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News

Monthly Archive for: "September, 2017"
 Hilton Honors Members Can Now Shop with Points on Amazon

Hilton Honors Members Can Now Shop with Points on Amazon

September 21, 2017

Hilton (NYSE: HLT) announced that starting today its 66 million Hilton Honors members can redeem their Hilton Honors Points for purchases at Amazon.com. Hilton is the first hotel brand to […]

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     Hotel Indigo And ASOS Launch Collaboration Featuring Travel-Inspired Fashion

    Hotel Indigo And ASOS Launch Collaboration Featuring Travel-Inspired Fashion

    September 21, 2017

    Hotel Indigo, an IHG (InterContinental Hotels Group) hotel brand, and ASOS, a global online fashion retailer, today launched ASOS x Hotel Indigo Edits. The edits are inspired by the neighborhood [...]

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       New Study from BDRC Provides Unique Insights into American International Travelers

      New Study from BDRC Provides Unique Insights into American International Travelers

      September 21, 2017

      Research consultancy BDRC’s Global Passenger Study uncovers the views and habits of over 16,000 international air travelers. The results give fresh, and sometimes surprising, insights into [...]

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         RateGain Launches Advanced Rate Parity Tool to Empower Hotels with a Faster & Intuitive Rate Parity Platform

        RateGain Launches Advanced Rate Parity Tool to Empower Hotels with a Faster & Intuitive Rate Parity Platform

        September 21, 2017

        RateGain Technologies, one of the leading hospitality and travel technology solutions companies, today announced the launch of its all-new, modern and self-service Rate Parity+ tool for Corporate [...]

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           Leonardo Hotel introduces female friendly rooms with security | travelandtourworld.com

          Leonardo Hotel introduces female friendly rooms with security | travelandtourworld.com

          September 21, 2017

          Scottish hotel chain Leonardo Hotel launches women-friendly rooms’, providing the services with female room services and the men-only floors so guests feel safer. This European hotel chain [...]

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             The Tragedy Of The Buffet Commons: Reducing Food Waste At Hotels | forbes.com

            The Tragedy Of The Buffet Commons: Reducing Food Waste At Hotels | forbes.com

            September 21, 2017

            There is nothing as universal as the quiet excitement travelers feel when hearing the classic closing line to any cheery hotel check-in: “And don’t forget–breakfast will be [...]

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               Magnuson Hotels celebrates the launch of Magnuson Rewards with exclusive OTA conversion offer

              Magnuson Hotels celebrates the launch of Magnuson Rewards with exclusive OTA conversion offer

              September 21, 2017

              Magnuson Hotels, America’s fastest growing brand and the world’s largest independent hotel group, announced today a launch offer for their new Magnuson Rewards loyalty program aimed [...]

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                 Maestro PMS Introduces Guest Loyalty System that Increases Hotel Repeat Business

                Maestro PMS Introduces Guest Loyalty System that Increases Hotel Repeat Business

                September 21, 2017

                Successful independents know they need a healthy mix of repeat corporate business and leisure guests for a strong bottom line.

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                   Hard Rock International And Sony Music Entertainment Turn Up The Music With New, Reimagined Rock Star Suites

                  Hard Rock International And Sony Music Entertainment Turn Up The Music With New, Reimagined Rock Star Suites

                  September 21, 2017

                  ORLANDO, Fla. — In support of Hard Rock International’s continued global expansion, the two powerhouses known for their deep-rooted music heritage are uniting to put a radical new [...]

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                     TrustYou's Direct Guest Messaging Tool Enables Compatible Connection With Amazon Echo

                    TrustYou's Direct Guest Messaging Tool Enables Compatible Connection With Amazon Echo

                    September 21, 2017

                    TrustYou, the world’s largest guest feedback platform, seeks to help hotels meet the needs and requirements of the modern guest and to digitize the industry with constant product updates [...]

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                      What characterizes the best sales teams?

                      0-29

                      Remi Morken, CCO, SalesScreen

                      How to sell when customers do not know they need you?

                      Benjamin is a French entrepreneur and investor. His job consists in solving major problems that hoteliers face every day. He is the Co-founder & Evangelist of Quicktext, a 24/7 AI-powered chatbot helping hotels increase sales while improving guest experience.

                      0-23

                      Benjamin Devisme, VP Sales, Quicktext

                      Revenue Management to Revenue Strategy: Best practices and key learnings to help your organization succeed in 2020 and beyond

                      0-28

                      John Gallagher, Sales Director, Duetto

                      Real time pricing

                      As the travel industry has evolved and become more digitized, markets that hotels operate in today have become faster, more transparent and more competitive than ever, pushing down profit margins. The old school of revenue management, where it used to be enough to pull historical reports from an isolated, non-connected PMS, to decide the future room prices, does not longer apply.

                      • What is the difference from being a Revenue Manager today compared to 10 years ago?
                        • Does the skillset of an RM differ – if so; in what way?
                      • What does Real Time Price Optimization mean?
                      • What gains (and risks?) come with real time price optimization?
                      • How do you think the Revenue Management Department will operate in a real time revenue management environment – will the RM role need to change? If so, in what way?
                      atomized2

                      Alexander Edström, CEO, Atomize

                      Why are guests so unpredictable? Is there anything we can do in order to make them more predictable?

                      In recent years more and more hoteliers have commented on the fact that it is becoming harder to predict what demand will be like. Guests book later and later, events that traditionally had a high impact now have much lower impact and guests seem to change their mind on what they like. During this session we will discuss in what way we might be able to do in order to steer our guests towards a more predictable behavior.

                      head-shot

                      Niels MekenkampDirector of Business Solutions, EMEA, Cendyn

                      Storytelling that works

                      Brands that tell stories are performing better. We will discuss how you can use stories to clarify your message, connect with customers and grow your business. Make sure your team is on the same page and creating marketing that get results. We will also introduce you to a framework that makes it easier for your team to create stories that work.

                      0-13

                      Christian Braathen, Client Director, Scandinavian Design Group

                      Commercial Technology Strategy

                      What choices to make to PMS, RMS, CRS, Channel Manager, cost implications, training implications, integration implications and more.

                      0-11

                      Julie Grieve, Founder and CEO, Criton

                      Close the gap between revenue optimization & digital marketing

                      finnbar-colour-headshot

                      Finnbar Cornwall, Senior Industry Head Travel at Google UK

                      Consequences of Inbound RFP Over-reliance – Why is it the Time to Establish a Proactive Meetings & Events Sales Strategy

                      MICE segment is becoming commoditized, driven by rate and response time. Cost of acquisition and distribution continues to grow. Need periods are more pronounced. Sales teams have subpar proactive skills – order takers vs. hunters. Sellers are fishing in the same pond with less than 10% conversion rates.

                      eb-new-pic

                      Erika Bucsi, Enterprise Director of Sales, EMEA & APAC, Knowland

                      Navigating the changing hotel distribution landscape

                      Insights to improve competitiveness in an increasingly volatile environment

                      0-10

                      Michael Mernagh, Head of Sales EMEA, OTA Insight

                      Customer Centricity

                      About delivering the promises made, managing the perception and trust of the brand on social and digital media through the experiences delivered.

                      0-9

                      Gil Mulders, Former Head of Learning Europe, Intercontinental Hotel Group and Chair of the HSMAI Region Europe People & Culture Advisory Board

                      3 ways to make more strategic use of your brand

                      How leaders can use modern brand thinking to engage people in delivering distinct customer experiences that inspire loyalty and word-of-mouth.

                      monna-nordhagen

                      Monna Nordhagen, Partner and strategy advisor, Mars

                      Using Technology to Deliver a Personalized Guest Experience

                      0-8

                      Michael De Jongh, Chief Commercial Officer, Avvio

                      Being a General Manager and Leading a team of strong performers

                      0-7

                      Jarle Moen, Former Thief Executive Officer at the Award winning hotel The Thief, now the Managing Director at the upcoming hotel Sommerro

                      Coaching a team for strategic selling

                      0-6

                      Evert Schuele, Vice President Sales, Europe, Africa, Middle East and South West Asia, Hyatt International

                      Expansion of revenue management capabilities

                      damiano-zennaro

                      Damiano Zennaro, Global Director of Advisory services at IDeaS

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                      Laura McNally, Director, Account Management – Strategic and Global Accounts at IDeaS

                      Retention strategies for Sales professional that works’

                      Anant Vithlani

                      Anant Vithlani, Vice President Sales, Nordic Choice Hotels

                      Intermediaries: Should they be managed like a key account?

                      0-13

                      Saurabh Bhargava, Commercial Director UK & Ireland, Taj Hotels

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                      This is the text within the more information for the session on: Using Technology to Deliver a Personalized Guest Experience

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                      663399

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