EDUCATION, CERTIFICATIONS AND PROFESSIONAL DEVELOPMENT
Enhance your expertise and stay at the forefront of the field with comprehensive educational programs, certifications and workshops.
In today’s dynamic and competitive hospitality industry, staying ahead requires continuous learning and skill development. HSMAI Europe is your trusted partner in advancing your career and achieving commercial excellence in hospitality.
Our certifications, educational programs, and professional development opportunities are designed to empower you with the knowledge and skills needed to thrive in this ever-evolving industry. Whether you’re a seasoned industry professional or just starting your journey, one of our programs may be for you.
This page will be updated by the end of May. For now we are focusing on the Mentorship Program.
Leadership Development Program
(LDP)
Develop how your team speaks the language of business outside your specialty for better results across functions.
To progress in their career, wider business acumen and people skills become as vital to success, if not more so, than their technical know-how
Certified Revenue Management Executive (CRME)
You’re a hospitality revenue professional and want to be recognized for your knowledge, experience, and capabilities in the discipline.
You need the premier credential dedicated to the art and science of revenue optimization. You need the CRME.
Excelling at Customer Centricity
(ECC)
With the ECC programmee, actions are proposed with clear ECC measurements to add value through your internal culture and communication planning, the inclusion of key stakeholders, employee engagement and service recovery methods.
Mentorship Program
Whether you operate on a national, European, or global level — and whether you are an emerging leader or a seasoned executive the need for continued learning and fresh perspectives has never been greater. The hospitality and travel industry is evolving rapidly.
To stay ahead, we must embrace growth, connection, and lifelong learning. That’s what the HSMAI Europe mentorship program is all about.
Certified Revenue Management Executive (CRME)
You’re a hospitality revenue professional and want to be recognized for your knowledge, experience, and capabilities in the discipline.
You need the premier credential dedicated to the art and science of revenue optimization. You need the CRME.
Excelling at Customer Centricity
(ECC)
With the ECC programmee, actions are proposed with clear ECC measurements to add value through your internal culture and communication planning, the inclusion of key stakeholders, employee engagement and service recovery methods.
