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HSMAI Europe TV – February

Meet Remy Merckx, Senior Advisor – Head of Travel & Hospitality at eClerx and Eric Brun, Chair of the HSMAI Europe Marketing & Branding Advisory Board and Former Senior Vice President Commercial at Hyatt Hotels Corporation discussing several interesting topics; Digital Marketing: Customer Acquisition vs. Customer Retention, KPI’s, Loyalty, Data and Innovations. eClerx has recently become a new organizational member at HSMAI Region Europe.

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