EDUCATION, CERTIFICATIONS AND PROFESSIONAL DEVELOPMENT
Enhance your expertise and stay at the forefront of the field with comprehensive educational programs, certifications and workshops.
In today’s dynamic and competitive hospitality industry, staying ahead requires continuous learning and skill development. HSMAI Europe is your trusted partner in advancing your career and achieving commercial excellence in hospitality.
Our certifications, educational programs, and professional development opportunities are designed to empower you with the knowledge and skills needed to thrive in this ever-evolving industry. Whether you’re a seasoned industry professional or just starting your journey, one of our programs may be for you.
Leadership Development Program
Develop how your team speaks the language of business outside your specialty for better results across functions.
To progress in their career, wider business acumen and people skills become as vital to success, if not more so, than their technical know-how
Certified Revenue Management Executive (CRME)
You’re a hospitality revenue professional and want to be recognized for your knowledge, experience, and capabilities in the discipline.
You need the premier credential dedicated to the art and science of revenue optimization. You need the CRME.
ECC – Excelling at Customer Centricity
With the ECC programme, one or more of your key team members are trained to prepare and guide your team:
To exceed your guests’ expectations at key moments of contact, decided by you and to create ‘instagrammable’ experiences and a frictionless, seamless delivery