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DTSTART;TZID=Europe/Amsterdam:20191210T140000
DTEND;TZID=Europe/Amsterdam:20191210T190000
DTSTAMP:20191125T150338Z
CREATED:20191008T110631Z
LAST-MODIFIED:20191125T150338Z
UID:10000251-1575986400-1576004400@hsmai.eu
SUMMARY:HSMAI Afternoon Meeting Amsterdam
DESCRIPTION:Join our HSMAI Afternoon Meeting in Amsterdam\n \nTuesday December 10th\n@ Heineken Experience\, de Molenzolder\n14:00 – 19:00\nIncl. Tour\, Networking and Drinks\n*\nHeineken Experience; A look into our data driven journey. How to enhance and expand the experience of your guests through digital?\nBy Benjamin David\, Digital Marketing Specialist\, The HEINEKEN Company \n\n  \n  \n \n\nHow to sell when customers do not know they need you?\nBy Benjamin Devisme\, VP Sales\, Quicktext \n\n\n  \n  \n  \n  \nAfter the presentations we will enjoy: \n  \n \nA Short Tour. Martijn van Assendelft de Coningh (Event en Conference Sales Agent – the HEINEKEN Company) will take us on a short tour of the Heineken Experience. \n\n  \n  \n  \n \nNetworking drinks. We will finish the day with drinks at the beautiful bar of the Molenzolder at Heineken Experience\, with great beers and tasty snacks! Let us cheers to what the new year may bring! \n\n\n\n\n\n  \n  \n  \nSign up now!
URL:https://hsmai.eu/event/hsmai-afternoon-meeting-amsterdam/
LOCATION:Molenzolder – Heineken Experience\, Stadhouderskade 78\, Amsterdam\, 1072 AE\, Netherlands
ORGANIZER;CN="HSMAI Holland":MAILTO:postbox@hsmai.eu
GEO:52.3577377;4.8918563
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20191029T120000
DTEND;TZID=Europe/Amsterdam:20191029T190000
DTSTAMP:20191015T173626Z
CREATED:20190530T083401Z
LAST-MODIFIED:20191015T173626Z
UID:10000236-1572350400-1572375600@hsmai.eu
SUMMARY:The HSMAI Day Holland
DESCRIPTION:[vc_row][vc_column][vc_column_text]\nThe HSMAI Day Holland\nPestana Amsterdam Riverside (Amsteldijk 67)\nTuesday October 29th from 12.00 – 19.00\n \nIt is free to attend for members if you are working directly in the Hotel & Travel industry!\nSign up here!\nDESIGN THINKING\n \nDesign Thinking was the main topic for HSMAIs Curate last month in London. Due to the great feedback we will put focus on this topic in several cities in Europe\, starting with Amsterdam! \n  \nDESIGN THINKING — we think this could be another industry game-changer: design thinking\, a human-centred approach to creative problem solving that has major implications for the business of hospitality\, especially when it comes to powering innovations that harness the convergence of sales\, marketing\, and revenue optimisation. We will have interactive discussions\, and collaborative brainstorming. \nDesign Thinking – Human-Centered Problem Solving  \nA human-centered approach to creative problem solving that companies of all sizes can use to address seemingly insurmountable challenges. \n  \n[/vc_column_text][mk_table style=”style2″]\n\n\n\nTime\nTopic\n\n\n\n\n12:00-13:00\nRegistration\, Lunch & Networking\n\n\n13:00-13:10\nWelcome \nBy Ingunn Hofseth\, President & CEO\, HSMAI Region Europe\n\n\n13.10-13:30\n\n \nSocial Enterprising: The need for a collaborative approach in the tightening Hospitality labour market \nLennart Maas has many years of international experience as a manager. He is a strong believer of a collaborative approach to improve the Dutch labor market in hospitality and has therefore founded the first Dutch Hospitality day. Listen to Lennart sharing his vision on an essential part of our hospitality business; people. \nBy Lennart Maas\, General Manager\, Park Plaza Victoria Amsterdam and Founder of ‘Nationale Horecadag’\n\n\n13:30-14:00\n\nUsing Technology to Deliver a Personalised Guest Experience \nFounder of Avvio.com and more than a tad obsessed with delivering innovative technologies and new distribution networks to grow direct bookings for hotels. Make sure you join us to listen to his experience \nBy Frank Reeves\, Co-founder & CEO\, AVVIO \n\n\n\n14:00-14:20\nCoffee break and networking\n\n\n14:20-15:35\n\nDesign Thinking – Human Centered problem solving \nWe will show examples on how you can use Design Thinking to the problem of fostering collaboration among disciplines\, teams and functions. \n \nBy Josje van Dongen\, Head of Innovation and Hotel Management Track\, Hotel Management School Maastricht and Chair of HSMAI Region Europe Innovation Advisory Board  \nand Geoff Maree\, Sr Lecturer Innovation\, Design and Imagineering\, Academy of Hotel & Facility Management – Breda University and Member of HSMAI Region Europe Innovation Advisory Board \n\n\n\n15:35-15:50\nCoffee break and networking\n\n\n15:50-18:00\nDesign Thinking Continued – Interactive session \nBy Josje van Dongen\, Head of Innovation and Hotel Management Track\, Hotel Management School Maastricht and Chair of HSMAI Region Europe Innovation Advisory Board  \nand Geoff Maree\, Sr Lecturer Innovation\, Design and Imagineering\, Academy of Hotel & Facility Management – Breda University and Member of HSMAI Region Europe Innovation Advisory Board \n\n\n\n18.00-19:00\nWrap up followed by Drinks and Networking\n\n\n\n[/mk_table][/vc_column][/vc_row]\n  \nCancellation Policy\nIf you register\, we expect you to attend. If\, for any reason\, you are not able to attend please let us know by phone\, text message or e-mail. \nYou can cancel your registration until 48 hours before the start of the event. After that and in case of no-show we will charge you € 95\,- plus VAT. Thank you for your understanding. \n 
URL:https://hsmai.eu/event/the-hsmai-day-holland/
LOCATION:Pestana Amsterdam Riverside\, Amsteldijk 67\, Amsterdam\, 1074 HZ\, Netherlands
ORGANIZER;CN="HSMAI Holland":MAILTO:postbox@hsmai.eu
GEO:52.3533681;4.907164
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Pestana Amsterdam Riverside Amsteldijk 67 Amsterdam 1074 HZ Netherlands;X-APPLE-RADIUS=500;X-TITLE=Amsteldijk 67:geo:4.907164,52.3533681
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20190924T143000
DTEND;TZID=Europe/Amsterdam:20190924T180000
DTSTAMP:20190917T090027Z
CREATED:20190530T082836Z
LAST-MODIFIED:20190917T090027Z
UID:10000235-1569335400-1569348000@hsmai.eu
SUMMARY:HSMAI at Gastvrij Rotterdam
DESCRIPTION:‘Van contact naar contract’ \nOp naar een Mens- en  Gastgerichte Cultuur\ndoor Josée Blanken \n \n  \n—– \nProgramma:\n14.30 – 15.00 \nOntvangst \n 15.00 – 16.30  \nPresentatie \n* \n‘Van contact naar contract’  \ndoor Josée Blanken \n16.30 – 18:00 \nBezoek Gastvrij + Netwerk Borrel \n(Toegangskaarten voor de Gastvrij-vloer worden verzorgd) \n  \n—– \nSpreker van de dag:\nJosée Blanken – Josée was al bekend met HSMAI vanwege haar tijd als branchedirecteur Hospitality bij Tempo-Team Group\, waar zij landelijk verantwoordelijk was voor ‘de lekkerste branche van Tempo-Team’. Inmiddels heeft ze ruim 10 jaar leidinggevende ervaring en is geaccrediteerd MBTI en DISC-drijfveren coach. In 2018 is zij gecertificeerd als systemisch coach en officieel NOBCO-coach.  \nJosée werkte voorheen als Hostmanship Trainer; de kunst mensen het gevoel te geven dat ze welkom zijn. Nu is zij als zelfstandig ondernemer o.a. werkzaam als Organisatie Adviseur bij Healthy Company Consultants B.V. (www.healthycc.nl) en als (organisatie)coach (www.betrokkenheidwerkt.nl). Daarnaast is zij sinds 2017 voorzitter van de Stichting The Touchables\, welke gericht is op het tastbaar maken van klantbeleving (www.thetouchables.nl). \n  \nSIGN UP HERE
URL:https://hsmai.eu/event/hsmai-at-gastvrij-rotterdam/
LOCATION:Rotterdam Ahoy\, Ahoyweg 10\, Rotterdam\, 3084 BA\, Netherlands
ORGANIZER;CN="HSMAI Holland":MAILTO:postbox@hsmai.eu
GEO:51.8827599;4.4882087
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BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20190128T140000
DTEND;TZID=Europe/Amsterdam:20190128T173000
DTSTAMP:20190117T104002Z
CREATED:20190115T151759Z
LAST-MODIFIED:20190117T104002Z
UID:10000218-1548684000-1548696600@hsmai.eu
SUMMARY:HSMAI Holland: New Year's Reception & Think Tank in Amsterdam
DESCRIPTION:[vc_row][vc_column][vc_column_text]\nHSMAI New Year’s Reception & Think Tank in Amsterdam\nMonday January 28th\nFrom 14:00-17:30 including drinks and networking\nNH Hotel Amsterdam Centre\nStadhouderskade 7\, 1054 ES Amsterdam\nWelcome to HSMAI Region Europe´s Think Tank in Amsterdam. It is FREE to attend for HSMAI members working directly in the hotel and travel industry.\nPress here to sign up!\n[/vc_column_text][mk_table]\n\n\n\nTime\nProgram\n\n\n\n\n\n\n14:00-14.30\nRegistration & coffee\n\n\n\n\n14:30-15:00\nPresentation \n– The Economic Outlook: What are the risks and opportunities ahead?\n– Loyalty Today: The Implications of a Changing Landscape for Revenue Management\n– “2019\, the plans of the commercial leader…what is on your to-do list and why?”\n– Automation in groups and meeting space\, bookings and event registration. \nBy Bas Lemmens\, CEO at Meetings.com (part of Hotelplanner.com) \nWith more than 20 years of experience in the travel and hospitality industry\, Mr. Bas Lemmens is the Co-founder of Booking.com and has served in various roles within the European hotel business including Ebookers.com\, Isango.com\, Easytobook.com\, Hotelchamp.com\, Redigo.ru\, handling global business development accounts in addition to product acquisition and revenue management. A graduate from the University of Twente in Holland with a Master in Industrial Engineering and Management Science. Now he is the CEO of Meetings.com. \nMeetings.com provides event planners and corporate buyers with the commercial might and technology-driven tools they need to save time\, save money and create better events\,” said industry veteran Bas Lemmens\, CEO Meetings.com. “Years ago\, when we started Booking.com\, the goal was easy. We wanted to bring the best hotel rates into the hands of customers. Today\, at Meetings.com\, we have done the same with the more complex group and event planning market. \nBoth the presentation and the Think Tank will be in Dutch \n\n\n\n\n\n15:00-16:00\nThink Tank\nModerator: Bas Lemmens\nInteractive session about the above topics\n\n\n\n\n16:00-17:30\nDrinks and networking\n\n\n\n[/mk_table][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]\nPress here to sign up!\nPlease note: Your attendance to the events that are free of charge\, are not entirely without obligation. If you register to one of the free events\, for HSMAI members working directly in the hotel\, event and travel industry\, we expect you to attend. If\, for any reason\, you are not able to attend please let us know by phone\, text message or e-mail. You can cancel your registration until 24 hours before the start of the event. After that and in case of no-show we will charge you € 95\,- plus VAT. \nThank you for your understanding.[/vc_column_text][/vc_column][/vc_row]
URL:https://hsmai.eu/event/hsmai-holland-new-years-reception-think-tank-in-amsterdam/
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ORGANIZER;CN="HSMAI Holland":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20181120T133000
DTEND;TZID=Europe/Amsterdam:20181120T180000
DTSTAMP:20181113T102733Z
CREATED:20180703T093939Z
LAST-MODIFIED:20181113T102733Z
UID:10000204-1542720600-1542736800@hsmai.eu
SUMMARY:Revenue Management for Meetings and Events
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1540466476280{margin-bottom: 0px !important;}”]Meetings and Events will become a priority when commercial leaders see the growth opportunity for their organisations and how they can maximize their opportunities for improving revenues  \nTarget group for this meeting: Revenue Managers\, Commercial leaders\, Event Managers\, Sales & Marketing\, General Manager & Assistant General Managers and Food & Beverage Managers. \nWe are happy to invite you to the HSMAI Region Europe event on Tuesday November 20th. The event will take place at The Student Hotel Amsterdam City\, Wibautstraat Amsterdam. Sign up today! \nDirections: Please use the entrance of Collab (Wibautstraat 131D) in order to get to The Parool Theater. \nProgram:\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_table]\n\n\n\n\nTime\nWhat\n\n\n\n\n\n\n13:30 – 14:00\nArrival & registration\n\n\n\n\n14:00 – 14:45\nHow to harness the hidden value of Meetings & Event Space \n\nHow much money are you losing in your Meeting Space?\nHow to forecast demand more accurately for your meeting Space\nHow to measure the Value of space and optimize its use\nThinking about your Meeting Space in the same way as your Bedrooms\nSome simple steps you can take right now to improve performance.\n\nBy Heather Hart\, Director SmartSpace at IDeaS\n\n\n\n\n14:45 – 15:30\nHotels and Event venues: how to increase your revenue and decrease your costs in M&E Sales. \nBy Joonas Ahola\, Founder and CEO at MeetingPackage.com\n\n\n\n\n15:30 – 16:00\nDiscussion\n\n\n\n\n16:00 – 17:00\nNetworking & drinks\n\n\n\n\n\n\n\n\n\n\n[/mk_table][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]\nRegister for this Educational? \nPlease click here to register.\n[/vc_column_text][/vc_column][/vc_row]\n  \n 
URL:https://hsmai.eu/event/revenue-management-for-meetings-and-events/
LOCATION:Student Hotel Amsterdam\, Wibautstraat 131D\, Amsterdam\, Netherlands
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ORGANIZER;CN="HSMAI Holland":MAILTO:postbox@hsmai.eu
GEO:52.35388;4.9130831
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Student Hotel Amsterdam Wibautstraat 131D Amsterdam Netherlands;X-APPLE-RADIUS=500;X-TITLE=Wibautstraat 131D:geo:4.9130831,52.35388
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20181004T083000
DTEND;TZID=Europe/Amsterdam:20181004T170000
DTSTAMP:20180927T145611Z
CREATED:20180426T193607Z
LAST-MODIFIED:20180927T145611Z
UID:10000197-1538641800-1538672400@hsmai.eu
SUMMARY:The HSMAI Day Holland
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1530520988276{margin-bottom: 0px !important;}”]\nWelcome to The HSMAI Day Holland\nVan der Valk Hotel Amsterdam\nAddress: Joan Muyskenweg 20 1096 CJ Amsterdam\nThursday October 4th\nFrom 08:30- 17:00 including drinks and networking\nSign up today!\nA full-day conference intended to provide you and your team an overview of current industry developments\, focusing on subjects HSMAI considers important to put on the industry’s agenda. One of this year’s topic is Winning for customers and company culture through HSMAI Region Europe’s program\, The Service Pledge. Tomorrow’s winners are companies that invest in their company culture and bringing the customer experience to the boardrooms. Your company culture and internal communication have a big impact on your reputation\, repeat business and results\, the Service Pledge program gives you tools to fine tune your management of these. \nTarget groups: GM´s and their leadership team\, Destination Directors\, Commercial Leaders\, HR\, RM Directors\, Sales & Marketers and HQ. \nIt´s free to attend for HSMAI company members working directly in the hotel\, event and travel industry. \nWe will end this productive day by handing out the HSMAI & Customer Alliance Guest Experience Award in co-operation with the German company Customer Alliance. The award is based on customer satisfaction data and reviews from different portals\, such as TripAdvisor\, booking.com\, Hotels.com\, Google\, Facebook and more. \nProgram\n[/vc_column_text][mk_table]\n\n\n\n\nTime\nWhat\n\n\n\n\n\n\n08:30-09:00\nRegistration\, coffee and networking\n\n\n\n\n09:00-09:10\n\nWelcome \n– Ingunn Hofseth\, President & CEO\, HSMAI Region Europe \n\n\n\n\n\n09:10-09:40\n\nEmpathie versus technologie \nWat is het belang hiervan voor onze bedrijfstak in de toekomst? \n– Jordi Wientjes\, HSMAI Region Europe Executive coach \nJordi Wientjes is leisure consultant met jarenlange ervaring in de internationale hotel- en vrijetijdsbranche. Hij zal u in een korte presentatie aan de hand van een aantal voorbeelden uit de praktijk meenemen in de ontwikkelingen op het gebied van techniek\, concepten en service. Onlangs is Jordi gecertificeerd als HSMAI Region Europe Executive Coach voor het Winning for Customers – The Service Pledge programma. Dit concept biedt onze leden de mogelijkheid om met een interne opleiding op locatie van de opdrachtgever een eigen “Service Pledge” te ontwikkelen en in te vullen. \nThis presentation will be in Dutch \n\n\n\n\n\n09:40-10:00\nThe current state of hotel rate parity in Europe\, a deep dive into parity performance. OTA Insight will present findings from the first-ever Hotel Parity Report. Don´t miss it!  \n– Tijl Speetjens\, Business Development Manager\, OTA Insight \nThis presentation will be in English\n\n\n\n\n10:00-10:25\nLiberation Route Europe \nDe geschiedenis van de laatste 12 maanden van W.O.II in West-Europa. De verhalen\, de route\, de strijd om de vrijheid en de Herdenkingsjaren 2019/2020. Hoe verloren we onze vrijheid in 1940\, wat hebben we moeten doen om onze vrijheid terug te krijgen en wat doen we nu om onze vrijheid te beschermen. \nThis presentation will be in Dutch\n\n\n\n\n\n– Jurriaan de Mol\, Director Business Development & Operations\, NBTC Netherlands Board of Tourism & Conventions\n\n\n\n\n\n– Victoria van Krieken\, Chairwoman Liberation Route Europe Foundation\n\n\n\n\n10:25-10:55\nCoffee break and networking\n\n\n\n\n10:55-11:25\nThe Global Experience Marketplace strategy highlights & market insights \nMichiel de Vor\, Area Manager Global Chains\, Booking.com\n\n\n\n\n11:25-11:50\nTechnologie in de hospitality industrie \nThis presentation will be in Dutch\n\n\n\n\n\n– Frank Jongbloets\, Commercieel Manager\, Heuvelman Sound & Vision\n\n\n\n\n\n– Steven Zegelaar\, Marketing Manager\, Heuvelman Sound & Vision\n\n\n\n\n11:50-12:15\n\nListen\, translate & act – how to prepare your business for the future  \n– Angelique Klar\, DGA\, Business Future Fit BV \nThis presentation will be in Dutch \nHow to create winning teams in order to optimize your business and get ready for the next level \n\n\n\n\n\n12:15-13:15\nLunch and networking\n\n\n\n\n13:15-13:40\n\nHow can you take advantages from HSMAI Region Europe Digital Expert LAB in developing your team? \nThis presentation will be in Dutch \n– Margitte Verkruijsse-Reiner\, Project Manager\, Digital Expert program\, HSMAI Region Europe \n\n\n\n\n\n13:40-14:10\nAirbnb: the future of networked hospitality businesses \nThis presentation will be in Dutch \n– Jeroen Oskam\, Director Research Center\, Hotelschool The Hague\n\n\n\n\n14:10-14:30\n\nInfluencing the Traveller Path to Purchase with TripAdvisor \nAlistair MacGregor\, Senior Key Accounts Manager\, TripAdvisor \nThis presentation will be in English \n\n\n\n\n\n14:30-15:00\n\n\nCoffee break and networking \n\n\n\n\n\n15:00- 15:30\n\nThe changing skills and competences of future commercial leaders \n– Fred Witte\, Founding Partner BLOC bv and member of HSMAI Region Europe Innovation Advisory Board \nThis presentation will be in Dutch \nThe HSMAI Day Holland will continue the debate from the HSMAI Region Europe Leadership Day about how both the customers and sales channels are changing and that it requires different competence of future executives and employees. It also requires a completely different interaction across disciplines and that we work less in “silos” within key areas that HSMAI has its focus: \n\nRevenue Management\nMarketing\nSales\nDistribution\nCulture & People\nInnovation\n\nAfter the presentation there will be a discussion. \n\n\n\n\n\n15:30- 16:15\n The changing skills and competences of future commercial leaders. Panel discussion with leaders from the industry \nAngelique Klar\, DGA\, Business Future Fit BV \nArne Visser\, Chief Revenue Officer Center Parcs Europe \nJeroen Oskam\, Director Research Center\, Hotelschool The Hague \nJosje van Dongen\, Head of Innovation\, Hotelschool Maastricht \nMonique Jaspers\, Global Head of Digital Media\, Travelport \nPeter Heule\, CEO Short Stay Group \nThis presentation will be in Dutch \n\n\n\n\n\n16:15- 16:30\n \nHSMAI & Customer Alliance Guest Experience Award\n \nWe will end this productive day by handing out the HSMAI & Customer Alliance Guest Experience Award in co-operation with the German company Customer Alliance. The award is based on customer satisfaction data and reviews from different portals\, such as TripAdvisor\, booking.com\, Hotels.com\, Google\, Facebook and more. \nThe presentation will be in English \n  \n \n\n\n\n\n16:30\n Drinks and networking\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\n\n[/mk_table][/vc_column][/vc_row][vc_row][/vc_row][vc_column][/vc_column][vc_btn title=”Sign up today!” color=”primary” align=”center” i_icon_fontawesome=”fa fa-ticket” add_icon=”true” link=”url:https%3A%2F%2Fwww.eventbrite.co.uk%2Fe%2Fthe-hsmai-day-holland-tickets-47660091617|title:Sign%20up%20today!|target:%20_blank|”][vc_column_text]\n[/vc_column_text]
URL:https://hsmai.eu/event/the-hsmai-day-amsterdam/
LOCATION:Van der Valk Hotel Amsterdam
ATTACH;FMTTYPE=image/jpeg:https://hsmai.eu/wp-content/uploads/sites/15/2018/07/amsterdam-2799491_1920.jpg
ORGANIZER;CN="HSMAI Holland":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20180918T140000
DTEND;TZID=Europe/Amsterdam:20180918T173000
DTSTAMP:20180710T093118Z
CREATED:20180426T191059Z
LAST-MODIFIED:20180710T093118Z
UID:10000195-1537279200-1537291800@hsmai.eu
SUMMARY:Ahoy Gastvrij Rotterdam
DESCRIPTION:[vc_row][vc_column][vc_column_text]\nAhoy Gastvrij in Rotterdam will take place Tuesday September 18th at Ahoy Gastvrij Rotterdam. This will be a very inspiring ‘hands-on’ event with Wouter de Vries jr. as speaker.\nIt is free to attend for HSMAI members. For non HSMAI members the price is 125 euro ex. VAT. \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_button corner_style=”rounded” size=”medium” letter_spacing=”6″ icon=”mk-icon-ticket” icon_anim=”side” url=”https://www.eventbrite.co.uk/e/ahoy-gastvrij-rotterdam-september-18th-tickets-47705381079″ target=”_blank” align=”center” fullwidth=”true” margin_top=”20″ margin_bottom=”20″ margin_right=”3″ animation=”left-to-right” bg_color=”#663399″]Sign up today![/mk_button][/vc_column][/vc_row]\nProgram:\n14.00 – 14.30:  Registration \n\n \n14.30 – 16.00: Presentation by Wouter de Vries jr \n\nWouter de Vries jr. has an interesting résumé.  He was a lumberjack\, kibbutz volunteer and road-sweeper. Not for a week\, but for almost ten years. “When I was in my twenties I could only think in terms of freedom and happiness. I was in a state of born-to-run euphoria. I travelled a lot and worked hard. I studied Economics\, but at the time I felt that was a complete waste of time. I was left-wing\, idealistic and recalcitrant. I loved it!” \nNowadays\, Wouter de Vries jr. teaches service management at the Free University of Amsterdam. “It feels like playing a home match”\, says de Vries\, who is one of the most important authors and keynote speakers in the Netherlands in his field. He wrote 14 books on marketing and management\, for example \n\n`Dienstenmarketing Management’ (‘Service marketing management)\, De Vries jr.\, Wouter & Piet J.C. van Helsdingen (2005).\n`Strategische Dienstverlening’ (‘Strategic service management’)\, De Vries jr. & Goud (2003)\, (Dutch\, English and German edition)\n\nWouter de Vries jr. is actively involved in six MBA programs in the Netherlands. In-home he has rendered his services to approximately 150 organisations. His work is best described as ‘criticism with a smile’. He wears his heart upon his sleeve and\, and the same time\, enjoys life. De Vries jr. knows how to appreciate a good joke. His lectures are always interactive\, which makes it easier for him to fool his audience and get the message across. He addresses themes that are relevant in almost any management environment. Discussions usually go on way after his lecture has ended. “At the age of 35 I bought my first suit and matching tie. At present I am familiair with the plush in the board room\, but I am still at ease on any work floor.” \n\n\n16.00 – 17.30: Visit Gastvrij Rotterdam & Networking drinks \n  \nA big thank you to our sponsor Gastvrij Rotterdam! \n[vc_row][vc_column][mk_button corner_style=”rounded” size=”medium” letter_spacing=”6″ icon=”mk-icon-ticket” icon_anim=”side” url=”https://www.eventbrite.co.uk/e/ahoy-gastvrij-rotterdam-september-18th-tickets-47705381079″ target=”_blank” align=”center” fullwidth=”true” margin_top=”20″ margin_bottom=”20″ margin_right=”3″ animation=”left-to-right” bg_color=”#663399″]Sign up today![/mk_button][/vc_column][/vc_row]
URL:https://hsmai.eu/event/ahoy-gastvrij-rotterdam/
LOCATION:Rotterdam Ahoy\, Ahoyweg 10\, Rotterdam\, 3084 BA\, Netherlands
ATTACH;FMTTYPE=image/jpeg:https://hsmai.eu/wp-content/uploads/sites/15/2018/04/fullsizeoutput_b5.jpeg
ORGANIZER;CN="HSMAI Holland":MAILTO:postbox@hsmai.eu
GEO:51.8827599;4.4882087
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Rotterdam Ahoy Ahoyweg 10 Rotterdam 3084 BA Netherlands;X-APPLE-RADIUS=500;X-TITLE=Ahoyweg 10:geo:4.4882087,51.8827599
END:VEVENT
END:VCALENDAR