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  • About
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News

Monthly Archive for: "May, 2016"
 HSMAI Region Europe profile: Adriaan Coppens

HSMAI Region Europe profile: Adriaan Coppens

May 27, 2016

Adriaan Coppens Co-Founder and CEO OTA Insight Adriaan will be part of our new HSMAI Region Europe Advisory Board on Distribution. Q:ÊWhat does a day at work consist of for […]

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     HSMAI Region Europe Summer Party in London this summer

    HSMAI Region Europe Summer Party in London this summer

    May 27, 2016

    TripAdvisor Office,Ê7 Soho Square,ÊW1D 3QB London HSMAI Region Europe has been planningÊa Summer Party in London this summer, taking place at the fantastic TripAdvisor Head Quarters in London.Ê [...]

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       HSMAI Region Europe profile: Adriaan Coppens

      HSMAI Region Europe profile: Adriaan Coppens

      May 27, 2016

      Adriaan Coppens Co-Founder and CEO OTA Insight Adriaan will be part of our new HSMAI Region Europe Advisory Board on Distribution. Q:æWhat does a day at work consist of for […]

      Read More 0
         HSMAI Region Europe Summer Party in London this summer

        HSMAI Region Europe Summer Party in London this summer

        May 27, 2016

        TripAdvisor Officeæ7 Soho SquareæW1D 3QB London HSMAI Region Europe has been planningæa Summer Party in London this summer taking place at the fantastic TripAdvisor Head Quarters in London.æ We [...]

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           12 July: HSMAI Region Europe and Travel Industry Club Germany in Frankfurt

          12 July: HSMAI Region Europe and Travel Industry Club Germany in Frankfurt

          May 27, 2016

          Tuesday 12th July 2016 from 4pm – 9.15pm Kempinski Hotel Frankfurt Gravenbruch On Tuesday 12 July 2016 HSMAI Region Europe is holding an afternoon event in cooperation with the Travel […]

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             HSMAI and Cornell University Hand in Hand

            HSMAI and Cornell University Hand in Hand

            May 27, 2016

            As many of you know we at HSMAI have a special relationship with Cornell University. For 12 years already we have organised awards for young leaders in hospitality in Norway […]

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               HSMAI Region Europe profile: Brita Moosmann

              HSMAI Region Europe profile: Brita Moosmann

              May 20, 2016

              Brita Moosmann Managing Director Germany and UK HotelPartner Yield Management Brita is working closely with HSMAI Region Europe on Revenue Management and Young Professionals initiatives [...]

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                 Mentor Programme Announcement 31st May

                Mentor Programme Announcement 31st May

                May 20, 2016

                The first mentors of HSMAI Region Europe Mentor Programme will be announced 31st May. After this we will start the process of forming our first 10 mentor-mentee teams.æWe will have […]

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                   12 July: HSMAI Region Europe CRME workshop in Frankfurt

                  12 July: HSMAI Region Europe CRME workshop in Frankfurt

                  May 19, 2016

                  HSMAI Region Europe will be in Frankfurt Tuesday 12th Julyæfor the CRME certification On 12th JulyæHSMAI Region Europe will host an interactive Revenue Management workshop at the end of which [...]

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                     16th June: First HSMAI Region Europe event in Barcelona

                    16th June: First HSMAI Region Europe event in Barcelona

                    May 6, 2016

                    Meliíç Barcelona SkyæCarrer de Pere IV 272 Barcelona Thursday 16th June 2016 from 16.00 – 18.30æfollowed byædrinks and networking HSMAI Region Europe is expanding to Spain. Come and join us [...]

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                      Why are guests so unpredictable? Is there anything we can do in order to make them more predictable?

                      In recent years more and more hoteliers have commented on the fact that it is becoming harder to predict what demand will be like. Guests book later and later, events that traditionally had a high impact now have much lower impact and guests seem to change their mind on what they like. During this session we will discuss in what way we might be able to do in order to steer our guests towards a more predictable behavior.

                      head-shot

                      Niels MekenkampDirector of Business Solutions, EMEA, Cendyn

                      3 ways to make more strategic use of your brand

                      How leaders can use modern brand thinking to engage people in delivering distinct customer experiences that inspire loyalty and word-of-mouth.

                      monna-nordhagen

                      Monna Nordhagen, Partner and strategy advisor, Mars

                      What characterizes the best sales teams?

                      0-29

                      Remi Morken, CCO, SalesScreen

                      Revenue Management to Revenue Strategy: Best practices and key learnings to help your organization succeed in 2020 and beyond

                      0-28

                      John Gallagher, Sales Director, Duetto

                      How to sell when customers do not know they need you?

                      Benjamin is a French entrepreneur and investor. His job consists in solving major problems that hoteliers face every day. He is the Co-founder & Evangelist of Quicktext, a 24/7 AI-powered chatbot helping hotels increase sales while improving guest experience.

                      0-23

                      Benjamin Devisme, VP Sales, Quicktext

                      Real time pricing

                      As the travel industry has evolved and become more digitized, markets that hotels operate in today have become faster, more transparent and more competitive than ever, pushing down profit margins. The old school of revenue management, where it used to be enough to pull historical reports from an isolated, non-connected PMS, to decide the future room prices, does not longer apply.

                      • What is the difference from being a Revenue Manager today compared to 10 years ago?
                        • Does the skillset of an RM differ – if so; in what way?
                      • What does Real Time Price Optimization mean?
                      • What gains (and risks?) come with real time price optimization?
                      • How do you think the Revenue Management Department will operate in a real time revenue management environment – will the RM role need to change? If so, in what way?
                      atomized2

                      Alexander Edström, CEO, Atomize

                      Expansion of revenue management capabilities

                      damiano-zennaro

                      Damiano Zennaro, Global Director of Advisory services at IDeaS

                      dsc_0045

                      Laura McNally, Director, Account Management – Strategic and Global Accounts at IDeaS

                      Customer Centricity

                      About delivering the promises made, managing the perception and trust of the brand on social and digital media through the experiences delivered.

                      0-9

                      Gil Mulders, Former Head of Learning Europe, Intercontinental Hotel Group and Chair of the HSMAI Region Europe People & Culture Advisory Board

                      Being a General Manager and Leading a team of strong performers

                      0-7

                      Jarle Moen, Former Thief Executive Officer at the Award winning hotel The Thief, now the Managing Director at the upcoming hotel Sommerro

                      Retention strategies for Sales professional that works’

                      Anant Vithlani

                      Anant Vithlani, Vice President Sales, Nordic Choice Hotels

                      Storytelling that works

                      Brands that tell stories are performing better. We will discuss how you can use stories to clarify your message, connect with customers and grow your business. Make sure your team is on the same page and creating marketing that get results. We will also introduce you to a framework that makes it easier for your team to create stories that work.

                      0-13

                      Christian Braathen, Client Director, Scandinavian Design Group

                      Commercial Technology Strategy

                      What choices to make to PMS, RMS, CRS, Channel Manager, cost implications, training implications, integration implications and more.

                      0-11

                      Julie Grieve, Founder and CEO, Criton

                      Close the gap between revenue optimization & digital marketing

                      finnbar-colour-headshot

                      Finnbar Cornwall, Senior Industry Head Travel at Google UK

                      Consequences of Inbound RFP Over-reliance – Why is it the Time to Establish a Proactive Meetings & Events Sales Strategy

                      MICE segment is becoming commoditized, driven by rate and response time. Cost of acquisition and distribution continues to grow. Need periods are more pronounced. Sales teams have subpar proactive skills – order takers vs. hunters. Sellers are fishing in the same pond with less than 10% conversion rates.

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                      Erika Bucsi, Enterprise Director of Sales, EMEA & APAC, Knowland

                      Navigating the changing hotel distribution landscape

                      Insights to improve competitiveness in an increasingly volatile environment

                      0-10

                      Michael Mernagh, Head of Sales EMEA, OTA Insight

                      Using Technology to Deliver a Personalized Guest Experience

                      0-8

                      Michael De Jongh, Chief Commercial Officer, Avvio

                      Coaching a team for strategic selling

                      0-6

                      Evert Schuele, Vice President Sales, Europe, Africa, Middle East and South West Asia, Hyatt International

                      Intermediaries: Should they be managed like a key account?

                      0-13

                      Saurabh Bhargava, Commercial Director UK & Ireland, Taj Hotels

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