WELCOME HOME.
Where all hoteliers belong.

Join a community of hospitality professionals
who learn from each other, support each other, and grow together,
from boutique properties to global brands.

Step in to the Community.  

A Community that helps you grow

Running a hotel means juggling revenue, marketing, sales, and operations, often without a large support system.

But you don’t have to do it alone.

HSMAI Europe brings together hospitality professionals from across Europe who face the same challenges you do.

This support is especially valuable for smaller hotel groups, independent hotels and boutique properties, 
but the insights and collaboration benefit teams at every scale, including the largest brands.

Here, a revenue director from a major chain shares insights with a boutique hotel owner.
An independent operator’s direct booking strategy inspires a regional marketing team.

Everyone learns. Everyone contributes. This is your professional home

Hear from our Community

Two of many voices. More member stories are on their way.

On how HSMAI helps you build a career in hospitality

Jonathon Liu
Chief Commercial Officer,
Verdi Hotels

On the community benefits of learning and exchanging knowledge 

Dave Overeem
Director of Revenue Management,
Inntel Hotels

On how HSMAI drives education and learning across hospitality

Clement Deplanche 
Vice-President Product Management, Distribution
Accor

What a membership gives you

A membership with HSMAI Europe connects you to Europe’s
most diverse hospitality network, and gives you practical
tools to strengthen your commercial performance.

Learn

Workshops, roundtables, and online sessions led by practitioners who’ve solved the challenges you’re facing.
Knowledge you can apply immediately.

Connect

Access to industry experts, senior leaders, and peers who understand your reality.
A network that feels global but acts personal.

Grow

Mentorship programmes, career development, and a community that actively invests in your success, whether you’re just starting out or leading a team.

Your membership includes

Events & Education

Member pricing on all conferences and workshops
Free member events, including our Power Up Event  – held all over Europe
Exclusive roundtables and learning sessions
On-demand access to recorded content
Local activities across Europe

Community & Support 

Access to HSMAI’s expert network
Mentorship programme
Industry insights and research
A peer community that has your back

This could be your best investment

Welcome to the HSMAI Community

Membership for one independent hotel starts at €960 per year,
covering up to three people at the same property.

This pricing is designed to make membership accessible for
smaller hotel groups, independent hotels and boutique properties, 
while still offering the full value that also attracts Europe’s largest brands.

Most members tell us the value they receive through insights, events, learning,
and networking far exceeds what they’d pay for these separately.

One membership. One community. Everything you need to grow.

Welcome to the HSMAI Community
Contact Us

Send us an email for any queries you have about HSMAI Europe and we'll get back to you, asap.

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