Bhanu Chopra
Founder & CEO
RateGain belongs to the exclusive club of HSMAI Region Europe Gold Partners.
Q:æWhat does a day at work consist of for you?
A:æI am a firm believer in setting my priorities right every day hence my day starts with drafting out a plan for the day and setting priorities. Without a plan there is usually so much going on that you tend to get sucked into tons of random things. I typically focus on the four most important aspects to RateGain: team strategy product and growth and then list out the things that need to be accomplished in each area. This helps me make sure that I touch all of the major aspects of myæbusinessæand do not let anything slide.
Q:æWhat is the best part of your job?
A:æTwo things that I love the most are:
- the spirited discussions with my team
- focus on innovation to wow our clients
The time spent in engrossing and stimulating discussions with our young and talented team to challenge concepts innovate ideas help our clients succeed enable employee growth etc is very satisfying and rewarding. I also equally love interacting with clients from different boundaries seeing them grow using our solutions; it brings me absolute joy to see our customers appreciate and benefit from our innovative solutions. At RateGain innovation is at the foundation of everything that we do for our clients and our focus as a company to achieve this is what drives me every day.
Q:æDo you have anyone you have looked up to?
A:æRahul Bhatia Owner Indigo Airlines is someone I really look up to.
Q:æDo you have any nice traditions at your office?
A:æWe make sure that we celebrate success of all sizes and nature. Every little win takes us closer to our goal as accompany and as a tradition we ensure we take a few moments to recognize & relish these milestones. Another tradition specific to RateGain is our infamous pizza party (read penalty) when deadlines are missed without a justified reason.
Q:æHow long have you been a member of HSMAI?
A:æWe have been associated with HSMAI since 2011.
Q:æWhat do you think is the best thing about HSMAI?
A:æHSMAI is one of the most revered hospitality knowledge centres. I like the fact that it brings in the unbiased perspective of the industry experts. It provides a platform to the industry to hobnob and discuss thought leadership pain points solutions innovative ideas and the way ahead.
Q:æAre there any activities or projects you think HSMAI should start up?
A:æHospitality is a vast sector I feel HSMAI is well associated with all the big chains and enterprise brands. However the not so organized chunks like independent hotels and retail businesses can also be benefitted largely with HSMAI. Swift Technology adoption can help all of this larger group to keep up the space with the intense competitive market. That being said an HSMAI arm for Independent hotels could be a good idea to explore.
Q:æDescribe your perfect weekend.
A:æGood workout session in the morning followed by a good grub with family followed by a trip to somewhere where my kids can unwind.æ Maybe grab a drink or two with my friends later in the night.
Q:æIf you were trapped on a desert island what would you take with you if you could choose one thing?
A:æFew Pints of beers maybe.
Q:æWhat is the title of the book about your life?
A:æMy wife Megha is an author; I will let her decide that for me.
Q:æWhat is your next travel destination?
A:æHas to be Berlin ITB calling.
Q:æDo you have any special hobbies?
A:æRunning socializing with likeminded people and reading books. Not to forget my passion for adventure sports. Some of the regular ones are scuba diving sky diving and skiing.
Q:æThank you for your time. Do you have any personal comments?
A:æThank you for your support and we look forward to stronger ties with HSMAI in the future.
