FUTURE YOU | Oslo
2024-03-11 16:00 - 19:00 (Europe/Amsterdam) | Thon Hotel Storo, Vitaminveien 23, Oslo, 0485, Norway
FUTURE YOU
Utforsk karrieremulighetene innen hotell-, event- og reiselivsbransjen
Mandag 11. mars arrangerer HSMAI igjen FUTURE YOU, og denne gangen på Odeon Kino på Storo i Oslo. FutureYou er et arrangement for deg som ønsker å utforske karrieremulighetene innen hotell-, event- og reiselivsbransjen. Her vil du få en unik mulighet til å lære om de varierte og spennende mulighetene som blant annet finnes innen markedsføring, merkevarebygging, salg, revenue management, digitalisering, distribusjon, hotelledelse, restaurantledelse med mer i denne bransjen.
OM FUTURE YOU
Arrangementet består av inspirerende foredrag fra unge ledere og andre i bransjen, og du vil også få muligheten til å knytte kontakter med bransjefolk og høyskoler som kan åpne dører for fremtidige jobbmuligheter eller videre utdanning. Det vil settes av god tid til mingling, og det vil bli servert digg mat og drikke både når du ankommer og i løpet av arrangementet.
Som en voksende næring vil hotell-, event- og reiselivsbransjen trenge mange dyktige medarbeidere i fremtiden. Ved å delta på arrangementet vil du få verdifull innsikt i bransjen og de mange ulike muligheter som finnes her. Dette er din sjanse til å utforske en bransje i vekst og oppdage hvilke spennende utdannings- og karrieremuligheter som venter på deg. Kanskje du er en av dem som skal være med på å utvikle og prege bransjen fremover?
Ikke gå glipp av denne unike muligheten til å utforske hotell-, event- og reiselivsbransjen på nært hold. Bli med på arrangementet og ta det første steget mot en fremtidig karriere full av muligheter og suksess! Deltagelse, inkludert servering, er selvfølgelig helt gratis. Les mer og meld deg på her

HFTP and HSMAI Europe joint networking evening | Berlin
2024-03-06 18:00 - 21:00 (Europe/Amsterdam) | Crowne Plaza Berlin, Potsdamer Platz, Hallesche Straße 10, Berlin, 10963, Germany
HFTP and HSMAI Europe invites the hospitality industry to a joint evening event in Berlin
Following the successful inaugural networking event at ITB Berlin 2023, Hospitality Financial and Technology Professionals (HFTP®) and Hospitality Sales and Marketing Association International (HSMAI) Region Europe are thrilled to announce they are bringing the industry together again for a second networking evening, taking place on Wednesday March 6th 2024 in Berlin.
Hospitality, tourism and travel industry professionals are invited to join us. The evening will be a fantastic opportunity to reconnect with industry colleagues and be part of the discussion to improve the hospitality sector.
HFTP and HSMAI Region Europe are dedicated to fuel the growth and success on topics of revenue, sales, marketing, finance, technology, people and culture. This event will provide a platform for professionals to network, exchange ideas, and build valuable relationships.
The networking event will take place Wednesday March 6th 2024 from 18:00 to 21:00 CET at the Crowne Plaza Berlin, Potsdamer Platz, Hallesche Str 10, Berlin, 10963, Germany.
RSVP is required to attend this event

Connecting Future Leaders | Berlin
2024-03-04 17:45 - 21:00 (Europe/Amsterdam) | Crowne Plaza Berlin, Potsdamer Platz, Hallesche Straße 10, Berlin, 10963, Germany
Join us for Connecting Future Leaders at the Crowne Plaza Berlin on March 4th, as we welcome their leadership team to share their strategies for enhancing Guest Satisfaction and Loyalty within the hospitality industry.
Date: Monday, March 4th
Time: 17:45 – 21:00
Location: Crowne Plaza Berlin, Potsdamer Platz, Hallesche Straße 10, 10963 Berlin
Connecting Future Leaders is a professional and social meeting point for the exchange of experience and networking in the hotel and travel industry.
This event is for industry professionals, age 35 or younger.
Speakers from Crowne Plaza Berlin:

Andreas Kohn, General Manager
Kunal Shah, Front Office Manager
Reka Mandak, Guest Service Agent

Our panel and speakers will amongst other questions, answer the following:

What are the most important factors influencing guests’ loyalty at a hotel?
Are there any unconventional ways to build loyalty programs?
Why is it important to have loyalty programs and what does it really mean to have loyal guests?
What are the benefits of loyalty? What values does it hold for a hotel or corporation?

Agenda:

17:45 – 18:00: Registration
18:00 – 18:10: Welcome from HSMAI Europe
18:10 – 19:00: Insights from the Leadership Team at Crowne Plaza Berlin
19:00 – 19:30: HSMAI Europe; What’s next?
19:30 – 21:00: Drinks & Networking at Layla Bar

Participation includes two drink vouchers along with light food and snacks.
Don’t miss this opportunity to gain valuable insights into guest satisfaction and loyalty strategies!
Venue: Layla Bar at the Crowne Plaza Berlin

Breakfast Meeting | Stockholm
2024-02-22 07:30 - 10:00 (Europe/Amsterdam) | Scandic Victoria Tower, Arne Beurlings Torg 3, Stockholm, 164 40, Sweden
Join us for another Breakfast Meeting in Stockholm!
HSMAI is back in Stockholm on Thursday, 22 February 2024 hosting a breakfast meeting at Scandic Victoria Tower. We have two very interesting topics: “How to succeed in the MICE Segment with Agents, PCOs, DMCs, and Joint Ventures” and “The Significance of International Meeting Business for the Future of Stockholm and Sweden, and Strawberry’s Approach with the New Sales Structure”
This breakfast meeting is held in conjunction with Möten & Event 2024.
📅 Date: Thurday, 22 February, 2024
🕒 Time: 07:30 – 10:00
📍 Venue: Scandic Victoria Tower, Stockholm
🏢 Address: Arne Beurlings Torg 3
Registration and breakfast will be open and served from 07:30, and the event will be in Swedish.
Meet our speakers:

Terje Olsen
CEO of Broadstone Network
Terje is a growth specialist, keynote speaker, travel tech enthusiast and previous Sales Director Nordic for HRG
Within the MICE sector, cultivating symbiotic relationships with Agents, PCOs, and DMCs is pivotal. Agents facilitate connections between hotels and event planners or corporations seeking suitable venues. PCOs orchestrate seamless event execution, while DMCs provide local expertise and services for flawless destination experiences.
Maria Andersson
Sales Director Meetings at Strawberry
Maria Andersson, a passionate salesperson with over 22 years of experience in internationally selling hotel positions that have taken her around the world. She has always strived to work for the absolute best within the segment she operates in and to have a strong philosophy that the company is built on. Currently serving as the Sales Director Meetings at Strawberry for about 1 year, her enthusiasm for sales and marketing is evident, along with her dedication to building relationships with clients, direct colleagues, and industry peers. In her personal life, Maria prioritizes spending time with her small family and loved ones to rejuvenate her soul and body. She makes it a point to maintain her life’s passion for exercising, squeezing in some yoga sessions and high-intensity workouts whenever time allows. Join us for a morning of joy, networking, and industry insights!

Amsterdam | Meet & Connect
2024-02-12 14:00 - 17:00 (Europe/Amsterdam) | Sofitel Legend the Grand Amsterdam, Oudezijds Voorburgwal 197, Amsterdam, 1012 EX, Netherlands
Meet & Connect Amsterdam
📆Date and Time: Monday, 12th February 2024 | 2:00 PM – 5:00 PM (local time)
📍 Venue: Sofitel Legend The Grand Amsterdam, Oudezijds Voorburgwal 197, 1012 EX Amsterdam
Meet & Connect Amsterdam
📆Date and Time: Monday, 12th February 2023 | 2:00 PM – 5:00 PM (local time)
📍 Venue: Sofitel Legend The Grand Amsterdam, Oudezijds Voorburgwal 197, 1012 EX Amsterdam Join us at the beautiful Sofitel Legend the Grand Amsterdam for “Meet & Connect” in Amsterdam and engage with industry experts and expand your network.
TOPIC: The New Era of ChatGPT & AI Conversational Bookings in Hospitality
Furthermore, we’re joined by Jose Zapata, Sales Manager, EMEA at Asksuite, which will do a presentation about the above topic, followed by an interview conducted by Allard Jan Alfrink, Senior Director of Business Development – EMEA and member of the HSMAI Europe Region BeNeLux Advisory Board. We will also open up for Q&A and discussion with the audience.
The event is open to all members of HSMAI Europe.
We will wrap up the meeting with drinks and networking, providing an opportunity to share and connect with industry colleagues. David Byrne, VP of Sales/Partnerships EMEA at Asksuite
Gemma Greenwood, Journalist
About HSMAI Europe HSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer, pioneer and the go-to industry resource for professional development, commercial strategies and sustainability in the hospitality, travel and tourism industry. Read More

Oslo | Breakfast Meeting
2024-02-09 08:30 - 10:30 (Europe/Amsterdam) | Radisson Blu Scandinavia Oslo, Holbergs gate 30, Oslo, 0166, Norway
Breakfast Meeting in Oslo
📆 Date and Time: Friday, 9th February 2024 | 8:30 AM – 10:30 AM (local time)
📍 Venue: Radisson Blu Scandinavia Oslo, Holbergs gate 30 Join us at Radisson Blu Scandinavia Oslo for a Breakfast Meeting and engage with industry experts and expand your network.
TOPIC: The New Era of ChatGPT & AI Conversational Bookings in Hospitality
We will start the meeting with breakfast, providing an opportunity to share and connect with industry colleagues.
Furthermore, we’re joined by Jose Zapata, Sales Manager, EMEA at Asksuite, which will do a presentation about the above topic, followed by an interview conducted by Robert Holan, General Manager at The Thief.
We will also open up for Q&A and discussion with the audience.
The event is open to HSMAI members. Jose Luis Zapata, Sales Manager [UK and Northern Europe] at Asksuite
Robert Holan, General Manager at The Thief
About HSMAI Europe HSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer, pioneer and the go-to industry resource for professional development, commercial strategies and sustainability in the hospitality, travel and tourism industry. Read More

Roundtable for Commercial & Marketing Executives (by invitation only)
2024-01-19 09:00 - 12:00 (Europe/Amsterdam) | InterContinental London Park Lane, One Hamilton Place, Park Ln, London, London, W1J 7QY, United Kingdom
Sales and marketing in hospitality: Ecosystem, Relevance and Innovation

How deep consumer insight can help us change our thinking, and how this translates into the commercial arena.
The power of a Symbiotic sales – how to build a go to market strategy that is mutually beneficial and provides value to immediate customers, partners and the communities it serves.

This session is led by Hannah Ajikawo, CEO & Founder of Revenue Funnel and James Wheatcroft, Global Senior Vice President Midscale Brands at Accor.
Hannah works with revenue and sales leaders to break down silos and align their go to market organisations. This is done by applying a set of proprietary frameworks that align the entire organisation to a typical customer journey.
This consistency across the teams helps to prevent revenue leakage and convert more opportunities and higher contract values.
Are you interested in participating? Please sign up following the button below.

Women in Travel event
2024-01-19 08:30 - 10:30 (Europe/London) | The Athenaeum Hotel and Residences, 116 Piccadilly, Mayfair, London, W1J 7BJ, United Kingdom
In partnership with Hertelier and Women in Travel Thrive, HSMAI Europe are arranging an event on Friday, January 19th, 8:30 – 10:30 am at the The Athenaeum Hotel and Residences (London, UK).
The event will be a motivational morning of meaningful conversation, connections and fresh perspectives, with a focus embracing change, adaptability, and goal setting.
Connect with other like-minded “herteliers” in an intimate and inspiring setting, as you learn from our panel of industry leaders who will candidly share their personal experiences and strategies for success, coping with failure and navigating change.
Who’s on the Panel:

Joanne Taylor-Stagg MSc MI FIH Taylor-Stagg, General Manager, The Athenaeum Hotel and Residences Hotel & Residences
Mazilli Restrepo Serna Restrepo, Director, Luxury Sales – UK, Spain & Scandinavia, Accor
Neetu Mistry, Chief Commercial Officer, Cycas Hospitality
Kalindi Juneja FIH Juneja, CEO, PoB Hotels
moderated by Emily Goldfischer, founder + editor in chief of hertelier

You get involved: Discussion followed by an interactive networking exercise and session.
Mark your calendars and get ready for a morning filled with stimulating discussions and exciting possibilities. This is your opportunity to gain the skills and mindset needed to thrive in today’s ever-changing world!
Join us for “A Fresh Take on Change, Adaptability and Goal Setting” and be a part of shaping your future success!
🗓️ Friday, January 19th, 8:30 – 10:30
📍 The Athenaeum Hotel and Residences (London, UK)
🎟️ https://www.eventbrite.co.uk/e/a-fresh-take-on-change-adaptability-and-goal-setting-tickets-792475434357

HSMAI Awards Europe 2023
2024-01-18 18:30 - 23:00 (Europe/Amsterdam) | InterContinental London Park Lane, One Hamilton Place, Park Ln, London, London, W1J 7QY, United Kingdom
The annual HSMAI Awards Europe recognises the people and companies that have shown excellent work in the hospitality, tourism, and travel industries. This event allows companies and employees to show that they value and recognise the importance of each other.
As a member you will be able to apply to one or more company and individual nominations and recognize your efforts in various categories including, HSMAI Europe Sustainability Award and Revenue Optimisation Professional Award.
This event takes place in conjunction with HSMAI ROC Europe 2024

ROC Europe 2024
2024-01-18 08:00 - 17:00 (Europe/Amsterdam) | InterContinental London Park Lane, One Hamilton Place, Park Ln, London, London, W1J 7QY, United Kingdom
Leading the Way!
ROC is the must-attend event where senior commercial leaders come together to discuss critical strategic issues and share best practices in pricing and revenue optimization.
Join ROC Europe 2024 in London on Thursday 18 January , 2024, to explore the latest insights in hospitality Revenue Optimisation, Sales, Marketing, and Distribution. HSMAI Europe ROC has established itself as the premier learning exchange for commercial leaders in the hospitality industry.

HSMAI Europe Leadership Day 2024 (Internal)
2024-01-17 15:00 - 20:00 (Europe/Amsterdam) | InterContinental London Park Lane, One Hamilton Place, Park Ln, London, London, W1J 7QY, United Kingdom
HSMAI Europe Leadership Day 2024
Date: Wednesday, 17th January 2024
Time: 3:00 pm – 8:00 pm (Including Working Dinner)
Venue: InterContinental London Park Lane
The HSMAI Europe Leadership Day 2024, an invitation-only event, will take place at the InterContinental London Park Lane. For this gathering we invite HSMAI Europe Advisory Board members, Rising Leaders Council, Board of Directors members, Student Council and special supporters and sponsors of the region.
HSMAI Europe will unveil their Activity Plan and strategic initiatives for 2024 and discuss the opportunities in front of us.
HSMAI in Europe is dedicated to fostering positive leadership and embracing challenges with an opportunity driven mindset. We highly value members who prioritize seizing opportunities and inspire others through people-centric ideas, initiatives, and dialogues, thereby enhancing the overall growth of the HSMAI organization. In our pursuit of positive leadership and resilience, we seek members for our initiatives with an optimistic, constructive perspective, individuals who view setbacks as opportunities for growth and learning.
Note: Attendance is by invitation only.

CRME Workshop + Global Exam
2024-01-17 10:00 - 16:00 (Europe/Amsterdam)
​Certified Hospitality Revenue Management Executive (CRME)
Wednesday, 17th January 2024
10 AM – 3 PM (local time) followed by global exam 3 PM – 4 PM
InterContinental London Park Lane, London

The more you know, and the more you can prove you know, the better ROI you can provide to your employer, the more you can improve your company’s bottom line, and the better you can position yourself in your chosen discipline.
On Wednesday January 17th 2024 HSMAI Region Europe will host an in person Revenue Management pre workshop, after which the participants will complete the globally recognised CRME certification exam.
The CRME Pre-Workshop is for candidates pursuing the Certified Revenue Management Executive (CRME) certification. The course covers the key concepts outlined in the certification study guide.
The certification workshop and exam will take place in London at the InterContinental London Park Lane. This is the day before HSMAI Europe annual Conference the ROC takes place at the same hotel. We recommend you to combine it with attending the ROC.
Read more about the ROC here.

A professional in the field of revenue management and clearly conversant with its intricacies and importance
Competent to develop an infrastructure to support revenue management within the framework of an organization
Able to maximize revenue opportunities and optimize profits by managing revenue
Capable of making informed decisions to accept or reject pieces of business to meet overall organizational goals
Proficient at the art and science of revenue management

While of interest to any hotelier or industry partner with revenue optimization-related responsibilities, it is primarily designed for hospitality professionals.
For more information contact us: postbox@hsmai.eu The cost includes registration fee, exam fee and pre-workshop on 17th January.
HSMAI members: 675 Euro ex VAT
Non-members: 895 Euro ex VAT
To register for the CRME

Click here to Register for the CRME
When you submit your registration for the CRME, a pending charge for the total amount due will be placed on your credit card. The card-issuing bank holds these funds for 7 days on average, then releases them. Within this period, your card will be charged as soon as we approve your registration.
After your registration, you will need to complete the online CRME application and submit to postbox@hsmai.eu. You will receive this form via email following your registration.
When your application is approved, we will approve your registration depending on the amount of points received in the CRME application. At this point your card will be automatically charged and you are registered for the CRME.
Read and study “Evolving Dynamics: From Revenue Management to Revenue Strategy”, the study guide for the CRME workshop + global exam. You will receive this when your registration is confirmed.

Once your application has been approved and payment is received, you will receive a digital copy of the study guide, Evolving Dynamics: From Revenue Management to Revenue Strategy.
This HSMAI Foundation publication, Evolving Dynamics: From Revenue Management to Revenue Strategy, brings you and your property the very latest information on understanding the market, market segmentation, forecasting, revenue strategy, pricing, inventory control strategies, and performance analysis. Included are a plethora of case studies to help you optimize revenue at all levels.

Revenue Management has continued to grow as a science and an art over the past several years in many industries, and especially in the hospitality industry. On the most fundamental level, the basis for success is to have the right revenue management organization in place to support the revenue strategy. A solid understanding of revenue management is critical throughout an organization, from top to bottom. This HSMAI Foundation publication brings you and your property the very latest information on understanding the market, market segmentation, forecasting, revenue strategy, pricing, inventory control strategies, and performance analysis. Included are a plethora of case studies to help you optimize revenue at all levels. The publishing partner for “Evolving Dynamics: From Revenue Management to Revenue Strategy ” is STR.

So far HSMAI Region Europe has CRME certified many top professionals from each of the following companies:

AccorHotels
Avvio
citizenM Hotels
Choice Hotels
Copenhagen Admiral Hotel
Crown Moran Hotel
Deutsche Hospitality
Diamond Resorts International
Duetto
First Hotels
HotelPartner Yield Management
Hotel Tonight
IDeaS Revenue Solutions, a SAS Company
Iberostar
InfData Analytics
Infor
Infor EasyRMS
Kempinski Hotels SA
Louvre Hotels Group
Mövenpick Hotels & Resorts
Nordic Choice Hotels
Norlandia Hotel Group
OTA Insight
Parkdean Holidays
Pricematch
Reburg & Partners
Redefine BDL Hotels Ltd
Rossi Boutique Hotel & SPA
Sagacity
Sabre Hospitality
SANA Hotels
Scandic Hotels
Short Stay Group
SnapShot GmbH
Sokos Hotels
Starboard Hotels
Steigenberger Hotel Group
Thon Hotels
Top Gahn Quality Coaching
Wordhotel Wings
25hours Hotels

Oslo [NO] - Connecting Future Leaders - December
2023-12-14 17:00 - 21:00 (Europe/Amsterdam)
Nå skal de unge i reiselivsbransjen samles igjen! Connecting Future Leaders er et arrangement med formål om faglige- og sosiale møtepunkter for erfaringsutveksling og nettverksbygging i reiselivsbransjen for unge ledere på 35 år og under. Målet er å involvere hele hotell-, reise- og eventbransjen i de kommende arrangementene.
Det er gratis å delta på arrangementet, og det er kun for HSMAI-medlemmer
Connecting Future Leaders – Torsdag 14. desember 2023
Sted: Sommerro, Sommerrogata 1
Tidspunkt: kl. 17:00 – 21:00
Agenda:
17:00 – 17:30 registrering
17:30: Velkommen
17:40: Intervju på scenen med spennende representanter fra bransjen
18:45: Kahoot med premie fra Hotell Christiania Teater
19:00 – 21:00: Afterwork med gode bransjekolleger

Sales Leader Forum Norway
2023-12-13 09:00 - 16:30 (Europe/Amsterdam) | Quality Hotel Hasle Linie, Bøkkerveien 15, Oslo, 0579, Norway
LEADING THE WAY!

Bli med på HSMAI Sales Leader Forum Norway onsdag 13. desember 2023
Ta kontroll over din og din bedrifts suksess i en bransje som aldri står stille!

HSMAI ser frem til å samle selgere og salgsledere for å diskutere utfordringene som påvirker bransjen. Taktiske løsninger for å styrke salget innen hotell-, event- og reiselivsbransjen, og gå i dybden på hva det innebærer å jobbe med salg i dagens landskap vil bli satt høyt på agendaen.
Vi har blant annet invitert den anerkjente internasjonale salgscoachen Hannah Ajikawo fra England til å holde et foredrag om Sales Activations – exploring innovative ways to beat seasonal slumps.
Til å lede dagen for oss har vi invitert den engasjerte og dyktige moderatoren Bendik Ø. Johannessen. Bendik er skuespiller og partner i FOR.ANDRE, og har siden 2001 inspirert og engasjert mennesker i hele Norge og flere andre land.

Få bedre resultater med engasjerte selgere!

Vi lever i en tid hvor hotell-, event- og reiselivsbransjen går gjennom raske endringer. Dette kontinuerlige skiftet i behovene skaper et konstant press for å tilpasse seg, og det er her HSMAI Sales Leader Forum Norway kommer inn i bildet. For første gang arrangeres dette unike forumet i Norge, hvor selgere og salgsledere kan ikke bare få verdifull innsikt, men også skaffe seg de avgjørende ferdighetene som kreves for å effektivt navigere i dette skiftende landskapet.

HSMAI Europe | Breakfast Meeting | Stockholm
2023-11-17 08:00 - 11:00 (Europe/Amsterdam) | Sheraton Stockholm, Tegelbacken 6, Stockholm, 101 23, Sweden
Breakfast Meeting Stockholm
📆Date and Time: Friday, 17th November 2023 | 8:00 – 11:00 hrs (local time)
📍 Location: Sheraton Stockholm, Tegelbacken 6, 101 23 Stockholm Join us for a morning of networking at our upcoming event, where we delve into the world of destination marketing and branding. Learn from industry experts and gain insights into the latest trends and strategies that shape the future of tourism. The program will be in Swedish.
07:45 hrs: Registration Opens
08:00 hrs: Breakfast
08:30 hrs: Educational Program Begins
The event is free to attend and open to all hoteliers and hospitality leaders, including non-members interested in experiencing an HSMAI Europe meeting. Vendors must be a member of HSMAI Europe to participate.
SPEAKERS

Bibi Rydbäcken
Varumärkesutveckling, destinationsmarknadsföring & försäljning at Marholmen
Member of the HSMAI Europe Region Nordic Advisory Board
After years of experience in marketing and communication within the tourism industry, Bibi Rydbacken is leading a brand and positioning journey on the beautiful island of Marholmen in the Roslagen archipelago. She will share her experiences in Marholmen’s transformation from an anonymous course center to a thriving archipelago destination, focusing on brand, positioning, communication, destination, and concept development.

Nils Persson
Chief Marketing Officer at Visit Sweden
Nils Persson is the Chief Marketing Officer at Visit Sweden, with overarching responsibility for marketing and branding. He brings over 20 years of experience in marketing, change management, and business development with a focus on digital channels across various industries, including banking, finance, telecommunications, and media. About HSMAI Europe HSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer, pioneer and the go-to industry resource for professional development, commercial strategies and sustainability in the hospitality, travel and tourism industry. Read More

HSMAI Europe's Fall Curate 2023
2023-11-09 12:00 - 18:00 (Europe/Amsterdam) | Hilton London Metropole, 225 Edgware Road, London, London, W2 1JU, United Kingdom
HSMAI Europe’s Fall Curate 2023

An Executive Insights Forum
Co-located with Cvent Connect Europe at Hilton London Metropole
Thursday, 9th November
During the second week of November, there are many exciting events happening in London for the hotel and travel industry, including WTM and Cvent Connect Europe.
Join HSMAI Europe for a whole day and evening including some brilliant speakers and debate sessions. We will kick off the day with breakfast and networking with our industry colleagues at Cvent Connect Europe. The first speaker of the day is the famous Kelly Holmes, Double Olympic Champion, Colonel and a Dame!
Time

Session
08:00 – 09:00 GMT Breakfast, taking place alongside Cvent CONNECT Europe attendees (Optional) 09:00 – 10:10 GMT Cvent Morning Keynote: Learn the Power of Self Transformation with Multi-Olympian Kelly Holmes (Optional)
Kelly Holmes, Double Olympic Champion, Colonel and a Dame!
Colonel Dame Kelly Holmes is an icon and an inspiration, joining the British Army at seventeen where she served for nearly ten years as a physical training instructor and judo champion. Kelly went on to tackle a twelve-year international career, being a multi-Olympian in track and field, making history with accolades including being honored with Damehood for her services to the sport. True to form, Kelly has not slowed down since, creating her own charity which supports disadvantaged youth, becoming an award-winning author, and being a continuous advocate for the LGBTQ+ community. Join us for an edge-of-your-seat keynote where Kelly Holmes will tell all about her transformational life journey with important learnings our audience can take away about being persistent, authentic, and inclusive. 10:15 – 12:00 GMT HSMAI Europe Advisory Board meeting (By-Invitation-Only)
HSMAI Europe Advisory Board members receive a special invitation to participate in this session. 12:00 – 13:00 GMT Lunch 13:00 – 13:20 GMT Welcome and Introductions to HSMAI Europe Fall Curate 2023
By Ingunn Hofseth, President & CEO at HSMAI Europe, and introduction of all attendees 13:20 – 13:30 GMT Moderator of the day:
Michael Nowlis, Programme Director, Executive Leadership Programmes, CISL, University of Cambridge and chair of the HSMAI Europe Board of Directors Introduction to the topic: Win-Win: Aligning Hotel Owner and Operator Commercial Strategies for Business Success
Hotel owners and management companies share an interest in maximizing sales and GOPAR. Higher revenue and operating profit provides additional funds to cover occupation costs and generate increased net profit for owners. It also increases the incentive fee paid to operating companies, rewarding managers for their commercial excellence. While conflicts can arise over property-level marketing decisions, hotels achieve improved performance when owners and operators are aligned on sales, pricing and distribution strategies. Similarly, franchisors and franchisees optimize mutual profitability when commercial initiatives are coordinated. The autumn curate will provide a unique forum for senior industry leaders to boldly explore how to align owner and management commercial strategies for business success.
Luc Boschmans, Managing Director / Equity Partner at Tristan Capital Partners Panel debate:
Dimitris Manikis, President EMEA @ WYNDHAM Hotels & Resorts
Luc Boschmans, Managing Director / Equity Partner at Tristan Capital Partners
Moderated by:
Michael Nowlis, Programme Director, Executive Leadership Programmes, CISL, University of Cambridge Interactive program 17:20 hrs Wrap up
By Michael Nowlis, Programme Director, Executive Leadership Programmes, CISL, University of Cambridge. 17:30 – 18:00 GMT Innovation Pavilion Happy Hour, taking place alongside Cvent CONNECT Europe attendees 18:00 – 23:30 GMT Cvent Evening Event at the London Reign (Optional)
Kelly Holmes
Double Olympic Champion, Colonel and a Dame!

Luc Boschmans
Managing Director / Equity Partner at Tristan Capital Partners

Moderator: Michael Nowlis
Programme Director, Executive Leadership Programmes, CISL, University of Cambridge and Chair of the HSMAI Europe Board of Directors

Dimitris Manikis
President EMEA at WYNDHAM Hotels & Resorts
HSMAI Europe’s Fall Curate 2023 will be taking place in London at the Hilton London Metropole, co-located with Cvent Connect Europe.
225 Edgware Rd, London W2 1JU, United Kingdom
HSMAI Europe’s Fall Curate registrations will be reviewed for confirmation. If you are interested in attending this event, please reach to us at postbox@hsmai.eu.

Sales Virtual Faculty Forum (Faculty Member Only)
2023-11-01 15:00 - 16:00 (Europe/Amsterdam)
To tackle the global challenge of attracting young talent to the hospitality field, HSMAI Region Europe, in collaboration with HSMAI Foundation, is organizing a Faculty Forum. This forum consists of a one-hour virtual session that focuses on a specific topic. The sessions will be moderated by the renowned professor at Cornell University, Rob Kwortnik.
During each session, we will be joined by a subject matter expert in the respective discipline of sales, marketing, or revenue. To ensure the highest level of expertise, HSMAI will survey collaborating school deans and directors to build a comprehensive database of professors who teach sales, marketing, or revenue classes.
Join us for this informative digital event, where we aim to address the pressing issue of attracting young talent to the hospitality field. By bringing together industry experts and academia, we hope to foster meaningful discussions and innovative solutions.
This event is part of a series of topical forums held by HSMAI Region Europe:

Marketing: Wednesday, 18 October 2023 from 3pm to 4pm CET
Revenue: Wednesday, 25 October 2023 from 3pm to 4pm CET
Sales: Wednesday, 1 November 2023 from 3pm to 4pm CET

Rob Kwortnik
Professor at Cornell University Professor and the HSMAI Foundation Board Member
About HSMAI Europe
HSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer, pioneer and the go-to industry resource for professional development, commercial strategies and sustainability in the hospitality, travel and tourism industry. Read More

HSMAI Europe Leadership Development Program
2023-10-31 14:30 - 16:00, 2023-10-24 14:30 - 16:00, 2023-10-17 14:30 - 16:00, 2023-10-10 14:30 - 16:00, 2023-10-03 14:30 - 16:00 (Europe/Oslo) | Virtual
HSMAI Europe Leadership Development Program Including an eBook for Personal and Professional Growth Tools to close gaps, reduce leakages, identify opportunities and gain commitment across silos to win and retain your customers

Develop how your team speaks the language of business outside your specialty for better results across functions.
To progress in their career, wider business acumen and people skills become as vital to success, if not more so, than their technical know-how.

WHO from your team will find this beneficial? They can answer yes to the WHY´s below. You are likely to be recognised as a talent in Revenue optimization, Commercial, Sales, Marketing, Distribution or Operations. WHY?

The need to communicate specialist knowledge comfortably
The need to understand (and make clear to others) what influences business
The need to work more effectively across silos to pick up trends and gain commitment
They want to be recognised and be ready for additional leadership
They want to engage and communicate with empathy
They want to manage their development

You can choose to engage with this resource through self-study or participate in a digital program facilitated by HSMAI Europe’s executive coaches. The workshop programs span over 5 weeks, with a weekly commitment of 1.5 hours and HSMAI Europe members can join at no cost.
The main coach for this program is Mia Touzin Leffler
Mia is passionate about talent development, specializing in organisational behaviour and change management. With a senior executive background, both as an academic and in industry: as head of hospitality degrees at the University of West London and at Glion Hotel School, Switzerland, as a senior consultant with Disney / Europcar and as Head of Management Development & Training at Sheraton hotels, Europe, Middle East, Africa and South East Asia. Mia is Education Adviser to HSMAI Europe.
Coach:
Robert Holan is currently the General Manager at The Thief in Oslo and has studied at Cornell University in New York. He began his career as a waiter and bartender, advancing to roles such as Head Waiter and Restaurant Manager. Robert has extensive experience as a General Manager in reputable hotel chains such as Strawberry and Radisson, and has also gained international experience in various countries including Ireland and Slovakia. Today, he is a driving force behind The Thief’s current success.
Robert currently serves as the president of the Cornell Hotel Society in Norway.
In 2008, Robert Holan won the Young Hotelier of the Year award at the HSMAI Awards Norway. SESSION 1
Tuesday, 3 October 2023
2.30PM (CET) / 1.30PM (BST) SESSION 2
Tuesday, 10 October 2023
2.30PM (CET) / 1.30PM (BST) SESSION 3
Tuesday, 17 October 2023
2.30PM (CET) / 1.30PM (BST) SESSION 4
Tuesday, 24 October 2023
2.30PM (CET) / 1.30PM (BST) SESSION 5
Tuesday, 31 October 2023
2.30PM (CET) / 1.30PM (BST)

HSMAI Europe | Meet & Connect | London
2023-10-25 18:00 - 21:00 (Europe/Amsterdam)
Meet & Connect London
📆Date and Time: Wednesday, 25th October 2023 | 6:00 PM – 9:00 PM (local time)
📍 Venue: St James’ Court, A Taj Hotel, London, 54 Buckingham Gate, London SW1E 6AF Join us at the St James’ Court, A Taj Hotel, London for “Meet & Connect” in London and engage with industry experts and expand your network.
TOPIC: The New Era of ChatGPT & AI Conversational Bookings in Hospitality
Ingunn Hofseth, President & CEO at HSMAI Europe, will welcome attendees and provide an update about HSMAI Europe activities and projects.
We will start with a presentation from David Byrne from Asksuite, and after the presentation, journalist Gemma Greenwood, will be interviewing David Byrne. Following the interview there will be an interactive discussion with the audience.
The event is open to all hoteliers and hospitality leaders, including non-members interested in experiencing an HSMAI Europe meeting. Vendors must be a member of HSMAI Europe to participate.
We will wrap up the meeting with drinks and networking, providing an opportunity to share and connect with industry colleagues. David Byrne, VP of Sales/Partnerships EMEA at Asksuite
Gemma Greenwood, Journalist
This event is held in collaboration with Asksuite. About HSMAI Europe HSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer, pioneer and the go-to industry resource for professional development, commercial strategies and sustainability in the hospitality, travel and tourism industry. Read More

Revenue Virtual Faculty Forum (Faculty Member Only)
2023-10-25 15:00 - 16:00 (Europe/Amsterdam)
To tackle the global challenge of attracting young talent to the hospitality field, HSMAI Region Europe, in collaboration with HSMAI Foundation, is organizing a Faculty Forum. This forum consists of a one-hour virtual session that focuses on a specific topic. The sessions will be moderated by the renowned professor at Cornell University, Rob Kwortnik.
During each session, we will be joined by a subject matter expert in the respective discipline of sales, marketing, or revenue. To ensure the highest level of expertise, HSMAI will survey collaborating school deans and directors to build a comprehensive database of professors who teach sales, marketing, or revenue classes.
Join us for this informative digital event, where we aim to address the pressing issue of attracting young talent to the hospitality field. By bringing together industry experts and academia, we hope to foster meaningful discussions and innovative solutions.
This event is part of a series of topical forums held by HSMAI Region Europe:

Marketing: Wednesday, 18 October 2023 from 3pm to 4pm CET
Revenue: Wednesday, 25 October 2023 from 3pm to 4pm CET
Sales: Wednesday, 1 November 2023 from 3pm to 4pm CET

Rob Kwortnik
Professor at Cornell University Professor and the HSMAI Foundation Board Member

Shumi Khan
Global SVP Business Intelligence & Revenue Management at Accor Hotels and Chair of the HSMAI Europe Revenue Optimization Advisory Board
About HSMAI Europe
HSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer, pioneer and the go-to industry resource for professional development, commercial strategies and sustainability in the hospitality, travel and tourism industry. Read More

HSMAI Europe | Meet & Connect | Amsterdam
2023-10-23 14:00 - 17:00 (Europe/Amsterdam) | Grand Hotel Amrath Amsterdam, Prins Hendrikkade 108, Amsterdam, 1011 AK, Netherlands
Meet & Connect Amsterdam
📆Date and Time: Monday, 23rd October 2023 | 2:00 PM – 5:00 PM
📍Location: Venue: Grand Hotel Amrâth Amsterdam, Prins Hendrikkade 108, 1011 AK Amsterdam Join us at the Grand Hotel Amrâth Amsterdam for “Meet & Connect” in Amsterdam, and engage with industry experts and expand your network.
Topic: Budgeting in a Changing Landscape
Ingunn Hofseth, President & CEO at HSMAI Europe, will welcome attendees and provide an update about HSMAI Europe activities and projects.
Allard Jan Alfrink, Senior Director of Business Development – EMEA at Cendyn and Member of the HSMAI Europe Region BeNeLux Advisory Board will be the moderator.
Speakers:

Stef Driessen, ABN AMRO Bank N.V. – Sector Banker Leisure
Arnoud Griffioen, Chief Financial Officer at Odyssey Hotel Group

They will share their expertise on history and future trends of budgeting relevant to the hospitality sector, as well as the economic forecast for the different segments.
The event is open to all hoteliers and hospitality leaders, including non-members interested in experiencing an HSMAI Europe meeting. Vendors must be a member of HSMAI Europe to participate.
We will wrap up the meeting with drinks and networking, providing an opportunity to share and connect with industry colleagues. Paul Proctor, Vice President – Commercial: Europe at IHG Hotels & Resorts and Member of the HSMAI Europe Board of Directors
Graham Pope, Vice President of International Sales at Cvent
HSMAI Europe Meet&Connect’s are free to attend for HSMAI Europe members. If you are not an HSMAI Europe member and would like to participate please reach out to us at postbox@hsmai.eu. About HSMAI Europe HSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer, pioneer and the go-to industry resource for professional development, commercial strategies and sustainability in the hospitality, travel and tourism industry. Read More

Marketing Virtual Faculty Forum (Faculty Member Only)
2023-10-18 15:00 - 16:00 (Europe/Amsterdam)
To tackle the global challenge of attracting young talent to the hospitality field, HSMAI Region Europe, in collaboration with HSMAI Foundation, is organizing a Faculty Forum. This forum consists of a one-hour virtual session that focuses on a specific topic. The sessions will be moderated by the renowned professor at Cornell University, Rob Kwortnik.
During each session, we will be joined by a subject matter expert in the respective discipline of sales, marketing, or revenue. To ensure the highest level of expertise, HSMAI will survey collaborating school deans and directors to build a comprehensive database of professors who teach sales, marketing, or revenue classes.
Join us for this informative digital event, where we aim to address the pressing issue of attracting young talent to the hospitality field. By bringing together industry experts and academia, we hope to foster meaningful discussions and innovative solutions.
This event is part of a series of topical forums held by HSMAI Region Europe:

Marketing: Wednesday, 18 October 2023 from 3pm to 4pm CET
Revenue: Wednesday, 25 October 2023 from 3pm to 4pm CET
Sales: Wednesday, 1 November 2023 from 3pm to 4pm CET

Rob Kwortnik
Professor at Cornell University Professor and the HSMAI Foundation Board Member

James Wheatcroft
Global SVP Midscale Brands at Accor and member of the HSMAI Europe Marketing & Branding Advisory Board
About HSMAI Europe
HSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer, pioneer and the go-to industry resource for professional development, commercial strategies and sustainability in the hospitality, travel and tourism industry. Read More

London [UK] – Meet & Connect - Navigating the New landscape of MICE & Corporate Travel Business
2023-09-21 18:00 - 21:00 (Europe/London) | St. James’ Court, A Taj Hotel, London, 41-54 Buckingham Gate, London, SW1E 6AF, United Kingdom
Meet & Connect London
📆Date and Time: 21st September 2023, 18:00 – 21:00 (local time)
📍Location: St James’ Court, A Taj Hotel, London Join us for an insightful evening hosted by HSMAI Region Europe in collaboration with Cvent in London.
Topic: Navigating the New Landscape of MICE & Corporate Travel Business
Corporate travel managers’ expectations are changing, and hotels and chains need the right insights to make smarter data-based decisions. Graham Pope from Cvent will share their Travel Managers Report results to you and insights into the current state of travel, enabling you to transform your business and generate more revenue.
After the presentation, Paul Proctor, Vice President – Commercial: Europe at IHG Hotels & Resorts will be interviewing Graham Pope. Following the interview there will be an interactive discussion with the audience. Paul Proctor, Vice President – Commercial: Europe at IHG Hotels & Resorts and Member of the HSMAI Europe Board of Directors
Graham Pope, Vice President of International Sales at Cvent
Collaboration with Cvent:
This event is held in collaboration with Cvent, a leading provider of event management and hospitality software solutions. HSMAI Europe Meet&Connect’s are free to attend for HSMAI Europe members. If you are not an HSMAI Europe member and would like to participate please reach out to us at postbox@hsmai.eu. About HSMAI Europe HSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer, pioneer and the go-to industry resource for professional development, commercial strategies and sustainability in the hospitality, travel and tourism industry. Read More

FUTURE YOU, OSLO [NO]
2023-09-06 16:30 - 19:30 (Europe/Amsterdam) | Colosseum Kino, Fridtjof Nansens vei 6, Oslo, 0369, Norway
This event will be held in Norwegian. For more information please visit the event website.
FUTURE YOU
The hotel and travel industry is witnessing substantial growth, creating numerous opportunities for skilled professionals in the coming years. To shed light on these prospects, we are proud to present Future You – an extraordinary event aimed at showcasing the diverse range of career opportunities in our industry within marketing, branding, sales, revenue management, digitalization, distribution, hotel management, and more.
We have extended invitations to college graduates in the Oslo region, as well as students pursuing relevant fields of study in colleges and universities.
Future You will comprise an engaging combination of concise and inspirational lectures delivered by prominent young leaders and others in the travel and hotel industry, who specialise in the aforementioned focus areas. Additionally, there will be interactive table tops facilitating personal dialogue between representatives from the industry, domestic and international hotel schools and universities, and the students.
By creating an environment that encourages meaningful conversations and knowledge sharing, Future You aims to inspire the next generation of professionals in the hotel and travel industry.
This new initiative stems from one of the meetings held by the HSMAI Europe National Advisory Board in Norway. We believe this initiative is very much needed in many countries in Europe and we are testing it first in Norway. If we get the results we want we would like to see how we can do similar initiatives in different countries in collaboration with other associations and the industry players.
We are living in challenging but exciting times. We have overcome substantial challenges in the past and will certainly overcome those with which we are currently confronted. At HSMAI we are counting on you to support these efforts so we can help you to meet the needs of more people joining our industry.
Join us as we embark on this exciting journey towards a vibrant future in the field!
*Please note this event will be held in Norwegian.

DATE

Wednesday 6th September 2023

LOCATION

Colosseum Cinema, Oslo (NO)

Breakfast Meeting in Stockholm
2023-09-01 08:00 - 10:30 (Europe/Amsterdam) | Clarion Hotel Sign, Östra Järnvägsgatan 35, Stockholm, 101 26, Sweden
Exploring Total Revenue Management

With Amina Hamade from Strawberry and Anders Johansson from Demand Calendar and a member of HSMAI Europe Nordic Region Advisory Board.
📌 Friday 1st September, 08:00 hrs – 10:30 hrs at Clarion Hotel Sign with networking, breakfast, mingle and revenue management! Venue: Clarion Hotel Sign, Östra Järnvägsgatan 35, 111 20 Stockholm, Sweden
Event Room: C7 (for educational program)
We are excited to invite you to this Breakfast Meeting in Stockholm, a meeting focused on exploring the world of total revenue management. Join us for a cheerful morning of learning, networking, and breakfast at Clarion Hotel Sign.
Our speakers will share their expertise and experiences in the field, shedding light on the importance of restaurant revenue management, the strategies that have transformed businesses and delve into the concept of Profit-Oriented Revenue Management (PORM). This breakfast meeting presents a unique opportunity to gain valuable insights and connect with industry peers.
08:00 – 08:30: Registration and breakfast in the foyer
08:30 – 08:40: Welcome and Introduction
08:40 – 09:30: Anders Johansson – CEO of Demand Calendar and member of HSMAI Europe Nordic Region Advisory Board
Anders Johansson, a renowned expert in hotel revenue management based in Sweden, will introduce and delve into the concept of Profit-Oriented Revenue Management (PORM). Moving beyond traditional revenue metrics, such as occupancy and RevPAR, PORM represents a profound shift in focus toward profitability at every level of operation. Anders will discuss the essential components of PORM, including a comprehensive understanding of Customer Acquisition Cost (CAC) and its vital role in optimising profitability.
09:30 – 10:30: Amina Hamade – Profit Manager Food & Beverage / Event at Strawberry (formerly Nordic Choice Hotels)
Amina will discuss the power of data analytics in restaurant revenue management. Learn how the analysis of POS data has not only improved business understanding, but also enhanced server sales, customer satisfaction, and overall profitability. This session will be in English. Amina Hamade, Profit Manager Food & Beverage / Event at Strawberry (formerly Nordic Choice Hotels) Amina Hamade is a seasoned professional in the hospitality industry with a wealth of experience in optimizing restaurant revenue. Currently working on an exciting restaurant revenue management optimization project within Strawberry (formerly Nordic Choice Hotels), Amina has made significant contributions to enhancing profitability and customer satisfaction across a diverse portfolio of restaurants.

Amina’s journey in the hospitality sector began at the prestigious Mandarin Oriental luxury property, where she gained hands-on management training. She later transitioned to Dubai, managing events, and became part of the pre-opening team at the renowned Four Seasons Hotel. Amina’s dedication to the industry led her to work with the Global Revenue Management team at Accor, where she spearheaded the launch of an annual server coaching and profit optimization program for various Accor hotel brands and regions. Anders Johansson, CEO at Demand Calendar With over 30 years of experience in leading positions within hotels and restaurants, Anders Johansson has pioneered revenue management principles in the hospitality sector since the late 1980s. In addition to his role at Demand Calendar, Anders has been a consultant for the past ten years, assisting businesses in creating business models, visions, and brands and increasing revenue streams.

Anders has also been sharing his extensive knowledge as a lecturer for 18 years, teaching two 5-week courses in Strategic Revenue Management at the School of Hospitality, Culinary Arts & Meal Science at Örebro University in Sweden.

Furthermore, Anders has held various board member positions in notable companies such as Forenom, InnSpire, Kämp Collection Hotels, and Bohemia Properties.

Anders holds an International Business, accounting, and finance degree from the Stockholm School of Economics. Today, Anders is the CEO of Demand Calendar, a company dedicated to helping commercial teams in the hospitality industry optimize revenue streams and increase profitability. HSMAI Europe Breakfast Meeting is free to attend for HSMAI Europe members. If you are not an HSMAI Europe member and would like to participate please reach out to us at postbox@hsmai.eu.
There are limited spots available, so secure your place at this Breakfast Meeting in Stockholm, please register now by clicking the button below. Fill in the registration form, and we’ll confirm your participation via email.
*HSMAI Europe is hosting several local events Europe in 2023, exclusively for association members. Here you can find more information on how to become a member. See our preliminary events calendar here.

About HSMAI Europe HSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer, pioneer and the go-to industry resource for professional development, commercial strategies and sustainability in the hospitality, travel and tourism industry. Read More

Oslo [NO] - Connecting Future Leaders
2023-08-31 17:00 - 21:00 (Europe/Amsterdam) | Grand Hotel Oslo, Karl Johans gate 31, 0159, Oslo, Norway
Bli med på Connecting Future Leaders-arrangement i slutten av august!
📌 Torsdag 31 august, kl. 17:00 – 21:00 på Grand Hotel Oslo i Rococo-salen! Dato: Torsdag 31. august
Tid: 17:00 – 21:00
Sted: Rococo-salen, Grand Hotel, Karl Johans gate 31, 0159 Oslo, Norge
Bli med oss på en spennende kveld som utforsker reiselivets fremtid! Connecting Future Leaders samler unge ledere på 35 år og yngre i reiselivsbransjen for inspirerende samtaler, nettverksbygging og en kveld med faglig program og god underholdning.
Høydepunkter:

Christian Lunde om VisitOslo’s reiselivsstrategi: Få et innblikk i VisitOslo’s reiselivsstrategi.
Kahoot-Quiz med flotte premier: Test dine kunnskaper om reiselivsbransjen og vinn flotte premier i vår Kahoot-quiz.
Bransjenytt: Del dine oppdateringer fra arbeidsplassen eller bransjen generelt i vår nye spalte, “Bransjenytt”, det er åpent for alle å dele.
Mat og Drikke: Alle deltakere vil motta to drikkebonger som kan brukes under arrangementet. I tillegg serverer vi pølser i brød og et vegansk alternativ.
Afterwork: Etter programmet kan du fortsette kvelden med afterwork og mingel.

Meld deg på ved å klikke på knappen under:

Det er gratis å delta på arrangementet, og det er kun for HSMAI-medlemmer.

Christian Lunde, Direktør i VisitOslo Christian Lunde er en anerkjent leder innen reiselivsbransjen med en omfattende erfaring i strategisk destinasjonsutvikling. Som direktør for Visit Oslo har han spilt en avgjørende rolle i å fremme Oslo som en attraktiv reisemål både nasjonalt og internasjonalt. Hans engasjement for å styrke reiselivsopplevelsen i Oslo gjennom nyskapende strategier og samarbeid har gjort ham til en respektert stemme i bransjen.

Med en bakgrunn som kombinerer ledelse, markedsføring og reiseliv, har Christian Lunde bidratt til å sette Oslo på kartet som en dynamisk og mangfoldig destinasjon for besøkende fra hele verden. Hans visjon for å skape unike opplevelser og øke bærekraftigheten i reiselivet har gjort ham til en inspirerende figur i bransjen. About HSMAI Europe HSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer, pioneer and the go-to industry resource for professional development, commercial strategies and sustainability in the hospitality, travel and tourism industry. Read More
