Arthur Waller
Partner
Price Matchæ
Q:æWhat does a day at work consist of for you?
A:æThe beauty of it is that it is never the same ! Everyday I try to always talk to at least one consumer to hear why he is happy or unhappy. I have a daily meeting with our algorithm team to monitor accuracy of our forecasts and performance of our recommendations the heart of our job and of our reputation!
I also try to perform all tasks we expect our employees to perform to see by myself how hard complicated or boring it is. At the moment I am doing a lot of coldcalling..
Q:æWhat’s the best part of your job?
A: æNo doubt: talking to happy customers that saved time and increased revenue using the tool we designed for them.
Q:æDo you have anyone you’ve looked up to?
A:æWe admire the go-to-market strategy of SiteMinder and we try to adapt it to revenue management systems.
Q:æDo you have any nice traditions at your office?
A:ææEverytime a new hotel signs up you can hear an automatic gong in our office.æWe also have Beer Friday : all employees can relax at the end of a hard week of work having some drinks in the office! Inspired by Google’s TGIF!
Q:æHow long have you been a member of HSMAI?
A:æJust joined and hope that will last!
Q:æWhat do you think is the best thing about HSMAI?
A:æBeing the forum where people share knowledge experiences and good tips! That makes all the industry stronger!
Q:æAre there any activities or projects you think HSMAI should start up?
A:æHaving a wiki.æ
Q:æDescribe your perfect weekend.
A:ææI recently had a perfect week-end in Montenegro a very charming and authentic country that I recommend to you. Not too many people very nice landscapes both mountains and beaches. Very nice food and very enthusiastic ald warm people!
Q:æIf you were the prime minister of Norway what issues would you focus on?
A:æPoisoned salmons! We had a terrible documentary on this on French TV just before Xmas last year and Norwegian smoked salmons sales dramatically decreased!
Q:æDo you have any special hobbies?
A:æSoccer travelling obviously and eating as all French people!
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Foto: Arthur Waller
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