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The HSMAI Day Norway

September 24, 2018 @ 8:30 am - 5:00 pm

Welcome to The HSMAI Day Norway

Hotel Continental Oslo

Monday September 24th

From 08:30- 17:00 including drinks and networking

A full-day conference intended to provide you and your team an overview of current industry developments, focusing on subjects HSMAI considers important to put on the industry’s agenda. One of this year’s topic is Winning for customers and company culture through HSMAI Region Europe’s program, The Service Pledge. Tomorrow’s winners are companies that invest in their company culture and bringing the customer experience to the boardrooms. Your company culture and internal communication have a big impact on your reputation, repeat business and results, the Service Pledge program gives you tools to fine tune your management of these.

Target groups: GM´s and their leadership team, Destination Directors, Commercial Leaders, HR, RM Directors, Sales & Marketers and HQ.

It´s free to attend for HSMAI company members working directly in the hotel, event and travel industry.

We will end this productive day by handing out the HSMAI & Customer Alliance Guest Experience Award in co-operation with the German company Customer Alliance. The award is based on customer satisfaction data and reviews from different portals, such as TripAdvisor,,, Google, Facebook and more.

Press here to see the program and to sign up!


September 24, 2018
8:30 am - 5:00 pm
Event Categories:
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HSMAI Norway
+47 916 52 873


Hotel Continental
Stortingsgata 24/26
Oslo, 0117 Norway
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Send us an email for any queries you have about HSMAI Europe and we'll get back to you, asap.

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