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DTSTART;TZID=Europe/Amsterdam:20241115T080000
DTEND;TZID=Europe/Amsterdam:20241115T110000
DTSTAMP:20260405T231629
CREATED:20241017T070158Z
LAST-MODIFIED:20241106T113202Z
UID:10000428-1731657600-1731668400@hsmai.eu
SUMMARY:Power Breakfast | Stockholm | November 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”16103″ img_size=”full” alignment=”center” css=””][mk_fancy_title color=”#669933″ size=”35″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]How can hotels increase the revenue per guest during the guest journey?[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”25″ font_weight=”bold” font_style=”italic” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]HSMAI Europe Power Breakfast in Stockholm[/mk_fancy_title][vc_column_text css=”.vc_custom_1730892608708{margin-bottom: 0px !important;}”]📅 Date: Friday 15th November\, 2024\n🕒 Time: 08:00 hrs – 11:00 hrs\, including breakfast and networking\n📍 Venue: Radisson Blu Waterfront Hotel[/vc_column_text][vc_column_text css=”.vc_custom_1728687383738{margin-bottom: 0px !important;}”]This Power Breakfast is for hospitality professionals in Sweden eager to explore how to enhance revenue at every stage of the guest journey. From pre-arrival upselling to creating memorable experiences during the stay\, and ensuring lasting impressions post-checkout\, our event will equip you with actionable insights to boost your bottom line.[/vc_column_text][vc_column_text css=”.vc_custom_1730122799082{margin-bottom: 0px !important;}”]The guest journey starts long before the hotel receives the booking. At the breakfast meeting\, we will explore how a hotel can increase revenue per guest from the time it receives the booking.[/vc_column_text][vc_column_text css=”.vc_custom_1730123685090{margin-bottom: 0px !important;}”]This is not just about theory—hear firsthand from industry-leading tech providers and their customers as they share success stories\, challenges\, and measurable results. Get the inside scoop on what works and how it can work for you.[/vc_column_text][vc_column_text css=”.vc_custom_1730220494997{margin-bottom: 0px !important;}”]\nWhy Attend?\n[/vc_column_text][vc_column_text css=”.vc_custom_1728687782659{margin-bottom: 0px !important;}”]\n\nGain actionable insights\nLearn from real-life case studies directly from hotels and their partners.\nNetwork with like-minded peers and expand your professional connections.\nEnjoy a complimentary breakfast while diving into the latest trends and strategies in hotel revenue management.\n\n[/vc_column_text][vc_column_text css=”.vc_custom_1728687885238{margin-bottom: 0px !important;}”]So are you ready to unlock new strategies for boosting hotel revenue per guest? Sign up with the button below 👇[/vc_column_text][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2F9z0w5|target:_blank”][vc_column_text css=”.vc_custom_1730221827126{margin-bottom: 0px !important;}”]\nWhat’s on the Agenda?\n[/vc_column_text][vc_column_text css=”.vc_custom_1730220509928{margin-bottom: 0px !important;}”]How can hotels increase the revenue per guest during the guest journey?[/vc_column_text][vc_column_text css=”.vc_custom_1730220545115{margin-bottom: 0px !important;}”]\nPre-Arrival: Discover how to turn booking confirmations into upselling opportunities with proven techniques and tools.\nAlexandra Korotkova\nCommercial Lead for Nordics\, UK and Middle East at Oaky \n\nWith a passion for digital transformation and a proven track record in tech sales and GTM strategy\, Alexandra has over 4 years of experience driving product optimisation and launching high-impact products. Known for securing key accounts and using data analysis to shape revenue forecasts\, Alexandra brings a unique mix of strategic insight and practical expertise. When not focused on market trends\, Alexandra is likely on the tennis court or exploring new destinations around the globe. \n  \nAbout Oaky\nOaky is a hotel upsell platform that enhances guest experiences while boosting hotel revenue. Oaky delivers relevant and personalized upsells through effective guest segmentation. With real-time optimization of room upgrades using dynamic pricing\, Oaky ensures guests receive tailored offers that meet their needs. Additionally\, the platform reduces manual work through automated upselling throughout the guest journey\, seamlessly integrating with various property management systems (PMS) and other tools. This comprehensive approach empowers hotels to maximize revenue while delivering exceptional value to guests.[/vc_column_text][mk_divider style=”thin_solid” thickness=”3″][vc_column_text css=”.vc_custom_1730220257751{margin-bottom: 0px !important;}”]\nArrival & Stay: Learn how to enhance the guest experience on arrival and throughout their stay\, all while driving additional revenue.\nTony Barker\nCEO and Majority Owner of Chicostay \n\nTony Barker has built a dynamic career in B2B marketing and management across industries like printing\, travel\, and payments. A natural entrepreneur\, he transformed Paxport from a small team to a group of three companies with over 100 employees. With a recent acquisition of Chicostay\, Tony’s mission is to help hotels thrive in the digital age. Originally from England\, Tony now resides in Sweden with his family\, enjoying hobbies like tennis\, motorcycling\, and walking his dog. \n  \nAbout Chicostay\n \nChicostay\, founded in 2014\, offers a hotel-branded app that simplifies online registration\, check-ins\, and checkouts\, enhancing guest experiences and boosting hotel revenue through in-app upselling. By automating tasks and reducing queues\, Chicostay lets hotel teams focus on hospitality. \nWith seamless PMS integration and availability across devices\, guests can personalize their stay\, make payments\, and access services like spa treatments and upgrades. Chicostay handles everything from setup to optimization\, providing a cashflow-friendly pricing model that aligns with the value delivered—maximizing both guest satisfaction and hotel efficiency.[/vc_column_text][mk_divider style=”thin_solid” thickness=”3″][vc_column_text css=”.vc_custom_1730220239287{margin-bottom: 0px !important;}”]\nCheck-Out & Beyond: Find out how to create a seamless departure experience that leaves a lasting impression and generates return business.\nMathias Sabel\nCEO of Loopon \n\nMathias Sabel is CEO of Loopon and a committed leader with a passion for guest experiences and technology. With extensive experience in the hotel and tech industry\, Mathias is driven to help hotels create stronger customer relationships through innovative solutions. Under his leadership\, Loopon has grown to become a key partner for hotels that want to improve their service and guest satisfaction. Mathias strives to develop technology that is both powerful and user-friendly\, and his focus is always on creating real value for customers. \n  \nAbout Loopon\n \n \nLoopon offers hotels a complete solution for collecting\, analyzing and acting on guest feedback. Through smart tools and AI-driven analysis\, we help hotels improve the guest experience\, increase satisfaction and strengthen the relationship with their customers. With Loopon\, hotels gain valuable insights and ability to quickly fix issues\, create more engaged teams and deliver superior service – every time.[/vc_column_text][vc_column_text css=”.vc_custom_1728687885238{margin-bottom: 0px !important;}”]So are you ready to unlock new strategies for boosting hotel revenue per guest? Sign up with the button below 👇[/vc_column_text][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2F9z0w5|target:_blank”][/vc_column][/vc_row][vc_row][vc_column][mk_divider style=”thin_solid” thickness=”3″][vc_column_text css=”.vc_custom_1728688056685{margin-bottom: 0px !important;}”]For questions\, please contact us at postbox@hsmai.eu \nRead more about how to become a member of HSMAI Europe here[/vc_column_text][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][mk_blockquote font_family=”none”]\nAlexandra Korotkova\nCommercial Lead for Nordics\, UK and Middle East at Oaky\n\nWith a passion for digital transformation and a proven track record in tech sales and GTM strategy\, Alexandra has over 4 years of experience driving product optimisation and launching high-impact products. Known for securing key accounts and using data analysis to shape revenue forecasts\, Alexandra brings a unique mix of strategic insight and practical expertise. When not focused on market trends\, Alexandra is likely on the tennis court or exploring new destinations around the globe. \n  \nAbout Oaky\nOaky is a hotel upsell platform that enhances guest experiences while boosting hotel revenue. Oaky delivers relevant and personalized upsells through effective guest segmentation. With real-time optimization of room upgrades using dynamic pricing\, Oaky ensures guests receive tailored offers that meet their needs. Additionally\, the platform reduces manual work through automated upselling throughout the guest journey\, seamlessly integrating with various property management systems (PMS) and other tools. This comprehensive approach empowers hotels to maximize revenue while delivering exceptional value to guests.[/mk_blockquote][mk_blockquote font_family=”none”]\nTony Barker\nCEO and Majority Owner of Chicostay\n\nTony Barker has built a dynamic career in B2B marketing and management across industries like printing\, travel\, and payments. A natural entrepreneur\, he transformed Paxport from a small team to a group of three companies with over 100 employees. With a recent acquisition of Chicostay\, Tony’s mission is to help hotels thrive in the digital age. Originally from England\, Tony now resides in Sweden with his family\, enjoying hobbies like tennis\, motorcycling\, and walking his dog. \n  \nAbout Chicostay\n \nChicostay\, founded in 2014\, offers a hotel-branded app that simplifies online registration\, check-ins\, and checkouts\, enhancing guest experiences and boosting hotel revenue through in-app upselling. By automating tasks and reducing queues\, Chicostay lets hotel teams focus on hospitality. \nWith seamless PMS integration and availability across devices\, guests can personalize their stay\, make payments\, and access services like spa treatments and upgrades. Chicostay handles everything from setup to optimization\, providing a cashflow-friendly pricing model that aligns with the value delivered—maximizing both guest satisfaction and hotel efficiency.[/mk_blockquote][mk_blockquote font_family=”none”]\nMathias Sabel\nCEO of Loopon\n\nMathias Sabel is CEO of Loopon and a committed leader with a passion for guest experiences and technology. With extensive experience in the hotel and tech industry\, Mathias is driven to help hotels create stronger customer relationships through innovative solutions. Under his leadership\, Loopon has grown to become a key partner for hotels that want to improve their service and guest satisfaction. Mathias strives to develop technology that is both powerful and user-friendly\, and his focus is always on creating real value for customers. \n  \nAbout Loopon\n \n \nLoopon offers hotels a complete solution for collecting\, analyzing and acting on guest feedback. Through smart tools and AI-driven analysis\, we help hotels improve the guest experience\, increase satisfaction and strengthen the relationship with their customers. With Loopon\, hotels gain valuable insights and ability to quickly fix issues\, create more engaged teams and deliver superior service – every time.[/mk_blockquote][/vc_column][/vc_row]
URL:https://hsmai.eu/event/power-breakfast-stockholm-november-2024/
LOCATION:Radisson Blu Waterfront Hotel\, Nils Ericsons Plan 4\, Stockholm\, 111 64\, Sweden
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/10/stockholm-1-1.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20241123T100000
DTEND;TZID=Europe/Athens:20241125T180000
DTSTAMP:20260405T231629
CREATED:20241014T120322Z
LAST-MODIFIED:20241015T094653Z
UID:10000426-1732356000-1732557600@hsmai.eu
SUMMARY:HSMAI Europe will exhibit at XENIA 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”16019″ img_size=”full” alignment=”center” css=””][/vc_column][/vc_row]
URL:https://hsmai.eu/event/hsmai-europe-will-exhibit-at-xenia-2024/
LOCATION:METROPOLITAN EXPO\, Athens International Airport "El. Venizelos"\, ATHENS\, Spata\, 190 19\, Greece
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/10/31.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20241128T170000
DTEND;TZID=Europe/Amsterdam:20241128T200000
DTSTAMP:20260405T231629
CREATED:20241106T151514Z
LAST-MODIFIED:20241106T153006Z
UID:10000433-1732813200-1732824000@hsmai.eu
SUMMARY:HSMAI Nederland - de reunie!
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”16108″ img_size=”full” alignment=”center” css=””][mk_fancy_title color=”#669933″ size=”35″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]HSMAI Nederland – de reunie![/mk_fancy_title][vc_column_text css=”.vc_custom_1730906998974{margin-bottom: 0px !important;}”]Wouter Olland has taken the initiative to host a reunion with former HSMAI members in the Netherlands. Some are now retired\, others have moved on to different industries\, and some are still active with HSMAI. Wouter suggested we also invite the new HSMAI members\, and we agreed—so here we go![/vc_column_text][vc_column_text css=”.vc_custom_1730905814114{margin-bottom: 0px !important;}”]Get ready for an amazing evening dedicated to reconnecting with familiar faces\, welcoming new friends\, and celebrating the vibrant HSMAI community! We’re thrilled to announce the HSMAI Netherlands Reunion\, a night where nostalgia meets new beginnings. Here’s your chance to catch up with old friends\, make new connections\, and relive the best moments of our shared journey. This is a private initiative so they are charging 45 Euro for drinks and snacks.[/vc_column_text][vc_column_text css=”.vc_custom_1730905768287{margin-bottom: 0px !important;}”]📅 Date: Thursday\, November 28\, 2024\n🕒 Time: 5:00 PM – 8:00 PM\n📍 Venue: Movenpick Hotel Amsterdam[/vc_column_text][vc_column_text css=”.vc_custom_1730905886732{margin-bottom: 0px !important;}”]This special gathering is not just for current members but also for anyone who has been part of our journey—whether you’ve stepped away from the industry\, become less active\, or are a new member excited to connect. Marius Flåskjer will be joining representing the HSMAI Europe Team.[/vc_column_text][vc_column_text css=”.vc_custom_1730905900004{margin-bottom: 0px !important;}”]If you know any past HSMAI members who would enjoy reuniting\, feel free to share this invitation internally. Let’s come together for an evening of shared stories\, connections\, and community spirit![/vc_column_text][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Fhsmai-reunie.nbtc.events%2F|target:_blank”][vc_column_text css=”.vc_custom_1730906102110{margin-bottom: 0px !important;}”]We look forward to seeing you there![/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/hsmai-nederland-de-reunie/
LOCATION:Movenpick Hotel Amsterdam\, Piet Heinkade 11\, Amsterdam\, 1019 BR\, Netherlands
ATTACH;FMTTYPE=image/jpeg:https://hsmai.eu/wp-content/uploads/sites/15/2024/11/crop-hsmai-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20241203T180000
DTEND;TZID=Europe/Amsterdam:20241203T200000
DTSTAMP:20260405T231629
CREATED:20241017T102502Z
LAST-MODIFIED:20241130T110227Z
UID:10000429-1733248800-1733256000@hsmai.eu
SUMMARY:Connecting Future Leaders | London | December 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”16084″ img_size=”full” alignment=”center” css=””][mk_fancy_title color=”#669933″ size=”35″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Connecting Future Leaders | Christmas edition in London\n[/mk_fancy_title][vc_column_text css=”.vc_custom_1730293852261{margin-bottom: 0px !important;}”]\nThe Evolution of Luxury: Redefining High-End Hospitality for New Generations\n[/vc_column_text][vc_column_text css=”.vc_custom_1732880221339{margin-bottom: 0px !important;}”]📅 Date: Tuesday\, December 3\, 2024\n🕔 Time: 6:00 pm – 8:00 pm\, followed by networking\n📍 Venue: Kimpton Fitzroy Hotel\, London[/vc_column_text][vc_column_text css=”.vc_custom_1729160429675{margin-bottom: 0px !important;}”]Welcome to Connecting Future Leaders! This gathering is divided into two parts: first\, an educational program\, followed by a Christmas-themed networking session.[/vc_column_text][vc_column_text css=”.vc_custom_1729160442050{margin-bottom: 0px !important;}”]Connecting Future Leaders (CFL) is a platform that brings together young leaders\, talents\, and others in the travel industry aged 35 and under to share experiences\, build networks\, and exchange professional insights.[/vc_column_text][vc_column_text css=”.vc_custom_1732879817783{margin-bottom: 0px !important;}”]Delve into how the concept of luxury is shifting from traditional opulence to a more personalized\, experience-driven approach. This session will explore how younger generations are redefining luxury\, emphasizing authenticity and meaningful experiences. \nWe’re excited to announce that we’ll have representatives from the following companies as speakers:[/vc_column_text][vc_row_inner][vc_column_inner width=”1/3″][vc_single_image image=”16177″ alignment=”center” style=”vc_box_border_circle_2″ border_color=”green” css=””][vc_column_text css=”.vc_custom_1732879746885{margin-bottom: 0px !important;}”]\nJenni Holman\nDirector of PR & Brand Communications\nMason Rose \n[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][vc_single_image image=”16178″ alignment=”center” style=”vc_box_border_circle_2″ border_color=”green” css=””][vc_column_text css=”.vc_custom_1732879778433{margin-bottom: 0px !important;}”]\nEleanor Beattie\nSenior Manager\, Luxury & Lifestyle brands\nIHG \n[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2Fga9PN|target:_blank”][vc_column_text css=”.vc_custom_1732879602374{margin-bottom: 0px !important;}”]Learn how hotels and brands are adapting to meet these evolving expectations and what this means for career opportunities in the luxury sector. \nWhy It’s Relevant:\nLuxury hospitality is undergoing significant change\, presenting new opportunities for those eager to innovate and create impactful guest experiences. By understanding these trends\, young leaders can better plan their career paths and anticipate future industry directions.[/vc_column_text][vc_column_text css=”.vc_custom_1732964514828{margin-bottom: 0px !important;}”]Free participation. Register now to secure your spot![/vc_column_text][vc_single_image image=”16100″ img_size=”full” alignment=”center” css=””][/vc_column][/vc_row][vc_row][vc_column][mk_divider style=”thin_solid” thickness=”3″][vc_column_text css=”.vc_custom_1729160755651{margin-bottom: 0px !important;}”]For questions\, contact us at postbox@hsmai.eu[/vc_column_text][mk_padding_divider][/vc_column][/vc_row]
URL:https://hsmai.eu/event/connecting-future-leaders-london-december-2024/
LOCATION:Kimpton Fitzroy London Hotel\, 1-8 Russell Square\, London\, WC1B 5BE
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/10/cfl-london-v1-4.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20241212T090000
DTEND;TZID=Europe/Amsterdam:20241212T180000
DTSTAMP:20260405T231629
CREATED:20240814T132847Z
LAST-MODIFIED:20241126T170924Z
UID:10000420-1733994000-1734026400@hsmai.eu
SUMMARY:HSMAI Europe Future of Sales konferanse | Norway
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1732640961157{margin-bottom: 0px !important;}”]\n\nFuture of Sales: Innovating Hospitality Sales\nStyrk salgsteamet for fremtidens utfordringer i hotell- og reiselivsbransjen\n📅 Dato: Torsdag 12. desember\, 2024\n🕒 Tid: 09.00 – 18.00 inklusiv lunsj\, networking og\n📍 Sted: RADISSON BLU SCANDINAVIA HOTEL\, OSLO \nFå bedre resultater med et engasjert salgsteam!\nHotel-\, event- og reiselivsbransjen utvikler seg raskere enn noen gang\, og bedrifter står overfor konstant press for å tilpasse seg og lykkes. Velkommen til HSMAI Future of Sales konferanse i Oslo – en viktig konferanse for salgsprofesjonelle og ledere\, hvor du kan få innsikt og verktøy som hjelper deg å holde deg i forkant av utviklingen. \nVi gjentar suksessen fra i fjor (Sales Leader Forum)\, og legger nok en gang til rette for at salgsledere og deres salgsteam får muligheten til å lære fra bransjeeksperter\, bygge nettverk\, samarbeide og utvikle strategier som kan føre til bedre resultater og varig suksess. Ikke gå glipp av sjansen til å løfte salgstilnærmingen din og oppnå målbare resultater. Meld deg på nå for å sikre deg en plass! \nLes mer om konferansen og meld deg på her!\n[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/hsmai-europe-future-of-sales-konferanse-norway/
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/08/future-of-sales-oslo-24-version-3.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20241212T170000
DTEND;TZID=Europe/Amsterdam:20241212T210000
DTSTAMP:20260405T231629
CREATED:20241017T063356Z
LAST-MODIFIED:20241017T064703Z
UID:10000427-1734022800-1734037200@hsmai.eu
SUMMARY:Connecting Future Leaders | Oslo | Desember 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”16030″ img_size=”full” alignment=”center” css=””][mk_fancy_title color=”#669933″ size=”35″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Connecting Future Leaders: Workshop og juleavslutning\n[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”25″ font_weight=”bold” font_style=”italic” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Vi inviterer til workshop og julenetworking for Connecting Future Leaders[/mk_fancy_title][vc_column_text css=”.vc_custom_1729092119288{margin-bottom: 0px !important;}”]📅 Dato: Torsdag 12. desember 2024\n🕒 Tid: 17:00 – 21:00\n📍 Sted: Radisson Blu Scandinavia Hotel\, Oslo[/vc_column_text][vc_column_text css=”.vc_custom_1729092247348{margin-bottom: 0px !important;}”]Velkommen til årets siste Connecting Future Leaders-arrangement! Dette eventet er delt inn i to deler; først en interaktiv workshop\, før vi avslutter med en julenetworking.[/vc_column_text][vc_column_text css=”.vc_custom_1729147503016{margin-bottom: 0px !important;}”]Connecting Future Leaders (CFL) er et arrangement som samler unge ledere\, talenter og andre i reiselivsbransjen på 35 år og under for å dele erfaringer\, bygge nettverk og utveksle faglig innsikt.[/vc_column_text][vc_column_text css=”.vc_custom_1729092276993{margin-bottom: 0px !important;}”]\nDel 1: Workshop (17:00 – 19:00)\n[/vc_column_text][vc_column_text css=”.vc_custom_1729147622525{margin-bottom: 0px !important;}”]Deltakerne vil bli delt inn i grupper for å jobbe med oppgaver og idéer for neste års temaer og arrangementer. Workshopen ledes av medlemmer fra CFL-komiteen som inkluderer: \n \n\nHero Azeez\, Administrerende Direktør\, Hotel Christiania Teater\nSimon Barman-Jenssen\, Operations Manager\, Clarion Hotel Oslo\nLive Lorck\, General Manager\, Comfort Hotel Xpress Central Station\nHisham Mansour\, Teamleader Meetings & Events\, Radisson Hotel Group\n\n[/vc_column_text][vc_column_text css=”.vc_custom_1729092375374{margin-bottom: 0px !important;}”]\nDel 2: Julenetworking i Summit Bar (19:00 – 21:00)\n[/vc_column_text][vc_column_text css=”.vc_custom_1729092389263{margin-bottom: 0px !important;}”]Kvelden avsluttes i Summit Bar\, 21. etasje\, med nydelig utsikt over Oslo og Oslofjorden. Nyt gløgg\, DJ-musikk og god stemning for å markere slutten på et spennende år.[/vc_column_text][vc_column_text css=”.vc_custom_1729092401020{margin-bottom: 0px !important;}”]Gratis deltagelse for HSMAI-medlemmer. Registrer deg nå for å sikre din plass![/vc_column_text][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2F5L4vN|target:_blank”][/vc_column][/vc_row][vc_row][vc_column][mk_divider style=”thin_solid” thickness=”3″][vc_column_text css=”.vc_custom_1729146793145{margin-bottom: 0px !important;}”]For spørsmål\, kontakt oss på postbox@hsmai.eu[/vc_column_text][mk_padding_divider][/vc_column][/vc_row]
URL:https://hsmai.eu/event/connecting-future-leaders-oslo-desember-2024/
LOCATION:Radisson Blu Scandinavia Oslo\, Holbergs gate 30\, Oslo\, 0166\, Norway
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/10/v21-1.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250115T090000
DTEND;TZID=Europe/London:20250115T120000
DTSTAMP:20260405T231629
CREATED:20241125T103227Z
LAST-MODIFIED:20250205T111356Z
UID:10000434-1736931600-1736942400@hsmai.eu
SUMMARY:Senior Talent Executive Roundtable (By-Invitation-Only)
DESCRIPTION:[vc_row][vc_column][mk_fancy_title color=”#669933″ size=”25″ margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nSenior Talent Executive Roundtable\n[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”18″ font_style=”italic” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nBy-Invitation-Only\n[/mk_fancy_title][vc_column_text css=”.vc_custom_1736514089519{margin-bottom: 0px !important;}”]📅 Wednesday\, January 15th\, 2025\n📍 The Savoy Hotel\, London\n🕘 9:00 AM – 12:00 PM \nJoin HSMAI Europe for an exclusive roundtable designed for senior Talent executives.  \nThe Senior Talent Executive Roundtable will focus on shaping the future of talent within the hospitality industry. This interactive session brings together  leaders with different backgrounds to explore innovative strategies for attracting and retaining top talent\, inspiring the next generation\, and leveraging tools like AI to enhance recruitment and development. With a spotlight on initiatives such as the HSMAI Europe Future You and Commercial Career Start Program\, this roundtable is a platform to share insights\, foster collaboration\, and create actionable solutions for the industry’s evolving challenges. \nThe roundtable discussion will be led by Michael Wierling\, Director of HR for Northern Europe at IHG Hotels & Resorts and Chair of the HSMAI Europe People & Culture Advisory Board.\n \nMore about the Commercial Career Start Program here.\nMore about the Future You here. \n  \nWhat to Expect\nHSMAI Executive Roundtables are networks of like-minded senior leaders that meet face-to-face and virtually. They are a unique opportunity for executives to have meaningful dialogue in a confidential environment. \n📌*Please note that all registrations will be pending approval.[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/senior-hr-talent-executive-roundtable-by-invitation-only/
LOCATION:The Savoy Hotel\, 2 Savoy Ct\, Strand\, London\, WC2R 0EZ\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/11/hrtalent-roundtable-1.png
GEO:51.5102932;-0.1205788
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Savoy Hotel 2 Savoy Ct Strand London WC2R 0EZ United Kingdom;X-APPLE-RADIUS=500;X-TITLE=2 Savoy Ct\, Strand:geo:-0.1205788,51.5102932
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250115T090000
DTEND;TZID=Europe/London:20250115T120000
DTSTAMP:20260405T231629
CREATED:20241125T104902Z
LAST-MODIFIED:20250205T111505Z
UID:10000435-1736931600-1736942400@hsmai.eu
SUMMARY:Designing Leverage of MICE Potential in the Business Mix (By-Invitation-Only Workshop)
DESCRIPTION:[vc_row][vc_column][mk_fancy_title color=”#669933″ size=”25″ margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nDesigning Leverage of MICE Potential in the Business Mix\n[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”18″ font_style=”italic” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nBy-Invitation-Only Workshop\n[/mk_fancy_title][vc_column_text css=”.vc_custom_1731340752692{margin-bottom: 0px !important;background-color: #f2f2f2 !important;}”]\n\nWorkshop Details\n\nDate & Time: Wednesday\, January 15\, 2025\, from 9 AM to 12 PM\, with registration starting at 8:30 AM\nLocation: The Savoy Hotel\, London\nModerators: Mark Struik and Thijs Peters\, Partners at Conventus Consultants \nThe timing of the workshop “Designing leverage of MICE potential in the business mix” is set to be part of the HSMAI Europe Commercial Strategy Week\, taking place in London from the 15th – 17th of January 2025\, where many of the industry C-level and Directors will be present. Below you will see the structure for the workshop\, aimed at gathering expert input to inform a potential year-round HSMAI Europe MICE program including training both on a national and regional level. \n[/vc_column_text][vc_column_text css=”.vc_custom_1731339758809{margin-bottom: 0px !important;}”]As HSMAI Europe expands and our members would like to increasingly prioritise MICE\, we are dedicated to enhancing our focus on this both locally and regionally. We kindly asked you to identify who from your senior team we should invite to join us for this important workshop by sending us an email at postbox@hsmai.eu.[/vc_column_text][mk_divider style=”thin_solid” thin_single_color=”#000000″ thickness=”3″ margin_top=”10″ margin_bottom=”10″][mk_fancy_title color=”#669933″ size=”18″ margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nKey Objective\n[/mk_fancy_title][vc_column_text css=”.vc_custom_1731338622566{margin-bottom: 0px !important;}”]To identify opportunities for a year-round MICE program for HSMAI Europe (local and regional). \nWe’ll be examining this from multiple perspectives\, including MICE marketing & sales\, the RFP process\, distribution networks\, yield management\, sustainability\, training\, and data analysis. \nIncluded in the discussion will be the terminology. Is MICE the correct program name or should we look at alternatives?[/vc_column_text][mk_fancy_title color=”#669933″ size=”18″ margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nDeliverables\n[/mk_fancy_title][vc_column_text css=”.vc_custom_1731338695024{margin-bottom: 0px !important;}”]\n\nAdvice MICE program\n\n\nClear picture of how the market stakeholders perceives a MICE program and its needs 🡪 present back to the HSMAI Europe Board of Directors in the afternoon on the same day.\n\n[/vc_column_text][mk_divider style=”thin_solid” thin_single_color=”#000000″ thickness=”3″ margin_top=”10″ margin_bottom=”10″][mk_fancy_title color=”#663399″ size=”20″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nAGENDA\n[/mk_fancy_title][vc_column_text css=”.vc_custom_1731339689440{margin-bottom: 0px !important;background-color: #669933 !important;border-color: #669933 !important;}”]   Phase 1: Introduction and Objectives (30 minutes)[/vc_column_text][vc_column_text css=”.vc_custom_1731338950144{margin-bottom: 0px !important;background-color: #f2f2f2 !important;}”]\n\nWelcome and Objective Setting\nWe briefly introduce the workshop’s purpose: identify the possibility of a MICE program within HSMAI Europe to meet the needs of the MICE market and strengthen HSMAI’s overall offerings that will also include training.\n\n\nIcebreaker: Speed Brainstorming\nParticipants brainstorm in pairs\, focusing on the question: What are the biggest challenges in the MICE market from a hotel perspective? – Post-it up canvas\n\n\nShare Key Insights\nShare their top insights to establish a shared understanding of current industry challenges.\n\n[/vc_column_text][mk_padding_divider][vc_column_text css=”.vc_custom_1731339701413{margin-bottom: 0px !important;background-color: #669933 !important;border-color: #669933 !important;}”]   Phase 2: Defining the Core of the MICE Program (90 minutes)[/vc_column_text][vc_column_text css=”.vc_custom_1731339065000{margin-bottom: 0px !important;background-color: #f2f2f2 !important;}”]\n\nContext Mapping\nParticipants will be divided into small teams. Each team will create a context map\, identifying the key elements impacting the performance of MICE teams within the hotel industry. Here the perspectives MICE marketing & sales\, the RFP process\, distribution networks\, yield management\, sustainability\, training\, and data analysis are the starting points – Context map Canvas\nDot Voting for High-Impact Elements\nParticipants vote on the elements they feel have the most impact on MICE team performance. – Dot voting\nHot Air Balloon Exercise\nThe Hot Air Balloon method; teams will visualise what will help the MICE program “take off” (positive forces and opportunities) and what may hold it back (challenges and barriers). This will provide a clear overview of essential and limiting factors for the program. – Hot air balloon canvas\n\n\n[/vc_column_text][mk_padding_divider][vc_column_text css=”.vc_custom_1731339099055{margin-bottom: 0px !important;background-color: #669933 !important;border-color: #669933 !important;}”]   Phase 3: Developing Actionable Structure and Vision (60 minutes)[/vc_column_text][vc_column_text css=”.vc_custom_1731339126712{margin-bottom: 0px !important;background-color: #f2f2f2 !important;}”]\n\nCover Story\nParticipants in teams have to imagine that the newly launched MICE program has become a huge success\, leading to a cover story in a major industry publication. Each team will develop this cover story\, describing what the MICE program provides\, how it looks\, and what impact it has achieved. – Cover Story canvas\nFinal Sprint: Roadmap Development\nEach team outlines a roadmap for implementing the key components of their MICE program proposal. Use dot voting to identify the top priorities and most actionable next steps.\n\n[/vc_column_text][mk_padding_divider][vc_column_text css=”.vc_custom_1731339159100{margin-bottom: 0px !important;background-color: #669933 !important;border-color: #669933 !important;}”]   Conclusion (10 minutes)[/vc_column_text][vc_column_text css=”.vc_custom_1731339184446{margin-bottom: 0px !important;background-color: #f2f2f2 !important;}”]\n\nWrap-Up and Next Steps\nSummarise the key insights from the workshop. Discuss takeaways to present to the HSMAI Europe Board of Directors.\n\n[/vc_column_text][mk_padding_divider][vc_column_text css=”.vc_custom_1731339208361{margin-bottom: 0px !important;}”]\nWe kindly ask you to identify the senior team members you would like us to invite to this important workshop and to share their details at postbox@hsmai.eu. \n[/vc_column_text][mk_divider style=”thin_solid” thin_single_color=”#000000″ thickness=”3″ margin_top=”10″ margin_bottom=”10″][/vc_column][/vc_row]
URL:https://hsmai.eu/event/designing-leverage-of-mice-potential-in-the-business-mix-by-invitation-only-workshop/
LOCATION:The Savoy Hotel\, 2 Savoy Ct\, Strand\, London\, WC2R 0EZ\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/09/the-savoy.png
GEO:51.5102932;-0.1205788
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Savoy Hotel 2 Savoy Ct Strand London WC2R 0EZ United Kingdom;X-APPLE-RADIUS=500;X-TITLE=2 Savoy Ct\, Strand:geo:-0.1205788,51.5102932
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250115T100000
DTEND;TZID=Europe/London:20250115T160000
DTSTAMP:20260405T231629
CREATED:20241024T114418Z
LAST-MODIFIED:20250111T174724Z
UID:10000430-1736935200-1736956800@hsmai.eu
SUMMARY:CRME Review Course in London
DESCRIPTION:Come to London and leave with your Global HSMAI certification!\nReady to be recognized and certified for your expertise in Sales or Revenue Management? Join the CRME Review Course this January in London\, and take a major step toward HSMAI Global certification! \nHSMAI certifications are important because the more you know — and the more you can demonstrate what you know — the better ROI you can provide to your company\, the more you can improve its bottom line\, and the better you can position your career. \nWhen is the Review Course?\nDay: Wednesday\, 15th January 2025 \nTime: 10 AM – 3 PM (local time) followed by global exam 3 PM – 4 PM (optional) \nVenue: London\, location to be announced \nRead more and sign up here
URL:https://hsmai.eu/event/chdm-chsl-or-crme-review-courses-in-london/
LOCATION:London\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/10/design-uten-navn-44.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250115T123000
DTEND;TZID=Europe/London:20250115T143000
DTSTAMP:20260405T231629
CREATED:20241125T110904Z
LAST-MODIFIED:20241125T112443Z
UID:10000437-1736944200-1736951400@hsmai.eu
SUMMARY:HSMAI Europe Board of Directors Meeting (Internal)
DESCRIPTION:[vc_row][vc_column][mk_fancy_title color=”#669933″ size=”25″ margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nHSMAI Europe Board of Directors Meeting\n[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”18″ font_style=”italic” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nInternal\n[/mk_fancy_title][vc_column_text css=”.vc_custom_1732532903061{margin-bottom: 0px !important;}”]📅 Wednesday\, January 15th\, 2025\n📍 The Savoy Hotel\, London\n🕘 12:30 PM – 2:30 PM[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/hsmai-europe-board-of-directors-meeting-internal-by-invitation-only/
LOCATION:The Savoy Hotel\, 2 Savoy Ct\, Strand\, London\, WC2R 0EZ\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/09/the-savoy.png
GEO:51.5102932;-0.1205788
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Savoy Hotel 2 Savoy Ct Strand London WC2R 0EZ United Kingdom;X-APPLE-RADIUS=500;X-TITLE=2 Savoy Ct\, Strand:geo:-0.1205788,51.5102932
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250115T150000
DTEND;TZID=Europe/London:20250115T200000
DTSTAMP:20260405T231629
CREATED:20241125T110356Z
LAST-MODIFIED:20250205T111857Z
UID:10000436-1736953200-1736971200@hsmai.eu
SUMMARY:Leadership Day (Internal\, By-Invitation-Only)
DESCRIPTION:[vc_row][vc_column][mk_fancy_title color=”#000000″ size=”25″ font_weight=”bold” font_family=”Merriweather” font_type=”google” responsive_align=”left”]Leadership Day (Internal)[/mk_fancy_title][vc_column_text css=”.vc_custom_1732532728071{margin-bottom: 0px !important;}”]📅 Wednesday\, January 15th\, 2025\n📍 The Savoy Hotel\, London\n🕘 3:00 PM – 8:00 PM\, including a working dinner \nThe HSMAI Europe Leadership Day 2025\, an invitation-only event\, will take place at the conference venue. For this gathering we invite HSMAI Europe Advisory Board members\, Rising Leaders Council\, Board of Directors members\, Student Council and special supporters and sponsors of the region.[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/hsmai-europe-leadership-day-internal/
LOCATION:The Savoy Hotel\, 2 Savoy Ct\, Strand\, London\, WC2R 0EZ\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/09/the-savoy.png
GEO:51.5102932;-0.1205788
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Savoy Hotel 2 Savoy Ct Strand London WC2R 0EZ United Kingdom;X-APPLE-RADIUS=500;X-TITLE=2 Savoy Ct\, Strand:geo:-0.1205788,51.5102932
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250116
DTEND;VALUE=DATE:20250117
DTSTAMP:20260405T231629
CREATED:20240607T115321Z
LAST-MODIFIED:20250205T112058Z
UID:10000413-1736985600-1737071999@hsmai.eu
SUMMARY:Commercial Strategy Conference & HSMAI Awards Europe | London
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15589″ img_size=”1920 x 800″ css=””][mk_fancy_title color=”#669933″ size=”25″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Join Us at the HSMAI Europe Commercial Strategy Conference and HSMAI Awards Europe in London![/mk_fancy_title][mk_fancy_title color=”#000000″ size=”18″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]📅 Thursday\, January 16th\, 2025\n📍 The Savoy Hotel\, London\, UK \n🕘 Conference: 8:00 AM – 5:00 PM\n🕘 Awards: 6:30 PM – 11:00 PM[/mk_fancy_title][vc_column_text css=”.vc_custom_1733848392047{margin-bottom: 0px !important;}”]HSMAI Europe’s Commercial Strategy Conference: Where Insights Drive Hospitality Forward! – the evolution of HSMAI ROC – reflects the development of marketing\, revenue optimization\, sales\, and other commercial functions into new and evolving commercial strategy organisations inside many hotel companies. \nThe conference — and pre- and post-conference certifications\, leadership day\, training and roundtables — will equip commercial professionals and leaders with the skills\, knowledge\, and strategic vision necessary to navigate the ever-evolving landscape of hotel commercial strategy while driving profit throughout the customer journey. \nThe HSMAI Europe Commercial Strategy Conference and the HSMAI Awards Europe will be held at The Savoy Hotel in London.[/vc_column_text][vc_btn title=”READ MORE HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Fhsmai.eu%2Fcommercial-strategy-week-2025%2Fprogram%2F|target:_blank”][vc_column_text css=”.vc_custom_1732272245190{margin-bottom: 0px !important;}”]Contact Us: \nFor group rates\, sponsorship and further inquiries\, please email us at postbox@hsmai.eu.  \nDon’t miss this unique opportunity to connect\, learn\, and lead in the evolving landscape of commercial strategy. Be part of an inspiring experience in London this January![/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/commercial-strategy-week-2025-london/
LOCATION:The Savoy Hotel\, 2 Savoy Ct\, Strand\, London\, WC2R 0EZ\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/06/untitled-design-7.png
GEO:51.5102932;-0.1205788
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Savoy Hotel 2 Savoy Ct Strand London WC2R 0EZ United Kingdom;X-APPLE-RADIUS=500;X-TITLE=2 Savoy Ct\, Strand:geo:-0.1205788,51.5102932
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250117T090000
DTEND;TZID=Europe/London:20250117T120000
DTSTAMP:20260405T231629
CREATED:20241125T111454Z
LAST-MODIFIED:20250205T112355Z
UID:10000438-1737104400-1737115200@hsmai.eu
SUMMARY:Senior Revenue & Commercial Executive Roundtable
DESCRIPTION:[vc_row][vc_column][mk_fancy_title color=”#669933″ size=”25″ margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nThe Future of MICE Data\n[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”18″ font_style=”italic” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nBy-Invitation-Only\n[/mk_fancy_title][vc_column_text css=”.vc_custom_1736502994363{margin-bottom: 0px !important;}”]📅 Friday\, January 17th\, 2025\n📍 The Savoy Hotel\, London\n🕘 9:00 AM – 12:00 PM \nJoin HSMAI Europe for an exclusive roundtable designed for senior Revenue and Commercial executives. \nThe rapidly evolving MICE landscape presents unique challenges for hotels and hotel chains\, including total account management\, total revenue optimization\, and the IT infrastructure supporting these systems. This session offers a collaborative space to discuss these challenges\, uncover new opportunities\, and explore how the industry can work towards establishing common standards for MICE data and systems. \nThis by-invitation-only roundtable will also delve into the topic of Creating a MICE market data culture. \n  \nWhat to Expect\nHSMAI Executive Roundtables are networks of like-minded senior leaders that meet face-to-face and virtually. They are a unique opportunity for executive-level peer groups to have meaningful dialogue in a confidential environment.  \nWe will start with 2 speakers that will set the starting points of the discussion. [/vc_column_text][vc_row_inner][vc_column_inner width=”1/3″][vc_single_image image=”16201″ img_size=”full” alignment=”center” css=””][vc_column_text css=”.vc_custom_1736505303388{margin-bottom: 0px !important;}”]\nModerator \nShumi Khan\nGlobal SVP Business Performance & Revenue Management at Accor Hotels and Chair of the HSMAI Europe Revenue Optimization Advisory Board \n[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][vc_single_image image=”16246″ img_size=”full” alignment=”center” css=””][vc_column_text css=”.vc_custom_1734713342748{margin-bottom: 0px !important;}”]\nLeo Barrit\nVP Sales\, Hospitality\nat FLYR \n[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][vc_single_image image=”16204″ img_size=”full” alignment=”center” css=””][vc_column_text css=”.vc_custom_1734005868290{margin-bottom: 0px !important;}”]\nKatie Moro\nVice President\, Data Partnerships\nat Amadeus Hospitality \n[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text css=”.vc_custom_1735822524727{margin-bottom: 0px !important;}”]Special offer: We recommend the attendees to join the HSMAI Europe Commercial Strategy Conference on Thursday\, January 16th at the Savoy Hotel in London. As part of the collaboration HSMAI Europe offers hoteliers attending the roundtable\, the Early Bird member rate for the conference (expires on December 18th but please kindly reach out to us at postbox@hsmai.eu and we will provide a special code for your conference registration). \nThis executive roundtable is sponsored by Amadeus and Flyr. \n \n  \n\nWe will abide by HSMAI´s Antitrust Policy\, which we will share with you as a reminder at the beginning of the session. \n📌*Please note that all registrations will be pending approval.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]
URL:https://hsmai.eu/event/senior-revenue-commercial-executive-roundtable/
LOCATION:The Savoy Hotel\, 2 Savoy Ct\, Strand\, London\, WC2R 0EZ\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/11/rc-roundtable-1.png
GEO:51.5102932;-0.1205788
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Savoy Hotel 2 Savoy Ct Strand London WC2R 0EZ United Kingdom;X-APPLE-RADIUS=500;X-TITLE=2 Savoy Ct\, Strand:geo:-0.1205788,51.5102932
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250117T090000
DTEND;TZID=Europe/London:20250117T120000
DTSTAMP:20260405T231629
CREATED:20241125T112106Z
LAST-MODIFIED:20250205T112438Z
UID:10000439-1737104400-1737115200@hsmai.eu
SUMMARY:Senior Distribution Executive Roundtable (By-Invitation-Only)
DESCRIPTION:[vc_row][vc_column][mk_fancy_title color=”#669933″ size=”25″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]\nThe impact of the Digital Markets Act (DMA) in the Hospitality industry\n[/mk_fancy_title][vc_column_text css=”.vc_custom_1734704985211{margin-bottom: 0px !important;}”]📅 Friday\, January 17th\, 2025\n📍 The Savoy Hotel\, London\n🕘 9:00 AM – 12:00 PM \nJoin HSMAI Europe for an exclusive roundtable designed for senior distribution executives. \nAs HSMAI Europe expands and our members would like to increasingly prioritise Distribution\, we are dedicated to specifically enhancing our focus on Parity and Regulation. This roundtable is done in conjunction and coordinated by the International Hospitality Pricing Innovation series (IHPI). We will start with 4 speakers that will set the critical starting points of the discussion: European Commission\, Distribution Pricing Parity data\, Distribution Market Share data\, and Hotel Group point-of-view.[/vc_column_text][mk_padding_divider][/vc_column][/vc_row][vc_row][vc_column width=”1/5″][vc_column_text css=”.vc_custom_1735821527637{margin-bottom: 0px !important;}”]\n \nMODERATOR \nJuli Jones\nSenior Vice President at HSMAI \n[/vc_column_text][/vc_column][vc_column width=”1/5″][vc_column_text css=”.vc_custom_1734704833194{margin-bottom: 0px !important;}”]\n \nAndrea Mantovani\nEconomic theory Researcher at European Digital Markets Act (DMA) \n[/vc_column_text][/vc_column][vc_column width=”1/5″][vc_column_text css=”.vc_custom_1734704880708{margin-bottom: 0px !important;}”]\n \nJavier Delgado\nCEO EMEA at Mirai \n[/vc_column_text][/vc_column][vc_column width=”1/5″][vc_column_text css=”.vc_custom_1734704928094{margin-bottom: 0px !important;}”]\n \nPau Ferret\nCo-Founder & CRO at 123COMPARE.ME \n[/vc_column_text][/vc_column][vc_column width=”1/5″][vc_column_text css=”.vc_custom_1734704974521{margin-bottom: 0px !important;}”]\n \nOrazio Lambiase\nSenior Director\, Distribution\, EMEA at Marriott International \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][vc_column_text css=”.vc_custom_1735822549749{margin-bottom: 0px !important;}”]Special offer: We recommend the attendees to join the HSMAI Europe Commercial Strategy Conference on Thursday\, January 16th at the Savoy Hotel in London. As part of the collaboration HSMAI Europe offers hoteliers attending the roundtable\, the Early Bird member rate for the conference (expires on December 18th but please kindly reach out to us at postbox@hsmai.eu and we will provide a special code for your conference registration). \nWhat to Expect from the roundtable on Friday\nHSMAI Executive Roundtables are networks of like-minded senior leaders that meet face-to-face and virtually. They are a unique opportunity for executive-level peer groups to have meaningful dialogue in a confidential environment.  \nWe will abide by HSMAI´s Antitrust Policy\, which we will share with you as a reminder at the beginning of the session. \n📌*Please note that all registrations will be pending approval.[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/senior-distribution-executive-roundtable-by-invitation-only/
LOCATION:The Savoy Hotel\, 2 Savoy Ct\, Strand\, London\, WC2R 0EZ\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/11/distribution-roundtable-visual-1.png
GEO:51.5102932;-0.1205788
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Savoy Hotel 2 Savoy Ct Strand London WC2R 0EZ United Kingdom;X-APPLE-RADIUS=500;X-TITLE=2 Savoy Ct\, Strand:geo:-0.1205788,51.5102932
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20250213T150000
DTEND;TZID=Europe/Amsterdam:20250213T170000
DTSTAMP:20260405T231629
CREATED:20250121T145713Z
LAST-MODIFIED:20250211T034013Z
UID:10000447-1739458800-1739466000@hsmai.eu
SUMMARY:Power-Up | Oslo | February 2025
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”16426″ img_size=”full” alignment=”center” css=””][vc_column_text css=”.vc_custom_1738668852485{margin-bottom: 0px !important;}”]\nHSMAI Europe Power-Up: SoMe and influencers – The New Era of Reaching Customers\n \n📅 Date: Thursday\, 13th February\n⏰ Time: 15:00 – 17:00 (followed by networking & drinks)\n📍 Location: Louise Restaurant & Bar\, Aker Brygge\, Oslo\n \nJoin HSMAI Europe Power-Up to explore how social media and influencers are transforming the way we reach customers through visual communication and personalized experiences. Gain valuable insights into the latest trends and opportunities\, and connect with peers in this exciting era of marketing![/vc_column_text][vc_column_text css=”.vc_custom_1739245212781{margin-bottom: 0px !important;}”]To help us address this topic\, HSMAI Europe has invited Margrethe Wam Solvang\, Managing Director at Dentsu Creative and Kathrine Hovden\, Senior Project Manager at Dentsu Creative to join us.  \nMargrethe Wam Solvang is currently the Managing Director of Dentsu Creative Norway\, with a strong background in digital strategy and media. She spent nearly a decade at Google\, holding key roles in industry management and agency relations\, shaping digital transformation and media partnerships. With extensive leadership experience across creative and commercial industries\, she is a sought-after speaker on innovation and strategy. \n  \n \nKathrine Hovden is an experienced project manager and media strategist with a diverse background in advertising\, media\, and talent management. She has held key roles at Atyp\, Nord DDB\, and Egmont Publishing\, where she developed award-winning commercial concepts. Kathrine also founded and led KBH Management\, overseeing high-profile talents and large-scale productions. With her expertise in branding\, sponsorships\, and creative strategy\, she is a valuable voice in the industry. \nWe are also thrilled to welcome Simon Barman-Jenssen\, General Manager at Clarion Hotel Oslo\, who will share the incredible success story behind Shutter Bar. Through a smart and strategic use of social media—particularly TikTok and Instagram—they have transformed from having almost no guests to a buzzing hotspot. Simon will give us an exclusive insight into how they leveraged digital platforms to create engagement and drive foot traffic\, and most importantly\, what others can learn from their impressive journey. This is an inspiring talk you won’t want to miss! \nThis is a great opportunity to learn\, discuss\, and build valuable networks with industry colleagues. After the program\, we invite you to join us for an informal networking session with a drink in hand – the perfect occasion to make new connections![/vc_column_text][vc_btn title=”REGISTER NOW!” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FXk1589″][/vc_column][/vc_row]
URL:https://hsmai.eu/event/power-up-oslo-february-2025/
LOCATION:Louise Restaurant & Bar\, Stranden 3\, Oslo\, 0250\, Norway
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2025/01/power-up-oslo-13th-february.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Oslo:20250217T140000
DTEND;TZID=Europe/Oslo:20250217T163000
DTSTAMP:20260405T231629
CREATED:20241210T171344Z
LAST-MODIFIED:20250204T122005Z
UID:10000446-1739800800-1739809800@hsmai.eu
SUMMARY:ECC – Excelling at Customer Centricity – an HSMAI Certification Program | Session 1
DESCRIPTION:[vc_row][vc_column][mk_fancy_title color=”#000000″ size=”30″ margin_bottom=”0″ font_family=”none”]ECC – Excelling at Customer Centricity – an HSMAI Certification Program\n[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”22″ font_style=”italic” margin_bottom=”15″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]🔑 Unlock the power of customer-centric leadership![/mk_fancy_title][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text css=”.vc_custom_1733746719349{margin-bottom: 0px !important;}”]With HSMAI Region Europe’s Excelling at Customer Centricity programme\, your team identifies and implement processes to close gaps that stop them from excelling\, consistently\, when in direct contact with your guests. Actions are proposed with clear ECC measurements to add value through your internal culture and communication planning\, the inclusion of key stakeholders\, employee engagement and service recovery methods.[/vc_column_text][vc_column_text css=”.vc_custom_1733827716548{margin-bottom: 0px !important;}”]\nWhy?\n\nTo improve measurements and reviews\, strengthen repurchase\, enhance reputation and increase return on investment.\n[/vc_column_text][/vc_column][vc_column width=”1/2″][mk_padding_divider size=”20″][vc_cta h2=”” style=”3d” color=”violet” css=”.vc_custom_1738671603202{background-color: #f2f2f2 !important;}”]📅 Dates: \n\nMonday\, February 17\, 2025\nFriday\, February 21\, 2025\nMonday\, February 24\, 2025\n\n🕒 Time: 2:00 PM – 4:30 PM CET\nEach session is 2.5 hours. \nFormat: Virtual[/vc_cta][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][mk_fancy_title size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Who Should Attend?[/mk_fancy_title][vc_column_text css=”.vc_custom_1733828198103{margin-bottom: 0px !important;}”]This program is designed for property leaders and professionals eager to coach their teams toward delivering exceptional service. The ECC certification is designed for those ready to champion customer-centric strategies and drive meaningful change across teams within their hotel or organization. We recommend participating with at least two leaders from your hotel or organization to maximise the program’s benefits and achieve the best outcomes.[/vc_column_text][vc_column_text css=”.vc_custom_1737385149224{margin-bottom: 0px !important;}”]ECC is the perfect program to empower your team to deliver exceptional guest experiences. Don’t miss this chance to help your teams thrive. This program is developed by Mia Touzin and owned by HSMAI Region Europe.[/vc_column_text][mk_padding_divider size=”20″][mk_divider style=”single_dotted” border_color=”#669933″][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][mk_fancy_title color=”#000000″ size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Meet The Coach[/mk_fancy_title][vc_column_text css=”.vc_custom_1737384192999{margin-bottom: 0px !important;}”]The sessions will be led by Gil Mulders\, Founder of The Talent Network. He works with a range of clients with their development and delivery of learning interventions that focus on customer centric leadership\, brand development and customer experience. Before joining InterContinental Hotels Group (IHG) at the corporate level\, Gil gained extensive experience on a property level\, holding key roles in renowned hotel brands such as Hilton and Crowne Plaza.  \nGil also served as Chair of the HSMAI Europe People & Culture Advisory Board\, and later as a member of the advisory board\, contributing his expertise to advancing leadership and culture within the hospitality industry.[/vc_column_text][mk_padding_divider][mk_fancy_title size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Pricing[/mk_fancy_title][vc_column_text css=”.vc_custom_1733844299669{margin-bottom: 0px !important;}”]HSMAI Europe Members: 95 Euro (ex. VAT)\, per person\nNon-Members: 195 Euro (ex. VAT)\, per person[/vc_column_text][mk_padding_divider][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FkMkRRk|target:_blank”][/vc_column][vc_column width=”1/2″][vc_row_inner css=”.vc_custom_1733828210668{background-color: #f2f2f2 !important;border-color: #f2f2f2 !important;}”][vc_column_inner][mk_padding_divider size=”10″][mk_fancy_title color=”#000000″ size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Sessions Overview[/mk_fancy_title][mk_padding_divider size=”20″][vc_column_text css=”.vc_custom_1733828463067{margin-bottom: 0px !important;}”]1️⃣ Session One (2.5 hours): Introduction to the ECC Programme & Stakeholder Management \n\nWhat’s the programme – role of the Executive Coach and expectations.\nWhy Customer Centricity\nHow to prioritize & manage stakeholders interest\n\n2️⃣ Session Two (2.5 hours): Designing Instagrammable Experience\, Measurement & Culture\n \n\nHow to prepare to excel at designing key experience\nHow we measure progress\nHow we prepare to excel at creating a supportive culture\n\n3️⃣ Session Three (2.5 hours): Communication & Service Recovery  \n\nHow do we excel at communication\nHow do we excel at service recovery\nNext Steps\n\n📌 Note: Tools and best practices will be shared after each session and there will be an opportunity to implement some of the quick wins in between the sessions.[/vc_column_text][mk_padding_divider size=”20″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][mk_divider style=”single_dotted” border_color=”#669933″][/vc_column][/vc_row]
URL:https://hsmai.eu/event/ecc-excelling-at-customer-centricity-an-hsmai-certification-program-session-1/
LOCATION:Virtual
ATTACH;FMTTYPE=image/jpeg:https://hsmai.eu/wp-content/uploads/sites/15/2024/12/ecc.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Oslo:20250221T140000
DTEND;TZID=Europe/Oslo:20250221T163000
DTSTAMP:20260405T231629
CREATED:20241210T170930Z
LAST-MODIFIED:20250204T122102Z
UID:10000445-1740146400-1740155400@hsmai.eu
SUMMARY:ECC – Excelling at Customer Centricity – an HSMAI Certification Program | Session 2
DESCRIPTION:[vc_row][vc_column][mk_fancy_title color=”#000000″ size=”30″ margin_bottom=”0″ font_family=”none”]ECC – Excelling at Customer Centricity – an HSMAI Certification Program\n[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”22″ font_style=”italic” margin_bottom=”15″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]🔑 Unlock the power of customer-centric leadership![/mk_fancy_title][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text css=”.vc_custom_1733746719349{margin-bottom: 0px !important;}”]With HSMAI Region Europe’s Excelling at Customer Centricity programme\, your team identifies and implement processes to close gaps that stop them from excelling\, consistently\, when in direct contact with your guests. Actions are proposed with clear ECC measurements to add value through your internal culture and communication planning\, the inclusion of key stakeholders\, employee engagement and service recovery methods.[/vc_column_text][vc_column_text css=”.vc_custom_1733827716548{margin-bottom: 0px !important;}”]\nWhy?\n\nTo improve measurements and reviews\, strengthen repurchase\, enhance reputation and increase return on investment.\n[/vc_column_text][/vc_column][vc_column width=”1/2″][mk_padding_divider size=”20″][vc_cta h2=”” style=”3d” color=”violet” css=”.vc_custom_1738671659537{background-color: #f2f2f2 !important;}”]📅 Dates: \n\nMonday\, February 17\, 2025\nFriday\, February 21\, 2025\nMonday\, February 24\, 2025\n\n🕒 Time: 2:00 PM – 4:30 PM CET\nEach session is 2.5 hours. \nFormat: Virtual[/vc_cta][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][mk_fancy_title size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Who Should Attend?[/mk_fancy_title][vc_column_text css=”.vc_custom_1733828198103{margin-bottom: 0px !important;}”]This program is designed for property leaders and professionals eager to coach their teams toward delivering exceptional service. The ECC certification is designed for those ready to champion customer-centric strategies and drive meaningful change across teams within their hotel or organization. We recommend participating with at least two leaders from your hotel or organization to maximise the program’s benefits and achieve the best outcomes.[/vc_column_text][vc_column_text css=”.vc_custom_1737385217781{margin-bottom: 0px !important;}”]ECC is the perfect program to empower your team to deliver exceptional guest experiences. Don’t miss this chance to help your teams thrive. This program is developed by Mia Touzin and owned by HSMAI Region Europe.[/vc_column_text][mk_padding_divider size=”20″][mk_divider style=”single_dotted” border_color=”#669933″][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][mk_fancy_title color=”#000000″ size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Meet The Coach[/mk_fancy_title][vc_column_text css=”.vc_custom_1737384192999{margin-bottom: 0px !important;}”]The sessions will be led by Gil Mulders\, Founder of The Talent Network. He works with a range of clients with their development and delivery of learning interventions that focus on customer centric leadership\, brand development and customer experience. Before joining InterContinental Hotels Group (IHG) at the corporate level\, Gil gained extensive experience on a property level\, holding key roles in renowned hotel brands such as Hilton and Crowne Plaza.  \nGil also served as Chair of the HSMAI Europe People & Culture Advisory Board\, and later as a member of the advisory board\, contributing his expertise to advancing leadership and culture within the hospitality industry.[/vc_column_text][mk_padding_divider][mk_fancy_title size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Pricing[/mk_fancy_title][vc_column_text css=”.vc_custom_1733844299669{margin-bottom: 0px !important;}”]HSMAI Europe Members: 95 Euro (ex. VAT)\, per person\nNon-Members: 195 Euro (ex. VAT)\, per person[/vc_column_text][mk_padding_divider][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FkMkRRk|target:_blank”][/vc_column][vc_column width=”1/2″][vc_row_inner css=”.vc_custom_1733828210668{background-color: #f2f2f2 !important;border-color: #f2f2f2 !important;}”][vc_column_inner][mk_padding_divider size=”10″][mk_fancy_title color=”#000000″ size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Sessions Overview[/mk_fancy_title][mk_padding_divider size=”20″][vc_column_text css=”.vc_custom_1733828463067{margin-bottom: 0px !important;}”]1️⃣ Session One (2.5 hours): Introduction to the ECC Programme & Stakeholder Management \n\nWhat’s the programme – role of the Executive Coach and expectations.\nWhy Customer Centricity\nHow to prioritize & manage stakeholders interest\n\n2️⃣ Session Two (2.5 hours): Designing Instagrammable Experience\, Measurement & Culture\n \n\nHow to prepare to excel at designing key experience\nHow we measure progress\nHow we prepare to excel at creating a supportive culture\n\n3️⃣ Session Three (2.5 hours): Communication & Service Recovery  \n\nHow do we excel at communication\nHow do we excel at service recovery\nNext Steps\n\n📌 Note: Tools and best practices will be shared after each session and there will be an opportunity to implement some of the quick wins in between the sessions.[/vc_column_text][mk_padding_divider size=”20″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][mk_divider style=”single_dotted” border_color=”#669933″][/vc_column][/vc_row]
URL:https://hsmai.eu/event/ecc-excelling-at-customer-centricity-an-hsmai-certification-program-session-2/
LOCATION:Virtual
ATTACH;FMTTYPE=image/jpeg:https://hsmai.eu/wp-content/uploads/sites/15/2024/12/ecc.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Oslo:20250224T140000
DTEND;TZID=Europe/Oslo:20250224T163000
DTSTAMP:20260405T231629
CREATED:20241210T170327Z
LAST-MODIFIED:20250204T122204Z
UID:10000444-1740405600-1740414600@hsmai.eu
SUMMARY:ECC – Excelling at Customer Centricity – an HSMAI Certification Program | Session 3
DESCRIPTION:[vc_row][vc_column][mk_fancy_title color=”#000000″ size=”30″ margin_bottom=”0″ font_family=”none”]ECC – Excelling at Customer Centricity – an HSMAI Certification Program\n[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”22″ font_style=”italic” margin_bottom=”15″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]🔑 Unlock the power of customer-centric leadership![/mk_fancy_title][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text css=”.vc_custom_1733746719349{margin-bottom: 0px !important;}”]With HSMAI Region Europe’s Excelling at Customer Centricity programme\, your team identifies and implement processes to close gaps that stop them from excelling\, consistently\, when in direct contact with your guests. Actions are proposed with clear ECC measurements to add value through your internal culture and communication planning\, the inclusion of key stakeholders\, employee engagement and service recovery methods.[/vc_column_text][vc_column_text css=”.vc_custom_1733827716548{margin-bottom: 0px !important;}”]\nWhy?\n\nTo improve measurements and reviews\, strengthen repurchase\, enhance reputation and increase return on investment.\n[/vc_column_text][/vc_column][vc_column width=”1/2″][mk_padding_divider size=”20″][vc_cta h2=”” style=”3d” color=”violet” css=”.vc_custom_1738671722121{background-color: #f2f2f2 !important;}”]📅 Dates: \n\nMonday\, February 17\, 2025\nFriday\, February 21\, 2025\nMonday\, February 24\, 2025\n\n🕒 Time: 2:00 PM – 4:30 PM CET\nEach session is 2.5 hours. \nFormat: Virtual[/vc_cta][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][mk_fancy_title size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Who Should Attend?[/mk_fancy_title][vc_column_text css=”.vc_custom_1733828198103{margin-bottom: 0px !important;}”]This program is designed for property leaders and professionals eager to coach their teams toward delivering exceptional service. The ECC certification is designed for those ready to champion customer-centric strategies and drive meaningful change across teams within their hotel or organization. We recommend participating with at least two leaders from your hotel or organization to maximise the program’s benefits and achieve the best outcomes.[/vc_column_text][vc_column_text css=”.vc_custom_1737385171315{margin-bottom: 0px !important;}”]ECC is the perfect program to empower your team to deliver exceptional guest experiences. Don’t miss this chance to help your teams thrive. This program is developed by Mia Touzin and owned by HSMAI Region Europe.[/vc_column_text][mk_padding_divider size=”20″][mk_divider style=”single_dotted” border_color=”#669933″][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][mk_fancy_title color=”#000000″ size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Meet The Coach[/mk_fancy_title][vc_column_text css=”.vc_custom_1737384192999{margin-bottom: 0px !important;}”]The sessions will be led by Gil Mulders\, Founder of The Talent Network. He works with a range of clients with their development and delivery of learning interventions that focus on customer centric leadership\, brand development and customer experience. Before joining InterContinental Hotels Group (IHG) at the corporate level\, Gil gained extensive experience on a property level\, holding key roles in renowned hotel brands such as Hilton and Crowne Plaza.  \nGil also served as Chair of the HSMAI Europe People & Culture Advisory Board\, and later as a member of the advisory board\, contributing his expertise to advancing leadership and culture within the hospitality industry.[/vc_column_text][mk_padding_divider][mk_fancy_title size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Pricing[/mk_fancy_title][vc_column_text css=”.vc_custom_1733844299669{margin-bottom: 0px !important;}”]HSMAI Europe Members: 95 Euro (ex. VAT)\, per person\nNon-Members: 195 Euro (ex. VAT)\, per person[/vc_column_text][mk_padding_divider][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FkMkRRk|target:_blank”][/vc_column][vc_column width=”1/2″][vc_row_inner css=”.vc_custom_1733828210668{background-color: #f2f2f2 !important;border-color: #f2f2f2 !important;}”][vc_column_inner][mk_padding_divider size=”10″][mk_fancy_title color=”#000000″ size=”24″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Sessions Overview[/mk_fancy_title][mk_padding_divider size=”20″][vc_column_text css=”.vc_custom_1733828463067{margin-bottom: 0px !important;}”]1️⃣ Session One (2.5 hours): Introduction to the ECC Programme & Stakeholder Management \n\nWhat’s the programme – role of the Executive Coach and expectations.\nWhy Customer Centricity\nHow to prioritize & manage stakeholders interest\n\n2️⃣ Session Two (2.5 hours): Designing Instagrammable Experience\, Measurement & Culture\n \n\nHow to prepare to excel at designing key experience\nHow we measure progress\nHow we prepare to excel at creating a supportive culture\n\n3️⃣ Session Three (2.5 hours): Communication & Service Recovery  \n\nHow do we excel at communication\nHow do we excel at service recovery\nNext Steps\n\n📌 Note: Tools and best practices will be shared after each session and there will be an opportunity to implement some of the quick wins in between the sessions.[/vc_column_text][mk_padding_divider size=”20″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][mk_divider style=”single_dotted” border_color=”#669933″][/vc_column][/vc_row]
URL:https://hsmai.eu/event/ecc-excelling-at-customer-centricity-an-hsmai-certification-program-session-3/
LOCATION:Virtual
ATTACH;FMTTYPE=image/jpeg:https://hsmai.eu/wp-content/uploads/sites/15/2024/12/ecc.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20250227T150000
DTEND;TZID=Europe/Amsterdam:20250227T180000
DTSTAMP:20260405T231629
CREATED:20250122T162230Z
LAST-MODIFIED:20250221T133745Z
UID:10000448-1740668400-1740679200@hsmai.eu
SUMMARY:Power Up | Amsterdam | February
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”16446″ img_size=”full” css=””][mk_fancy_title size=”25″ font_family=”none”]Power Up Amsterdam – February Edition: A Fresh Take with an Exclusive MICE Workshop![/mk_fancy_title][vc_column_text css=”.vc_custom_1739367748823{margin-bottom: 0px !important;}”]📅 Date: Thursday\, February 27\, 2025\n🕔 Time: 3:00 pm – 6:00 pm\, followed by networking\, light food and drinks\n📍 Venue: Sofitel Legend the Grand Amsterdam\, Oudezijds Voorburgwal 197\, 1012 EX Amsterdam\, Netherlands[/vc_column_text][vc_column_text css=”.vc_custom_1740145062141{margin-bottom: 0px !important;}”]Exciting News! We’ve made some additions and changes to the agenda to bring you even more value in the Netherlands! \nThe host of the evening will be Chrystal Timmerman\, Director of Revenue Management at Sofitel Legend The Grand Amsterdam and Member of the HSMAI Europe BeNeLux Advisory Board. \nFor this edition of HSMAI Power Up Amsterdam\, we’re shaking things up with a brand-new format\, featuring a powerful workshop on MICE strategy—a condensed version of our highly successful “Designing Leverage of MICE Potential” workshop we hosted in January in London\, that was moderated by Mark Struik and Thijs Peters\, Partners at Conventus Consultants. \nMark will join us in Amsterdam too and will be our moderator for the workshop. \nAs HSMAI Europe expands and our members would like to increasingly prioritise MICE\, we are dedicated to enhancing our focus on this both locally and regionally.  \nKey Objective \n\nWe’ll be examining this from multiple perspectives\, including MICE marketing & sales\, the RFP process\, distribution networks\, yield management\, sustainability\, training\, and data analysis.\n\nWhat’s on the Agenda?\n🎯 MICE Workshop – A special condensed version of our successful “Designing Leverage of MICE Potential” workshop that took place in London last month.  \n💎 Luxury in Hospitality – We’ll kick off the event with an engaging discussion on The Evolution of Luxury: Redefining High-End Hospitality for New Generations. What defines luxury today? How are guest expectations changing? Gain valuable insights on how to stay competitive and create exceptional guest experiences. \n🥂 Networking & Drinks – Wrap up the evening with great conversations\, light food\, and drinks in a relaxed setting. Connect with fellow industry leaders\, exchange ideas\, and build meaningful relationships. \nWho Should Attend from your company?\nThis event is tailored for hoteliers\, commercial strategists\, revenue leaders\, and sales & marketing professionals eager to gain new insights and expand their network. \nSecure your spot today! [/vc_column_text][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FQRQMoZ|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/power-up-amsterdam-february/
LOCATION:Sofitel Legend the Grand Amsterdam\, Oudezijds Voorburgwal 197\, Amsterdam\, 1012 EX\, Netherlands
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2025/01/power-up-amsterdam-27th-february-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Berlin:20250305T180000
DTEND;TZID=Europe/Berlin:20250305T210000
DTSTAMP:20260405T231629
CREATED:20250220T134246Z
LAST-MODIFIED:20250220T151648Z
UID:10000450-1741197600-1741208400@hsmai.eu
SUMMARY:HSMAI Europe & HFTP | Networking Event | Berlin
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”16674″ img_size=”full” alignment=”center” css=””][mk_fancy_title color=”#663399″ size=”30″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google”]\nHSMAI Europe & HFTP Invite Our Members to an Exclusive Industry Networking Evening in Berlin!\n \n[/mk_fancy_title][mk_fancy_title color=”#669933″ size=”20″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google”]\nWednesday 5th March 2025 6:00pm – 9:00pm at the\nHilton Berlin\, Mohrenstraße 30\, 10117 Berlin\, Germany\n \n[/mk_fancy_title][vc_column_text css=”.vc_custom_1740064606992{margin-bottom: 0px !important;}”]After two incredible networking events during ITB Berlin in 2023 and 2024\, Hospitality Sales and Marketing Association International (HSMAI) Region Europe and Hospitality Financial and Technology Professionals (HFTP®) are excited to bring their members together once again! \nJoin us for an exclusive evening of delicious food\, drinks and networking\, designed for professionals in the hospitality industry who want to expand their circles\, share ideas and have a good time. \nWhether you’re looking to reconnect with familiar faces or meet new industry peers\, this is the place to be! Expect an engaging atmosphere where you can exchange insights\, spark new collaborations\, and strengthen valuable relationships. \nHFTP and HSMAI Europe are committed to fostering success across revenue\, sales & distribution\, marketing\, finance and technology —and this event is your chance to be part of the conversation shaping the future of hospitality.[/vc_column_text][vc_column_text css=”.vc_custom_1740051008688{margin-bottom: 0px !important;}”]🔗 Secure your spot today—Sign up below![/vc_column_text][vc_btn title=”Register” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2F4BO47d|target:_blank”][vc_column_text css=”.vc_custom_1740060211735{margin-bottom: 0px !important;}”]We look forward to welcoming you to Hilton Berlin for an inspiring and memorable evening! \nAll the best\, [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/3″][vc_single_image image=”16660″ img_size=”200×200″ alignment=”center” css=””][vc_column_text css=”.vc_custom_1740051139562{margin-bottom: 0px !important;}”]\nIngunn Hofseth  \nPresident & CEO\nHSMAI Europe \n[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”16659″ img_size=”200×200″ alignment=”center” css=””][vc_column_text css=”.vc_custom_1740051208637{margin-bottom: 0px !important;}”]\nCarson Booth  \nChief Operating Officer EMEA\nHFTP \n[/vc_column_text][/vc_column][vc_column width=”1/3″][/vc_column][/vc_row][vc_row][vc_column][mk_divider style=”thick_solid”][mk_fancy_title color=”#000000″ size=”18″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]About HSMAI Europe[/mk_fancy_title][vc_column_text css=”.vc_custom_1740050987332{margin-bottom: 0px !important;}”]HSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer\, pioneer and the go-to industry resource for professional development\, commercial strategies and sustainability in the hospitality\, travel and tourism industry. For more information about HSMAI Region Europe\, visit www.hsmai.eu [/vc_column_text][mk_fancy_title color=”#000000″ size=”18″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]About HFTP[/mk_fancy_title][vc_column_text css=”.vc_custom_1740050771866{margin-bottom: 0px !important;}”]Hospitality Financial and Technology Professionals (HFTP®)\, established in 1952\, is a hospitality nonprofit association headquartered in Austin\, Texas USA with offices in the EU and Middle East. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry’s pressing issues\, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks\, educational resources\, career development programs\, research\, leadership opportunities and conferences and events. HFTP produces international events throughout the year\, including the world’s largest hospitality technology tradeshow and conference brand: HITEC.  In addition\, it oversees the hospitality-specific Pineapplesearch.com® and the Uniform System of Accounts for the Lodging Industry (USALI). For more information about HFTP\, visit www.hftp.org. For the latest news\, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org.[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/hsmai-europe-hftp-networking-event-berlin/
LOCATION:Hilton Berlin\, Mohrenstraße 30\, Berlin\, Berlin\, 10117\, Germany
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2025/02/hsmai-europe-hftp-networking-event-berlin-main-1.png
GEO:52.51217;13.392685
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Hilton Berlin Mohrenstraße 30 Berlin Berlin 10117 Germany;X-APPLE-RADIUS=500;X-TITLE=Mohrenstraße 30:geo:13.392685,52.51217
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20250311T170000
DTEND;TZID=Europe/Amsterdam:20250311T183000
DTSTAMP:20260405T231629
CREATED:20250516T073538Z
LAST-MODIFIED:20250516T073538Z
UID:10000565-1741712400-1741717800@hsmai.eu
SUMMARY:Commercial Career Start Program – Sales Track
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”17102″ img_size=”full” css=””][vc_column_text css=”.vc_custom_1747378177113{margin-bottom: 0px !important;}”]HSMAI Europe Commercial Career Start program supports hospitality final-year students and recent graduates in transitioning from studying to their first roles in sales\, revenue\, or marketing in the industry. \nThis program complements academic learning by providing practical insights into entering and succeeding in the industry with the knowledge gained at school or university. \nThe program will last four months\, from March 2025 to June 2025\, and will include group weekly online sessions of 1.5 hours each for one track. The program offers three tracks: Sales\, Revenue\, and Marketing\, and participants are free to choose which track(s) to follow. \nClick here for more information[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/commercial-career-start-program-sales-track/2025-03-11/
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2025/05/banner-1.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20250312T170000
DTEND;TZID=Europe/Amsterdam:20250312T183000
DTSTAMP:20260405T231629
CREATED:20250516T065132Z
LAST-MODIFIED:20250516T065132Z
UID:10000544-1741798800-1741804200@hsmai.eu
SUMMARY:Commercial Career Start Program – Revenue Track
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”17102″ img_size=”full” css=””][vc_column_text css=”.vc_custom_1747378177113{margin-bottom: 0px !important;}”]HSMAI Europe Commercial Career Start program supports hospitality final-year students and recent graduates in transitioning from studying to their first roles in sales\, revenue\, or marketing in the industry. \nThis program complements academic learning by providing practical insights into entering and succeeding in the industry with the knowledge gained at school or university. \nThe program will last four months\, from March 2025 to June 2025\, and will include group weekly online sessions of 1.5 hours each for one track. The program offers three tracks: Sales\, Revenue\, and Marketing\, and participants are free to choose which track(s) to follow. \nClick here for more information[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/commercial-career-start-program-revenue-track/2025-03-12/
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2025/05/banner-1.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20250313T170000
DTEND;TZID=Europe/Amsterdam:20250313T183000
DTSTAMP:20260405T231629
CREATED:20250516T065603Z
LAST-MODIFIED:20250516T065603Z
UID:10000555-1741885200-1741890600@hsmai.eu
SUMMARY:Commercial Career Start Program – Marketing Track
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”17102″ img_size=”full” css=””][vc_column_text css=”.vc_custom_1747378177113{margin-bottom: 0px !important;}”]HSMAI Europe Commercial Career Start program supports hospitality final-year students and recent graduates in transitioning from studying to their first roles in sales\, revenue\, or marketing in the industry. \nThis program complements academic learning by providing practical insights into entering and succeeding in the industry with the knowledge gained at school or university. \nThe program will last four months\, from March 2025 to June 2025\, and will include group weekly online sessions of 1.5 hours each for one track. The program offers three tracks: Sales\, Revenue\, and Marketing\, and participants are free to choose which track(s) to follow. \nClick here for more information[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/commercial-career-start-program-marketing-track/2025-03-13/
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2025/05/banner-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20250318T170000
DTEND;TZID=Europe/Amsterdam:20250318T183000
DTSTAMP:20260405T231629
CREATED:20250516T073538Z
LAST-MODIFIED:20250516T073538Z
UID:10000566-1742317200-1742322600@hsmai.eu
SUMMARY:Commercial Career Start Program – Sales Track
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”17102″ img_size=”full” css=””][vc_column_text css=”.vc_custom_1747378177113{margin-bottom: 0px !important;}”]HSMAI Europe Commercial Career Start program supports hospitality final-year students and recent graduates in transitioning from studying to their first roles in sales\, revenue\, or marketing in the industry. \nThis program complements academic learning by providing practical insights into entering and succeeding in the industry with the knowledge gained at school or university. \nThe program will last four months\, from March 2025 to June 2025\, and will include group weekly online sessions of 1.5 hours each for one track. The program offers three tracks: Sales\, Revenue\, and Marketing\, and participants are free to choose which track(s) to follow. \nClick here for more information[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/commercial-career-start-program-sales-track/2025-03-18/
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2025/05/banner-1.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20250319T170000
DTEND;TZID=Europe/Amsterdam:20250319T183000
DTSTAMP:20260405T231629
CREATED:20250516T065132Z
LAST-MODIFIED:20250516T065132Z
UID:10000545-1742403600-1742409000@hsmai.eu
SUMMARY:Commercial Career Start Program – Revenue Track
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”17102″ img_size=”full” css=””][vc_column_text css=”.vc_custom_1747378177113{margin-bottom: 0px !important;}”]HSMAI Europe Commercial Career Start program supports hospitality final-year students and recent graduates in transitioning from studying to their first roles in sales\, revenue\, or marketing in the industry. \nThis program complements academic learning by providing practical insights into entering and succeeding in the industry with the knowledge gained at school or university. \nThe program will last four months\, from March 2025 to June 2025\, and will include group weekly online sessions of 1.5 hours each for one track. The program offers three tracks: Sales\, Revenue\, and Marketing\, and participants are free to choose which track(s) to follow. \nClick here for more information[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/commercial-career-start-program-revenue-track/2025-03-19/
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2025/05/banner-1.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20250320T170000
DTEND;TZID=Europe/Amsterdam:20250320T183000
DTSTAMP:20260405T231629
CREATED:20250516T065603Z
LAST-MODIFIED:20250516T065603Z
UID:10000556-1742490000-1742495400@hsmai.eu
SUMMARY:Commercial Career Start Program – Marketing Track
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”17102″ img_size=”full” css=””][vc_column_text css=”.vc_custom_1747378177113{margin-bottom: 0px !important;}”]HSMAI Europe Commercial Career Start program supports hospitality final-year students and recent graduates in transitioning from studying to their first roles in sales\, revenue\, or marketing in the industry. \nThis program complements academic learning by providing practical insights into entering and succeeding in the industry with the knowledge gained at school or university. \nThe program will last four months\, from March 2025 to June 2025\, and will include group weekly online sessions of 1.5 hours each for one track. The program offers three tracks: Sales\, Revenue\, and Marketing\, and participants are free to choose which track(s) to follow. \nClick here for more information[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/commercial-career-start-program-marketing-track/2025-03-20/
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2025/05/banner-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Oslo:20250325T090000
DTEND;TZID=Europe/Oslo:20250325T120000
DTSTAMP:20260405T231629
CREATED:20250212T143852Z
LAST-MODIFIED:20250214T141623Z
UID:10000449-1742893200-1742904000@hsmai.eu
SUMMARY:Designing Leverage of MICE Potential in the Business Mix (By-Invitation-Only Workshop)
DESCRIPTION:[vc_row][vc_column][mk_fancy_title size=”25″ font_family=”none”]Designing Leverage of MICE Potential in the Business Mix Workshop\nBy-Invitation-Only [/mk_fancy_title][vc_column_text css=”.vc_custom_1739371405863{margin-bottom: 0px !important;}”]📅 Date: Tuesday\, March 25\, 2025\n🕔 Time: 9:00 pm – 12:00 pm\n📍 Venue: Grand Hotel\, Oslo[/vc_column_text][vc_column_text css=”.vc_custom_1739542582838{margin-bottom: 0px !important;}”]We’re shaking things up and bringing a powerful workshop on MICE strategy to Oslo—a condensed version of our highly successful “Designing Leverage of MICE Potential” workshop we hosted in January in London\, that was moderated by Mark Struik and Thijs Peters\, Partners at Conventus Consultants. \nMark and Thijs will join us in Oslo too and will be our moderators. \nAs HSMAI Europe expands and our members would like to increasingly prioritise MICE\, we are dedicated to enhancing our focus on this both locally and regionally. MICE Data will also be given a lot of focus during this day. \nKey Objective \n\nWe’ll be examining this from multiple perspectives\, including MICE marketing & sales\, the RFP process\, distribution networks\, yield management\, sustainability\, training\, and data analysis.\n\nWhat’s on the Agenda?\n🎯 MICE Workshop – A special condensed version of our successful “Designing Leverage of MICE Potential” workshop that took place in London last month. \nWho Should Attend from your company?\nThis event is tailored for hoteliers\, commercial strategists\, revenue leaders\, and sales & marketing professionals eager to gain new insights and expand their network. \nPlease note this is a by-invitation-only workshop and all registrations will be pending approval! [/vc_column_text][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FaQl1DV|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/designing-leverage-of-mice-potential-in-the-business-mix-by-invitation-only-workshop-2/
LOCATION:Grand Hotel Oslo\, Karl Johans gate 31\, 0159\, Oslo\, Norway
ATTACH;FMTTYPE=application/pdf:https://hsmai.eu/wp-content/uploads/sites/15/2025/02/power-up-2025.pdf
GEO:59.9141652;10.7398777
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Grand Hotel Oslo Karl Johans gate 31 0159 Oslo Norway;X-APPLE-RADIUS=500;X-TITLE=Karl Johans gate 31\, 0159:geo:10.7398777,59.9141652
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20250325T110000
DTEND;TZID=Europe/Amsterdam:20250325T170000
DTSTAMP:20260405T231629
CREATED:20241104T083723Z
LAST-MODIFIED:20241104T085144Z
UID:10000431-1742900400-1742922000@hsmai.eu
SUMMARY:Møte- og Eventbørsen 2025
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1729510613809{margin-bottom: 0px !important;}”]\nHSMAI’S MØTE- OG EVENTBØRSEN\nTIRSDAG 25. MARS 2025\nGRAND HOTEL I OSLO\n[/vc_column_text][vc_column_text css=”.vc_custom_1729510648212{margin-bottom: 0px !important;}”]Meld deg på som utstiller på Møte- og Eventbørsen – årets møteplass for hotell- event og reiselivsbransjen. HSMAI inviterer deg til et arrangement hvor ledende aktører fra bransjen samles for en dag fylt med nettverksbygging\, faglig inspirasjon og spennende muligheter.[/vc_column_text][vc_column_text css=”.vc_custom_1729500222940{margin-bottom: 0px !important;}”]\nNYTT AV ÅRET!\n[/vc_column_text][vc_column_text css=”.vc_custom_1729510680634{margin-bottom: 0px !important;}”]I år legger vi ekstra vekt på å invitere statlige og offentlige virksomheter som besøkende\, noe som åpner dørene for enda bredere nettverk mellom utstillere og innkjøpere. \nVi vil også sette sammen en komité bestående av innkjøpere og utstillere slik at vi sikrer oss at vi møter behovene. Som utstiller kan du delta i gruppen og påvirke hvordan arrangementet blir utformet. Første møte er torsdag 28. november kl 14 på Grand Hotel. Du kan evt være med digitalt om du ikke er bosatt i Oslo-området.[/vc_column_text][vc_column_text css=”.vc_custom_1729500398003{margin-bottom: 0px !important;}”]\nHVORFOR DELTA?\n\n[/vc_column_text][vc_column_text css=”.vc_custom_1729510698398{margin-bottom: 0px !important;}”]Du har mulighet til å få direkte kontakt med beslutningstakere fra både privat og offentlig sektor – på en svært effektiv måte – alt på samme sted og på en dag! På kvelden arrangeres HSMAI Awards Norway 2024\, hvor bransjens beste prestasjoner blir feiret stort med middag\, prisutdeling og underholdning.[/vc_column_text][vc_column_text css=”.vc_custom_1689779480111{margin-bottom: 0px !important;}”]\nUTSTILLERPLASS\nPAKKEN FOR 1 BEDRIFT/MAKS 2 PERSONER INKLUDERER:\n[/vc_column_text][vc_column_text css=”.vc_custom_1729510723640{margin-bottom: 0px !important;}”]\n\nBord med fire stoler til 2 personer for utstiller og 2 personer for kunder\nTilgang til møtebooking/forhåndsbookede møter\nPausemat\nLunsj\nFaglig program\nI denne prisen er det inkludert deltagelse for 2 personer på kveldens prisfest med 3-retters middag og vinpakke. Her vil også kundene inviteres med gratis\, og HSMAI dekker kostnadene.\n\nPris medlem: kr 19.900\,- eks. mva\nPris Ikke-medlem: kr 24.900\,- eks. mva \nRegistrer deg snarest og innen torsdag 28. november for å få Early Bird-pris. Etter denne datoen øker prisen med kr 2500\,- eks. mva per utstiller. Påmeldingen er bindende\, og det anbefales å melde seg på tidlig for å sikre plass.[/vc_column_text][vc_column_text css=”.vc_custom_1689779491158{margin-bottom: 0px !important;}”]\nKONTAKT OSS\n[/vc_column_text][vc_column_text css=”.vc_custom_1701702243540{margin-bottom: 0px !important;}”]\nFor spørsmål og påmelding\, ta kontakt med oss på e-post: postbox@hsmai.eu \n[/vc_column_text][vc_column_text css=”.vc_custom_1689779526207{margin-bottom: 0px !important;}”]\nOM HSMAI I NORGE\n[/vc_column_text][vc_column_text css=”.vc_custom_1729510737720{margin-bottom: 0px !important;}”]HSMAI i Norge – Hospitality Sales and Marketing Association International\, er en organisasjon som fokuserer på salg\, markedsføring og ledelse innenfor reiselivs- og hotellbransjen. Vi arbeider-pan European ut fra vår hovedbase i London som en del av en global organisasjon som har eksistert i USA siden 1927. I Norge har vi alle de ledende hotellkjedene og mange av de andre større aktørene reiseliv som medlemmer\, og er en av de mest aktive organisasjonene innen bransjen  i Norge. \nVårt formål er å være toneangivende og nytenkende\, og bransjens foretrukne referansepunkt for profesjonell utvikling\, kommersielle strategier og bærekraftig utvikling i hotell og reiselivsbransjen.[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/mote-og-eventborsen-2025/
LOCATION:Grand Hotel Oslo\, Karl Johans gate 31\, 0159\, Oslo\, Norway
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
GEO:59.9141652;10.7398777
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Grand Hotel Oslo Karl Johans gate 31 0159 Oslo Norway;X-APPLE-RADIUS=500;X-TITLE=Karl Johans gate 31\, 0159:geo:10.7398777,59.9141652
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20250325T170000
DTEND;TZID=Europe/Amsterdam:20250325T183000
DTSTAMP:20260405T231629
CREATED:20250516T073538Z
LAST-MODIFIED:20250516T073538Z
UID:10000567-1742922000-1742927400@hsmai.eu
SUMMARY:Commercial Career Start Program – Sales Track
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”17102″ img_size=”full” css=””][vc_column_text css=”.vc_custom_1747378177113{margin-bottom: 0px !important;}”]HSMAI Europe Commercial Career Start program supports hospitality final-year students and recent graduates in transitioning from studying to their first roles in sales\, revenue\, or marketing in the industry. \nThis program complements academic learning by providing practical insights into entering and succeeding in the industry with the knowledge gained at school or university. \nThe program will last four months\, from March 2025 to June 2025\, and will include group weekly online sessions of 1.5 hours each for one track. The program offers three tracks: Sales\, Revenue\, and Marketing\, and participants are free to choose which track(s) to follow. \nClick here for more information[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/commercial-career-start-program-sales-track/2025-03-25/
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ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
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BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20250325T184500
DTEND;TZID=Europe/Amsterdam:20250325T230000
DTSTAMP:20260405T231629
CREATED:20241104T115133Z
LAST-MODIFIED:20250123T143144Z
UID:10000432-1742928300-1742943600@hsmai.eu
SUMMARY:HSMAI Awards Norway 2024
DESCRIPTION:Bli med oss å feire vår fantastiske bransje\, de nominerte og alle vinnerne under HSMAI Awards Norway prisfesten! \nDato: Tirsdag\, 25. mars 2025\nSted: Grand Hotel\, Oslo \nPriser:\nMedlem early bird: 1695\,- eks mva\nMedlem: 1895\,- eks mva\nIkke-medlem early bird: 2395\,- eks mva\nIkke-medlem: 2595\,- eks mva \nI denne prisen er det inkludert aperitif\, 3-retters middag\, vinpakke og underholdning. \nMeld deg på snarest og før mandag 24. februar om du vil sikre deg Early Bird billett! \nEget bord?\nFor at vi skal reservere et eget bord til dere må man minimum være 8 personer og maks 10 per bord. Dette kan dere legge inn i registreringen. \nFølg lenken for å melde deg på til prisfesten
URL:https://hsmai.eu/event/hsmai-awards-norway-2024/
LOCATION:Grand Hotel Oslo\, Karl Johans gate 31\, 0159\, Oslo\, Norway
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