Sales Leader Forum Programme
Registration, coffee/tea and Partner Showcase
Visit our partners to learn how their products & services can help you and your business thrive.
Welcome
By Remy Merckx, VP, Global Digital at Radisson Hotel Group and HSMAIs moderator for the day and evening
Opening
Take the lead in Revenue Strategy
How to make Revenue Management find its second wind by integrating Sales and Marketing?
By Frederic Toitot, Vice President, Global Learning & Development at Accor & Chair HSMAI Region Europe Revenue Optimization Board
7-minutes Lightning Round
It has become a HSMAI tradition: Executives will share their best practices, strategic insights, and big ideas for driving profit….in 6 minutes and 40 second each.
We have invited 4 executives that will share their thoughts.
Designing digital marketing models to maximise revenue and profit for hotels
By Finnbar Cornwall, Senior Industry Head Travel at Google UK
Welcome to the Golden Age of Revenue Management
By Klaus Kohlmayr, Chief Evangelist, IDEAS
Strategic Selling
By Evert Schuele, Vice President Sales, Europe, Africa, Middle East and South West Asia, Hyatt International
The biggest error you’re making in revenue management
By Sean Fitzpatrick, CEO, OTA Insight
Partner Showcase: Break for Coffee & Conversation
Visit our partners to learn how their products & services can help you and your business thrive.
A 360 View – focus on cross-functional strategic thinking and expansion of traditional roles
Amanda Elder, Chief Commercial Officer at Kempinski Hotels and member of the Kempinski Hotels Management Board
Anant Vithlani, Vice President Sales, Nordic Choice Hotels
Michael Simon, General Manager – Distribution, EMEA & ASPAC at Marriott International, Inc.
Niels Mekenkamp, Director of Business Solutions, EMEA, Cendyn
In a candid conversation with actionable insights that you’ll only hear at HSMAI – the industry’s only organization committed to fueling sales, inspiring marketing, and optimizing revenue for the industry and their partners.
Moderator: Damiano Zennaro, Global Director of Advisory services, IDeaS
What’s on the horizon?
The industry is changing at a fast pace. Antoine Asselin, founder of Upmail and member of the HSMAI Region Europe Sales Advisory Board will lead a session to exchange of ideas, experiences, and insights on what is worrying Sales Leaders and what significant priorities are top of mind within B2B Sales today?
Future of Business Travel
Disruption on Business Travel Sector is changing the future for Corporate Travellers. There is a clear shifting landscape on the intermediary side and we have therefore invited Booking.com, TRIPBAM and Expedia Group including Egencia to present their thoughts about future Business Travel followed by a panel discussion led by Antoine Asselin, Founder of UpMail and HSMAI Sales Advisory Board Member
Shelly Ransom, Director Global Lodging at Egencia
Peter Grover, Managing Director, Tripbam Europe
Jason Grist, Area Manager Business Travel North Europe Booking.com
Partner Showcase: Break for Coffee & Conversation
Visit our partners to learn how their products & services can help you and your business thrive.
Exceed Planner Expectations with Exclusive Global Insights
Get significant insights into the thoughts and processes of planners based in different regions. Cvent surveyed more than 2,000 meeting and event planners worldwide to provide you with insights to gain a greater understanding into the thoughts and processes of meetings and events professionals.
Get a better understanding of the event planners, including:
- What planners from different regions expect from a relationship with a venue professional
- Planners’ considerations for sourcing venues
- The needs and challenges of planners experience during their sourcing efforts
By Graham Pope, Head of Hospitality Cloud Europe
Roundtable discussions Session 1
Concurrent sessions held by specialists in their respective fields. Roundtable attendees will also have the opportunity to ask specific questions.
Press on the different topics for more information!
1. Close the gap between revenue optimization & digital marketing
5. Being a General Manager and Leading a team of strong performers
6. Using Technology to Deliver a Personalized Guest Experience
11. Intermediaries: Should they be managed like a key account?
Roundtable discussions Session 2
Concurrent sessions held by specialists in their respective fields. Roundtable attendees will also have the opportunity to ask specific questions.
Same as above.
Roundtable discussions Session 3
Concurrent sessions held by specialists in their respective fields. Roundtable attendees will also have the opportunity to ask specific questions.
Same as above.
Wrap up
By Remy Merckx, VP, Global Digital at Radisson Hotel Group and HSMAIs moderator for the day and evening
and Frederic Toitot, VP, Vice President, Global Learning & Development at Accor & Chair HSMAI Region Europe Revenue Optimization Board
Networking before the HSMAI Europe Awards
The HSMAI Europe Awards will also take place at the beautiful Savoy Hotel in London
The HSMAI Europe Awards
The HSMAI Europe Awards 2019 will recognise the people and companies that deserve to be awarded for their great work in Hospitality, travel and tourism in 2019. Press here to read more and to submit entries.