_text css=”.vc_custom_1728687383738{margin-bottom: 0px !important;}”]This Power Breakfast is for hospitality professionals in Sweden eager to explore how to enhance revenue at every stage of the guest journey. From pre-arrival upselling to creating memorable experiences during the stay\, and ensuring lasting impressions post-checkout\, our event will equip you with actionable insights to boost your bottom line.[/vc_column_text][vc_column_text css=”.vc_custom_1730122799082{margin-bottom: 0px !important;}”]The guest journey starts long before the hotel receives the booking. At the breakfast meeting\, we will explore how a hotel can increase revenue per guest from the time it receives the booking.[/vc_column_text][vc_column_text css=”.vc_custom_1730123685090{margin-bottom: 0px !important;}”]This is not just about theory—hear firsthand from industry-leading tech providers and their customers as they share success stories\, challenges\, and measurable results. Get the inside scoop on what works and how it can work for you.[/vc_column_text][vc_column_text css=”.vc_custom_1730220494997{margin-bottom: 0px !important;}”]\nWhy Attend?\n[/vc_column_text][vc_column_text css=”.vc_custom_1728687782659{margin-bottom: 0px !important;}”]\n\nGain actionable insights\nLearn from real-life case studies directly from hotels and their partners.\nNetwork with like-minded peers and expand your professional connections.\nEnjoy a complimentary breakfast while diving into the latest trends and strategies in hotel revenue management.\n\n[/vc_column_text][vc_column_text css=”.vc_custom_1728687885238{margin-bottom: 0px !important;}”]So are you ready to unlock new strategies for boosting hotel revenue per guest? Sign up with the button below 👇[/vc_column_text][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2F9z0w5|target:_blank”][vc_column_text css=”.vc_custom_1730221827126{margin-bottom: 0px !important;}”]\nWhat’s on the Agenda?\n[/vc_column_text][vc_column_text css=”.vc_custom_1730220509928{margin-bottom: 0px !important;}”]How can hotels increase the revenue per guest during the guest journey?[/vc_column_text][vc_column_text css=”.vc_custom_1730220545115{margin-bottom: 0px !important;}”]\nPre-Arrival: Discover how to turn booking confirmations into upselling opportunities with proven techniques and tools.\nAlexandra Korotkova\nCommercial Lead for Nordics\, UK and Middle East at Oaky \n\nWith a passion for digital transformation and a proven track record in tech sales and GTM strategy\, Alexandra has over 4 years of experience driving product optimisation and launching high-impact products. Known for securing key accounts and using data analysis to shape revenue forecasts\, Alexandra brings a unique mix of strategic insight and practical expertise. When not focused on market trends\, Alexandra is likely on the tennis court or exploring new destinations around the globe. \n  \nAbout Oaky\nOaky is a hotel upsell platform that enhances guest experiences while boosting hotel revenue. Oaky delivers relevant and personalized upsells through effective guest segmentation. With real-time optimization of room upgrades using dynamic pricing\, Oaky ensures guests receive tailored offers that meet their needs. Additionally\, the platform reduces manual work through automated upselling throughout the guest journey\, seamlessly integrating with various property management systems (PMS) and other tools. This comprehensive approach empowers hotels to maximize revenue while delivering exceptional value to guests.[/vc_column_text][mk_divider style=”thin_solid” thickness=”3″][vc_column_text css=”.vc_custom_1730220257751{margin-bottom: 0px !important;}”]\nArrival & Stay: Learn how to enhance the guest experience on arrival and throughout their stay\, all while driving additional revenue.\nTony Barker\nCEO and Majority Owner of Chicostay \n\nTony Barker has built a dynamic career in B2B marketing and management across industries like printing\, travel\, and payments. A natural entrepreneur\, he transformed Paxport from a small team to a group of three companies with over 100 employees. With a recent acquisition of Chicostay\, Tony’s mission is to help hotels thrive in the digital age. Originally from England\, Tony now resides in Sweden with his family\, enjoying hobbies like tennis\, motorcycling\, and walking his dog. \n  \nAbout Chicostay\n \nChicostay\, founded in 2014\, offers a hotel-branded app that simplifies online registration\, check-ins\, and checkouts\, enhancing guest experiences and boosting hotel revenue through in-app upselling. By automating tasks and reducing queues\, Chicostay lets hotel teams focus on hospitality. \nWith seamless PMS integration and availability across devices\, guests can personalize their stay\, make payments\, and access services like spa treatments and upgrades. Chicostay handles everything from setup to optimization\, providing a cashflow-friendly pricing model that aligns with the value delivered—maximizing both guest satisfaction and hotel efficiency.[/vc_column_text][mk_divider style=”thin_solid” thickness=”3″][vc_column_text css=”.vc_custom_1730220239287{margin-bottom: 0px !important;}”]\nCheck-Out & Beyond: Find out how to create a seamless departure experience that leaves a lasting impression and generates return business.\nMathias Sabel\nCEO of Loopon \n\nMathias Sabel is CEO of Loopon and a committed leader with a passion for guest experiences and technology. With extensive experience in the hotel and tech industry\, Mathias is driven to help hotels create stronger customer relationships through innovative solutions. Under his leadership\, Loopon has grown to become a key partner for hotels that want to improve their service and guest satisfaction. Mathias strives to develop technology that is both powerful and user-friendly\, and his focus is always on creating real value for customers. \n  \nAbout Loopon\n \n \nLoopon offers hotels a complete solution for collecting\, analyzing and acting on guest feedback. Through smart tools and AI-driven analysis\, we help hotels improve the guest experience\, increase satisfaction and strengthen the relationship with their customers. With Loopon\, hotels gain valuable insights and ability to quickly fix issues\, create more engaged teams and deliver superior service – every time.[/vc_column_text][vc_column_text css=”.vc_custom_1728687885238{margin-bottom: 0px !important;}”]So are you ready to unlock new strategies for boosting hotel revenue per guest? Sign up with the button below 👇[/vc_column_text][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2F9z0w5|target:_blank”][/vc_column][/vc_row][vc_row][vc_column][mk_divider style=”thin_solid” thickness=”3″][vc_column_text css=”.vc_custom_1728688056685{margin-bottom: 0px !important;}”]For questions\, please contact us at postbox@hsmai.eu \nRead more about how to become a member of HSMAI Europe here[/vc_column_text][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][mk_blockquote font_family=”none”]\nAlexandra Korotkova\nCommercial Lead for Nordics\, UK and Middle East at Oaky\n\nWith a passion for digital transformation and a proven track record in tech sales and GTM strategy\, Alexandra has over 4 years of experience driving product optimisation and launching high-impact products. Known for securing key accounts and using data analysis to shape revenue forecasts\, Alexandra brings a unique mix of strategic insight and practical expertise. When not focused on market trends\, Alexandra is likely on the tennis court or exploring new destinations around the globe. \n  \nAbout Oaky\nOaky is a hotel upsell platform that enhances guest experiences while boosting hotel revenue. Oaky delivers relevant and personalized upsells through effective guest segmentation. With real-time optimization of room upgrades using dynamic pricing\, Oaky ensures guests receive tailored offers that meet their needs. Additionally\, the platform reduces manual work through automated upselling throughout the guest journey\, seamlessly integrating with various property management systems (PMS) and other tools. This comprehensive approach empowers hotels to maximize revenue while delivering exceptional value to guests.[/mk_blockquote][mk_blockquote font_family=”none”]\nTony Barker\nCEO and Majority Owner of Chicostay\n\nTony Barker has built a dynamic career in B2B marketing and management across industries like printing\, travel\, and payments. A natural entrepreneur\, he transformed Paxport from a small team to a group of three companies with over 100 employees. With a recent acquisition of Chicostay\, Tony’s mission is to help hotels thrive in the digital age. Originally from England\, Tony now resides in Sweden with his family\, enjoying hobbies like tennis\, motorcycling\, and walking his dog. \n  \nAbout Chicostay\n \nChicostay\, founded in 2014\, offers a hotel-branded app that simplifies online registration\, check-ins\, and checkouts\, enhancing guest experiences and boosting hotel revenue through in-app upselling. By automating tasks and reducing queues\, Chicostay lets hotel teams focus on hospitality. \nWith seamless PMS integration and availability across devices\, guests can personalize their stay\, make payments\, and access services like spa treatments and upgrades. Chicostay handles everything from setup to optimization\, providing a cashflow-friendly pricing model that aligns with the value delivered—maximizing both guest satisfaction and hotel efficiency.[/mk_blockquote][mk_blockquote font_family=”none”]\nMathias Sabel\nCEO of Loopon\n\nMathias Sabel is CEO of Loopon and a committed leader with a passion for guest experiences and technology. With extensive experience in the hotel and tech industry\, Mathias is driven to help hotels create stronger customer relationships through innovative solutions. Under his leadership\, Loopon has grown to become a key partner for hotels that want to improve their service and guest satisfaction. Mathias strives to develop technology that is both powerful and user-friendly\, and his focus is always on creating real value for customers. \n  \nAbout Loopon\n \n \nLoopon offers hotels a complete solution for collecting\, analyzing and acting on guest feedback. Through smart tools and AI-driven analysis\, we help hotels improve the guest experience\, increase satisfaction and strengthen the relationship with their customers. With Loopon\, hotels gain valuable insights and ability to quickly fix issues\, create more engaged teams and deliver superior service – every time.[/mk_blockquote][/vc_column][/vc_row]
URL:https://hsmai.eu/event/power-breakfast-stockholm-november-2024/
LOCATION:Radisson Blu Waterfront Hotel\, Nils Ericsons Plan 4\, Stockholm\, 111 64\, Sweden
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/10/stockholm-1-1.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20241123T100000
DTEND;TZID=Europe/Athens:20241125T180000
DTSTAMP:20260405T213134
CREATED:20241014T120322Z
LAST-MODIFIED:20241015T094653Z
UID:10000426-1732356000-1732557600@hsmai.eu
SUMMARY:HSMAI Europe will exhibit at XENIA 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”16019″ img_size=”full” alignment=”center” css=””][/vc_column][/vc_row]
URL:https://hsmai.eu/event/hsmai-europe-will-exhibit-at-xenia-2024/
LOCATION:METROPOLITAN EXPO\, Athens International Airport "El. Venizelos"\, ATHENS\, Spata\, 190 19\, Greece
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/10/31.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20241128T170000
DTEND;TZID=Europe/Amsterdam:20241128T200000
DTSTAMP:20260405T213134
CREATED:20241106T151514Z
LAST-MODIFIED:20241106T153006Z
UID:10000433-1732813200-1732824000@hsmai.eu
SUMMARY:HSMAI Nederland - de reunie!
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”16108″ img_size=”full” alignment=”center” css=””][mk_fancy_title color=”#669933″ size=”35″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]HSMAI Nederland – de reunie![/mk_fancy_title][vc_column_text css=”.vc_custom_1730906998974{margin-bottom: 0px !important;}”]Wouter Olland has taken the initiative to host a reunion with former HSMAI members in the Netherlands. Some are now retired\, others have moved on to different industries\, and some are still active with HSMAI. Wouter suggested we also invite the new HSMAI members\, and we agreed—so here we go![/vc_column_text][vc_column_text css=”.vc_custom_1730905814114{margin-bottom: 0px !important;}”]Get ready for an amazing evening dedicated to reconnecting with familiar faces\, welcoming new friends\, and celebrating the vibrant HSMAI community! We’re thrilled to announce the HSMAI Netherlands Reunion\, a night where nostalgia meets new beginnings. Here’s your chance to catch up with old friends\, make new connections\, and relive the best moments of our shared journey. This is a private initiative so they are charging 45 Euro for drinks and snacks.[/vc_column_text][vc_column_text css=”.vc_custom_1730905768287{margin-bottom: 0px !important;}”]📅 Date: Thursday\, November 28\, 2024\n🕒 Time: 5:00 PM – 8:00 PM\n📍 Venue: Movenpick Hotel Amsterdam[/vc_column_text][vc_column_text css=”.vc_custom_1730905886732{margin-bottom: 0px !important;}”]This special gathering is not just for current members but also for anyone who has been part of our journey—whether you’ve stepped away from the industry\, become less active\, or are a new member excited to connect. Marius Flåskjer will be joining representing the HSMAI Europe Team.[/vc_column_text][vc_column_text css=”.vc_custom_1730905900004{margin-bottom: 0px !important;}”]If you know any past HSMAI members who would enjoy reuniting\, feel free to share this invitation internally. Let’s come together for an evening of shared stories\, connections\, and community spirit![/vc_column_text][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Fhsmai-reunie.nbtc.events%2F|target:_blank”][vc_column_text css=”.vc_custom_1730906102110{margin-bottom: 0px !important;}”]We look forward to seeing you there![/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/hsmai-nederland-de-reunie/
LOCATION:Movenpick Hotel Amsterdam\, Piet Heinkade 11\, Amsterdam\, 1019 BR\, Netherlands
ATTACH;FMTTYPE=image/jpeg:https://hsmai.eu/wp-content/uploads/sites/15/2024/11/crop-hsmai-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20241203T180000
DTEND;TZID=Europe/Amsterdam:20241203T200000
DTSTAMP:20260405T213134
CREATED:20241017T102502Z
LAST-MODIFIED:20241130T110227Z
UID:10000429-1733248800-1733256000@hsmai.eu
SUMMARY:Connecting Future Leaders | London | December 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”16084″ img_size=”full” alignment=”center” css=””][mk_fancy_title color=”#669933″ size=”35″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Connecting Future Leaders | Christmas edition in London\n[/mk_fancy_title][vc_column_text css=”.vc_custom_1730293852261{margin-bottom: 0px !important;}”]\nThe Evolution of Luxury: Redefining High-End Hospitality for New Generations\n[/vc_column_text][vc_column_text css=”.vc_custom_1732880221339{margin-bottom: 0px !important;}”]📅 Date: Tuesday\, December 3\, 2024\n🕔 Time: 6:00 pm – 8:00 pm\, followed by networking\n📍 Venue: Kimpton Fitzroy Hotel\, London[/vc_column_text][vc_column_text css=”.vc_custom_1729160429675{margin-bottom: 0px !important;}”]Welcome to Connecting Future Leaders! This gathering is divided into two parts: first\, an educational program\, followed by a Christmas-themed networking session.[/vc_column_text][vc_column_text css=”.vc_custom_1729160442050{margin-bottom: 0px !important;}”]Connecting Future Leaders (CFL) is a platform that brings together young leaders\, talents\, and others in the travel industry aged 35 and under to share experiences\, build networks\, and exchange professional insights.[/vc_column_text][vc_column_text css=”.vc_custom_1732879817783{margin-bottom: 0px !important;}”]Delve into how the concept of luxury is shifting from traditional opulence to a more personalized\, experience-driven approach. This session will explore how younger generations are redefining luxury\, emphasizing authenticity and meaningful experiences. \nWe’re excited to announce that we’ll have representatives from the following companies as speakers:[/vc_column_text][vc_row_inner][vc_column_inner width=”1/3″][vc_single_image image=”16177″ alignment=”center” style=”vc_box_border_circle_2″ border_color=”green” css=””][vc_column_text css=”.vc_custom_1732879746885{margin-bottom: 0px !important;}”]\nJenni Holman\nDirector of PR & Brand Communications\nMason Rose \n[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][vc_single_image image=”16178″ alignment=”center” style=”vc_box_border_circle_2″ border_color=”green” css=””][vc_column_text css=”.vc_custom_1732879778433{margin-bottom: 0px !important;}”]\nEleanor Beattie\nSenior Manager\, Luxury & Lifestyle brands\nIHG \n[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2Fga9PN|target:_blank”][vc_column_text css=”.vc_custom_1732879602374{margin-bottom: 0px !important;}”]Learn how hotels and brands are adapting to meet these evolving expectations and what this means for career opportunities in the luxury sector. \nWhy It’s Relevant:\nLuxury hospitality is undergoing significant change\, presenting new opportunities for those eager to innovate and create impactful guest experiences. By understanding these trends\, young leaders can better plan their career paths and anticipate future industry directions.[/vc_column_text][vc_column_text css=”.vc_custom_1732964514828{margin-bottom: 0px !important;}”]Free participation. Register now to secure your spot![/vc_column_text][vc_single_image image=”16100″ img_size=”full” alignment=”center” css=””][/vc_column][/vc_row][vc_row][vc_column][mk_divider style=”thin_solid” thickness=”3″][vc_column_text css=”.vc_custom_1729160755651{margin-bottom: 0px !important;}”]For questions\, contact us at postbox@hsmai.eu[/vc_column_text][mk_padding_divider][/vc_column][/vc_row]
URL:https://hsmai.eu/event/connecting-future-leaders-london-december-2024/
LOCATION:Kimpton Fitzroy London Hotel\, 1-8 Russell Square\, London\, WC1B 5BE
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/10/cfl-london-v1-4.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20241212T090000
DTEND;TZID=Europe/Amsterdam:20241212T180000
DTSTAMP:20260405T213134
CREATED:20240814T132847Z
LAST-MODIFIED:20241126T170924Z
UID:10000420-1733994000-1734026400@hsmai.eu
SUMMARY:HSMAI Europe Future of Sales konferanse | Norway
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1732640961157{margin-bottom: 0px !important;}”]\n\nFuture of Sales: Innovating Hospitality Sales\nStyrk salgsteamet for fremtidens utfordringer i hotell- og reiselivsbransjen\n📅 Dato: Torsdag 12. desember\, 2024\n🕒 Tid: 09.00 – 18.00 inklusiv lunsj\, networking og\n📍 Sted: RADISSON BLU SCANDINAVIA HOTEL\, OSLO \nFå bedre resultater med et engasjert salgsteam!\nHotel-\, event- og reiselivsbransjen utvikler seg raskere enn noen gang\, og bedrifter står overfor konstant press for å tilpasse seg og lykkes. Velkommen til HSMAI Future of Sales konferanse i Oslo – en viktig konferanse for salgsprofesjonelle og ledere\, hvor du kan få innsikt og verktøy som hjelper deg å holde deg i forkant av utviklingen. \nVi gjentar suksessen fra i fjor (Sales Leader Forum)\, og legger nok en gang til rette for at salgsledere og deres salgsteam får muligheten til å lære fra bransjeeksperter\, bygge nettverk\, samarbeide og utvikle strategier som kan føre til bedre resultater og varig suksess. Ikke gå glipp av sjansen til å løfte salgstilnærmingen din og oppnå målbare resultater. Meld deg på nå for å sikre deg en plass! \nLes mer om konferansen og meld deg på her!\n[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/hsmai-europe-future-of-sales-konferanse-norway/
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/08/future-of-sales-oslo-24-version-3.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20241212T170000
DTEND;TZID=Europe/Amsterdam:20241212T210000
DTSTAMP:20260405T213134
CREATED:20241017T063356Z
LAST-MODIFIED:20241017T064703Z
UID:10000427-1734022800-1734037200@hsmai.eu
SUMMARY:Connecting Future Leaders | Oslo | Desember 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”16030″ img_size=”full” alignment=”center” css=””][mk_fancy_title color=”#669933″ size=”35″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Connecting Future Leaders: Workshop og juleavslutning\n[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”25″ font_weight=”bold” font_style=”italic” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Vi inviterer til workshop og julenetworking for Connecting Future Leaders[/mk_fancy_title][vc_column_text css=”.vc_custom_1729092119288{margin-bottom: 0px !important;}”]📅 Dato: Torsdag 12. desember 2024\n🕒 Tid: 17:00 – 21:00\n📍 Sted: Radisson Blu Scandinavia Hotel\, Oslo[/vc_column_text][vc_column_text css=”.vc_custom_1729092247348{margin-bottom: 0px !important;}”]Velkommen til årets siste Connecting Future Leaders-arrangement! Dette eventet er delt inn i to deler; først en interaktiv workshop\, før vi avslutter med en julenetworking.[/vc_column_text][vc_column_text css=”.vc_custom_1729147503016{margin-bottom: 0px !important;}”]Connecting Future Leaders (CFL) er et arrangement som samler unge ledere\, talenter og andre i reiselivsbransjen på 35 år og under for å dele erfaringer\, bygge nettverk og utveksle faglig innsikt.[/vc_column_text][vc_column_text css=”.vc_custom_1729092276993{margin-bottom: 0px !important;}”]\nDel 1: Workshop (17:00 – 19:00)\n[/vc_column_text][vc_column_text css=”.vc_custom_1729147622525{margin-bottom: 0px !important;}”]Deltakerne vil bli delt inn i grupper for å jobbe med oppgaver og idéer for neste års temaer og arrangementer. Workshopen ledes av medlemmer fra CFL-komiteen som inkluderer: \n \n\nHero Azeez\, Administrerende Direktør\, Hotel Christiania Teater\nSimon Barman-Jenssen\, Operations Manager\, Clarion Hotel Oslo\nLive Lorck\, General Manager\, Comfort Hotel Xpress Central Station\nHisham Mansour\, Teamleader Meetings & Events\, Radisson Hotel Group\n\n[/vc_column_text][vc_column_text css=”.vc_custom_1729092375374{margin-bottom: 0px !important;}”]\nDel 2: Julenetworking i Summit Bar (19:00 – 21:00)\n[/vc_column_text][vc_column_text css=”.vc_custom_1729092389263{margin-bottom: 0px !important;}”]Kvelden avsluttes i Summit Bar\, 21. etasje\, med nydelig utsikt over Oslo og Oslofjorden. Nyt gløgg\, DJ-musikk og god stemning for å markere slutten på et spennende år.[/vc_column_text][vc_column_text css=”.vc_custom_1729092401020{margin-bottom: 0px !important;}”]Gratis deltagelse for HSMAI-medlemmer. Registrer deg nå for å sikre din plass![/vc_column_text][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2F5L4vN|target:_blank”][/vc_column][/vc_row][vc_row][vc_column][mk_divider style=”thin_solid” thickness=”3″][vc_column_text css=”.vc_custom_1729146793145{margin-bottom: 0px !important;}”]For spørsmål\, kontakt oss på postbox@hsmai.eu[/vc_column_text][mk_padding_divider][/vc_column][/vc_row]
URL:https://hsmai.eu/event/connecting-future-leaders-oslo-desember-2024/
LOCATION:Radisson Blu Scandinavia Oslo\, Holbergs gate 30\, Oslo\, 0166\, Norway
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/10/v21-1.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250115T090000
DTEND;TZID=Europe/London:20250115T120000
DTSTAMP:20260405T213134
CREATED:20241125T103227Z
LAST-MODIFIED:20250205T111356Z
UID:10000434-1736931600-1736942400@hsmai.eu
SUMMARY:Senior Talent Executive Roundtable (By-Invitation-Only)
DESCRIPTION:[vc_row][vc_column][mk_fancy_title color=”#669933″ size=”25″ margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nSenior Talent Executive Roundtable\n[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”18″ font_style=”italic” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nBy-Invitation-Only\n[/mk_fancy_title][vc_column_text css=”.vc_custom_1736514089519{margin-bottom: 0px !important;}”]📅 Wednesday\, January 15th\, 2025\n📍 The Savoy Hotel\, London\n🕘 9:00 AM – 12:00 PM \nJoin HSMAI Europe for an exclusive roundtable designed for senior Talent executives.  \nThe Senior Talent Executive Roundtable will focus on shaping the future of talent within the hospitality industry. This interactive session brings together  leaders with different backgrounds to explore innovative strategies for attracting and retaining top talent\, inspiring the next generation\, and leveraging tools like AI to enhance recruitment and development. With a spotlight on initiatives such as the HSMAI Europe Future You and Commercial Career Start Program\, this roundtable is a platform to share insights\, foster collaboration\, and create actionable solutions for the industry’s evolving challenges. \nThe roundtable discussion will be led by Michael Wierling\, Director of HR for Northern Europe at IHG Hotels & Resorts and Chair of the HSMAI Europe People & Culture Advisory Board.\n \nMore about the Commercial Career Start Program here.\nMore about the Future You here. \n  \nWhat to Expect\nHSMAI Executive Roundtables are networks of like-minded senior leaders that meet face-to-face and virtually. They are a unique opportunity for executives to have meaningful dialogue in a confidential environment. \n📌*Please note that all registrations will be pending approval.[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/senior-hr-talent-executive-roundtable-by-invitation-only/
LOCATION:The Savoy Hotel\, 2 Savoy Ct\, Strand\, London\, WC2R 0EZ\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/11/hrtalent-roundtable-1.png
GEO:51.5102932;-0.1205788
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Savoy Hotel 2 Savoy Ct Strand London WC2R 0EZ United Kingdom;X-APPLE-RADIUS=500;X-TITLE=2 Savoy Ct\, Strand:geo:-0.1205788,51.5102932
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250115T090000
DTEND;TZID=Europe/London:20250115T120000
DTSTAMP:20260405T213134
CREATED:20241125T104902Z
LAST-MODIFIED:20250205T111505Z
UID:10000435-1736931600-1736942400@hsmai.eu
SUMMARY:Designing Leverage of MICE Potential in the Business Mix (By-Invitation-Only Workshop)
DESCRIPTION:[vc_row][vc_column][mk_fancy_title color=”#669933″ size=”25″ margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nDesigning Leverage of MICE Potential in the Business Mix\n[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”18″ font_style=”italic” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nBy-Invitation-Only Workshop\n[/mk_fancy_title][vc_column_text css=”.vc_custom_1731340752692{margin-bottom: 0px !important;background-color: #f2f2f2 !important;}”]\n\nWorkshop Details\n\nDate & Time: Wednesday\, January 15\, 2025\, from 9 AM to 12 PM\, with registration starting at 8:30 AM\nLocation: The Savoy Hotel\, London\nModerators: Mark Struik and Thijs Peters\, Partners at Conventus Consultants \nThe timing of the workshop “Designing leverage of MICE potential in the business mix” is set to be part of the HSMAI Europe Commercial Strategy Week\, taking place in London from the 15th – 17th of January 2025\, where many of the industry C-level and Directors will be present. Below you will see the structure for the workshop\, aimed at gathering expert input to inform a potential year-round HSMAI Europe MICE program including training both on a national and regional level. \n[/vc_column_text][vc_column_text css=”.vc_custom_1731339758809{margin-bottom: 0px !important;}”]As HSMAI Europe expands and our members would like to increasingly prioritise MICE\, we are dedicated to enhancing our focus on this both locally and regionally. We kindly asked you to identify who from your senior team we should invite to join us for this important workshop by sending us an email at postbox@hsmai.eu.[/vc_column_text][mk_divider style=”thin_solid” thin_single_color=”#000000″ thickness=”3″ margin_top=”10″ margin_bottom=”10″][mk_fancy_title color=”#669933″ size=”18″ margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nKey Objective\n[/mk_fancy_title][vc_column_text css=”.vc_custom_1731338622566{margin-bottom: 0px !important;}”]To identify opportunities for a year-round MICE program for HSMAI Europe (local and regional). \nWe’ll be examining this from multiple perspectives\, including MICE marketing & sales\, the RFP process\, distribution networks\, yield management\, sustainability\, training\, and data analysis. \nIncluded in the discussion will be the terminology. Is MICE the correct program name or should we look at alternatives?[/vc_column_text][mk_fancy_title color=”#669933″ size=”18″ margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nDeliverables\n[/mk_fancy_title][vc_column_text css=”.vc_custom_1731338695024{margin-bottom: 0px !important;}”]\n\nAdvice MICE program\n\n\nClear picture of how the market stakeholders perceives a MICE program and its needs 🡪 present back to the HSMAI Europe Board of Directors in the afternoon on the same day.\n\n[/vc_column_text][mk_divider style=”thin_solid” thin_single_color=”#000000″ thickness=”3″ margin_top=”10″ margin_bottom=”10″][mk_fancy_title color=”#663399″ size=”20″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nAGENDA\n[/mk_fancy_title][vc_column_text css=”.vc_custom_1731339689440{margin-bottom: 0px !important;background-color: #669933 !important;border-color: #669933 !important;}”]   Phase 1: Introduction and Objectives (30 minutes)[/vc_column_text][vc_column_text css=”.vc_custom_1731338950144{margin-bottom: 0px !important;background-color: #f2f2f2 !important;}”]\n\nWelcome and Objective Setting\nWe briefly introduce the workshop’s purpose: identify the possibility of a MICE program within HSMAI Europe to meet the needs of the MICE market and strengthen HSMAI’s overall offerings that will also include training.\n\n\nIcebreaker: Speed Brainstorming\nParticipants brainstorm in pairs\, focusing on the question: What are the biggest challenges in the MICE market from a hotel perspective? – Post-it up canvas\n\n\nShare Key Insights\nShare their top insights to establish a shared understanding of current industry challenges.\n\n[/vc_column_text][mk_padding_divider][vc_column_text css=”.vc_custom_1731339701413{margin-bottom: 0px !important;background-color: #669933 !important;border-color: #669933 !important;}”]   Phase 2: Defining the Core of the MICE Program (90 minutes)[/vc_column_text][vc_column_text css=”.vc_custom_1731339065000{margin-bottom: 0px !important;background-color: #f2f2f2 !important;}”]\n\nContext Mapping\nParticipants will be divided into small teams. Each team will create a context map\, identifying the key elements impacting the performance of MICE teams within the hotel industry. Here the perspectives MICE marketing & sales\, the RFP process\, distribution networks\, yield management\, sustainability\, training\, and data analysis are the starting points – Context map Canvas\nDot Voting for High-Impact Elements\nParticipants vote on the elements they feel have the most impact on MICE team performance. – Dot voting\nHot Air Balloon Exercise\nThe Hot Air Balloon method; teams will visualise what will help the MICE program “take off” (positive forces and opportunities) and what may hold it back (challenges and barriers). This will provide a clear overview of essential and limiting factors for the program. – Hot air balloon canvas\n\n\n[/vc_column_text][mk_padding_divider][vc_column_text css=”.vc_custom_1731339099055{margin-bottom: 0px !important;background-color: #669933 !important;border-color: #669933 !important;}”]   Phase 3: Developing Actionable Structure and Vision (60 minutes)[/vc_column_text][vc_column_text css=”.vc_custom_1731339126712{margin-bottom: 0px !important;background-color: #f2f2f2 !important;}”]\n\nCover Story\nParticipants in teams have to imagine that the newly launched MICE program has become a huge success\, leading to a cover story in a major industry publication. Each team will develop this cover story\, describing what the MICE program provides\, how it looks\, and what impact it has achieved. – Cover Story canvas\nFinal Sprint: Roadmap Development\nEach team outlines a roadmap for implementing the key components of their MICE program proposal. Use dot voting to identify the top priorities and most actionable next steps.\n\n[/vc_column_text][mk_padding_divider][vc_column_text css=”.vc_custom_1731339159100{margin-bottom: 0px !important;background-color: #669933 !important;border-color: #669933 !important;}”]   Conclusion (10 minutes)[/vc_column_text][vc_column_text css=”.vc_custom_1731339184446{margin-bottom: 0px !important;background-color: #f2f2f2 !important;}”]\n\nWrap-Up and Next Steps\nSummarise the key insights from the workshop. Discuss takeaways to present to the HSMAI Europe Board of Directors.\n\n[/vc_column_text][mk_padding_divider][vc_column_text css=”.vc_custom_1731339208361{margin-bottom: 0px !important;}”]\nWe kindly ask you to identify the senior team members you would like us to invite to this important workshop and to share their details at postbox@hsmai.eu. \n[/vc_column_text][mk_divider style=”thin_solid” thin_single_color=”#000000″ thickness=”3″ margin_top=”10″ margin_bottom=”10″][/vc_column][/vc_row]
URL:https://hsmai.eu/event/designing-leverage-of-mice-potential-in-the-business-mix-by-invitation-only-workshop/
LOCATION:The Savoy Hotel\, 2 Savoy Ct\, Strand\, London\, WC2R 0EZ\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/09/the-savoy.png
GEO:51.5102932;-0.1205788
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Savoy Hotel 2 Savoy Ct Strand London WC2R 0EZ United Kingdom;X-APPLE-RADIUS=500;X-TITLE=2 Savoy Ct\, Strand:geo:-0.1205788,51.5102932
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250115T100000
DTEND;TZID=Europe/London:20250115T160000
DTSTAMP:20260405T213134
CREATED:20241024T114418Z
LAST-MODIFIED:20250111T174724Z
UID:10000430-1736935200-1736956800@hsmai.eu
SUMMARY:CRME Review Course in London
DESCRIPTION:Come to London and leave with your Global HSMAI certification!\nReady to be recognized and certified for your expertise in Sales or Revenue Management? Join the CRME Review Course this January in London\, and take a major step toward HSMAI Global certification! \nHSMAI certifications are important because the more you know — and the more you can demonstrate what you know — the better ROI you can provide to your company\, the more you can improve its bottom line\, and the better you can position your career. \nWhen is the Review Course?\nDay: Wednesday\, 15th January 2025 \nTime: 10 AM – 3 PM (local time) followed by global exam 3 PM – 4 PM (optional) \nVenue: London\, location to be announced \nRead more and sign up here
URL:https://hsmai.eu/event/chdm-chsl-or-crme-review-courses-in-london/
LOCATION:London\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/10/design-uten-navn-44.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250115T123000
DTEND;TZID=Europe/London:20250115T143000
DTSTAMP:20260405T213134
CREATED:20241125T110904Z
LAST-MODIFIED:20241125T112443Z
UID:10000437-1736944200-1736951400@hsmai.eu
SUMMARY:HSMAI Europe Board of Directors Meeting (Internal)
DESCRIPTION:[vc_row][vc_column][mk_fancy_title color=”#669933″ size=”25″ margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nHSMAI Europe Board of Directors Meeting\n[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”18″ font_style=”italic” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nInternal\n[/mk_fancy_title][vc_column_text css=”.vc_custom_1732532903061{margin-bottom: 0px !important;}”]📅 Wednesday\, January 15th\, 2025\n📍 The Savoy Hotel\, London\n🕘 12:30 PM – 2:30 PM[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/hsmai-europe-board-of-directors-meeting-internal-by-invitation-only/
LOCATION:The Savoy Hotel\, 2 Savoy Ct\, Strand\, London\, WC2R 0EZ\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/09/the-savoy.png
GEO:51.5102932;-0.1205788
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Savoy Hotel 2 Savoy Ct Strand London WC2R 0EZ United Kingdom;X-APPLE-RADIUS=500;X-TITLE=2 Savoy Ct\, Strand:geo:-0.1205788,51.5102932
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250115T150000
DTEND;TZID=Europe/London:20250115T200000
DTSTAMP:20260405T213134
CREATED:20241125T110356Z
LAST-MODIFIED:20250205T111857Z
UID:10000436-1736953200-1736971200@hsmai.eu
SUMMARY:Leadership Day (Internal\, By-Invitation-Only)
DESCRIPTION:[vc_row][vc_column][mk_fancy_title color=”#000000″ size=”25″ font_weight=”bold” font_family=”Merriweather” font_type=”google” responsive_align=”left”]Leadership Day (Internal)[/mk_fancy_title][vc_column_text css=”.vc_custom_1732532728071{margin-bottom: 0px !important;}”]📅 Wednesday\, January 15th\, 2025\n📍 The Savoy Hotel\, London\n🕘 3:00 PM – 8:00 PM\, including a working dinner \nThe HSMAI Europe Leadership Day 2025\, an invitation-only event\, will take place at the conference venue. For this gathering we invite HSMAI Europe Advisory Board members\, Rising Leaders Council\, Board of Directors members\, Student Council and special supporters and sponsors of the region.[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/hsmai-europe-leadership-day-internal/
LOCATION:The Savoy Hotel\, 2 Savoy Ct\, Strand\, London\, WC2R 0EZ\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/09/the-savoy.png
GEO:51.5102932;-0.1205788
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Savoy Hotel 2 Savoy Ct Strand London WC2R 0EZ United Kingdom;X-APPLE-RADIUS=500;X-TITLE=2 Savoy Ct\, Strand:geo:-0.1205788,51.5102932
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250116
DTEND;VALUE=DATE:20250117
DTSTAMP:20260405T213134
CREATED:20240607T115321Z
LAST-MODIFIED:20250205T112058Z
UID:10000413-1736985600-1737071999@hsmai.eu
SUMMARY:Commercial Strategy Conference & HSMAI Awards Europe | London
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15589″ img_size=”1920 x 800″ css=””][mk_fancy_title color=”#669933″ size=”25″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Join Us at the HSMAI Europe Commercial Strategy Conference and HSMAI Awards Europe in London![/mk_fancy_title][mk_fancy_title color=”#000000″ size=”18″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]📅 Thursday\, January 16th\, 2025\n📍 The Savoy Hotel\, London\, UK \n🕘 Conference: 8:00 AM – 5:00 PM\n🕘 Awards: 6:30 PM – 11:00 PM[/mk_fancy_title][vc_column_text css=”.vc_custom_1733848392047{margin-bottom: 0px !important;}”]HSMAI Europe’s Commercial Strategy Conference: Where Insights Drive Hospitality Forward! – the evolution of HSMAI ROC – reflects the development of marketing\, revenue optimization\, sales\, and other commercial functions into new and evolving commercial strategy organisations inside many hotel companies. \nThe conference — and pre- and post-conference certifications\, leadership day\, training and roundtables — will equip commercial professionals and leaders with the skills\, knowledge\, and strategic vision necessary to navigate the ever-evolving landscape of hotel commercial strategy while driving profit throughout the customer journey. \nThe HSMAI Europe Commercial Strategy Conference and the HSMAI Awards Europe will be held at The Savoy Hotel in London.[/vc_column_text][vc_btn title=”READ MORE HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Fhsmai.eu%2Fcommercial-strategy-week-2025%2Fprogram%2F|target:_blank”][vc_column_text css=”.vc_custom_1732272245190{margin-bottom: 0px !important;}”]Contact Us: \nFor group rates\, sponsorship and further inquiries\, please email us at postbox@hsmai.eu.  \nDon’t miss this unique opportunity to connect\, learn\, and lead in the evolving landscape of commercial strategy. Be part of an inspiring experience in London this January![/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/commercial-strategy-week-2025-london/
LOCATION:The Savoy Hotel\, 2 Savoy Ct\, Strand\, London\, WC2R 0EZ\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/06/untitled-design-7.png
GEO:51.5102932;-0.1205788
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Savoy Hotel 2 Savoy Ct Strand London WC2R 0EZ United Kingdom;X-APPLE-RADIUS=500;X-TITLE=2 Savoy Ct\, Strand:geo:-0.1205788,51.5102932
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250117T090000
DTEND;TZID=Europe/London:20250117T120000
DTSTAMP:20260405T213134
CREATED:20241125T111454Z
LAST-MODIFIED:20250205T112355Z
UID:10000438-1737104400-1737115200@hsmai.eu
SUMMARY:Senior Revenue & Commercial Executive Roundtable
DESCRIPTION:[vc_row][vc_column][mk_fancy_title color=”#669933″ size=”25″ margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nThe Future of MICE Data\n[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”18″ font_style=”italic” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nBy-Invitation-Only\n[/mk_fancy_title][vc_column_text css=”.vc_custom_1736502994363{margin-bottom: 0px !important;}”]📅 Friday\, January 17th\, 2025\n📍 The Savoy Hotel\, London\n🕘 9:00 AM – 12:00 PM \nJoin HSMAI Europe for an exclusive roundtable designed for senior Revenue and Commercial executives. \nThe rapidly evolving MICE landscape presents unique challenges for hotels and hotel chains\, including total account management\, total revenue optimization\, and the IT infrastructure supporting these systems. This session offers a collaborative space to discuss these challenges\, uncover new opportunities\, and explore how the industry can work towards establishing common standards for MICE data and systems. \nThis by-invitation-only roundtable will also delve into the topic of Creating a MICE market data culture. \n  \nWhat to Expect\nHSMAI Executive Roundtables are networks of like-minded senior leaders that meet face-to-face and virtually. They are a unique opportunity for executive-level peer groups to have meaningful dialogue in a confidential environment.  \nWe will start with 2 speakers that will set the starting points of the discussion. [/vc_column_text][vc_row_inner][vc_column_inner width=”1/3″][vc_single_image image=”16201″ img_size=”full” alignment=”center” css=””][vc_column_text css=”.vc_custom_1736505303388{margin-bottom: 0px !important;}”]\nModerator \nShumi Khan\nGlobal SVP Business Performance & Revenue Management at Accor Hotels and Chair of the HSMAI Europe Revenue Optimization Advisory Board \n[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][vc_single_image image=”16246″ img_size=”full” alignment=”center” css=””][vc_column_text css=”.vc_custom_1734713342748{margin-bottom: 0px !important;}”]\nLeo Barrit\nVP Sales\, Hospitality\nat FLYR \n[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][vc_single_image image=”16204″ img_size=”full” alignment=”center” css=””][vc_column_text css=”.vc_custom_1734005868290{margin-bottom: 0px !important;}”]\nKatie Moro\nVice President\, Data Partnerships\nat Amadeus Hospitality \n[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text css=”.vc_custom_1735822524727{margin-bottom: 0px !important;}”]Special offer: We recommend the attendees to join the HSMAI Europe Commercial Strategy Conference on Thursday\, January 16th at the Savoy Hotel in London. As part of the collaboration HSMAI Europe offers hoteliers attending the roundtable\, the Early Bird member rate for the conference (expires on December 18th but please kindly reach out to us at postbox@hsmai.eu and we will provide a special code for your conference registration). \nThis executive roundtable is sponsored by Amadeus and Flyr. \n \n  \n\nWe will abide by HSMAI´s Antitrust Policy\, which we will share with you as a reminder at the beginning of the session. \n📌*Please note that all registrations will be pending approval.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]
URL:https://hsmai.eu/event/senior-revenue-commercial-executive-roundtable/
LOCATION:The Savoy Hotel\, 2 Savoy Ct\, Strand\, London\, WC2R 0EZ\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/11/rc-roundtable-1.png
GEO:51.5102932;-0.1205788
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Savoy Hotel 2 Savoy Ct Strand London WC2R 0EZ United Kingdom;X-APPLE-RADIUS=500;X-TITLE=2 Savoy Ct\, Strand:geo:-0.1205788,51.5102932
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250117T090000
DTEND;TZID=Europe/London:20250117T120000
DTSTAMP:20260405T213134
CREATED:20241125T112106Z
LAST-MODIFIED:20250205T112438Z
UID:10000439-1737104400-1737115200@hsmai.eu
SUMMARY:Senior Distribution Executive Roundtable (By-Invitation-Only)
DESCRIPTION:[vc_row][vc_column][mk_fancy_title color=”#669933″ size=”25″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nThe impact of the Digital Markets Act (DMA) in the Hospitality industry\n[/mk_fancy_title][vc_column_text css=”.vc_custom_1734704985211{margin-bottom: 0px !important;}”]📅 Friday\, January 17th\, 2025\n📍 The Savoy Hotel\, London\n🕘 9:00 AM – 12:00 PM \nJoin HSMAI Europe for an exclusive roundtable designed for senior distribution executives. \nAs HSMAI Europe expands and our members would like to increasingly prioritise Distribution\, we are dedicated to specifically enhancing our focus on Parity and Regulation. This roundtable is done in conjunction and coordinated by the International Hospitality Pricing Innovation series (IHPI). We will start with 4 speakers that will set the critical starting points of the discussion: European Commission\, Distribution Pricing Parity data\, Distribution Market Share data\, and Hotel Group point-of-view.[/vc_column_text][mk_padding_divider][/vc_column][/vc_row][vc_row][vc_column width=”1/5″][vc_column_text css=”.vc_custom_1735821527637{margin-bottom: 0px !important;}”]\n \nMODERATOR \nJuli Jones\nSenior Vice President at HSMAI \n[/vc_column_text][/vc_column][vc_column width=”1/5″][vc_column_text css=”.vc_custom_1734704833194{margin-bottom: 0px !important;}”]\n \nAndrea Mantovani\nEconomic theory Researcher at European Digital Markets Act (DMA) \n[/vc_column_text][/vc_column][vc_column width=”1/5″][vc_column_text css=”.vc_custom_1734704880708{margin-bottom: 0px !important;}”]\n \nJavier Delgado\nCEO EMEA at Mirai \n[/vc_column_text][/vc_column][vc_column width=”1/5″][vc_column_text css=”.vc_custom_1734704928094{margin-bottom: 0px !important;}”]\n \nPau Ferret\nCo-Founder & CRO at 123COMPARE.ME \n[/vc_column_text][/vc_column][vc_column width=”1/5″][vc_column_text css=”.vc_custom_1734704974521{margin-bottom: 0px !important;}”]\n \nOrazio Lambiase\nSenior Director\, Distribution\, EMEA at Marriott International \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][vc_column_text css=”.vc_custom_1735822549749{margin-bottom: 0px !important;}”]Special offer: We recommend the attendees to join the HSMAI Europe Commercial Strategy Conference on Thursday\, January 16th at the Savoy Hotel in London. As part of the collaboration HSMAI Europe offers hoteliers attending the roundtable\, the Early Bird member rate for the conference (expires on December 18th but please kindly reach out to us at postbox@hsmai.eu and we will provide a special code for your conference registration). \nWhat to Expect from the roundtable on Friday\nHSMAI Executive Roundtables are networks of like-minded senior leaders that meet face-to-face and virtually. They are a unique opportunity for executive-level peer groups to have meaningful dialogue in a confidential environment.  \nWe will abide by HSMAI´s Antitrust Policy\, which we will share with you as a reminder at the beginning of the session. \n📌*Please note that all registrations will be pending approval.[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/senior-distribution-executive-roundtable-by-invitation-only/
LOCATION:The Savoy Hotel\, 2 Savoy Ct\, Strand\, London\, WC2R 0EZ\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/11/distribution-roundtable-visual-1.png
GEO:51.5102932;-0.1205788
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Savoy Hotel 2 Savoy Ct Strand London WC2R 0EZ United Kingdom;X-APPLE-RADIUS=500;X-TITLE=2 Savoy Ct\, Strand:geo:-0.1205788,51.5102932
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20250213T150000
DTEND;TZID=Europe/Amsterdam:20250213T170000
DTSTAMP:20260405T213134
CREATED:20250121T145713Z
LAST-MODIFIED:20250211T034013Z
UID:10000447-1739458800-1739466000@hsmai.eu
SUMMARY:Power-Up | Oslo | February 2025
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”16426″ img_size=”full” alignment=”center” css=””][vc_column_text css=”.vc_custom_1738668852485{margin-bottom: 0px !important;}”]\nHSMAI Europe Power-Up: SoMe and influencers – The New Era of Reaching Customers\n \n📅 Date: Thursday\, 13th February\n⏰ Time: 15:00 – 17:00 (followed by networking & drinks)\n📍 Location: Louise Restaurant & Bar\, Aker Brygge\, Oslo\n \nJoin HSMAI Europe Power-Up to explore how social media and influencers are transforming the way we reach customers through visual communication and personalized experiences. Gain valuable insights into the latest trends and opportunities\, and connect with peers in this exciting era of marketing![/vc_column_text][vc_column_text css=”.vc_custom_1739245212781{margin-bottom: 0px !important;}”]To help us address this topic\, HSMAI Europe has invited Margrethe Wam Solvang\, Managing Director at Dentsu Creative and Kathrine Hovden\, Senior Project Manager at Dentsu Creative to join us.  \nMargrethe Wam Solvang is currently the Managing Director of Dentsu Creative Norway\, with a strong background in digital strategy and media. She spent nearly a decade at Google\, holding key roles in industry management and agency relations\, shaping digital transformation and media partnerships. With extensive leadership experience across creative and commercial industries\, she is a sought-after speaker on innovation and strategy. \n  \n \nKathrine Hovden is an experienced project manager and media strategist with a diverse background in advertising\, media\, and talent management. She has held key roles at Atyp\, Nord DDB\, and Egmont Publishing\, where she developed award-winning commercial concepts. Kathrine also founded and led KBH Management\, overseeing high-profile talents and large-scale productions. With her expertise in branding\, sponsorships\, and creative strategy\, she is a valuable voice in the industry. \nWe are also thrilled to welcome Simon Barman-Jenssen\, General Manager at Clarion Hotel Oslo\, who will share the incredible success story behind Shutter Bar. Through a smart and strategic use of social media—particularly TikTok and Instagram—they have transformed from having almost no guests to a buzzing hotspot. Simon will give us an exclusive insight into how they leveraged digital platforms to create engagement and drive foot traffic\, and most importantly\, what others can learn from their impressive journey. This is an inspiring talk you won’t want to miss! \nThis is a great opportunity to learn\, discuss\, and build valuable networks with industry colleagues. After the program\, we invite you to join us for an informal networking session with a drink in hand – the perfect occasion to make new connections![/vc_column_text][vc_btn title=”REGISTER NOW!” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FXk1589″][/vc_column][/vc_row]
URL:https://hsmai.eu/event/power-up-oslo-february-2025/
LOCATION:Louise Restaurant & Bar\, Stranden 3\, Oslo\, 0250\, Norway
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2025/01/power-up-oslo-13th-february.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Oslo:20250217T140000
DTEND;TZID=Europe/Oslo:20250217T163000
DTSTAMP:20260405T213134
CREATED:20241210T171344Z
LAST-MODIFIED:20250204T122005Z
UID:10000446-1739800800-1739809800@hsmai.eu
SUMMARY:ECC – Excelling at Customer Centricity – an HSMAI Certification Program | Session 1
DESCRIPTION:[vc_row][vc_column][mk_fancy_title color=”#000000″ size=”30″ margin_bottom=”0″ font_family=”none”]ECC – Excelling at Customer Centricity – an HSMAI Certification Program\n[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”22″ font_style=”italic” margin_bottom=”15″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]🔑 Unlock the power of customer-centric leadership![/mk_fancy_title][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text css=”.vc_custom_1733746719349{margin-bottom: 0px !important;}”]With HSMAI Region Europe’s Excelling at Customer Centricity programme\, your team identifies and implement processes to close gaps that stop them from excelling\, consistently\, when in direct contact with your guests. Actions are proposed with clear ECC measurements to add value through your internal culture and communication planning\, the inclusion of key stakeholders\, employee engagement and service recovery methods.[/vc_column_text][vc_column_text css=”.vc_custom_1733827716548{margin-bottom: 0px !important;}”]\nWhy?\n\nTo improve measurements and reviews\, strengthen repurchase\, enhance reputation and increase return on investment.\n[/vc_column_text][/vc_column][vc_column width=”1/2″][mk_padding_divider size=”20″][vc_cta h2=”” style=”3d” color=”violet” css=”.vc_custom_1738671603202{background-color: #f2f2f2 !important;}”]📅 Dates: \n\nMonday\, February 17\, 2025\nFriday\, February 21\, 2025\nMonday\, February 24\, 2025\n\n🕒 Time: 2:00 PM – 4:30 PM CET\nEach session is 2.5 hours. \nFormat: Virtual[/vc_cta][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][mk_fancy_title size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Who Should Attend?[/mk_fancy_title][vc_column_text css=”.vc_custom_1733828198103{margin-bottom: 0px !important;}”]This program is designed for property leaders and professionals eager to coach their teams toward delivering exceptional service. The ECC certification is designed for those ready to champion customer-centric strategies and drive meaningful change across teams within their hotel or organization. We recommend participating with at least two leaders from your hotel or organization to maximise the program’s benefits and achieve the best outcomes.[/vc_column_text][vc_column_text css=”.vc_custom_1737385149224{margin-bottom: 0px !important;}”]ECC is the perfect program to empower your team to deliver exceptional guest experiences. Don’t miss this chance to help your teams thrive. This program is developed by Mia Touzin and owned by HSMAI Region Europe.[/vc_column_text][mk_padding_divider size=”20″][mk_divider style=”single_dotted” border_color=”#669933″][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][mk_fancy_title color=”#000000″ size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Meet The Coach[/mk_fancy_title][vc_column_text css=”.vc_custom_1737384192999{margin-bottom: 0px !important;}”]The sessions will be led by Gil Mulders\, Founder of The Talent Network. He works with a range of clients with their development and delivery of learning interventions that focus on customer centric leadership\, brand development and customer experience. Before joining InterContinental Hotels Group (IHG) at the corporate level\, Gil gained extensive experience on a property level\, holding key roles in renowned hotel brands such as Hilton and Crowne Plaza.  \nGil also served as Chair of the HSMAI Europe People & Culture Advisory Board\, and later as a member of the advisory board\, contributing his expertise to advancing leadership and culture within the hospitality industry.[/vc_column_text][mk_padding_divider][mk_fancy_title size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Pricing[/mk_fancy_title][vc_column_text css=”.vc_custom_1733844299669{margin-bottom: 0px !important;}”]HSMAI Europe Members: 95 Euro (ex. VAT)\, per person\nNon-Members: 195 Euro (ex. VAT)\, per person[/vc_column_text][mk_padding_divider][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FkMkRRk|target:_blank”][/vc_column][vc_column width=”1/2″][vc_row_inner css=”.vc_custom_1733828210668{background-color: #f2f2f2 !important;border-color: #f2f2f2 !important;}”][vc_column_inner][mk_padding_divider size=”10″][mk_fancy_title color=”#000000″ size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Sessions Overview[/mk_fancy_title][mk_padding_divider size=”20″][vc_column_text css=”.vc_custom_1733828463067{margin-bottom: 0px !important;}”]1️⃣ Session One (2.5 hours): Introduction to the ECC Programme & Stakeholder Management \n\nWhat’s the programme – role of the Executive Coach and expectations.\nWhy Customer Centricity\nHow to prioritize & manage stakeholders interest\n\n2️⃣ Session Two (2.5 hours): Designing Instagrammable Experience\, Measurement & Culture\n \n\nHow to prepare to excel at designing key experience\nHow we measure progress\nHow we prepare to excel at creating a supportive culture\n\n3️⃣ Session Three (2.5 hours): Communication & Service Recovery  \n\nHow do we excel at communication\nHow do we excel at service recovery\nNext Steps\n\n📌 Note: Tools and best practices will be shared after each session and there will be an opportunity to implement some of the quick wins in between the sessions.[/vc_column_text][mk_padding_divider size=”20″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][mk_divider style=”single_dotted” border_color=”#669933″][/vc_column][/vc_row]
URL:https://hsmai.eu/event/ecc-excelling-at-customer-centricity-an-hsmai-certification-program-session-1/
LOCATION:Virtual
ATTACH;FMTTYPE=image/jpeg:https://hsmai.eu/wp-content/uploads/sites/15/2024/12/ecc.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Oslo:20250221T140000
DTEND;TZID=Europe/Oslo:20250221T163000
DTSTAMP:20260405T213134
CREATED:20241210T170930Z
LAST-MODIFIED:20250204T122102Z
UID:10000445-1740146400-1740155400@hsmai.eu
SUMMARY:ECC – Excelling at Customer Centricity – an HSMAI Certification Program | Session 2
DESCRIPTION:[vc_row][vc_column][mk_fancy_title color=”#000000″ size=”30″ margin_bottom=”0″ font_family=”none”]ECC – Excelling at Customer Centricity – an HSMAI Certification Program\n[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”22″ font_style=”italic” margin_bottom=”15″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]🔑 Unlock the power of customer-centric leadership![/mk_fancy_title][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text css=”.vc_custom_1733746719349{margin-bottom: 0px !important;}”]With HSMAI Region Europe’s Excelling at Customer Centricity programme\, your team identifies and implement processes to close gaps that stop them from excelling\, consistently\, when in direct contact with your guests. Actions are proposed with clear ECC measurements to add value through your internal culture and communication planning\, the inclusion of key stakeholders\, employee engagement and service recovery methods.[/vc_column_text][vc_column_text css=”.vc_custom_1733827716548{margin-bottom: 0px !important;}”]\nWhy?\n\nTo improve measurements and reviews\, strengthen repurchase\, enhance reputation and increase return on investment.\n[/vc_column_text][/vc_column][vc_column width=”1/2″][mk_padding_divider size=”20″][vc_cta h2=”” style=”3d” color=”violet” css=”.vc_custom_1738671659537{background-color: #f2f2f2 !important;}”]📅 Dates: \n\nMonday\, February 17\, 2025\nFriday\, February 21\, 2025\nMonday\, February 24\, 2025\n\n🕒 Time: 2:00 PM – 4:30 PM CET\nEach session is 2.5 hours. \nFormat: Virtual[/vc_cta][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][mk_fancy_title size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Who Should Attend?[/mk_fancy_title][vc_column_text css=”.vc_custom_1733828198103{margin-bottom: 0px !important;}”]This program is designed for property leaders and professionals eager to coach their teams toward delivering exceptional service. The ECC certification is designed for those ready to champion customer-centric strategies and drive meaningful change across teams within their hotel or organization. We recommend participating with at least two leaders from your hotel or organization to maximise the program’s benefits and achieve the best outcomes.[/vc_column_text][vc_column_text css=”.vc_custom_1737385217781{margin-bottom: 0px !important;}”]ECC is the perfect program to empower your team to deliver exceptional guest experiences. Don’t miss this chance to help your teams thrive. This program is developed by Mia Touzin and owned by HSMAI Region Europe.[/vc_column_text][mk_padding_divider size=”20″][mk_divider style=”single_dotted” border_color=”#669933″][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][mk_fancy_title color=”#000000″ size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Meet The Coach[/mk_fancy_title][vc_column_text css=”.vc_custom_1737384192999{margin-bottom: 0px !important;}”]The sessions will be led by Gil Mulders\, Founder of The Talent Network. He works with a range of clients with their development and delivery of learning interventions that focus on customer centric leadership\, brand development and customer experience. Before joining InterContinental Hotels Group (IHG) at the corporate level\, Gil gained extensive experience on a property level\, holding key roles in renowned hotel brands such as Hilton and Crowne Plaza.  \nGil also served as Chair of the HSMAI Europe People & Culture Advisory Board\, and later as a member of the advisory board\, contributing his expertise to advancing leadership and culture within the hospitality industry.[/vc_column_text][mk_padding_divider][mk_fancy_title size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Pricing[/mk_fancy_title][vc_column_text css=”.vc_custom_1733844299669{margin-bottom: 0px !important;}”]HSMAI Europe Members: 95 Euro (ex. VAT)\, per person\nNon-Members: 195 Euro (ex. VAT)\, per person[/vc_column_text][mk_padding_divider][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FkMkRRk|target:_blank”][/vc_column][vc_column width=”1/2″][vc_row_inner css=”.vc_custom_1733828210668{background-color: #f2f2f2 !important;border-color: #f2f2f2 !important;}”][vc_column_inner][mk_padding_divider size=”10″][mk_fancy_title color=”#000000″ size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Sessions Overview[/mk_fancy_title][mk_padding_divider size=”20″][vc_column_text css=”.vc_custom_1733828463067{margin-bottom: 0px !important;}”]1️⃣ Session One (2.5 hours): Introduction to the ECC Programme & Stakeholder Management \n\nWhat’s the programme – role of the Executive Coach and expectations.\nWhy Customer Centricity\nHow to prioritize & manage stakeholders interest\n\n2️⃣ Session Two (2.5 hours): Designing Instagrammable Experience\, Measurement & Culture\n \n\nHow to prepare to excel at designing key experience\nHow we measure progress\nHow we prepare to excel at creating a supportive culture\n\n3️⃣ Session Three (2.5 hours): Communication & Service Recovery  \n\nHow do we excel at communication\nHow do we excel at service recovery\nNext Steps\n\n📌 Note: Tools and best practices will be shared after each session and there will be an opportunity to implement some of the quick wins in between the sessions.[/vc_column_text][mk_padding_divider size=”20″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][mk_divider style=”single_dotted” border_color=”#669933″][/vc_column][/vc_row]
URL:https://hsmai.eu/event/ecc-excelling-at-customer-centricity-an-hsmai-certification-program-session-2/
LOCATION:Virtual
ATTACH;FMTTYPE=image/jpeg:https://hsmai.eu/wp-content/uploads/sites/15/2024/12/ecc.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Oslo:20250224T140000
DTEND;TZID=Europe/Oslo:20250224T163000
DTSTAMP:20260405T213134
CREATED:20241210T170327Z
LAST-MODIFIED:20250204T122204Z
UID:10000444-1740405600-1740414600@hsmai.eu
SUMMARY:ECC – Excelling at Customer Centricity – an HSMAI Certification Program | Session 3
DESCRIPTION:[vc_row][vc_column][mk_fancy_title color=”#000000″ size=”30″ margin_bottom=”0″ font_family=”none”]ECC – Excelling at Customer Centricity – an HSMAI Certification Program\n[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”22″ font_style=”italic” margin_bottom=”15″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]🔑 Unlock the power of customer-centric leadership![/mk_fancy_title][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text css=”.vc_custom_1733746719349{margin-bottom: 0px !important;}”]With HSMAI Region Europe’s Excelling at Customer Centricity programme\, your team identifies and implement processes to close gaps that stop them from excelling\, consistently\, when in direct contact with your guests. Actions are proposed with clear ECC measurements to add value through your internal culture and communication planning\, the inclusion of key stakeholders\, employee engagement and service recovery methods.[/vc_column_text][vc_column_text css=”.vc_custom_1733827716548{margin-bottom: 0px !important;}”]\nWhy?\n\nTo improve measurements and reviews\, strengthen repurchase\, enhance reputation and increase return on investment.\n[/vc_column_text][/vc_column][vc_column width=”1/2″][mk_padding_divider size=”20″][vc_cta h2=”” style=”3d” color=”violet” css=”.vc_custom_1738671722121{background-color: #f2f2f2 !important;}”]📅 Dates: \n\nMonday\, February 17\, 2025\nFriday\, February 21\, 2025\nMonday\, February 24\, 2025\n\n🕒 Time: 2:00 PM – 4:30 PM CET\nEach session is 2.5 hours. \nFormat: Virtual[/vc_cta][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][mk_fancy_title size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Who Should Attend?[/mk_fancy_title][vc_column_text css=”.vc_custom_1733828198103{margin-bottom: 0px !important;}”]This program is designed for property leaders and professionals eager to coach their teams toward delivering exceptional service. The ECC certification is designed for those ready to champion customer-centric strategies and drive meaningful change across teams within their hotel or organization. We recommend participating with at least two leaders from your hotel or organization to maximise the program’s benefits and achieve the best outcomes.[/vc_column_text][vc_column_text css=”.vc_custom_1737385171315{margin-bottom: 0px !important;}”]ECC is the perfect program to empower your team to deliver exceptional guest experiences. Don’t miss this chance to help your teams thrive. This program is developed by Mia Touzin and owned by HSMAI Region Europe.[/vc_column_text][mk_padding_divider size=”20″][mk_divider style=”single_dotted” border_color=”#669933″][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][mk_fancy_title color=”#000000″ size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Meet The Coach[/mk_fancy_title][vc_column_text css=”.vc_custom_1737384192999{margin-bottom: 0px !important;}”]The sessions will be led by Gil Mulders\, Founder of The Talent Network. He works with a range of clients with their development and delivery of learning interventions that focus on customer centric leadership\, brand development and customer experience. Before joining InterContinental Hotels Group (IHG) at the corporate level\, Gil gained extensive experience on a property level\, holding key roles in renowned hotel brands such as Hilton and Crowne Plaza.  \nGil also served as Chair of the HSMAI Europe People & Culture Advisory Board\, and later as a member of the advisory board\, contributing his expertise to advancing leadership and culture within the hospitality industry.[/vc_column_text][mk_padding_divider][mk_fancy_title size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Pricing[/mk_fancy_title][vc_column_text css=”.vc_custom_1733844299669{margin-bottom: 0px !important;}”]HSMAI Europe Members: 95 Euro (ex. VAT)\, per person\nNon-Members: 195 Euro (ex. VAT)\, per person[/vc_column_text][mk_padding_divider][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FkMkRRk|target:_blank”][/vc_column][vc_column width=”1/2″][vc_row_inner css=”.vc_custom_1733828210668{background-color: #f2f2f2 !important;border-color: #f2f2f2 !important;}”][vc_column_inner][mk_padding_divider size=”10″][mk_fancy_title color=”#000000″ size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Sessions Overview[/mk_fancy_title][mk_padding_divider size=”20″][vc_column_text css=”.vc_custom_1733828463067{margin-bottom: 0px !important;}”]1️⃣ Session One (2.5 hours): Introduction to the ECC Programme & Stakeholder Management \n\nWhat’s the programme – role of the Executive Coach and expectations.\nWhy Customer Centricity\nHow to prioritize & manage stakeholders interest\n\n2️⃣ Session Two (2.5 hours): Designing Instagrammable Experience\, Measurement & Culture\n \n\nHow to prepare to excel at designing key experience\nHow we measure progress\nHow we prepare to excel at creating a supportive culture\n\n3️⃣ Session Three (2.5 hours): Communication & Service Recovery  \n\nHow do we excel at communication\nHow do we excel at service recovery\nNext Steps\n\n📌 Note: Tools and best practices will be shared after each session and there will be an opportunity to implement some of the quick wins in between the sessions.[/vc_column_text][mk_padding_divider size=”20″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][mk_divider style=”single_dotted” border_color=”#669933″][/vc_column][/vc_row]
URL:https://hsmai.eu/event/ecc-excelling-at-customer-centricity-an-hsmai-certification-program-session-3/
LOCATION:Virtual
ATTACH;FMTTYPE=image/jpeg:https://hsmai.eu/wp-content/uploads/sites/15/2024/12/ecc.jpg
END:VEVENT
END:VCALENDAR