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DTSTART;TZID=Europe/Amsterdam:20241203T180000
DTEND;TZID=Europe/Amsterdam:20241203T200000
DTSTAMP:20260417T184558
CREATED:20241017T102502Z
LAST-MODIFIED:20241130T110227Z
UID:10000429-1733248800-1733256000@hsmai.eu
SUMMARY:Connecting Future Leaders | London | December 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”16084″ img_size=”full” alignment=”center” css=””][mk_fancy_title color=”#669933″ size=”35″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Connecting Future Leaders | Christmas edition in London\n[/mk_fancy_title][vc_column_text css=”.vc_custom_1730293852261{margin-bottom: 0px !important;}”]\nThe Evolution of Luxury: Redefining High-End Hospitality for New Generations\n[/vc_column_text][vc_column_text css=”.vc_custom_1732880221339{margin-bottom: 0px !important;}”]📅 Date: Tuesday\, December 3\, 2024\n🕔 Time: 6:00 pm – 8:00 pm\, followed by networking\n📍 Venue: Kimpton Fitzroy Hotel\, London[/vc_column_text][vc_column_text css=”.vc_custom_1729160429675{margin-bottom: 0px !important;}”]Welcome to Connecting Future Leaders! This gathering is divided into two parts: first\, an educational program\, followed by a Christmas-themed networking session.[/vc_column_text][vc_column_text css=”.vc_custom_1729160442050{margin-bottom: 0px !important;}”]Connecting Future Leaders (CFL) is a platform that brings together young leaders\, talents\, and others in the travel industry aged 35 and under to share experiences\, build networks\, and exchange professional insights.[/vc_column_text][vc_column_text css=”.vc_custom_1732879817783{margin-bottom: 0px !important;}”]Delve into how the concept of luxury is shifting from traditional opulence to a more personalized\, experience-driven approach. This session will explore how younger generations are redefining luxury\, emphasizing authenticity and meaningful experiences. \nWe’re excited to announce that we’ll have representatives from the following companies as speakers:[/vc_column_text][vc_row_inner][vc_column_inner width=”1/3″][vc_single_image image=”16177″ alignment=”center” style=”vc_box_border_circle_2″ border_color=”green” css=””][vc_column_text css=”.vc_custom_1732879746885{margin-bottom: 0px !important;}”]\nJenni Holman\nDirector of PR & Brand Communications\nMason Rose \n[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][vc_single_image image=”16178″ alignment=”center” style=”vc_box_border_circle_2″ border_color=”green” css=””][vc_column_text css=”.vc_custom_1732879778433{margin-bottom: 0px !important;}”]\nEleanor Beattie\nSenior Manager\, Luxury & Lifestyle brands\nIHG \n[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2Fga9PN|target:_blank”][vc_column_text css=”.vc_custom_1732879602374{margin-bottom: 0px !important;}”]Learn how hotels and brands are adapting to meet these evolving expectations and what this means for career opportunities in the luxury sector. \nWhy It’s Relevant:\nLuxury hospitality is undergoing significant change\, presenting new opportunities for those eager to innovate and create impactful guest experiences. By understanding these trends\, young leaders can better plan their career paths and anticipate future industry directions.[/vc_column_text][vc_column_text css=”.vc_custom_1732964514828{margin-bottom: 0px !important;}”]Free participation. Register now to secure your spot![/vc_column_text][vc_single_image image=”16100″ img_size=”full” alignment=”center” css=””][/vc_column][/vc_row][vc_row][vc_column][mk_divider style=”thin_solid” thickness=”3″][vc_column_text css=”.vc_custom_1729160755651{margin-bottom: 0px !important;}”]For questions\, contact us at postbox@hsmai.eu[/vc_column_text][mk_padding_divider][/vc_column][/vc_row]
URL:https://hsmai.eu/event/connecting-future-leaders-london-december-2024/
LOCATION:Kimpton Fitzroy London Hotel\, 1-8 Russell Square\, London\, WC1B 5BE
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/10/cfl-london-v1-4.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20241128T170000
DTEND;TZID=Europe/Amsterdam:20241128T200000
DTSTAMP:20260417T184558
CREATED:20241106T151514Z
LAST-MODIFIED:20241106T153006Z
UID:10000433-1732813200-1732824000@hsmai.eu
SUMMARY:HSMAI Nederland - de reunie!
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”16108″ img_size=”full” alignment=”center” css=””][mk_fancy_title color=”#669933″ size=”35″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]HSMAI Nederland – de reunie![/mk_fancy_title][vc_column_text css=”.vc_custom_1730906998974{margin-bottom: 0px !important;}”]Wouter Olland has taken the initiative to host a reunion with former HSMAI members in the Netherlands. Some are now retired\, others have moved on to different industries\, and some are still active with HSMAI. Wouter suggested we also invite the new HSMAI members\, and we agreed—so here we go![/vc_column_text][vc_column_text css=”.vc_custom_1730905814114{margin-bottom: 0px !important;}”]Get ready for an amazing evening dedicated to reconnecting with familiar faces\, welcoming new friends\, and celebrating the vibrant HSMAI community! We’re thrilled to announce the HSMAI Netherlands Reunion\, a night where nostalgia meets new beginnings. Here’s your chance to catch up with old friends\, make new connections\, and relive the best moments of our shared journey. This is a private initiative so they are charging 45 Euro for drinks and snacks.[/vc_column_text][vc_column_text css=”.vc_custom_1730905768287{margin-bottom: 0px !important;}”]📅 Date: Thursday\, November 28\, 2024\n🕒 Time: 5:00 PM – 8:00 PM\n📍 Venue: Movenpick Hotel Amsterdam[/vc_column_text][vc_column_text css=”.vc_custom_1730905886732{margin-bottom: 0px !important;}”]This special gathering is not just for current members but also for anyone who has been part of our journey—whether you’ve stepped away from the industry\, become less active\, or are a new member excited to connect. Marius Flåskjer will be joining representing the HSMAI Europe Team.[/vc_column_text][vc_column_text css=”.vc_custom_1730905900004{margin-bottom: 0px !important;}”]If you know any past HSMAI members who would enjoy reuniting\, feel free to share this invitation internally. Let’s come together for an evening of shared stories\, connections\, and community spirit![/vc_column_text][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Fhsmai-reunie.nbtc.events%2F|target:_blank”][vc_column_text css=”.vc_custom_1730906102110{margin-bottom: 0px !important;}”]We look forward to seeing you there![/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/hsmai-nederland-de-reunie/
LOCATION:Movenpick Hotel Amsterdam\, Piet Heinkade 11\, Amsterdam\, 1019 BR\, Netherlands
ATTACH;FMTTYPE=image/jpeg:https://hsmai.eu/wp-content/uploads/sites/15/2024/11/crop-hsmai-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20241123T100000
DTEND;TZID=Europe/Athens:20241125T180000
DTSTAMP:20260417T184558
CREATED:20241014T120322Z
LAST-MODIFIED:20241015T094653Z
UID:10000426-1732356000-1732557600@hsmai.eu
SUMMARY:HSMAI Europe will exhibit at XENIA 2024
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URL:https://hsmai.eu/event/hsmai-europe-will-exhibit-at-xenia-2024/
LOCATION:METROPOLITAN EXPO\, Athens International Airport "El. Venizelos"\, ATHENS\, Spata\, 190 19\, Greece
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/10/31.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20241115T080000
DTEND;TZID=Europe/Amsterdam:20241115T110000
DTSTAMP:20260417T184558
CREATED:20241017T070158Z
LAST-MODIFIED:20241106T113202Z
UID:10000428-1731657600-1731668400@hsmai.eu
SUMMARY:Power Breakfast | Stockholm | November 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”16103″ img_size=”full” alignment=”center” css=””][mk_fancy_title color=”#669933″ size=”35″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]How can hotels increase the revenue per guest during the guest journey?[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”25″ font_weight=”bold” font_style=”italic” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]HSMAI Europe Power Breakfast in Stockholm[/mk_fancy_title][vc_column_text css=”.vc_custom_1730892608708{margin-bottom: 0px !important;}”]📅 Date: Friday 15th November\, 2024\n🕒 Time: 08:00 hrs – 11:00 hrs\, including breakfast and networking\n📍 Venue: Radisson Blu Waterfront Hotel[/vc_column_text][vc_column_text css=”.vc_custom_1728687383738{margin-bottom: 0px !important;}”]This Power Breakfast is for hospitality professionals in Sweden eager to explore how to enhance revenue at every stage of the guest journey. From pre-arrival upselling to creating memorable experiences during the stay\, and ensuring lasting impressions post-checkout\, our event will equip you with actionable insights to boost your bottom line.[/vc_column_text][vc_column_text css=”.vc_custom_1730122799082{margin-bottom: 0px !important;}”]The guest journey starts long before the hotel receives the booking. At the breakfast meeting\, we will explore how a hotel can increase revenue per guest from the time it receives the booking.[/vc_column_text][vc_column_text css=”.vc_custom_1730123685090{margin-bottom: 0px !important;}”]This is not just about theory—hear firsthand from industry-leading tech providers and their customers as they share success stories\, challenges\, and measurable results. Get the inside scoop on what works and how it can work for you.[/vc_column_text][vc_column_text css=”.vc_custom_1730220494997{margin-bottom: 0px !important;}”]\nWhy Attend?\n[/vc_column_text][vc_column_text css=”.vc_custom_1728687782659{margin-bottom: 0px !important;}”]\n\nGain actionable insights\nLearn from real-life case studies directly from hotels and their partners.\nNetwork with like-minded peers and expand your professional connections.\nEnjoy a complimentary breakfast while diving into the latest trends and strategies in hotel revenue management.\n\n[/vc_column_text][vc_column_text css=”.vc_custom_1728687885238{margin-bottom: 0px !important;}”]So are you ready to unlock new strategies for boosting hotel revenue per guest? Sign up with the button below 👇[/vc_column_text][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2F9z0w5|target:_blank”][vc_column_text css=”.vc_custom_1730221827126{margin-bottom: 0px !important;}”]\nWhat’s on the Agenda?\n[/vc_column_text][vc_column_text css=”.vc_custom_1730220509928{margin-bottom: 0px !important;}”]How can hotels increase the revenue per guest during the guest journey?[/vc_column_text][vc_column_text css=”.vc_custom_1730220545115{margin-bottom: 0px !important;}”]\nPre-Arrival: Discover how to turn booking confirmations into upselling opportunities with proven techniques and tools.\nAlexandra Korotkova\nCommercial Lead for Nordics\, UK and Middle East at Oaky \n\nWith a passion for digital transformation and a proven track record in tech sales and GTM strategy\, Alexandra has over 4 years of experience driving product optimisation and launching high-impact products. Known for securing key accounts and using data analysis to shape revenue forecasts\, Alexandra brings a unique mix of strategic insight and practical expertise. When not focused on market trends\, Alexandra is likely on the tennis court or exploring new destinations around the globe. \n  \nAbout Oaky\nOaky is a hotel upsell platform that enhances guest experiences while boosting hotel revenue. Oaky delivers relevant and personalized upsells through effective guest segmentation. With real-time optimization of room upgrades using dynamic pricing\, Oaky ensures guests receive tailored offers that meet their needs. Additionally\, the platform reduces manual work through automated upselling throughout the guest journey\, seamlessly integrating with various property management systems (PMS) and other tools. This comprehensive approach empowers hotels to maximize revenue while delivering exceptional value to guests.[/vc_column_text][mk_divider style=”thin_solid” thickness=”3″][vc_column_text css=”.vc_custom_1730220257751{margin-bottom: 0px !important;}”]\nArrival & Stay: Learn how to enhance the guest experience on arrival and throughout their stay\, all while driving additional revenue.\nTony Barker\nCEO and Majority Owner of Chicostay \n\nTony Barker has built a dynamic career in B2B marketing and management across industries like printing\, travel\, and payments. A natural entrepreneur\, he transformed Paxport from a small team to a group of three companies with over 100 employees. With a recent acquisition of Chicostay\, Tony’s mission is to help hotels thrive in the digital age. Originally from England\, Tony now resides in Sweden with his family\, enjoying hobbies like tennis\, motorcycling\, and walking his dog. \n  \nAbout Chicostay\n \nChicostay\, founded in 2014\, offers a hotel-branded app that simplifies online registration\, check-ins\, and checkouts\, enhancing guest experiences and boosting hotel revenue through in-app upselling. By automating tasks and reducing queues\, Chicostay lets hotel teams focus on hospitality. \nWith seamless PMS integration and availability across devices\, guests can personalize their stay\, make payments\, and access services like spa treatments and upgrades. Chicostay handles everything from setup to optimization\, providing a cashflow-friendly pricing model that aligns with the value delivered—maximizing both guest satisfaction and hotel efficiency.[/vc_column_text][mk_divider style=”thin_solid” thickness=”3″][vc_column_text css=”.vc_custom_1730220239287{margin-bottom: 0px !important;}”]\nCheck-Out & Beyond: Find out how to create a seamless departure experience that leaves a lasting impression and generates return business.\nMathias Sabel\nCEO of Loopon \n\nMathias Sabel is CEO of Loopon and a committed leader with a passion for guest experiences and technology. With extensive experience in the hotel and tech industry\, Mathias is driven to help hotels create stronger customer relationships through innovative solutions. Under his leadership\, Loopon has grown to become a key partner for hotels that want to improve their service and guest satisfaction. Mathias strives to develop technology that is both powerful and user-friendly\, and his focus is always on creating real value for customers. \n  \nAbout Loopon\n \n \nLoopon offers hotels a complete solution for collecting\, analyzing and acting on guest feedback. Through smart tools and AI-driven analysis\, we help hotels improve the guest experience\, increase satisfaction and strengthen the relationship with their customers. With Loopon\, hotels gain valuable insights and ability to quickly fix issues\, create more engaged teams and deliver superior service – every time.[/vc_column_text][vc_column_text css=”.vc_custom_1728687885238{margin-bottom: 0px !important;}”]So are you ready to unlock new strategies for boosting hotel revenue per guest? Sign up with the button below 👇[/vc_column_text][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2F9z0w5|target:_blank”][/vc_column][/vc_row][vc_row][vc_column][mk_divider style=”thin_solid” thickness=”3″][vc_column_text css=”.vc_custom_1728688056685{margin-bottom: 0px !important;}”]For questions\, please contact us at postbox@hsmai.eu \nRead more about how to become a member of HSMAI Europe here[/vc_column_text][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][mk_blockquote font_family=”none”]\nAlexandra Korotkova\nCommercial Lead for Nordics\, UK and Middle East at Oaky\n\nWith a passion for digital transformation and a proven track record in tech sales and GTM strategy\, Alexandra has over 4 years of experience driving product optimisation and launching high-impact products. Known for securing key accounts and using data analysis to shape revenue forecasts\, Alexandra brings a unique mix of strategic insight and practical expertise. When not focused on market trends\, Alexandra is likely on the tennis court or exploring new destinations around the globe. \n  \nAbout Oaky\nOaky is a hotel upsell platform that enhances guest experiences while boosting hotel revenue. Oaky delivers relevant and personalized upsells through effective guest segmentation. With real-time optimization of room upgrades using dynamic pricing\, Oaky ensures guests receive tailored offers that meet their needs. Additionally\, the platform reduces manual work through automated upselling throughout the guest journey\, seamlessly integrating with various property management systems (PMS) and other tools. This comprehensive approach empowers hotels to maximize revenue while delivering exceptional value to guests.[/mk_blockquote][mk_blockquote font_family=”none”]\nTony Barker\nCEO and Majority Owner of Chicostay\n\nTony Barker has built a dynamic career in B2B marketing and management across industries like printing\, travel\, and payments. A natural entrepreneur\, he transformed Paxport from a small team to a group of three companies with over 100 employees. With a recent acquisition of Chicostay\, Tony’s mission is to help hotels thrive in the digital age. Originally from England\, Tony now resides in Sweden with his family\, enjoying hobbies like tennis\, motorcycling\, and walking his dog. \n  \nAbout Chicostay\n \nChicostay\, founded in 2014\, offers a hotel-branded app that simplifies online registration\, check-ins\, and checkouts\, enhancing guest experiences and boosting hotel revenue through in-app upselling. By automating tasks and reducing queues\, Chicostay lets hotel teams focus on hospitality. \nWith seamless PMS integration and availability across devices\, guests can personalize their stay\, make payments\, and access services like spa treatments and upgrades. Chicostay handles everything from setup to optimization\, providing a cashflow-friendly pricing model that aligns with the value delivered—maximizing both guest satisfaction and hotel efficiency.[/mk_blockquote][mk_blockquote font_family=”none”]\nMathias Sabel\nCEO of Loopon\n\nMathias Sabel is CEO of Loopon and a committed leader with a passion for guest experiences and technology. With extensive experience in the hotel and tech industry\, Mathias is driven to help hotels create stronger customer relationships through innovative solutions. Under his leadership\, Loopon has grown to become a key partner for hotels that want to improve their service and guest satisfaction. Mathias strives to develop technology that is both powerful and user-friendly\, and his focus is always on creating real value for customers. \n  \nAbout Loopon\n \n \nLoopon offers hotels a complete solution for collecting\, analyzing and acting on guest feedback. Through smart tools and AI-driven analysis\, we help hotels improve the guest experience\, increase satisfaction and strengthen the relationship with their customers. With Loopon\, hotels gain valuable insights and ability to quickly fix issues\, create more engaged teams and deliver superior service – every time.[/mk_blockquote][/vc_column][/vc_row]
URL:https://hsmai.eu/event/power-breakfast-stockholm-november-2024/
LOCATION:Radisson Blu Waterfront Hotel\, Nils Ericsons Plan 4\, Stockholm\, 111 64\, Sweden
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/10/stockholm-1-1.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241114T120000
DTEND;TZID=Europe/London:20241114T173000
DTSTAMP:20260417T184558
CREATED:20240814T131850Z
LAST-MODIFIED:20241111T105249Z
UID:10000419-1731585600-1731605400@hsmai.eu
SUMMARY:HSMAI Europe Future of Sales UK
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1731321420119{margin-bottom: 0px !important;}”]\n\nFuture of Sales: Innovating Hospitality Sales\nEmpowering Professionals for the Future of Hospitality Sales\n📅 Date: Thursday 14th November\, 2024\n🕒 Time: 12 PM – 5.30 PM\, including lunch\, drinks and networking\n📍 Venue: The Cumberland Hotel\, Great Cumberland Place\, Marble Arch\, London \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1731322327926{margin-bottom: 0px !important;}”]\nDrive Better Results with Engaged Sales Teams!\nAs the hotel\, event\, and travel industries evolve at an unprecedented pace\, businesses face constant pressure to adapt and thrive. Enter the HSMAI Future of Sales Conference in London\, a premier event designed to equip sales professionals and leaders with the insights and skills needed to stay ahead in this rapidly changing landscape. \nTaking place in London for the first time\, this unique forum offers a platform for sales teams to not only learn from industry experts but also to connect\, collaborate\, and sharpen the strategies that will lead to better performance and lasting success. Don’t miss the opportunity to elevate your sales approach and drive impactful results. Sign up now to stay ahead![/vc_column_text][vc_column_text css=”.vc_custom_1731322318892{margin-bottom: 0px !important;}”]\nThe program for the day\n[/vc_column_text][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”16133″ style=”vc_box_border_circle” border_color=”green” css=””][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1731322370488{margin-bottom: 0px !important;}”]\nGemma Greenwood\, Founder at Content Inc. will be guiding us through an afternoon of powerful insights and discussions\, as our moderator.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”16047″ css=””][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1729177315307{margin-bottom: 0px !important;}”]Kostas Ioannidis\, Sales Director Global Sales Europe at IHG Hotels & Resorts and Chair of the HSMAI Europe Sales Advisory Board will open the conference with some key updates on HSMAI Europe activity and also the HSMAI Europe Sales Advisory topics that are being tackled this and next year.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”16048″ css=””][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1729249541457{margin-bottom: 0px !important;}”]Mark Gallen\, Sales Trainer & Coach at MG Sales Performance will open the main plenary sessions with his take on Sales digitalisation practices and tools like AI and Video. An interesting lens on the future landscape of how best sales in hospitality will need to interact with customers.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”16049″ css=””][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1729249558714{margin-bottom: 0px !important;}”]Thibault Catala\, Founder and Managing Director at Catala Consulting will ask the question: How Commercial do you think you are? Thibault will take us through the future of how best sales and revenue teams can optimise commercial success\, by looking at best in class AI tools and the processes that top of the range commercial teams use in order to maximise results.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”16050″ css=””][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1730367815261{margin-bottom: 0px !important;}”]Vineeth Purushothaman\, Managing Director & Principal Consultant at White Sky Hospitality Pvt Ltd\, will focus on the critical role of hotel distribution in today’s rapidly evolving travel landscape\, and share with us how changing booking patterns\, technological advancements\, and shifting customer behaviours are reshaping the industry. Walk away with actionable insights to adapt your approach to hotel sales and distribution.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”16046″ css=””][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1729177573119{margin-bottom: 0px !important;}”]Clare Francis\, Category Travel Manager at Willis Towers Watson. An interview with Clare Francis. Please join us on this interview with a true veteran of Business Travel. The topics will capture Clare’s views on the future of business travel\, the shape of supplier partnerships in relation to travel management and procurement as well as the role of evolving travel and procurement technology in the industry.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1729177631832{margin-bottom: 0px !important;}”]The program is carefully put together by the HSMAI Sales Advisory Board\, consisting of: \n\nKostas Ioannidis\, Sales Advisory Board Chair and Sales Director\, Global Sales Europe\, at IHG Hotels & Resorts\nEvert Schuele\, Senior Vice President Commercial at Lindner Hotel Group\nAnant Vithlani\, Vice President Sales at Strawberry (formerly Nordic Choice Hotels)\nKerstin Gibert\, Regional Director of Sales Germany at Premier Inn\nJostein Brustad\, Vice President Sales at Thon Hotels\nJane Griffiths\, Global Sales Director at Clermont Hotel Group\nAnnie Kristi Korsmo\, Director of Sales at Nordic Hotels & Resorts\nLisa Schulz\, Director\, Transportation – Global Sales EMEA\, Wyndham Hotels & Resorts\nVirginie Rouault\, Head of Strategic Accounts – Global Sales Team at citizenM\n\nWho should attend?\nThe Future of Sales conference is tailored to hospitality sales leaders and their sales team\, but is also suitable for any commercial leader in the hotel\, event and hospitality industry. \nTickets\nHSMAI members: 120 euro +VAT \nNon members: 180 euro + VAT \nContact us at postbox@hsmai.eu for questions about group discount[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”Sign up now!” color=”violet” size=”lg” css=”” link=”url:https%3A%2F%2Feur.cvent.me%2FExOZo|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/hsmai-europe-future-of-sales-uk/
LOCATION:The Cumberland Hotel\, Great Cumberland Place\, Marble Arch\, London\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/10/slf-24-version-3.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241108T100000
DTEND;TZID=Europe/London:20241108T180000
DTSTAMP:20260417T184558
CREATED:20240930T111327Z
LAST-MODIFIED:20241004T103713Z
UID:10000424-1731060000-1731088800@hsmai.eu
SUMMARY:(By-invitation-only) Future of the HSMAI Europe Brand? - Exploratory Prototype Workshop
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15943″ img_size=”full” alignment=”center” css=””][vc_column_text css=”.vc_custom_1727951623045{margin-bottom: 0px !important;}”]📅 Date: Friday\, 8th November 2024\n🕒 Time: 09:00 – 17:00\n📍 Location: The Chesterfield Mayfair Hotel\, 35 Charles Street\, London\, W1J 5EB \nRebranding has been on our wish list for quite some time. This initiative originated in Europe and we are excited to take the first step in this global process. \nOn Friday\, November 8th\, we will be hosting “Future HSMAI Europe Brand? – Exploratory Prototype Workshop”. Running from 9 AM to 5 PM\, this workshop will be a key session focused on shaping the future of the HSMAI Europe brand. \nThe workshop will be moderated by Monna Nordhagen and Kirsti Rogne from Mars Brand Strategy\, who previously led a highly successful Branding Masterclass for our members.  \nTarget group: By invitation only. The attendees will be a mix of representation from a diverse range of countries and brands as well as a diverse range of age groups. \nWe will abide by HSMAI’s Antitrust Policy\, which will be shared with you as a reminder at the beginning of the session. \nPlease note that this is a by-invitation-only workshop for HSMAI Europe members\, and all registrations will be pending approval. If you have been invited\, you can register here.[/vc_column_text][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FE877y|target:_blank”][vc_column_text css=”.vc_custom_1727951553911{margin-bottom: 0px !important;}”]Interested to know more about HSMAI Europe? \nPlease reach out to us at postbox@hsmai.eu[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/by-invitation-only-future-of-the-hsmai-europe-brand-exploratory-prototype-workshop/
LOCATION:The Chesterfield Mayfair Hotel\, London\, 35 Charles St\, Mayfair\, London\, W1J 5EB\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/09/branding-workshop-1.png
GEO:51.507668;-0.1470636
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Chesterfield Mayfair Hotel London 35 Charles St Mayfair London W1J 5EB United Kingdom;X-APPLE-RADIUS=500;X-TITLE=35 Charles St\, Mayfair:geo:-0.1470636,51.507668
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20241107T120000
DTEND;TZID=Europe/Amsterdam:20241107T183000
DTSTAMP:20260417T184558
CREATED:20240206T173846Z
LAST-MODIFIED:20241030T102803Z
UID:10000392-1730980800-1731004200@hsmai.eu
SUMMARY:(By-invitation-only) Fall Curate | Commercialisation of Sustainability
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”16081″ img_size=”full” css=””][vc_column_text css=”.vc_custom_1730201357317{margin-bottom: 0px !important;}”]\nFALL CURATE 2024:\nCOMMERCIALISATION OF SUSTAINABILITY\n📅 Thursday\, 7th November 2024 | 🕒 12:00 – 18:30 |📍 The Chesterfield Mayfair Hotel \n[/vc_column_text][vc_column_text css=”.vc_custom_1728992070440{margin-bottom: 0px !important;}”]The Curate\, an event designed exclusively for Organizational Member companies. \nThis is a chance for you to delve into the topic of Commercialisation of Sustainability\, while networking and engaging in dynamic discussions with fellow executives. \nThe Fall Curate\, set in the vibrant city of London\, promises a valuable experience on Thursday\, 7th November 2024. Organised in collaboration with the World Sustainable Hospitality Alliance\, represented by their Chief Executive Officer – Glenn Mandziuk for this exclusive event.  \nThis by-invitation-only gathering will bring together leaders who are passionate about sustainability and eager to explore innovative strategies for its commercialisation. \nTarget group: This event is tailored for senior leaders \nWe will abide by HSMAI’s Antitrust Policy\, which will be shared with you as a reminder at the beginning of the session. If you have been invited\, please register below.[/vc_column_text][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FPgbxZ%20|target:_blank”][vc_column_text css=”.vc_custom_1727951281820{margin-bottom: 0px !important;}”]Interested to know more about HSMAI Europe?\nPlease reach out to us at postbox@hsmai.eu[/vc_column_text][vc_empty_space][vc_column_text css=”.vc_custom_1728990021479{margin-bottom: 0px !important;}”]\nPROGRAM\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1728990449667{margin-bottom: 0px !important;}”]12:00 – 13:00 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728990400496{margin-bottom: 0px !important;}”]\nRegistration and Lunch\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1728990479427{margin-bottom: 0px !important;}”]13:00 – 13:30 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728990515454{margin-bottom: 0px !important;}”]\nWelcome\n[/vc_column_text][vc_column_text css=”.vc_custom_1729763337240{margin-bottom: 0px !important;}”]               \nMichael Nowlis\, Programme director\, MBA Programmes at Imperial College Business School and Chair of the HSMAI Europe Board of Directors and Ingunn Hofseth\, President & CEO at HSMAI Region Europe \nA warm welcome to all attendees and brief introductions from all attendees.\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1728990649129{margin-bottom: 0px !important;}”]13:30 – 13:40 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728990568284{margin-bottom: 0px !important;}”]\nAn outlook of the day\n[/vc_column_text][vc_column_text css=”.vc_custom_1728991706855{margin-bottom: 0px !important;}”] \nModerator: Gemma Greenwood\, Founder & Partner at Content Inc.\n\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1728990778281{margin-bottom: 0px !important;}”]13:40 – 14:10 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1730204944911{margin-bottom: 0px !important;}”]\nCommercialisation of Sustainability: How Do We Achieve It?\n                 \nHoang Nguyen\, Co-Owner at d2o\nHoang Nguyen\, a seasoned practitioner with over 25 years of experience helping senior leaders drive technology-driven transformations that boost organizational efficiency and resource management. \nBefore joining d2o in 2013\, Hoang served as a management consultant at IBM\, PwC\, and Accenture\, where he developed a deep understanding of aligning technical initiatives with business objectives to deliver measurable value. Hoang recognizes the unique challenges hoteliers face – financial constraints\, operational demands\, and limited sustainability expertise – and firmly believes that eco-friendly practices must be both practical\, profitable\, and meaningful. \nTord Moe Laeskogen\, Owner at Sundvolden Hotel\nAs one of Norway’s largest conference hotel owners\, Tord is driven to enhance resource efficiency\, reduce costs\, and elevate guest experiences through adoption of affordable smart technology. His hands-on experience at Sundvolden reinforces the message of practical\, profitable\, and meaningful approach to commercialising sustainability.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1730201123439{margin-bottom: 0px !important;}”]14:25 – 14:55 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1730201043110{margin-bottom: 0px !important;}”]\nThe Next Steps in Sustainability\n \nGlenn Mandziuk\, Chief Executive Officer at World Sustainable Hospitality Alliance \nWith over 25 years in sustainable tourism and economic development\, Glenn leads the World Sustainable Hospitality Alliance\, driving impactful\, responsible practices across the industry. As Co-Chair of the SMI Hospitality and Tourism Taskforce\, he champions sustainable growth\, fostering positive change for communities and the planet.\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1730201140013{margin-bottom: 0px !important;}”]14:55 – 15:15 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728990956666{margin-bottom: 0px !important;}”]\nBreak\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1730201160184{margin-bottom: 0px !important;}”]15:15 – 16:00 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728991045411{margin-bottom: 0px !important;}”]\nTable Talk: Identify threats and opportunities \nRoundtable discussions to brainstorm key challenges and opportunities. Each table will have a discussion\, followed by a 3-minute presentation from each group. The session will conclude with a 15-minute plenary discussion. Each group will appoint a lead to guide the conversation and present their findings. \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1730201178326{margin-bottom: 0px !important;}”]16:00 – 16:10 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728991079017{margin-bottom: 0px !important;}”]\nLet’s Vote: Top 3 focus areas\nFrom the insights gathered during the discussions\, participants will vote on the three key topics they would like to explore further in today’s Curate. \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1730201207471{margin-bottom: 0px !important;}”]16:10 – 16:55 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728991208698{margin-bottom: 0px !important;}”]\nTable Talk: Discuss the top 3 most voted burning issues \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1730201230772{margin-bottom: 0px !important;}”]16:55 – 17:30 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728991223697{margin-bottom: 0px !important;}”]\nPresentations and Next Steps\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1730201256268{margin-bottom: 0px !important;}”]17:30- 18:30 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728991241641{margin-bottom: 0px !important;}”]\nNetworking and drinks\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FPgbxZ%20|target:_blank”][mk_divider style=”thin_solid”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1718712628945{margin-bottom: 0px !important;}”]About HSMAI Europe:\nHSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer\, pioneer and the go-to industry resource for professional development\, commercial strategies and sustainability in the hospitality\, travel and tourism industry. Visit us at www.hsmai.eu [/vc_column_text][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_column_text css=”.vc_custom_1727951230028{margin-bottom: 0px !important;}”] \nFall Curate | Commercialisation of sustainability\n📅 Date: Thursday\, 7th November 2024\n🕒 Time: 12:00 – 18:00\n📍 Location: The Chesterfield Mayfair Hotel\, 35 Charles Street\, London\, W1J 5EB \nThe Curate\, an event designed exclusively for Organizational Member companies. \nThis is a chance for you to delve into the forefront of industry trends and issues\, while networking and engaging in dynamic discussions with fellow executives. \nThe Fall Curate\, set in the vibrant city of London\, promises a valuable experience on Thursday\, 7th November 2024. Organised in collaboration with the World Sustainable Hospitality Alliance\, represented by their Chief Executive Officer – Glenn Mandziuk for this exclusive event\, with a very important topic on the agenda; Commercialisation of Sustainability.  Our moderator for the day will be Gemma Greenwood\, Founder & Partner at Content Inc. This invitation-only gathering will bring together leaders who are passionate about sustainability and eager to explore innovative strategies for its commercialisation. \nTarget group: This event is tailored for senior leaders \nWe will abide by HSMAI’s Antitrust Policy\, which will be shared with you as a reminder at the beginning of the session. \nIf you have been invited\, please register here.[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/fall-curate-london-by-invitation-only/
LOCATION:The Chesterfield Mayfair Hotel\, London\, 35 Charles St\, Mayfair\, London\, W1J 5EB\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/02/curate-1920x1080-1-1.png
GEO:51.507668;-0.1470636
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Chesterfield Mayfair Hotel London 35 Charles St Mayfair London W1J 5EB United Kingdom;X-APPLE-RADIUS=500;X-TITLE=35 Charles St\, Mayfair:geo:-0.1470636,51.507668
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Madrid:20241024T190000
DTEND;TZID=Europe/Madrid:20241024T220000
DTSTAMP:20260417T184558
CREATED:20240906T102914Z
LAST-MODIFIED:20241023T112102Z
UID:10000422-1729796400-1729807200@hsmai.eu
SUMMARY:The Future of MICE Data: Press conference for Media and Industry Professionals | Madrid
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15864″ img_size=”full” alignment=”center” css=””][mk_fancy_title color=”#669933″ size=”35″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]The Future of MICE Data[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”25″ font_weight=”bold” font_style=”italic” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Press conference for Media and Industry Professionals[/mk_fancy_title][vc_column_text css=”.vc_custom_1725616413906{margin-bottom: 0px !important;}”]📅 Date: Thursday 24th October\, 2024\n🕒 Time: 7 PM – 10 PM\, including drinks and networking\n📍 Venue: Radisson RED Madrid\, C. de Atocha\, 123\, Centro\, 28012 – Madrid\, Spain[/vc_column_text][vc_column_text css=”.vc_custom_1725619102854{margin-bottom: 0px !important;}”]HSMAI Europe\, in partnership with Amadeus and Radisson Hotel Group\, is thrilled to announce an upcoming press conference set to unfold in Madrid on Thursday evening\, October 24. The topic of the evening will be “The Future of MICE Data”. Esteemed executives\, professionals from the Spanish hospitality sector\, and members of the Spanish press and media are warmly invited to participate. This event promises an enlightening platform to showcase the mission and advantages of affiliating with HSMAI\, alongside insightful discussions on pivotal updates and initiatives within the hospitality sector.[/vc_column_text][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2Fq1o3l|target:_blank”][/vc_column][/vc_row][vc_row][vc_column][mk_fancy_title color=”#663399″ size=”25″ font_weight=”bold” font_family=”Merriweather” font_type=”google”]PROGRAM[/mk_fancy_title][vc_column_text css=”.vc_custom_1716218861595{margin-bottom: 0px !important;}”]Registration[/vc_column_text][vc_column_text css=”.vc_custom_1729682429112{margin-bottom: 0px !important;}”]Welcome and update about HSMAI Europe and what’s next in Madrid\nBy Hector Coronel\, Director of Tourism at Madrid City Council\, Matthieu Lafaurie\, Vice President\, The Club & Commercial Transformation at Radisson Hotel Group and Member of the HSMAI Europe Board of Directors and Ingunn Hofseth\, President & CEO at HSMAI Europe\, [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”16062″ img_size=”120×120″ style=”vc_box_border_circle” border_color=”violet” css=””][/vc_column][vc_column width=”1/4″][vc_single_image image=”15455″ img_size=”120×120″ style=”vc_box_border_circle” border_color=”violet” css=””][/vc_column][vc_column width=”1/4″][vc_single_image image=”11512″ img_size=”120×120″ style=”vc_box_border_circle” border_color=”violet” css=””][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1725617212197{margin-bottom: 0px !important;}”]The Future of MICE Data\nBy Katie Moro\, Vice President\, Data Partnerships at Amadeus and Member of the HSMAI Americas Board of Directors[/vc_column_text][vc_single_image image=”15866″ img_size=”120×120″ style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1725617358282{margin-bottom: 0px !important;}”]Panel Debate: The Future of MICE Data\nAn interactive discussion with the audience\, with the following panel members:[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/3″][vc_single_image image=”15868″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1725617558410{margin-bottom: 0px !important;}”]\nMandy Stam\nSenior Director Business Solutions at Radisson Hotel Group \n[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”15867″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1725617473003{margin-bottom: 0px !important;}”]\nPeter Heath\nFounder at Venue Performance \n[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”15866″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1725617434951{margin-bottom: 0px !important;}”]\nKatie Moro\nVice President\, Data Partnerships at Amadeus and Member of the HSMAI Americas Board of Directors \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/3″][vc_single_image image=”15531″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1725874614244{margin-bottom: 0px !important;}”]\nTobias Tegetmeyer\nManaging Partner & Founder at MICEview \n[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”16035″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1729152952649{margin-bottom: 0px !important;}”]\nRiccardo Galanti\nSenior Director Of Sales at Cvent \n[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”16051″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1729258111075{margin-bottom: 0px !important;}”]\nMark Struik\nCo-Founder at MICE Daily \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1716217766953{margin-bottom: 0px !important;}”]Followed by Networking\, food and drinks[/vc_column_text][mk_divider style=”thin_solid” thickness=”3″][vc_column_text css=”.vc_custom_1725617665924{margin-bottom: 0px !important;}”]For questions\, please contact us at postbox@hsmai.eu[/vc_column_text][mk_padding_divider][mk_fancy_title color=”#663399″ size=”25″ font_weight=”bold” font_family=”Merriweather” font_type=”google” align=”center”]\nPARTNERS \n[/mk_fancy_title][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][/vc_column][vc_column width=”1/4″][vc_single_image image=”15869″ img_size=”large” onclick=”custom_link” img_link_target=”_blank” css=”” link=”https://www.radissonhotels.com/en-us/corporate”][/vc_column][vc_column width=”1/4″][vc_single_image image=”15870″ img_size=”large” onclick=”custom_link” img_link_target=”_blank” css=”” link=”https://amadeus.com/en”][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row]
URL:https://hsmai.eu/event/the-future-of-mice-data-press-conference-for-media-and-industry-professionals-madrid/
LOCATION:Radisson Red Madrid\, C. de Atocha\, 123\, Centro\, Madrid\, 28012\, Spain
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/09/3.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240927T080000
DTEND;TZID=Europe/Amsterdam:20240927T110000
DTSTAMP:20260417T184558
CREATED:20240906T124819Z
LAST-MODIFIED:20240918T103422Z
UID:10000421-1727424000-1727434800@hsmai.eu
SUMMARY:Power Breakfast | Copenhagen | September 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15873″ img_size=”full” alignment=”center” css=””][mk_fancy_title color=”#669933″ size=”25″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Join us for a Power Breakfast in Copenhagen![/mk_fancy_title][mk_fancy_title color=”#000000″ size=”18″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]HSMAI Europe Power Breakfast in Copenhagen! This meeting offers a unique opportunity for hospitality professionals to gain insights and navigate The Evolving Landscape of MICE Sales[/mk_fancy_title][vc_column_text css=”.vc_custom_1725621378191{margin-bottom: 0px !important;}”]📅 Date: Friday\, 27 September\, 2024\n🕒 Time: 08:00 – 11:00\n📍 Venue: Admiral Hotel Copenhagen\n🏢 Address: Toldbodgade 24[/vc_column_text][vc_column_text css=”.vc_custom_1726652837603{margin-bottom: 0px !important;}”]Get ready for an exciting morning at the HSMAI Europe Power Breakfast in Copenhagen\, designed specifically for you as a hospitality professional keen on keeping up with the latest trends in MICE sales. This meeting is the perfect platform to explore new strategies\, understand industry shifts\, and connect with peers. \nThis breakfast meeting promises an enlightening platform to showcase the mission and advantages of affiliating with HSMAI\, alongside insightful discussions on pivotal updates and initiatives within MICE in the hospitality sector. \nTarget Audience: Sales and Marketing Directors\, Commercial Leaders\, General Managers\, Sales Manager\, people working with MICE in Hotel and Travel industry and people and companies that are generally interested in a platform where they can expand their knowledge\, meet with peers and share best practices[/vc_column_text][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FrlLz8|target:_blank”][vc_column_text css=”.vc_custom_1726655662946{margin-bottom: 0px !important;}”]This event is free to attend for hoteliers and hospitality professionals working directly at a hotel or event properties. Join us for an exciting and educational morning including networking opportunities with like-minded individuals. \n*For more information on how to become a member\, please contact us at postbox@hsmai.eu or read more about membership here.[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1726584947885{margin-top: 20px !important;}”][vc_column][vc_column_text css=”.vc_custom_1718810218710{margin-bottom: 0px !important;}”]\nAGENDA\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718806586001{margin-bottom: 0px !important;}”]08:00 – 08:30 [/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1718806799068{margin-bottom: 0px !important;}”]\nBreakfast and Registration\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=””][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718806666603{margin-bottom: 0px !important;}”]08:30 – 08:45 [/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1718806790427{margin-bottom: 0px !important;}”]\nWelcome from HSMAI\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=””][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718806839275{margin-bottom: 0px !important;}”]08:45 – 09:15 [/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1726655639610{margin-bottom: 0px !important;}”]\n\nMeeting and Events trends 2025 \nLooking into what has happened over the last year in Europe and globally and some predictions on how 2025 could look like. \nBy Per Ankaer\, Managing Director of MCI Denmark and Ovation Denmark DMC\n \nPer Ankaer has 20 years experience in the Meeting and events industry in Denmark and is working globally through the MCI network.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=””][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718806872418{margin-bottom: 0px !important;}”]09:15 – 09:30 [/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1718806890041{margin-bottom: 0px !important;}”]\nCoffee Break\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=””][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718809921235{margin-bottom: 0px !important;}”]09:30 – 10:00 [/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1726584357995{margin-bottom: 0px !important;}”] \nStrawberry – MICE and B2B Sales\nBy Louise Kelly\, Corporate Sales Director Meetings Denmark at Strawberry[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=””][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718807085737{margin-bottom: 0px !important;}”]10:00 – 10:30[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1718807164609{margin-bottom: 0px !important;}”]\nPanel Discussion: The Evolving Landscape of MICE Sales\n[/vc_column_text][vc_column_text css=”.vc_custom_1726142262645{margin-bottom: 0px !important;}”]Join the discussion with our industry experts\, Martin Åkesson\, Cluster General Manager for Copenhagen Marriott and AC Bella Sky Hotel\, and Tom Due Andersen\, Sales Country Manager for ESS Denmark. The moderator of the panel is Anders Johansson\, CEO at Demand Calendar/Hospitality Visions and member of the HSMAI Europe Region Nordic Advisory Board.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][/vc_column][vc_column width=”1/4″][vc_single_image image=”15914″ img_size=”200×200″ alignment=”center” css=””][vc_column_text align=”center” css=”.vc_custom_1726584630744{margin-bottom: 0px !important;}”]\nMartin Åkesson\nCluster General Manager\nCopenhagen Marriott and AC Bella Sky Hotel \n[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”15916″ img_size=”200×200″ alignment=”center” css=””][vc_column_text align=”center” css=”.vc_custom_1726584624458{margin-bottom: 0px !important;}”]\nTom Due Andersen\nSales Country Manager\nESS Denmark \n[/vc_column_text][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=””][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718809891922{margin-bottom: 0px !important;}”]10:30 – 11:00[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1718809901789{margin-bottom: 0px !important;}”]\nWrap up and final networking\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=””][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FrlLz8|target:_blank”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1726585311746{margin-bottom: 0px !important;}”]\nAbout HSMAI Europe\nHSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer\, pioneer and the go-to industry resource for professional development\, commercial strategies and sustainability in the hospitality\, travel and tourism industry. Read More[/vc_column_text][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_column_text css=”.vc_custom_1718807911406{margin-bottom: 0px !important;}”]\nSPEAKERS AND PANELLISTS\n[/vc_column_text][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Sofia Eriksson\, Director of Sales\, EMEA at Amex GBT Meetings & Events\n[/mk_fancy_title][mk_blockquote font_family=”none”] \nSofia is based in Stockholm and is responsible for event sales in EMEA at Amex GBT Meetings & Events\, where she leads a team of salespeople across Europe. \n  \nShe has spent the last 17 years in the travel and event industry in various commercial roles\, and is passionate about sustainable meetings that deliver results. When she’s not working\, she enjoys spending time with family and friends\, and appreciates adventures\, good food\, and long runs in the forest.[/mk_blockquote][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Anna Westerberg\, Director of Sales Cluster Mid/North in Sweden at Strawberry\n[/mk_fancy_title][mk_blockquote font_family=”none”] \nAnna Westerberg is the Director of Sales Cluster Mid/North in Sweden at Strawberry. \n  \nAnna is a commercial executive with a proven track record in the hospitality industry\, showcasing expertise in leading Management Teams\, Sales\, Hotel Management\, Event Management\, and Business Development. Throughout her leadership journey\, Anna has excelled in guiding teams\, coaching individuals\, and spearheading sales teams with a keen focus on navigating through change effectively. \n  \nKnown for her commitment to assignments and a dedication to driving development\, progress\, and change management initiatives\, Anna has earned recognition for her leadership skills. She believes that leadership extends beyond achieving results; it involves creating an environment where others can thrive.[/mk_blockquote][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Ann Fransson\, Director of Sales at Marholmen[/mk_fancy_title][mk_blockquote font_family=”none”]Ann Fransson currently serves as the Sales Manager at Marholmen\, a hotel specializing in leisure\, wellness\, and meetings. \n  \nWith over 15 years of experience in the hospitality industry\, Ann has worked in various roles including events\, reception\, reservations\, hotel management\, and sales. \n  \nA fun fact about Ann is that despite her career in hospitality\, she has a passion for camping and loves to stay in tents.[/mk_blockquote][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Kenth Larsson\, Director of Sales\, Radisson Blu Waterfront Hotel Stockholm\n[/mk_fancy_title][mk_blockquote font_family=”none”]Kenth Larsson\, with 30 years in the industry\, holds the position of Director of Sales at Radisson Blu Waterfront Hotel\, Stockholm. \n  \nKnown for his strategic professionalism\, goal-oriented mindset\, and innate competitive drive\, Kenth has been a steadfast leader within the hotel for three decades. His dedication to excellence and unwavering commitment have made him a cornerstone of the Waterfront team. \n  \nDescribed by his peers as a fun and engaging individual\, Kenth naturally commands attention and respect. His ability to foster strong relationships and deliver outstanding results has earned him admiration and trust among his colleagues.[/mk_blockquote][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Miriam Alexandersen Bråthen\, Sales Manager at Thon Hotels[/mk_fancy_title][mk_blockquote font_family=”none”]With a solid 14-year background in sales at Thon Hotels\, Miriam Alexanders Bråthen is a vibrant sales professional with a deep passion for sales and relationship building. \n  \nMiriam is recognized for her sociable and energetic demeanor\, and she is dedicated to cultivating strong client connections. In 2023\, she was honored with the “Joy Spreader of the Year” award at Thon Hotel Sales\, highlighting her positive influence and commitment to her work. \n  \nSpecializing in B2B sales\, solution selling\, negotiations\, sales management\, customer orientation\, and relationship building\, Miriam brings a wealth of expertise to her role. Her core values of trust\, honesty\,[/mk_blockquote][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Anders Johansson\, CEO at Demand Calendar[/mk_fancy_title][mk_blockquote font_family=”none”]With over 30 years of experience in leading positions within hotels and restaurants\, Anders Johansson has pioneered revenue management principles in the hospitality sector since the late 1980s. In addition to his role at Demand Calendar\, Anders has been a consultant for the past ten years\, assisting businesses in creating business models\, visions\, and brands and increasing revenue streams. \n  \nAnders has also been sharing his extensive knowledge as a lecturer for 18 years\, teaching two 5-week courses in Strategic Revenue Management at the School of Hospitality\, Culinary Arts & Meal Science at Örebro University in Sweden. \n  \nFurthermore\, Anders has held various board member positions in notable companies such as Forenom\, InnSpire\, Kämp Collection Hotels\, and Bohemia Properties. \n  \nAnders holds an International Business\, accounting\, and finance degree from the Stockholm School of Economics. Today\, Anders is the CEO of Demand Calendar\, a company dedicated to helping commercial teams in the hospitality industry optimize revenue streams and increase profitability.[/mk_blockquote][vc_btn title=”Register Now” color=”green” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FObzb3|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/power-breakfast-copenhagen-september-2024/
LOCATION:Copenhagen Admiral Hotel\, Toldbodgade 24\, 28\, 1253 København K\, Denmark\, Copenhagen\, 1253\, Denmark
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/09/admiral-hotel-power-event.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Paris:20240926T190000
DTEND;TZID=Europe/Paris:20240926T213000
DTSTAMP:20260417T184558
CREATED:20240605T130048Z
LAST-MODIFIED:20240920T091623Z
UID:10000410-1727377200-1727386200@hsmai.eu
SUMMARY:Power-Up | Paris | September 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15887″ img_size=”Full” css=””][mk_fancy_title color=”#663399″ size=”25″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]HSMAI Europe Power-Up in Paris[/mk_fancy_title][vc_column_text css=”.vc_custom_1726063775383{margin-bottom: 0px !important;}”]📅 Date: Thursday\, 26 September\, 2024\n🕒 Time: 7:00 pm – 9:30 pm\n📍 Venue: Hilton Paris Opera\n🏢 Address: 108 Rue Saint-Lazare\, 75008 Paris\, France[/vc_column_text][vc_column_text css=”.vc_custom_1726823788646{margin-bottom: 0px !important;}”]Get ready for an exciting and insightful evening as HSMAI Europe brings one of the hottest topics in the hospitality industry to your city! This is your chance to connect with industry leaders\, learn from expert speakers\, and discover the latest trends and innovations shaping the future of hospitality. \n \nWe kick off the evening with a session from Hoang N Nguyen\, Chief Operating Officer & Co-owner at d2o about Beyond Buzzwords and Green Labels: Sustainability for Hotel Leaders. \nDive into a transformative session that demystifies sustainability and reveals its real value for hotel leaders. Discover what eco-friendly truly means beyond the buzzword\, and learn how it can enhance resource efficiency\, boost sales and profitability\, and future-proof your business. With practical insights\, see how sustainability impacts your role and drives success in today’s hospitality industry. \nFollowed by a discussion on Sustainability expectations from corporate buyers: What hotels must deliver to stay competitive. \nA dynamic discussion where industry experts explore the evolving landscape of the hospitality sector. Discover the latest sustainability requirements from corporate buyers. This is your chance to gain valuable insights into the future of hotel leadership and understand how sustainability is reshaping the industry. Don’t miss this opportunity to engage with other industry leaders. \nThe evening will be moderated by Michael Nowlis\, Director\, MBA Programmes at Imperial College Business School and Chair of the HSMAI Europe Board of Directors. \nJoin us for a day of learning\, networking\, and inspiration. Don’t miss out on this opportunity to stay ahead in the hospitality industry. Secure your spot today![/vc_column_text][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FnzR5g|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/power-up-paris-september-2024/
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/06/91.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240925T180000
DTEND;TZID=Europe/London:20240925T203000
DTSTAMP:20260417T184558
CREATED:20240605T125525Z
LAST-MODIFIED:20240920T091547Z
UID:10000409-1727287200-1727296200@hsmai.eu
SUMMARY:Power-Up | London | September 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15902″ img_size=”full” css=””][mk_fancy_title color=”#663399″ size=”25″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]HSMAI Europe Power-Up in London[/mk_fancy_title][vc_column_text css=”.vc_custom_1726564948232{margin-bottom: 0px !important;}”]📅 Date: Wednesday\, 25 September\, 2024\n🕒 Time: 6 pm – 8:30 pm\n📍 Venue: The Rubens at the Palace\n🏢 Address: 39 Buckingham Palace Rd\, London SW1W 0PS[/vc_column_text][vc_column_text css=”.vc_custom_1726823678745{margin-bottom: 0px !important;}”]Get ready for an exciting and insightful evening as HSMAI Europe brings one of the hottest topics in the hospitality industry to your city! This is your chance to connect with industry leaders\, learn from expert speakers\, and discover the latest trends and innovations shaping the future of hospitality. \n \nWe kick off the evening with a session from Hoang N Nguyen\, Chief Operating Officer & Co-owner at d2o about Beyond Buzzwords and Green Labels: Sustainability for Hotel Leaders. \nDive into a transformative session that demystifies sustainability and reveals its real value for hotel leaders. Discover what eco-friendly truly means beyond the buzzword\, and learn how it can enhance resource efficiency\, boost sales and profitability\, and future-proof your business. With practical insights\, see how sustainability impacts your role and drives success in today’s hospitality industry. \nFollowed by a discussion on Sustainability expectations from corporate buyers: What hotels must deliver to stay competitive. \nA dynamic discussion where industry experts explore the evolving landscape of the hospitality sector. Discover the latest sustainability requirements from corporate buyers. This is your chance to gain valuable insights into the future of hotel leadership and understand how sustainability is reshaping the industry. Don’t miss this opportunity to engage with other industry leaders. \nThe evening will be moderated by Michael Nowlis\, Director\, MBA Programmes at Imperial College Business School and Chair of the HSMAI Europe Board of Directors. \nJoin us for a day of learning\, networking\, and inspiration. Don’t miss out on this opportunity to stay ahead in the hospitality industry. Secure your spot today![/vc_column_text][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2Fl1kXB|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/power-up-london-september-2024/
LOCATION:The Rubens at the Palace\, 39 Buckingham Palace Rd\, London\, SW1W 0PS
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/06/power-events-visuals-skisse-2-1.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240924T140000
DTEND;TZID=Europe/Amsterdam:20240924T170000
DTSTAMP:20260417T184558
CREATED:20240912T105121Z
LAST-MODIFIED:20240912T124329Z
UID:10000423-1727186400-1727197200@hsmai.eu
SUMMARY:Power-Up | Oslo | September 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15896″ img_size=”Full” css=””][mk_fancy_title color=”#663399″ size=”25″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]HSMAI Europe Power-Up[/mk_fancy_title][vc_column_text css=”.vc_custom_1726141712362{margin-bottom: 0px !important;}”]📅 Date: Tirsdag\, 24 September\, 2024\n🕒 Time: 14:00 – 17:00\n📍 Venue: Thon Hotel Opera\n🏢 Address: Dronning Eufemias gate 4[/vc_column_text][vc_column_text css=”.vc_custom_1726142524507{margin-bottom: 0px !important;}”]Hvem trenger merkevarestrategi?\nDet korte svaret er\, alle. Før var merkevarebygging noe markedsavdelinger drev med. Nå er det blitt et strategisk anliggende for hele organisasjonen. Det er nyttig for alle å ha et bevisst forhold til hva\, hvem og hvordan de vil være overfor folk de vil være viktige for. Men det er kanskje spesielt viktig å ta tak i merkevarestrategien hvis organisasjonen har vokst eller vil vokse\, skal lansere nye produkter\, gå inn i nye markeder\, ser at konkurransearenaen er litt mer uoversiktlig enn den var før\, hvis det er vanskelig å forløse potensial du tror bor i organisasjonen\, ved oppkjøp\, fusjoner\, eller annen endring. I dag endrer ting seg hele tiden. Det er lurt å være forberedt. \n \nVi har invitert Monna Nordhagen til å dele av sin kompetanse denne dagen. Monna har også vært aktiv i HSMAI Europe Advisory Board for Marketing & Branding. \nMonna Nordhagen er rådgiver og «wingwoman» for ledere og ledergrupper som legger merkevaren foran i en endringsprosess. Hun er strateg\, merkevarebygger\, fagnerd og forfatter og deler ofte kunnskap og erfaringer i foredrag og workshops. Hennes foredrag er en solid faglig oppdatering\, presentert på en måte som gjør kunnskapen lett å ta i bruk umiddelbart i eget arbeid. Hun er like relevant for folk som tenker at de ikke driver med eller trenger merkevarebygging i vår tid når alle må være mobilisert for å bygge merkevaren og kundene er blitt den viktigste salgskanalen. Monna er partner i Mars Brand Strategy\, medforfatter av boken Raketter og Rebeller\, og har blant mye annet vært med å hamre ut nye merkevarestrategier for Finn\, VIPPS og Visit Norway. Hennes personlige prosjekt er å hente det beste fra akademia og gjøre det om til praktiske verktøy å tenke med. \nI tillegg kommer Tore Carlsson\, Hotelldirektør på Clarion Hotel Oslo og medlem av HSMAI Region Norway Advisory Board til å lede en Q&A med Monna og deltagerne etter foredraget. \nEtterfulgt av dette vil det bli servert noe lett snacks og god drikke. \nMeld deg på og hør mer om dette utrolig spennende temaet![/vc_column_text][vc_btn title=”MELD DEG PÅ HER” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2F0Gx9q|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/power-up-oslo-september-2024/
LOCATION:Thon Hotel Opera\, Dronning Eufemias gate 4\, Oslo\, 0191\, Norway
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/09/hvem-trenger-merkevarestrategi-1920-x-1080-px-1.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
GEO:59.9096498;10.7534266
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Thon Hotel Opera Dronning Eufemias gate 4 Oslo 0191 Norway;X-APPLE-RADIUS=500;X-TITLE=Dronning Eufemias gate 4:geo:10.7534266,59.9096498
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240904T120000
DTEND;TZID=Europe/Amsterdam:20240904T193000
DTSTAMP:20260417T184558
CREATED:20240625T122515Z
LAST-MODIFIED:20240827T100228Z
UID:10000415-1725451200-1725478200@hsmai.eu
SUMMARY:Future You | Netherlands | September 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15804″ img_size=”full” css=””][mk_fancy_title color=”#663399″ size=”25″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]FUTURE YOU[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”18″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]📅 Date: Wednesday\, 4th September\, 2024\n🕒 Time: Block the date for a full afternoon and evening!\n📍 Venue: NBC Congresscentrum in Nieuwegein\, Netherlands | Blokhoeve 1\, 3438 LC Nieuwegein[/mk_fancy_title][vc_row_inner][vc_column_inner][vc_column_text css=”.vc_custom_1724752949992{margin-bottom: 0px !important;}”]FUTURE YOU is created to address the industry’s need to recruit young talents in the coming years. The event is designed to showcase the diverse and exciting career opportunities available in marketing\, sales\, branding\, revenue management\, restaurant management\, hotel management\, and more within the hospitality\, event\, and travel sectors. Invited participants include graduating high school students\, as well as students from hotel schools and universities and recent graduates. \nFUTURE YOU offers a dynamic platform featuring inspiring lectures from young hospitality managers and industry experts\, engaging panel debates on career trajectories\, and invaluable networking opportunities with professionals\, companies\, and educational institutions. \nDon’t miss out on this chance to connect and learn! The Future You event will be held in multiple countries. \nFor Exhibitors:\nIf you wish to join us as an exhibitor\, please contact us promptly at postbox@hsmai.eu to secure your spot.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_btn title=”READ MORE AND SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Fweb-eur.cvent.com%2Fevent%2F27d1da52-6ea9-495e-b4ce-04ba0f84e8ef%2FwebsitePage%3A9a58c4d9-d339-4022-99e0-f6f950cd1365|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/future-you-netherlands-september-2024/
LOCATION:NBC Congrescentrum\, Blokhoeve 1\, Nieuwegein\, 3438 LC\, Netherlands
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/06/future-you-20241920-x-1080-px-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240904T090000
DTEND;TZID=Europe/Amsterdam:20240904T160000
DTSTAMP:20260417T184558
CREATED:20240606T105639Z
LAST-MODIFIED:20240903T085236Z
UID:10000412-1725440400-1725465600@hsmai.eu
SUMMARY:DigiTech: An HSMAI Marketing and Traveltech Exchange
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15766″ img_size=”Full” alignment=”center” css=””][mk_fancy_title color=”#663399″ size=”25″ margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]HSMAI Europe DigiTech[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”25″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]An HSMAI Marketing and Traveltech Exchange[/mk_fancy_title][vc_column_text css=”.vc_custom_1725353448503{margin-bottom: 0px !important;}”]\n\n\n📅 Date: Wednesday\, 4th September\, 2024\n📍 Venue: NBC NBC Congrescentrum in Nieuwegein\, Netherlands | Blokhoeve 1\, 3438 LC Nieuwegein \n\n\n\n\nJoin us this September for DigiTech\, a conference tailored for the hotel\, event and travel industry. This conference aims to connect national commercial leaders with leading companies and vendors\, fostering a dynamic environment for inspiration\, sharing insights across various commercial disciplines\, including marketing\, sales\, revenue optimization\, AI\, branding\, distribution and more. \nSpecial Invitations for HSMAI Members:\nHoteliers who are members of HSMAI Europe can attend the event for free. \nDon’t miss out on this opportunity to stay ahead of the curve in the ever-evolving world of hospitality and travel. Mark your calendars for DigiTech this September and be part of a great experience that will enhance your knowledge and expand your professional network. \n\n\n\n\n\n\nEducational sessions:\n\n\n\n\n\n\n\n\n\n\n\n\nOur educational sessions will cover a wide range of topics essential for today’s hospitality and travel professionals. \n\n\n\n\n\n\n\n\n\n\n\n\nPanel Discussions and Networking:\n\n\n\n\n\n\n\n\n\n\n\n\nEngage in insightful panel discussions featuring industry experts. Network with peers and explore new opportunities for collaboration and growth. \n\n\n\n\n\n\n\n\n\n\n\n\nRoundtables\n\n\n\n\n\n\n\n\n\n\n\n\nYou will have the opportunity to participate in the roundtable discussions\, providing a platform for networking and exchange of ideas and insights. \n\nThe Future of MICE Data\nNavigating the New landscape of MICE & Corporate Travel Business\nAI\nCreating a Total Revenue Management (TRM) Culture\nBudgeting and Forecasting\nSales Strategy\nMarketing Strategy\nDistribution Strategy\nBrand Strategy\n\n\n\n\n\n\n\n\n\n[/vc_column_text][vc_btn title=”READ MORE AND SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Fweb-eur.cvent.com%2Fevent%2F5b8cb67d-23be-4d0c-9ef1-9679ceca11b8%2FwebsitePage%3A9a58c4d9-d339-4022-99e0-f6f950cd1365|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/digitech-conference/
LOCATION:NBC Congrescentrum\, Blokhoeve 1\, Nieuwegein\, 3438 LC\, Netherlands
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/06/digitech-visuals-1920-x-1080-px.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240829T080000
DTEND;TZID=Europe/Amsterdam:20240829T110000
DTSTAMP:20260417T184558
CREATED:20240508T110718Z
LAST-MODIFIED:20240827T103041Z
UID:10000405-1724918400-1724929200@hsmai.eu
SUMMARY:Power Breakfast | Stockholm | August 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15641″ img_size=”full” alignment=”center” css=””][mk_fancy_title color=”#669933″ size=”25″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Join us for a Power Breakfast in Stockholm[/mk_fancy_title][mk_fancy_title color=”#000000″ size=”18″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]HSMAI Europe Power Breakfast in Stockholm! This meeting offers a unique opportunity for hospitality professionals to gain insights and navigate The Evolving Landscape of MICE Sales[/mk_fancy_title][vc_column_text css=”.vc_custom_1721204409970{margin-bottom: 0px !important;}”]📅 Date: Thursday\, 29 August\, 2024\n🕒 Time: 08:00 – 11:00\n📍 Venue: Clarion Hotel\, Stockholm\, Sweden\n🏢 Address: Ringvägen 98[/vc_column_text][vc_column_text css=”.vc_custom_1718715033714{margin-bottom: 0px !important;}”]Get ready for an enlightening morning at the HSMAI Europe Power Breakfast in Stockholm\, designed specifically for you as a hospitality professional keen on keeping up with the latest trends in MICE sales. This meeting is the perfect platform to explore new strategies\, understand industry shifts\, and connect with peers.[/vc_column_text][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FObzb3|target:_blank”][vc_column_text css=”.vc_custom_1723466763655{margin-bottom: 0px !important;}”]Join us for an exciting and educational morning including networking opportunities with like-minded individuals. Please note that the language of the meeting will be in Swedish.  \n*For more information on how to become a member\, please contact us at postbox@hsmai.eu or read more about membership here.[/vc_column_text][vc_column_text css=”.vc_custom_1718810218710{margin-bottom: 0px !important;}”]\nAGENDA\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718806586001{margin-bottom: 0px !important;}”]08:00 – 08:30 [/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1718806799068{margin-bottom: 0px !important;}”]\nBreakfast and Registration\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718806666603{margin-bottom: 0px !important;}”]08:30 – 08:45 [/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1718806790427{margin-bottom: 0px !important;}”]\nWelcome from HSMAI\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718806839275{margin-bottom: 0px !important;}”]08:45 – 09:15 [/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1719133616323{margin-bottom: 0px !important;}”]\nTrends in the Meetings and Events Industry – From an Agency Perspective\nBy Sofia Eriksson\, Director of Sales\, EMEA at Amex GBT Meetings & Events[/vc_column_text][vc_column_text css=”.vc_custom_1718806824157{margin-bottom: 0px !important;}”]Sofia will share the trends Amex GBT Meetings & Events is observing in how clients meet\, what the current trends are in meetings and events\, and what is important to clients in terms of choosing destinations and hotels. From a sales perspective\, Sofia will also discuss trends in client behaviour and inquiries\, and how we can remain relevant as providers in the meetings and events sector.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718806872418{margin-bottom: 0px !important;}”]09:15 – 09:30 [/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1718806890041{margin-bottom: 0px !important;}”]\nCoffee Break\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718809921235{margin-bottom: 0px !important;}”]09:30 – 10:00 [/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1719133627240{margin-bottom: 0px !important;}”]\nStrawberry – MICE and B2B Sales\nBy Anna Westerberg\, Director of Sales Cluster Mid/North in Sweden at Strawberry[/vc_column_text][vc_column_text css=”.vc_custom_1718807032605{margin-bottom: 0px !important;}”]Anna Westerberg will talk about how Strawberry works with B2B and MICE sales. Gain valuable insights into the world of business-to-business sales and meetings\, incentives\, conferences\, and exhibitions (MICE) as Anna shares her expertise and experiences.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718807085737{margin-bottom: 0px !important;}”]10:00 – 10:30[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1718807164609{margin-bottom: 0px !important;}”]\nPanel Discussion: The Evolving Landscape of MICE Sales\n[/vc_column_text][vc_column_text css=”.vc_custom_1719133663888{margin-bottom: 0px !important;}”]Join the discussion with our three industry experts\, Ann Fransson\, Director of Sales at Marholmen\, Kenth Larsson\, Director of Sales\, Radisson Blu Waterfront Hotel Stockholm and Miriam Alexandersen Bråthen\, Director of Sales at Thon Hotels. The moderator of the panel is Anders Johansson\, CEO at Demand Calendar/Hospitality Visions and member of the HSMAI Europe Region Nordic Advisory Board.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1718809891922{margin-bottom: 0px !important;}”]10:30 – 11:00[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1718809901789{margin-bottom: 0px !important;}”]\nWrap up and final networking\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FObzb3|target:_blank”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1718807911406{margin-bottom: 0px !important;}”]\nSPEAKERS AND PANELLISTS\n[/vc_column_text][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Sofia Eriksson\, Director of Sales\, EMEA at Amex GBT Meetings & Events\n[/mk_fancy_title][mk_blockquote font_family=”none”] \nSofia is based in Stockholm and is responsible for event sales in EMEA at Amex GBT Meetings & Events\, where she leads a team of salespeople across Europe. \n  \nShe has spent the last 17 years in the travel and event industry in various commercial roles\, and is passionate about sustainable meetings that deliver results. When she’s not working\, she enjoys spending time with family and friends\, and appreciates adventures\, good food\, and long runs in the forest.[/mk_blockquote][/vc_column][/vc_row][vc_row][vc_column][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Anna Westerberg\, Director of Sales Cluster Mid/North in Sweden at Strawberry\n[/mk_fancy_title][mk_blockquote font_family=”none”] \nAnna Westerberg is the Director of Sales Cluster Mid/North in Sweden at Strawberry. \n  \nAnna is a commercial executive with a proven track record in the hospitality industry\, showcasing expertise in leading Management Teams\, Sales\, Hotel Management\, Event Management\, and Business Development. Throughout her leadership journey\, Anna has excelled in guiding teams\, coaching individuals\, and spearheading sales teams with a keen focus on navigating through change effectively. \n  \nKnown for her commitment to assignments and a dedication to driving development\, progress\, and change management initiatives\, Anna has earned recognition for her leadership skills. She believes that leadership extends beyond achieving results; it involves creating an environment where others can thrive.[/mk_blockquote][/vc_column][/vc_row][vc_row][vc_column][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Ann Fransson\, Director of Sales at Marholmen[/mk_fancy_title][mk_blockquote font_family=”none”]Ann Fransson currently serves as the Sales Manager at Marholmen\, a hotel specializing in leisure\, wellness\, and meetings. \n  \nWith over 15 years of experience in the hospitality industry\, Ann has worked in various roles including events\, reception\, reservations\, hotel management\, and sales. \n  \nA fun fact about Ann is that despite her career in hospitality\, she has a passion for camping and loves to stay in tents.[/mk_blockquote][/vc_column][/vc_row][vc_row][vc_column][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Kenth Larsson\, Director of Sales\, Radisson Blu Waterfront Hotel Stockholm\n[/mk_fancy_title][mk_blockquote font_family=”none”]Kenth Larsson\, with 30 years in the industry\, holds the position of Director of Sales at Radisson Blu Waterfront Hotel\, Stockholm. \n  \nKnown for his strategic professionalism\, goal-oriented mindset\, and innate competitive drive\, Kenth has been a steadfast leader within the hotel for three decades. His dedication to excellence and unwavering commitment have made him a cornerstone of the Waterfront team. \n  \nDescribed by his peers as a fun and engaging individual\, Kenth naturally commands attention and respect. His ability to foster strong relationships and deliver outstanding results has earned him admiration and trust among his colleagues.[/mk_blockquote][/vc_column][/vc_row][vc_row][vc_column][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Miriam Alexandersen Bråthen\, Sales Manager at Thon Hotels[/mk_fancy_title][mk_blockquote font_family=”none”]With a solid 14-year background in sales at Thon Hotels\, Miriam Alexanders Bråthen is a vibrant sales professional with a deep passion for sales and relationship building. \n  \nMiriam is recognized for her sociable and energetic demeanor\, and she is dedicated to cultivating strong client connections. In 2023\, she was honored with the “Joy Spreader of the Year” award at Thon Hotel Sales\, highlighting her positive influence and commitment to her work. \n  \nSpecializing in B2B sales\, solution selling\, negotiations\, sales management\, customer orientation\, and relationship building\, Miriam brings a wealth of expertise to her role. Her core values of trust\, honesty\,[/mk_blockquote][/vc_column][/vc_row][vc_row][vc_column][vc_separator color=”violet” style=”dashed” border_width=”2″][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Anders Johansson\, CEO at Demand Calendar[/mk_fancy_title][mk_blockquote font_family=”none”]With over 30 years of experience in leading positions within hotels and restaurants\, Anders Johansson has pioneered revenue management principles in the hospitality sector since the late 1980s. In addition to his role at Demand Calendar\, Anders has been a consultant for the past ten years\, assisting businesses in creating business models\, visions\, and brands and increasing revenue streams. \n  \nAnders has also been sharing his extensive knowledge as a lecturer for 18 years\, teaching two 5-week courses in Strategic Revenue Management at the School of Hospitality\, Culinary Arts & Meal Science at Örebro University in Sweden. \n  \nFurthermore\, Anders has held various board member positions in notable companies such as Forenom\, InnSpire\, Kämp Collection Hotels\, and Bohemia Properties. \n  \nAnders holds an International Business\, accounting\, and finance degree from the Stockholm School of Economics. Today\, Anders is the CEO of Demand Calendar\, a company dedicated to helping commercial teams in the hospitality industry optimize revenue streams and increase profitability.[/mk_blockquote][vc_btn title=”Register Now” color=”green” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FObzb3|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/breakfast-meeting-stockholm/
LOCATION:Clarion Hotel Stockholm\, Ringvägen 98\, Stockholm\, 118 60\, Sweden
ATTACH;FMTTYPE=image/jpeg:https://hsmai.eu/wp-content/uploads/sites/15/2024/05/stockholm-power-breakfast-1.jpg
GEO:59.3070529;18.0748432
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Clarion Hotel Stockholm Ringvägen 98 Stockholm 118 60 Sweden;X-APPLE-RADIUS=500;X-TITLE=Ringvägen 98:geo:18.0748432,59.3070529
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240822T170000
DTEND;TZID=Europe/Amsterdam:20240822T210000
DTSTAMP:20260417T184558
CREATED:20240801T112940Z
LAST-MODIFIED:20240802T073957Z
UID:10000418-1724346000-1724360400@hsmai.eu
SUMMARY:Connecting Future Leaders | Oslo | August 2024
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15787″ img_size=”full” alignment=”center” css=””][vc_column_text css=”.vc_custom_1722520231069{margin-bottom: 0px !important;}”]\nConnecting Future Leaders \n – Hvordan bruke tech for å drive salg og skape interaksjon på nett\, og hvordan chatbots og AI skaper en tettere dialog med gjesten og driver produktivitet.\n\n📅 Date: Torsdag 22. august\, 2024\n🕒 Time: 17:00 – 21:00\n📍 Venue: Epicenter\, Oslo\n🏢 Address: Edvard Storms gate 2\, 0166 Oslo \nVelkommen til nok et “Connecting Future Leaders”-arrangement! Vårt mål er å skape faglige- og sosiale møtepunkter for erfaringsutveksling og nettverksbygging blant unge ledere og talenter på 35 år og under. \nVi dykker ned i hvordan AI-verktøy kan forbedre kundeopplevelser\, øke driftseffektivitet og styrke konkurransedyktigheten i en stadig mer digitalisert verden. Hør fra ledende eksperter og praktikere om de nyeste trendene\, suksesshistoriene og de praktiske verktøyene som kan hjelpe din virksomhet å vokse. \nArrangementet er en unik mulighet til å møte andre ambisiøse ledere\, dele erfaringer og bygge nettverk i bransjen. Det vil bli servert enkel mat / snacks og drikke. \nDeltagelse på arrangementet er gratis for HSMAI medlemmer. Registrer deg i dag for å sikre din plass![/vc_column_text][vc_btn title=”MELD DEG PÅ HER” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FdLE9m|target:_blank”][vc_column_text css=”.vc_custom_1708964033963{margin-bottom: 0px !important;}”]\nDu møter:\n[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1722519265861{padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/07/headshot_qi0033.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1722433077656{margin-bottom: 0px !important;}”]\nJon-Fredrik “Joffen” Hopland\nCo-founder & Software Engineer\nAltek \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1722433107476{margin-bottom: 0px !important;}”]Jon-Fredrik “Joffen” Hopland er medgründer og programvareingeniør hos Altek AI. Opprinnelig fra Norge\, flyttet Joffen til Los Angeles i en alder av 20 år for å følge en karriere som profesjonell trommeslager. Etter mange år med turnering rundt i verden og opptredener på prestisjetunge festivaler som Coachella og Lollapalooza med store plateselskapsartister\, ledet hans hunger etter innovasjon og teknologi ham til feltet for programvareutvikling\, og til å ta en bachelorgrad i datavitenskap fra UiT – Norges arktiske universitet. \nMed ekspertise i generativ AI\, backend og frontend-utvikling\, kombinerer Joffen sin kunstneriske kreativitet og tekniske ferdigheter for å levere nyskapende\, brukervennlige teknologiprodukter. Hans evne til å tenke utenfor boksen og dedikasjon til ekspertise gjør ham til en sentral del av Altek AI-teamet\, og driver selskapet fremover i sin misjon om å styrke bedrifter med avanserte løsninger for generativ AI.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row css=”.vc_custom_1722512125488{padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 10px !important;padding-left: 20px !important;background-color: #f2f2f2 !important;}”][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1722433306444{margin-bottom: 0px !important;}”]Kristoffer S. Pedersen\, medgründer og programvareingeniør hos Altek AI\, kombinerer entreprenørånd med teknisk ekspertise. Hans karriere beveget seg mot programvareutvikling etter å ha drevet en suksessfull markedsføringsvirksomhet siden 2020\, der han jobbet med over 30 selskaper\, med å bygge nettsider og markedsføringsstrategier. De grenseløse mulighetene innen IT førte ham til en grad i datavitenskap fra UiT – Norges arktiske universitet. \nMed spesialisering i generativ AI\, backend-utvikling\, skyhosting og dataanalyse\, blander Kristoffer tekniske ferdigheter med strategisk forretnings tenkning. Drevet av å etablere et ledende selskap i AI-sektoren\, fokuserer Kristoffer på å skape innovative og unike AI-produkter. Hans ambisjon er å revolusjonere teknologien med banebrytende ideer og applikasjoner\, og omdefinere krysningen mellom forretning og teknologi.[/vc_column_text][/vc_column][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/07/1634885027036_lutaev.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1722433277110{margin-bottom: 0px !important;}”]\nKristoffer S. Pedersen\nCo-founder & Software Engineer\nAltek \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row css=”.vc_custom_1722511377940{padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 10px !important;padding-left: 5px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/08/img_0260.jpeg” image_diameter=”150″][vc_column_text css=”.vc_custom_1722512036161{margin-bottom: 0px !important;}”]\nAnja Rossbach\nGuest Relation Agent\nFarris Bad \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1722511357706{margin-bottom: 0px !important;}”]Anja 32 år og kommer fra Porsgrunn. Hun har fagbrev som resepsjonist\, og etter lærlingperioden ble hun resepsjonssjef på Farris Bad. For tiden jobber hun hovedsakelig med booking og administrasjon\, samt litt resepsjon. En morsom fakta om Anja er at hun deltok i 71 grader nord i 2018![/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row css=”.vc_custom_1722515496698{padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 10px !important;padding-left: 20px !important;background-color: #f2f2f2 !important;}”][vc_column width=”2/3″ css=”.vc_custom_1722511955895{padding-left: 20px !important;}”][vc_column_text css=”.vc_custom_1722584396482{margin-bottom: 0px !important;}”]Axel Stensholt Heiberg er Resepsjonssjef på THE THIEF. Han har en bachelorgrad i hotelladministrasjon og -ledelse fra Kristiania\, med fordypning i endringsledelse\, planlegging\, drift og ledelse\, samt økonomi\, kapasitetsstyring og prissetting. \nAxel har vært i hotellbransjen fra han var 18 år\, og har vært av og på i Strawberry i 10 år. Det startet på Quality Hotel Klubben i Tønsberg i 2014. I tillegg har Axel har også erfaring som Customer Interaction Agent hos eBerry by Nordic Choice Hotels og Operations Manager ved Hotel Verdandi Oslo\, og var assisterende resepsjonsjef på det THE THIEF før han tok på seg rollen som resepsjonssjef.[/vc_column_text][/vc_column][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/08/1665066377890.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1722518562382{margin-bottom: 0px !important;}”]\nAxel Stensholt Heiberg\nFront Office Manager\nThe Thief \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row css=”.vc_custom_1722518782673{padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 10px !important;padding-left: 5px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/08/picture1.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1722515189726{margin-bottom: 0px !important;}”]\nChristian Lundén\nVP Strategic Growth\nStrawberry \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1722518775760{margin-bottom: 0px !important;}”]Strategisk rådgiver med ansvar for å introdusere nye forretningsmodeller\, teknologier\, partnerskap og løsninger for både gjester og ansatte på alle Strawberries 230 hoteller. Involvert i inkubasjons- og konseptfasen av nye prosjekter og hotellkonsepter. \nErfaren internasjonalforedragsholder innen innovasjon\, fremtidstrender\, digitalisering og viktigheten av å tenke annerledes. \nVar direktør for Future Business-avdelingen i Strawberry frem til mars 2020\, hvor han jobbet med disruptiv innovasjon\, småskalaprosjekter (MVP-er) og intern opplæring om trender innenfor og utenfor bransjen. \nHar ledet flere «verdens første»-prosjekter som mobile nøkler (nå også tilgjengelig med Apple Wallet Key som første utenfor USA)\, digital gjestereise\, blockchain-lagerstyring\, stemmeassistenter (Alexa)\, projeksjonskartlegging og mange andre hotellrelaterte løsninger for ansatte og gjester. \nHar ti års erfaring fra hotellbransjen som hotellsjef på ulike hoteller i Winn Hotels Group.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row disable_element=”yes” css=”.vc_custom_1722435453327{padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 10px !important;padding-left: 5px !important;background-color: #f2f2f2 !important;}”][vc_column width=”2/3″ css=”.vc_custom_1722511955895{padding-left: 20px !important;}”][vc_column_text css=”.vc_custom_1722433602219{margin-bottom: 0px !important;}”]Alf Sagen\, en dypt erfaren COO/CIO/MD\, har bygget sin karriere hovedsakelig innen reise\, IT og tjenesteytende næringer. Han ser på seg selv som en verdensborger og mener at geografisk avstand ikke er en hindring for effektivt teamarbeid. Alf har grunnlagt flere selskaper\, både som medgründer og som leid ledelse\, og har betydelig erfaring med forretningsprosessreengineering ved å integrere IT for å skape verdi. \nHan har omfattende forståelse av forretningsprosesser\, og bruker IT som en differensierende faktor for virksomheten\, med mål om å være disruptiv. Hans tekniske kompetanse dekker tech\, utvikling/DevOps-metodikker\, arkitektur/enterprise design og strategisk IT-forståelse. Alf har fungert i roller som prosjektleder\, faglig ekspert\, arkitekt (EA og enterprise systems portfolio/EAI)\, og konsulent/rådgiver.Spesielt kunnskapsrik innen reiselivsbransjen\, har han dyp innsikt i luftfart\, inkludert flyselskaper (samt cruise og bakkesegmenter + “mobilitet”)\, og er kjent med både standarder og mindre konvensjonelle alternativer\, distribusjon og forskjellige systemer/leverandører.[/vc_column_text][/vc_column][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/07/1516188500564.jpeg” image_diameter=”150″][vc_column_text css=”.vc_custom_1722433551376{margin-bottom: 0px !important;}”]\nAlf Sagen\nDigital & IT\nSAS Scandinavian Airlines \n[/vc_column_text][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_separator][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1708964692548{margin-bottom: 0px !important;}”]\nCo-Moderators:\n[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1722503252179{padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 10px !important;padding-left: 5px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/07/20240705-_dsc2967.jpeg” image_diameter=”150″][vc_column_text css=”.vc_custom_1722503057178{margin-bottom: 0px !important;}”]\nSimon Barman-Jensen\nActing General Manager\nClarion Hotel Oslo \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1722503135946{margin-bottom: 0px !important;}”]Simon Barman-Jenssen arbeider i dag som Acting General Manager ved Clarion Hotel Oslo\, men er til daglig Operations Manager ved samme hotell. Tidligere har han innehatt samme rolle på Clarion Hotel The Edge i Tromsø\, og ble i 2019 nominert til Årets Unge Leder i Reiselivsbransjen av HSMAI. Han har også tidligere erfaring som bedriftsrådgiver i SpareBank1\, prosjektleder i Nordnorsk Design- og Arkitektursenter\, samt diverse annet smått og stort. \nSimon har en Bachelor i Ledelse\, Innovasjon og Marked\, gjennomført Gründerskolen i San Fransisco og arbeider med å ferdigstille en MBA i Strategi og Ledelse. Men det hele startet med en utdanning som sirkusartist tilbake i 2008.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row css=”.vc_custom_1722512150986{padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 10px !important;padding-left: 20px !important;background-color: #f2f2f2 !important;}”][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1722503235768{margin-bottom: 0px !important;}”]Hisham er Teamleder for Meeting & Events hos Radisson Hotel Group\, der han leder eventavdelingen på fire Radisson-hoteller i Oslo. Med erfaring som prosjektleder i et eventbyrå og som tidligere grunnlegger og leder av både et eventbyrå og en restaurant\, er han kjent for å skape uforglemmelige opplevelser. Hisham kombinerer sin omfattende erfaring med en lidenskap for å levere høy kvalitet og kreativitet i hvert arrangement.[/vc_column_text][/vc_column][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/08/thumbnail_img_1647.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1722503227836{margin-bottom: 0px !important;}”]\nHisham Mansour\nTeamleader\, Meeting & Events\nRadisson Hotel Group \n[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/connecting-future-leaders-oslo-august-2024/
LOCATION:Oslo
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/07/cfl-august-2024-1920x1080-1.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240721
DTEND;VALUE=DATE:20240727
DTSTAMP:20260417T184558
CREATED:20240204T222438Z
LAST-MODIFIED:20240206T085903Z
UID:10000388-1721520000-1722038399@hsmai.eu
SUMMARY:HSMAI Europe Commercial Summer Camp 2024
DESCRIPTION:[vc_row][vc_column][vc_column_text]\n\nUnlock Your Leadership Potential at HSMAI Europe’s Commercial Summer Camp 2024\nThe Commercial Summer Camp is back in beautiful Lisbon\, Portugal! This year’s program promises to be an incredible experience that you won’t want to miss. Join us for the HSMAI Region Europe Commercial Summer Camp 2024 and take your career to the next level. \n📆 Sunday\, 21 July 2024 to Friday\, 26 July 2024\n📌 Nova School of Business and Economics\, R. da Holanda 1\, 2775-405 Carcavelos\, Portugal \nThe Summer Camp will take place for the fourth time\, and the second time in Lisbon Portugal at the Nova School of Business and Economics. This highly successful program has received enthusiastic support from attendees over the past few years and we’re thrilled to once again offer this unique opportunity for individuals looking to enhance their knowledge and skills in commercial strategy\, digital marketing\, revenue optimization\, and more. \nTarget Group: Sales\, Marketing\, Revenue Management Experts or General Managers \nThe Commercial Summer Camp focuses on developing cross-functional strategic thinking and leadership skills\, to enable tomorrow’s commercial leaders in the hospitality industry. The ideal candidate is already a sales\, marketing\, or revenue management expert or a property leader like a General Manager with the ambition and desire to understand all of the specific disciplines and what it takes to keep them all running smoothly together. \nThe program runs from Sunday evening kicking off with a welcome dinner\, to Friday evening. \nThe program includes a two day ‘Leader Development’ training. This 2 day program will be delivered by NOVA School of Business & Economics\, which is the leading business school in Portugal and one of the best business schools in the world. The remaining 3 days will be delivered by experienced leaders and experts from the industry.[/vc_column_text][vc_btn title=”READ MORE HERE” color=”green” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Fhsmai.eu%2F2024%2F02%2F06%2Fjoin-the-hsmai-europe-commercial-summer-camp-2024%2F|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/hsmai-europe-commercial-summer-camp-2024/
LOCATION:Nova School of Business and Economics\, R. da Holanda 1\, Carcavelos\, Carcavelos\, 2775-405\, Portugal
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/02/summercamp-2024-1920x1080-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Kyiv:20240718T140000
DTEND;TZID=Europe/Kyiv:20240718T170000
DTSTAMP:20260417T184558
CREATED:20240704T114402Z
LAST-MODIFIED:20240705T115421Z
UID:10000417-1721311200-1721322000@hsmai.eu
SUMMARY:Digital Motivational Training Session for Ukrainian hoteliers
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15724″ img_size=”full” alignment=”center” css=””][mk_fancy_title color=”#663399″ size=”30″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Recruiting\, Retaining\, and Motivating Employees[/mk_fancy_title][vc_column_text css=”.vc_custom_1720092882998{margin-bottom: 0px !important;}”]Date: Thursday\, July 18th\nTime: 2:00 PM – 5:00 PM (EET)\nLocation: Virtual[/vc_column_text][vc_column_text css=”.vc_custom_1720180457619{margin-bottom: 0px !important;}”]HSMAI Europe\, in collaboration with the Ukrainian Hotels & Resorts Association (UHRA)\, is organising a special digital motivational training session exclusively for Ukrainian hoteliers to support the hospitality industry in Ukraine. \nJoin us for an engaging and insightful 3-hour webinar\, including a break\, tailored for General Managers\, top managers\, and heads of revenue-driven departments\, as well as marketing and sales. \nDuring the webinar\, you will: \n\nLearn about the latest trends in recruiting and retaining staff\nGet practical advice on creating effective recruitment and training programs\nDiscover how to motivate and encourage your employees\n\nThe session will be conducted by experienced experts who will share their knowledge and experience with you. We are pleased to announce the following will also be joining us to provide their insights and expertise.  \n\nMichael Wierling\, Director HR\, Northern Europe at IHG Hotels & Resorts and the Chair of the HSMAI Europe People & Culture Advisory Board\nRoland Seddon\, Managing Director at MRK Associates (Recruitment Agency) and Member of the HSMAI Europe Board of Directors\nVictoriya Starovoyit\, General Manager at Holiday Inn Kyiv\n\nGiven the current situation in Ukraine\, the emphasis on “Motivation and Engagement of Staff” is particularly important. \nTake advantage of this opportunity to discover how to improve your HR management and hotel business. \nSign up now\, don’t miss out on this valuable opportunity![/vc_column_text][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FVbyPm|target:_blank”][vc_column_text css=”.vc_custom_1720093369222{margin-bottom: 0px !important;}”]About HSMAI Europe \n\n\nHSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer\, pioneer and the go-to industry resource for professional development\, commercial strategies and sustainability in the hospitality\, travel and tourism industry. For more information about HSMAI Region Europe\, visit www.hsmai.eu \n\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/digital-motivational-training-session-for-ukrainian-hoteliers/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/07/v1-2-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Lisbon:20240716T180000
DTEND;TZID=Europe/Lisbon:20240716T210000
DTSTAMP:20260417T184558
CREATED:20240628T133448Z
LAST-MODIFIED:20240716T121350Z
UID:10000416-1721152800-1721163600@hsmai.eu
SUMMARY:Press Conference for Media and Industry Professionals | Lisbon
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15704″ img_size=”full” alignment=”center” css=””][mk_fancy_title color=”#669933″ size=”25″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Press Conference for Media and Industry Professionals | Lisbon[/mk_fancy_title][vc_column_text css=”.vc_custom_1719824897885{margin-bottom: 0px !important;}”]📅 Date: Tuesday\, July 16th\, 2024\n🕒 Time: 6:00 PM – 9:00 PM\, including drinks and networking\n📍 Venue: Sheraton Lisboa Hotel & Spa\, R. Latino Coelho 1\, 1050-234\, Lisbon\, Portugal[/vc_column_text][vc_column_text css=”.vc_custom_1719571317406{margin-bottom: 0px !important;}”]HSMAI Europe is coming to Portugal! We are thrilled to announce our inaugural press conference in Lisbon. Join us for an exciting and enlightening event where we invite top executives\, leading professionals from the Portuguese hospitality sector\, prominent members of the press and media to come together to network and share insights. \nDiscover the mission and benefits of affiliating with HSMAI Europe\, and engage in dynamic discussions on the latest updates and groundbreaking initiatives within the hospitality industry. Don’t miss this opportunity to be part of a pivotal moment for hospitality in Portugal.[/vc_column_text][vc_btn title=”REGISTER HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FBzePb|target:_blank”][/vc_column][/vc_row][vc_row][vc_column][mk_fancy_title color=”#663399″ size=”25″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]PROGRAM[/mk_fancy_title][vc_column_text css=”.vc_custom_1720614571837{margin-bottom: 0px !important;}”]Registration[/vc_column_text][vc_column_text css=”.vc_custom_1720614599792{margin-bottom: 0px !important;}”]Welcome and update about HSMAI Europe and what’s next in Portugal\nBy Ingunn Hofseth\, President & CEO at HSMAI Europe[/vc_column_text][vc_single_image image=”10275″ img_size=”120×120″ style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1720614827827{margin-bottom: 0px !important;}”]Leading the future of hospitality in Portugal\nBy Pedro Colaco\, President & CEO at GuestCentric and Great Hotels of the World[/vc_column_text][vc_single_image image=”15737″ img_size=”120×120″ style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1721131566853{margin-bottom: 0px !important;}”]Why is HSMAI Europe’s presence in Portugal important?\nBy Christelle Pitrel\, Head of Operations & Asset Management Portugal GCP Hospitality[/vc_column_text][vc_single_image image=”15752″ img_size=”120×120″ style=”vc_box_border_circle” border_color=”violet” css=””][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1720685698196{margin-bottom: 0px !important;}”]Driving Marketing Innovation in Portugal’s Evolving Market\nAn interactive discussion with the audience\, moderated by Henrique Veiga\, with the following panel members:[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”15740″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1720616009781{margin-bottom: 0px !important;}”]\nModerator \nHenrique Veiga\nFounder & CEO at BAE Ventures \n[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”15737″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1720615242093{margin-bottom: 0px !important;}”]\nPedro Colaco\nPresident & CEO at GuestCentric and Great Hotels of the World \n[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”15739″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1720615354001{margin-bottom: 0px !important;}”]\nSofia Almeida\nDirector of Tourism and Hospitality Area at Universidade Europeia \n[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”15746″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1720697749886{margin-bottom: 0px !important;}”]\nMario Chessa\nManaging Partner at ChessaConnect \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”15747″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1720697771700{margin-bottom: 0px !important;}”]\nCatarina Alves Ribeiro\nCEO & Owner at Brainding \n[/vc_column_text][/vc_column][vc_column width=”1/4″][/vc_column][vc_column width=”1/4″][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][vc_column_text css=”.vc_custom_1720616197867{margin-bottom: 0px !important;}”]Followed by Networking\, Food and Drinks[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][vc_column_text css=”.vc_custom_1720616206504{margin-bottom: 0px !important;}”]For enquiries\, please reach out to us at postbox@hsmai.eu[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/press-conference-for-media-and-industry-professionals-lisbon/
LOCATION:Sheraton Lisboa Hotel & Spa\, R. Latino Coelho 1\, Lisbon\, 1050-234\, Portugal
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/06/3-12.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240620T140000
DTEND;TZID=Europe/Amsterdam:20240620T180000
DTSTAMP:20260417T184558
CREATED:20240412T151801Z
LAST-MODIFIED:20240606T091822Z
UID:10000403-1718892000-1718906400@hsmai.eu
SUMMARY:Power-Up | Amsterdam | June 2024
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1717665499427{margin-bottom: 0px !important;}”]\n\nHSMAI Europe Power-Up in Amsterdam\nExplore the technology trends shaping the future of the RFP process and dynamic rates in our industry \n📅 Date: Thursday\, 20th June\, 2024\n🕒 Time: 2:00 pm to 6 pm (educational program starts at 2:30 pm)\n📍 Venue: DoubleTree by Hilton Amsterdam Centraal Station \nRegistration opens at 2:00 pm\, and the educational program starts at 2:30 pm followed by networking\, drinks and light food. \nRalph A. van Hooijdonk\, Founder & CEO of Venuesuite will kick- start the meeting. He will also present the findings of the venue benchmark from analysing 15000 online mice bookings. \nAs the 2nd generation of a family owned conference venue (https://nbccongrescentrum.nl/)\, Ralph has seen firsthand the pains of lengthy RFP proposals that take both the bookers and reservation managers “Down the Rabbit Hole”. \nBeyond his work with Venuesuite\, Ralph is an avid marathon runner from the Netherlands and lives in Dusseldorf. \n \n  \nFollowing Ralph’s presentation\, we will hear from Agatha Carreau\, a Revenue Management Lecturer at Hotelschool The Hague\, who will discuss RFPs and the critical role of analytics. \n  \nJoin the interactive discussion!\nDon’t miss this chance to connect and discuss the future of our industry![/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”SIGN UP HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2Fw0O42|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/power-up-in-amsterdam/
LOCATION:DoubleTree by Hilton Amsterdam Centraal Station\, 4 Oosterdoksstraat\, Amsterdam\, NH\, 1011 DK\, Netherlands
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/04/meetconnect-2024-1920x1080-1.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
GEO:52.3768547;4.9045578
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=DoubleTree by Hilton Amsterdam Centraal Station 4 Oosterdoksstraat Amsterdam NH 1011 DK Netherlands;X-APPLE-RADIUS=500;X-TITLE=4 Oosterdoksstraat:geo:4.9045578,52.3768547
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240613T100000
DTEND;TZID=Europe/London:20240613T150000
DTSTAMP:20260417T184558
CREATED:20240206T172602Z
LAST-MODIFIED:20240522T180833Z
UID:10000390-1718272800-1718290800@hsmai.eu
SUMMARY:HSMAI Europe Think Tank | London (By Invitation Only)
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1716400885790{margin-bottom: 0px !important;}”] \nThink Tank – By Invitation Only\nAI in Hospitality\nLondon Thursday June 13th 2024\n📅 Date: Thursday\, June 13th\, 2024\n🕒 Time: 10:00 AM – 3:00 PM (lunch from 12 15 AM – 1 PM)\n📍 Venue: The Clermont London\, Victoria – 101 Buckingham Palace Rd\, London SW1W 0SJ \nHSMAI Europe has invited Terry Jones to kick off HSMAI’s Think Tank in London with an hour presentation to get us started. He will provide insights on transformational skills needed to lead through change and innovation. \nTerry Jones\, President\, ON\, Inc is a technology pioneer who has played a pivotal role in creating the trillion-dollar e-commerce travel industry. \nWhereas other people talk about innovation – Terry Jones lives it. Only .01% of businesses reach the elusive billion-dollar “unicorn” status\, Jones built and scaled not one but two unicorn businesses (Travelocity and Kayak). \nAs a board director for more than 20 companies\, his IPOs and exits total over $10 Billion. \nJones is a highly sought-after international speaker and a recognized global authority in the “Future of Business”\, “Disruptive Leadership”\, and “Digital Transformation.” \nHe is the author of the critically-acclaimed books\, “ON Innovation”\, “Turning on Innovation in Your Culture\, Team\, and Organization.” And Disruption OFF\, “The technological disruption coming for your company and what to do about it” \nFurthermore\, we will be joined by Josje van Dongen\, Head of Innovation & Programme Specialisations at Hotel Management School Maastricht as well as a distinguished member of the HSMAI Europe Board of Directors. Josje will be bringing her wealth of experience and expertise as she takes on the important role of moderating this upcoming Think Tank session.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_button size=”large” url=”https://eur.cvent.me/73KXD” fullwidth=”true” bg_color=”#669933″]RSVP here[/mk_button][/vc_column][/vc_row]
URL:https://hsmai.eu/event/hsmai-europe-think-tank-london-by-invitation-only/
LOCATION:The Clermont London\, Victoria\, 101 Buckingham Palace Rd\, London\, SW1W 0SJ\, United Kingdom
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/02/think-tank-1920-x-700-px-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240530T023000
DTEND;TZID=Europe/Amsterdam:20240530T200000
DTSTAMP:20260417T184558
CREATED:20240516T104230Z
LAST-MODIFIED:20240528T142322Z
UID:10000406-1717036200-1717099200@hsmai.eu
SUMMARY:Planleggingsmøte | Grand Hotel Oslo
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1716906204079{margin-bottom: 0px !important;}”]\nHSMAI med kraftig satsing i Norge\nTorsdag 30. mai på Grand Hotel i Oslo\nHSMAI lanserer Power Breakfast og Power-Up i Oslo\, Bergen\, Trondheim og Tromsø. \nNå kan du bli med å forme de og andre HSMAI aktiviteter for hotell\, event og reiselivsbransjen i Norge 🎉 \nVi inviterer deg til å bli med oss på det spennende møtet torsdag 30. mai\, fra kl. 14:30 til kl. 20:00 på Grand Hotel i Oslo. Først vil vi presentere våre nye initiativer\, etterfulgt av en engasjerende workshop hvor vi deler opp gruppen per aktiviteter. Og hva er bedre enn å diskutere og påvirke strategier for bransjen over deilig mat og forfriskninger? \nSett av hele ettermiddagen og kvelden fra kl 14:30. \nHer er en smakebit på noen av de spennende aktivitetene du kan være med på å forme og sette temaer: \n\nPower Breakfast\nPowerUp – kveldsarrangement\nFuture You\nConnecting Future Leaders\nMøte- og Eventbørsen\nHSMAI Awards Norge\nSales Leader Konferanse\nUlike sertifiseringer\n\n[/vc_column_text][vc_btn title=”MELD DEG PÅ HER!” color=”violet” size=”lg” align=”center” i_icon_fontawesome=”far fa-hand-point-right” css=”” button_block=”true” add_icon=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FP1OnL|target:_blank”][vc_column_text css=”.vc_custom_1713772886960{margin-bottom: 0px !important;}”]Kontakt oss på postbox@hsmai.eu for henvendelser angående medlemskap eller andre spørsmål.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1713773297238{margin-bottom: 0px !important;}”]\nHSMAI søker Membership Development Managers\nEn av dem vil arbeide spesielt med Norge og må kunne flytende norsk muntlig og skriftlig.\nDu kan lese mer om det her: https://hsmai.eu/2024/02/27/job-advertisement-membership-development-managers/[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/planleggingsmote-grand-hotel-oslo/
LOCATION:Grand Hotel Oslo\, Karl Johans gate 31\, 0159\, Oslo\, Norway
GEO:59.9141652;10.7398777
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Grand Hotel Oslo Karl Johans gate 31 0159 Oslo Norway;X-APPLE-RADIUS=500;X-TITLE=Karl Johans gate 31\, 0159:geo:10.7398777,59.9141652
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240529T150000
DTEND;TZID=Europe/Amsterdam:20240529T163000
DTSTAMP:20260417T184558
CREATED:20240221T164834Z
LAST-MODIFIED:20240517T115859Z
UID:10000398-1716994800-1717000200@hsmai.eu
SUMMARY:Virtual: Roundtable for Senior Sales Executives
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15211″ img_size=”full” alignment=”center”][vc_column_text css=”.vc_custom_1715944724815{margin-bottom: 0px !important;}”]\nTopic: Future of the RFP process in our industry \n(By Invitation Only)\nJoin us for a virtual roundtable discussion among senior executives in Sales in Hospitality. This roundtable will focus on the topic of Future of the RFP process in our industry\, providing insights and opening for dialogue on this very interesting topic. This roundtable is By-Invitation-Only. \n📅 Date: Wednesday\, May 29th\, 2024\n🕒 Time: 3:00 PM – 4:30 PM CET (2:00 PM – 3:30 PM – UK time)\n📍 Virtual Venue: Zoom – Link will be provided a couple of days before the roundtable takes place \nThe discussion will be kickstarted by Kostas Ioannidis\, Sales Director | Global Sales – Europe at IHG Hotels & Resorts and Chair of the HSMAI Europe Sales Advisory Board. Kostas will share his thoughts on Future of the RFP process\, setting the stage for an engaging conversation amongst the participants. Kostas will also be moderating the roundtable discussion. \nWe will abide by HSMAI´s Antitrust Policy\, which we will share with you as a reminder at the beginning of the session. \nDon’t miss this opportunity to engage with industry leaders![/vc_column_text][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2Fk7NnK|target:_blank”][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1714135951006{margin-bottom: 0px !important;}”]3:00–3:05 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712914271716{margin-bottom: 0px !important;}”]\nWelcome\n[/vc_column_text][vc_column_text css=”.vc_custom_1714138337774{margin-bottom: 0px !important;}”] \nIngunn Hofseth\, President & CEO at HSMAI Region Europe\nA welcome to the attendees\, introduction + Code of Ethics[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1714136521988{margin-bottom: 0px !important;}”]3:05–3:15 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1715177130010{margin-bottom: 0px !important;}”]\nFuture of the RFP process in our industry\n[/vc_column_text][vc_column_text css=”.vc_custom_1715177085435{margin-bottom: 0px !important;}”] \nKostas Ioannidis\, Sales Director | Global Sales – Europe at IHG Hotels & Resorts and Chair of the HSMAI Europe Sales Advisory Board\nIntroduction to the topic of Future of the RFP process in our industry[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1714136536218{margin-bottom: 0px !important;}”]3:15–4:30 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1714136481794{margin-bottom: 0px !important;}”]\nDialogue and discussions\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2Fk7NnK|target:_blank”][vc_separator css=””][vc_column_text css=”.vc_custom_1714136717027{margin-bottom: 0px !important;}”]About HSMAI Europe: \nHSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer\, pioneer and the go-to industry resource for professional development\, commercial strategies and sustainability in the hospitality\, travel and tourism industry. Visit us at www.hsmai.eu[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/virtual-roundtable-for-senior-sales-executives/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/02/virtual-roundtable-for-senior-sales-executives.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20240523T180000
DTEND;TZID=Europe/Athens:20240523T210000
DTSTAMP:20260417T184558
CREATED:20240327T131708Z
LAST-MODIFIED:20240521T083741Z
UID:10000401-1716487200-1716498000@hsmai.eu
SUMMARY:Press conference for Media and Industry Professionals | Athens
DESCRIPTION:[vc_row][vc_column][mk_fancy_title font_family=”none”]\n\nPress conference for Media and Industry Professionals | Athens\n[/mk_fancy_title][/vc_column][/vc_row][vc_row][vc_column][vc_single_image image=”15298″ img_size=”medium” css=””][vc_column_text css=”.vc_custom_1716220091507{margin-bottom: 0px !important;}”]HSMAI Europe\, in partnership with the Swiss Alpine Center\, is thrilled to announce an upcoming press conference set to unfold in Athens on Thursday afternoon\, May 23. Esteemed executives\, professionals from the Greek hospitality sector\, and members of the Greek press and media are warmly invited to participate. This event promises an enlightening platform to showcase the mission and advantages of affiliating with HSMAI\, alongside insightful discussions on pivotal updates and initiatives within the hospitality sector. \n📅 Date: Thursday May 23rd\, 2024\n🕒 Time: 6:00 PM – 9:00 PM\, including drinks and networking\n📍 Venue: Athenaeum InterContinental – Athens\, Greece[/vc_column_text][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FYGaed|target:_blank”][/vc_column][/vc_row][vc_row][vc_column][mk_fancy_title color=”#663399″ size=”25″ font_weight=”bold” font_family=”Merriweather” font_type=”google”]PROGRAM[/mk_fancy_title][vc_column_text css=”.vc_custom_1716218861595{margin-bottom: 0px !important;}”]Registration[/vc_column_text][vc_column_text css=”.vc_custom_1716218765518{margin-bottom: 0px !important;}”]Welcome and update about HSMAI Europe and what’s next in Greece\nBy Ingunn Hofseth\, President & CEO at HSMAI Europe[/vc_column_text][vc_single_image image=”11512″ img_size=”120×120″ style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1716280660130{margin-bottom: 0px !important;}”]Introduction to the various global HSMAI certification opportunities\nBy Frederic Toitot\, Founder and Managing Director at Hotel Games member and past chair of the HSMAI Europe Revenue Optimisation Advisory Board.[/vc_column_text][vc_single_image image=”14657″ img_size=”120×120″ style=”vc_box_border_circle” border_color=”violet” css=””][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1716218852503{margin-bottom: 0px !important;}”]Discussion\nAn interactive discussion with the audience\, moderated by Frederic Toitot\, with the following panel members:[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/3″][vc_single_image image=”14470″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1716278282340{margin-bottom: 0px !important;}”]\nDimitris Manikis\nPresident EMEA at Wyndham Hotels & Resorts and member of the Board of Directors of HSMAI Europe \n[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”15368″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1716217979428{margin-bottom: 0px !important;}”]\nKostas Ioannidis\nSales Director\, Global Sales Europe\, at IHG Hotels & Resorts and Sales Advisory Board Chair for HSMAI Europe \n[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”15376″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1716219031584{margin-bottom: 0px !important;}”]\nSybil Hofmann\nPresident of International Programs at the Swiss Alpine Center \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/3″][vc_single_image image=”15375″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1716218241136{margin-bottom: 0px !important;}”]\nNikos Giokas\nBusiness Development Director EMEA at Plusgrade \n[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”14657″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1716280644459{margin-bottom: 0px !important;}”]\nFrederic Toitot\nModerator\nFounder and Managing Director at Hotel Games and member and past chair of the HSMAI Europe Revenue Optimisation Advisory Board \n[/vc_column_text][/vc_column][vc_column width=”1/3″][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1716217766953{margin-bottom: 0px !important;}”]Followed by Networking\, food and drinks[/vc_column_text][vc_column_text css=”.vc_custom_1713787250396{margin-bottom: 0px !important;}”]For questions\, please contact us at postbox@hsmai.eu[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/press-conference-for-media-and-industry-professionals-athens/
LOCATION:Athenaeum Intercontinental\, Leof. Andrea Siggrou 89-93\, Athina\, 117 45\, Greece
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/03/athen.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240513T130000
DTEND;TZID=Europe/Amsterdam:20240513T160000
DTSTAMP:20260417T184558
CREATED:20240327T133811Z
LAST-MODIFIED:20240422T122107Z
UID:10000402-1715605200-1715616000@hsmai.eu
SUMMARY:Roundtable for Senior Commercial Leaders | Frankfurt
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1713430441911{margin-bottom: 0px !important;}”]\n\nTopic: The Future of MICE Data (By Invitation Only)\nJoin us for a state-of-the-art Roundtable for Senior Management in Sales\, Revenue\, and IT Systems & Programs. \nAll hotels and hotel chains facing the same challenges in the fast-growing digital MICE market. This impacts the areas of total account management\, total revenue management and on the IT infrastructure behind all systems. Discuss and identify new opportunities and how hotels can improve their systems to find common industry MICE standards for the future. \n📅 Date: Monday May 13rd\, 2024\n🕒 Time: 1:00 PM – 4:00 PM (lunch from 1-2 PM)\n📍 Venue: Sofitel Frankfurt Opera – Frankfurt\, Germany \nThis by-invitation-only roundtable will delve into the topic of Creating a MICE market data culture. \nThis Roundtable is sponsored by MICEview and Amadeus \n  \nWe will abide by HSMAI´s Antitrust Policy\, which we will share with you as a reminder at the beginning of the session. \nWhich senior management members from your corporate office might be potential delegates?\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_button size=”large” url=”https://eur.cvent.me/exVoo” fullwidth=”true” bg_color=”#669933″]RSVP here[/mk_button][/vc_column][/vc_row]
URL:https://hsmai.eu/event/roundtable-for-senior-commercial-leaders-frankfurt/
LOCATION:Sofitel Frankfurt Opera\, Opernpl. 16\, Frankfurt am Main\, 60313\, Germany
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/03/virtual-roundtable-for-senior-commercial-leaders.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240429T150000
DTEND;TZID=Europe/Amsterdam:20240429T163000
DTSTAMP:20260417T184558
CREATED:20240221T164521Z
LAST-MODIFIED:20240426T133459Z
UID:10000396-1714402800-1714408200@hsmai.eu
SUMMARY:Virtual: Roundtable for Senior Revenue Management Executives
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15217″ img_size=”full” alignment=”center”][vc_column_text css=”.vc_custom_1714138262558{margin-bottom: 0px !important;}”]\nTopic: Creating a Total Revenue Management (TRM) Culture \n(By Invitation Only)\nJoin us for a virtual roundtable discussion among senior executives in Revenue Management in Hospitality. This event will focus on the topic of Creating a Total Revenue Management (TRM) Culture\, providing insights and opening for dialogue on strategies for revenue optimization in the hospitality industry. This roundtable is By-Invitation-Only. \n📅 Date: Monday\, April 29th\, 2024\n🕒 Time: 3:00 PM – 4:30 PM CET\n📍 Virtual Venue: Zoom – Link will be provided a couple of days before the roundtable takes place \nThe discussion will be kickstarted by Pär Augustsson\, VP Total Profit at Strawberry (formerly Nordic Choice Hotels) and Member of the HSMAI Europe Revenue Optimization Advisory Board. Pär will share his thoughts on Total Revenue Culture\, setting the stage for an engaging conversation amongst the participants. This part will be moderated by Shumi Khan\, SVP Business Intelligence & Revenue Management Accor Hotels and Chair of the HSMAI Europe Revenue Optimization Advisory Board. \nWe will abide by HSMAI´s Antitrust Policy\, which we will share with you as a reminder at the beginning of the session. \nDon’t miss this opportunity to engage with industry leaders and explore the topic of Creating a Total Revenue Management (TRM) Culture.[/vc_column_text][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FGmLvW|target:_blank”][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1714135951006{margin-bottom: 0px !important;}”]3:00–3:05 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712914271716{margin-bottom: 0px !important;}”]\nWelcome\n[/vc_column_text][vc_column_text css=”.vc_custom_1714138337774{margin-bottom: 0px !important;}”] \nIngunn Hofseth\, President & CEO at HSMAI Region Europe\nA welcome to the attendees\, introduction + Code of Ethics[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1714136521988{margin-bottom: 0px !important;}”]3:05–3:15 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1714136453319{margin-bottom: 0px !important;}”]\nCreating a Total Revenue Management (TRM) Culture\n[/vc_column_text][vc_column_text css=”.vc_custom_1714138374886{margin-bottom: 0px !important;}”] \nPär Augustsson\, VP Total Profit at Strawberry (formerly Nordic Choice Hotels) and Member of the HSMAI Europe Revenue Optimization Advisory Board\nIntroduction to the topic of Creating a Total Revenue Management (TRM) Culture[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1714136536218{margin-bottom: 0px !important;}”]3:15–4:30 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1714136481794{margin-bottom: 0px !important;}”]\nDialogue and discussions\n[/vc_column_text][vc_column_text css=”.vc_custom_1714138420204{margin-bottom: 0px !important;}”] \nShumi Khan\, SVP Business Intelligence & Revenue Management Accor Hotels and Chair of the HSMAI Europe Revenue Optimization Advisory Board\nModerating and leading the discussion on the topic of today\, kickstarted by Pär Augustsson.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FGmLvW|target:_blank”][vc_separator css=””][vc_column_text css=”.vc_custom_1714136717027{margin-bottom: 0px !important;}”]About HSMAI Europe: \nHSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer\, pioneer and the go-to industry resource for professional development\, commercial strategies and sustainability in the hospitality\, travel and tourism industry. Visit us at www.hsmai.eu[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/virtual-roundtable-for-senior-revenue-management-executives/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/02/virtual-roundtable-for-senior-revenue-management-executives-1.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240425T180000
DTEND;TZID=Europe/Amsterdam:20240425T210000
DTSTAMP:20260417T184558
CREATED:20240204T121604Z
LAST-MODIFIED:20250724T084007Z
UID:10000387-1714068000-1714078800@hsmai.eu
SUMMARY:Connecting Future Leaders | London
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1753346403996{margin-bottom: 0px !important;}”]\n\nWelcome to Connecting Future Leaders!\nTopic: Guest Satisfaction and Loyalty\nJoin us for an exclusive glimpse into the remarkable journey of Franck Arnold\, the esteemed Managing Director & Regional Vice-President at the Savoy Hotel in London\, as he shares insights on his inspiring career path in the hospitality industry and offers invaluable wisdom and inspiration to professionals in the hospitality sector. \n📅 Date: Thursday\, 25th April\n🕒 Time: 18:00 – 21:00\n📍 Venue: The Savoy Hotel\, London\n🏢 Address: Strand\, London WC2R 0EZ\, UK \nConnecting Future Leaders\, an event for young talents and leaders in the hotel\, event\, and travel industry. Our aim is to facilitate professional and social gatherings for the exchange of experiences and networking among young talents and leaders aged 35 and under. \nAgenda:\n\n18:00 – 18:30: Registration and mingling\n18:30 – 18:40: Welcome by Chris Keates\, Account Director at IHG Hotels & Resorts and member of the HSMAI Europe Rising Leaders Council\n18:40 – 19:10: Chris Keates in dialogue with Franck X. Arnold\, Managing Director & Regional Vice-President at The Savoy Hotel in London including Q&A with the audience \n19:20 – 19:50: Panel debate about Guest Satisfaction and Loyalty with Shumi Khan\, SVP Business Intelligence & Revenue Management Accor Hotels and Chair of the HSMAI Europe Revenue Optimization Advisory Board\, Debra Patterson\, Director Quality and Sustainability at The Savoy Hotel in London\, Scott Jakins\, GM at Staybridge Suite London Vauxhall and Franck X. Arnold\, Managing Director & Regional Vice-President at The Savoy Hotel in London. The panel debate will be moderated by Terence Baker\, News editor\, Europe\, Middle East & Africa at Hotel News Now\n19:50 – 20:00: Kahoot and prize\n20:00 – 21:00: Mingling and Afterwork\n\n[/vc_column_text][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FYxlB5%3Flocale%3Den-US|target:_blank”][vc_column_text css=”.vc_custom_1713439044327{margin-bottom: 0px !important;}”]\nAttendance:\nParticipation is free of charge\, and for HSMAI Members. Each participant will receive two drink vouchers\, and light refreshments and snacks will be served. \nIf you’re with an industry company that is not yet a member of HSMAI\, you are still welcome to sign up and join this first event in London. Please reach out to us at postbox@hsmai.eu for info about membership. Vendors have to be members to join.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1713263786011{margin-bottom: 0px !important;}”]\nSpeakers:\n[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/franck-arnold.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1712852536113{margin-bottom: 0px !important;}”]\nFranck X. Arnold\nManaging Director & Regional Vice-President\nThe Savoy Hotel in London \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1712852621701{margin-bottom: 0px !important;}”]Franck Arnold has thirty years in the hospitality industry and brings a wealth of experience from working for well-known luxury brands and independent hotels in North America and Europe. He joined The Savoy in September 2020 with a clear vision to navigate the hotel through the global pandemic\, remaining true to its heritage as the home of luxurious innovation in the UK. \nFranck began his journey into hospitality attending the Hotel School of Strasbourg (France)\, earning a Hotel Management and Culinary Arts degree\, followed by a Masters in Hotel Administration from IMHI Cornell-ESSEC (Paris) and his M.B.A from Henley Management College (UK). \nFranck’s entrance to the industry began with InterContinental Hotel’s Corporate Management Training Program. His roles included Assistant Restaurant Manager\, Rooms Division Manager Trainee\, Assistant Director of Food and Beverage and Executive Assistant Manager. During his thirteen years with IHG\, these leadership positions had Franck moving from Paris\, to London\, to Athens\, to Brussels and on to Madrid\, all prior to moving to North America where he served as Hotel Manager at the Barclay Intercontinental in New York. Franck then went on to join The Four Seasons Chicago as Hotel Manager before taking the role of Managing Director of the exquisite Jefferson hotel in Washington\, DC. He then moved his family back across the Atlantic to Edinburgh Scotland where he was General Manager of The Balmoral\, a five-star iconic Rocco Forte Hotel for five years. During his time at The Balmoral Franck became a Master Innholder and was given the Freedom of The City of London. \nIn 2016\, Franck took on the role of General Manager at The Ritz-Carlton\, Toronto\, where he was awarded the Forbes Five-Star every year from 2016\, and received the humanitarian award from the Hotel Association of Canada in 2018.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1713265652965{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/098e60cdc92949ecb65c5098036b038a_e8e0bf1ff069fd526ec4bb719029b654.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1713264298150{margin-bottom: 0px !important;}”]\nShumi Khan\nSVP Business Intelligence & Revenue Management Accor Hotels\nChair of the HSMAI Europe Revenue Optimization Advisory Board \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1713265642131{margin-bottom: 0px !important;}”]Shumi brings a wealth of experience in the field of analytics from previous roles across multiple industries. Within the hospitality sector she has worked in the revenue and analytics space at JAC Travel and Expedia. \nShe has many years of experience of addressing business problems and taking actionable recommendations gained through a combination of consulting and in-house roles within industry covering areas such as pricing\, loyalty\, innovation\, new market evaluation\, M&A advisory and digital migration. \nHighly numerate with the ability to use analytical tools and techniques in order to make sense of data and drive business strategy. Strong communication skills and commercially focused. Experienced at leading teams.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/debra-black-and-white.png” image_diameter=”150″][vc_column_text css=”.vc_custom_1713342037257{margin-bottom: 0px !important;}”]\nDebra Patterson\nDirector of Quality and Sustainability\nThe Savoy \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1713342044507{margin-bottom: 0px !important;}”]Debra Patterson has been part of The Savoy family for over 27 years and is the driving force behind the hotel’s journey to significantly reduce its environmental impact. \nJoining as assistant to the Regional General Manager in 1997\, Debra has progressed her career to a Director level role that combines both quality and sustainability to support the hotel’s goals. \nDemonstrating a true passion for sustainability in hospitality\, Debra has overseen the implementation of a diverse range of innovative and creative initiatives that have attracted national and international industry recognition for The Savoy; notably Virtuoso Best of the Best Award: Sustainable Tourism Leadership Hotel; European Hospitality Awards ‘Green Hotel of the Year’. \nWhilst ensuring sustainability remains a core value at The Savoy\, Debra’s role crosses over into the guest experience as she works with her team to oversee the regular in depth analysis of quality performance\, with the sole focus on guest satisfaction and delivering a standard of excellence that is never compromised. Debra is also responsible for driving The Savoy’s efforts to retain its Forbes five-star status each year\, overseeing the extensive and meticulous training required across departments to continuously achieve this accolade. \nDebra herself was named as one of the 50 Most Influential People in British Luxury in The Walpole Power List 2020 for her contribution to the development of Walpole’s Luxury Sustainability Manifesto and sustainable work.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/scott-jakins.jpeg” image_diameter=”150″][vc_column_text css=”.vc_custom_1713991914900{margin-bottom: 0px !important;}”]\nScott Jakins\nGeneral Manager\nStaybridge Suites London Vauxhall \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1713993184739{margin-bottom: 0px !important;}”]Award Winning General Manager with a wealth of experience in managing multiple brands for both IHG\, Hilton & Taj Hotels & Resorts.  Having worked for LGH\, Ambridge Hotels UK and now Cycas Hospitality\, Scott has extensive operational knowledge of franchise operations and the relationship between owners\, management companies and brands. Scott has had experience in managing IHG brands Crowne Plaza\, Holiday Inn & Staybridge Suites. In his current role he oversees the operation of the Staybridge Suites London – Vauxhall\, which is the top ranked property for Guest Love across all brands in the UK & I YTD 2024 and maintains its position as the highest ranked IHG hotel in London for the past 16 months.  Furthermore\, Scott’s position is Cycas supports the groups overall portfolio of 8 IHG properties across Europe. In April 2024\, Scott received the IHG Owners Impact Award – Leadership\, for outstanding contribution to Ownership Relations and overall hotel performance.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2023/03/terence-baker-1.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1713968487279{margin-bottom: 0px !important;}”]\nTerence Baker\nNews editor\, Europe\, Middle East & Africa\nHotel News Now \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1713968474200{margin-bottom: 0px !important;}”]The panel discussion will be moderated by Terence Baker\, an accomplished journalist and editor with over 20 years of expertise in the hospitality industry. He is currently the News Editor\, Europe\, Middle East & Africa at Hotel News Now\, renowned for his insightful coverage of the latest industry trends and market insights. Terence is an engaging speaker\, with a talent for breaking down complex topics into accessible and informative presentations. He is passionate about sharing his knowledge and insights to help others gain a deeper understanding of the industry.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/chris-keates.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1712852659867{margin-bottom: 0px !important;}”]\nChris Keates\nAccount Director at IHG Hotels & Resorts\nMember of the HSMAI Europe Rising Leaders council \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1712853791441{margin-bottom: 0px !important;}”]Chris Keates is an Account Director at IHG Hotels & Resorts and a member of the HSMAI Europe Rising Leaders council. Named HSMAI Europe Young Talent of the Year 2021. Chris has a a proven track record in sales\, operations\, and MICE & Corporate Sales\, furthermore Chris is adept at navigating the complexities of the industry. Holding a BA (Hons) in Corporate Event and Conference Management with a focus on Events Management from Bucks New University\, Chris is well-equipped to drive success in any venture he undertakes. With his passion for excellence and dedication to professional growth.[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/connecting-future-leaders-london/
LOCATION:The Savoy Hotel\, 2 Savoy Ct\, Strand\, London\, WC2R 0EZ\, United Kingdom
ATTACH;FMTTYPE=image/jpeg:https://hsmai.eu/wp-content/uploads/sites/15/2024/02/cfl-london-1.jpg
GEO:51.5102932;-0.1205788
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Savoy Hotel 2 Savoy Ct Strand London WC2R 0EZ United Kingdom;X-APPLE-RADIUS=500;X-TITLE=2 Savoy Ct\, Strand:geo:-0.1205788,51.5102932
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240419T130000
DTEND;TZID=Europe/Amsterdam:20240419T143000
DTSTAMP:20260417T184558
CREATED:20240206T173350Z
LAST-MODIFIED:20240412T102102Z
UID:10000391-1713531600-1713537000@hsmai.eu
SUMMARY:Spring Curate | Virtual (By Invitation Only)
DESCRIPTION:[vc_row disable_element=”yes”][vc_column][vc_column_text css=”.vc_custom_1712913575246{margin-bottom: 0px !important;}”]\n\nSpring Curate – Virtual event\nCurate is an exclusive benefit for Organizational Member companies of HSMAI. Executives from these companies have the rare and unique opportunity to discuss emerging industry trends and issues while engaging with each other in a highly interactive format. \n📅 Date: Friday April 19th\n🕒 Time: 1 PM CET – 2.30 PM CET\n📍 Location: Virtual \nTOPIC: SUPERCHARGE YOUR LOYALTY PROGRAM TO CAPTIVATE TODAY’S TRAVELLERS AND DRIVE SUBSTANTIAL REVENUE GROWTH \nModerated by: Dan Hiza\, Vice President\, Business Development – Hospitality Ancillaries at Plusgrade \nTopics: \n\nWhat role does a customer loyalty programme play in today’s environment?\nHow marketing your loyalty programme is a key in revenue strategy.\nPlaying the Loyalty game differently\n\nThe Spring Curate will be held as a virtual event and By Invitation Only. \nTarget group:  \nLeaders eager to learn about best practices for engaging existing members\, securing new members and awakening non-active members. Leaders responsible for growing and managing loyalty programs will benefit by understanding what is driving loyalty across the travel sphere. \nWhich senior management members from your corporate office might be potential delegates?\n[/vc_column_text][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FBgAWa|target:_blank”][vc_column_text css=”.vc_custom_1711541523896{margin-bottom: 0px !important;}”]You can also reach out to us at postbox@hsmai.eu[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1712917259230{margin-bottom: 0px !important;}”]\n\n \nSUPERCHARGE YOUR LOYALTY PROGRAM TO CAPTIVATE TODAY’S TRAVELLERS AND DRIVE SUBSTANTIAL REVENUE GROWTH\n📅 Date: Friday April 19th\n🕒 Time: 1:00 PM CET – 2.30 PM CET\n📍 Location: Virtual\nCurate is an exclusive benefit for Organizational Member companies of HSMAI. Executives from these companies have the rare and unique opportunity to discuss emerging industry trends and issues while engaging with each other in a highly interactive format. \nThe Spring Curate will be held as a virtual event and By Invitation Only. \nWe will abide by HSMAI´s Antitrust Policy\, which will be shared with you as a reminder at the beginning of the session. \nTarget group:  \nLeaders eager to learn about best practices for engaging existing members\, securing new members and awakening non-active members. Leaders responsible for growing and managing loyalty programs will benefit by understanding what is driving loyalty across the travel sphere.[/vc_column_text][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FBgAWa|target:_blank”][vc_separator][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1712912873748{margin-bottom: 0px !important;}”]1:00–1:05 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712914271716{margin-bottom: 0px !important;}”]\nWelcome\n[/vc_column_text][vc_column_text css=”.vc_custom_1712914311699{margin-bottom: 0px !important;}”] \nIngunn Hofseth\, President & CEO at HSMAI Region Europe\nA welcome to the attendees.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1712912937252{margin-bottom: 0px !important;}”]1:05–1:15 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712913892270{margin-bottom: 0px !important;}”]\nPART 1: What role does a customer loyalty programme play in today’s environment?\n[/vc_column_text][vc_column_text css=”.vc_custom_1712914633108{margin-bottom: 0px !important;}”] \nPresented by Dan Hiza\, Vice President Business Development – Hospitality Ancillaries at Plusgrade\nA data driven discussion including the latest statistics on the revenue impact of loyalty programmes.\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1712912995335{margin-bottom: 0px !important;}”]1:15–1:30 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712914187401{margin-bottom: 0px !important;}”]\nPART 2: How a thriving loyalty program can drive revenue and profitability\n\n[/vc_column_text][vc_column_text css=”.vc_custom_1712914643667{margin-bottom: 0px !important;}”] \nPresented by Paul Rantilla\, CRO – Hospitality Ancillaries at Plusgrade\nEffective communication with your guests\, delivered at the right time and through appropriate channels\, is paramount for maximising lifetime value to your business.\n\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1712912995335{margin-bottom: 0px !important;}”]1:15–1:30 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712914652498{margin-bottom: 0px !important;}”]\nPART 3: Playing the loyalty game differently\n\nPresented by Dan Hiza\, Vice President\, Business Development – Hospitality Ancillaries at Plusgrade\nLoyalty programs must continuously adapt to allure new members\, keep existing ones engaged\, and revive dormant ones. It’s imperative to revolutionise strategies to cultivate loyal guests.\n\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1712913409931{margin-bottom: 0px !important;}”]1:45–2:10 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712914898300{margin-bottom: 0px !important;}”]\nPART 4: Brainstorming\n\nAttendees will be separated into breakout groups and brainstorm the top initiatives that will be most relevant in today’s market. \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1712913193807{margin-bottom: 0px !important;}”]2:10–2:25 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712913758914{margin-bottom: 0px !important;}”]\nPART 5: Presentations from the Brainstorms\n\nEach breakout group will present their top 5 ideas from their Brainstorming session.\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1712913193807{margin-bottom: 0px !important;}”]2:10–2:25 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712913768743{margin-bottom: 0px !important;}”]\nConclusion and Next Steps\nIngunn Hofseth and Dan Hiza. \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FBgAWa|target:_blank”][mk_divider style=”thin_solid”][vc_column_text css=”.vc_custom_1711541662949{margin-bottom: 0px !important;}”]\nAbout HSMAI Europe: \nHSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer\, pioneer and the go-to industry resource for professional development\, commercial strategies and sustainability in the hospitality\, travel and tourism industry. Visit us at www.hsmai.eu  \nAbout Plusgrade:\nPlusgrade brings happiness to travellers while driving ancillary revenue for the global travel industry. We partner with 200+ airline\, hospitality\, cruise\, passenger rail\, and financial services companies to create new\, meaningful revenue streams through incredible customer experiences. Founded in 2009\, we are headquartered in Montreal with offices in Toronto\, New York\, San Francisco\, London\, Dubai\, Tel Aviv and Singapore. \nAbout Points.com:\nAs the global leader in powering loyalty commerce\, Points has been changing the way loyalty program members get and use their points and miles for more than two decades. In 2022\, Points was acquired by Plusgrade\, the leading provider of ancillary revenue solutions for the global travel industry\, bringing two of the largest sources of ancillary revenue under one roof to create even greater impact for travel businesses worldwide.[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/spring-curate-virtual-by-invitation-only/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/02/1-1.png
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DTSTART;TZID=Europe/Amsterdam:20240418T080000
DTEND;TZID=Europe/Amsterdam:20240418T103000
DTSTAMP:20260417T184558
CREATED:20240320T121537Z
LAST-MODIFIED:20240320T132112Z
UID:10000400-1713427200-1713436200@hsmai.eu
SUMMARY:Breakfast Meeting | Copenhagen
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1710936963802{margin-bottom: 0px !important;}”]\n\nJoin us for a Breakfast Meeting in Copenhagen\nJoin us for the first HSMAI Europe Breakfast Meeting in Copenhagen! This event offers a unique opportunity for hospitality professionals to gain insights into the latest revenue management strategies tailored for today’s dynamic hotel industry. \n📅 Date: Thursday\, 18 April\, 2024\n🕒 Time: 08:00 – 10:30\n📍 Venue: Comfort Hotel Vesterbro\, Copenhagen\, Denmark\n🏢 Address: Vesterbrogade 23/29 \nRegistration and breakfast will be open and served from 08:00\, and the event Educational Program will start at 08:30. \nEducational Program\nTopic: Aligning for Success – Customer-Centric Revenue Strategies for Today’s Hotel Leaders\nSpeaker: Anders Johansson\, CEO at Demand Calendar and member of the HSMAI Europe Region Nordic Advisory Board \nAnders Johansson is a renowned expert in hotel revenue management\, and he will lead an engaging discussion on Profit-Oriented Revenue Management (PORM). Beyond conventional metrics\, PORM emphasizes profitability at every operational level. Participants will gain valuable insights into Customer Acquisition Cost (CAC) optimization\, maximizing ancillary service revenues\, and enhancing commercial team productivity within a PORM framework. \nPrepare to revolutionize your revenue management approach with practical strategies and real-world examples shared by Anders Johansson.[/vc_column_text][vc_btn title=”Register Now” color=”green” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FyA5Zm|target:_blank”][/vc_column][/vc_row][vc_row][vc_column][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Anders Johansson\, CEO at Demand Calendar[/mk_fancy_title][mk_blockquote font_family=”none”]With over 30 years of experience in leading positions within hotels and restaurants\, Anders Johansson has pioneered revenue management principles in the hospitality sector since the late 1980s. In addition to his role at Demand Calendar\, Anders has been a consultant for the past ten years\, assisting businesses in creating business models\, visions\, and brands and increasing revenue streams. \n  \nAnders has also been sharing his extensive knowledge as a lecturer for 18 years\, teaching two 5-week courses in Strategic Revenue Management at the School of Hospitality\, Culinary Arts & Meal Science at Örebro University in Sweden. \n  \nFurthermore\, Anders has held various board member positions in notable companies such as Forenom\, InnSpire\, Kämp Collection Hotels\, and Bohemia Properties. \n  \nAnders holds an International Business\, accounting\, and finance degree from the Stockholm School of Economics. Today\, Anders is the CEO of Demand Calendar\, a company dedicated to helping commercial teams in the hospitality industry optimize revenue streams and increase profitability.[/mk_blockquote][vc_column_text css=”.vc_custom_1710937053945{margin-bottom: 0px !important;}”]Join us for an exciting and educational morning including networking opportunities with like-minded individuals. This event is free to attend\, making it an exceptional opportunity to participate in our local events.  \n*HSMAI Europe is hosting several local events in multiple cities across Europe throughout 2024\, exclusively for association members. For more information on how to become a member\, please contact us at postbox@hsmai.eu. [/vc_column_text][vc_btn title=”Register Now” color=”green” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FyA5Zm|target:_blank”][vc_separator color=”violet” style=”dashed” border_width=”2″][/vc_column][/vc_row][vc_row][vc_column][mk_fancy_title color=”#000000″ size=”16″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]About HSMAI Europe[/mk_fancy_title][vc_column_text css=”.vc_custom_1684930224980{margin-bottom: 0px !important;}”]HSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer\, pioneer and the go-to industry resource for professional development\, commercial strategies and sustainability in the hospitality\, travel and tourism industry. Read More[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/breakfast-meeting-copenhagen/
LOCATION:Comfort Hotel Vesterbro\, Vesterbrogade 23/29\, Copenhagen\, 1620\, Denmark
ATTACH;FMTTYPE=image/png:https://hsmai.eu/wp-content/uploads/sites/15/2024/03/breakfast-meeting-copenhagen-1.png
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BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240412T080000
DTEND;TZID=Europe/Amsterdam:20240412T170000
DTSTAMP:20260417T184558
CREATED:20240412T153638Z
LAST-MODIFIED:20240412T153638Z
UID:10000404-1712908800-1712941200@hsmai.eu
SUMMARY:Meet & Connect | Netherlands | September 2024
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1712936195332{margin-bottom: 0px !important;}”]\n\nJoin us for another Meet & Connect in Netherlands!\nDelve into the topics of Budgeting and forecasting and Creating a Total Revenue Management (TRM) culture. \n📅 Date: Thursday\, 5th Sept\, 2024\n🕒 Time: Registration from 2:00 pm\n📍 Venue: TBA\, Netherlands \nRegistration opens at 2:00 pm\, followed by the program at 2:30 pm. Afterwards\, network over drinks from 4:30 and onwards. \nDon’t miss this chance to connect and discuss the future of our industry![/vc_column_text][vc_btn title=”REGISTER NOW” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FA0xDx|target:_blank”][/vc_column][/vc_row]
URL:https://hsmai.eu/event/meet-connect-netherlands-september-2024/
ATTACH;FMTTYPE=image/jpeg:https://hsmai.eu/wp-content/uploads/sites/15/2024/04/meet-connect-3.jpg
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