AI in Hospitality: Predictions and impact in 2024 and beyond
The impact of AI and machine learning is undeniable, and its introduction into the hospitality sector has already begun to redefine how businesses operate and engage with customers.
But its potential still remains somewhat of a mystery.
So, what does the future of AI in the hospitality sector really look like? How will it change the way the travel industry operates?
To shed some light on this, we sat down with Nadine Boettcher, Head of Product Innovation at Lighthouse, to get her predictions on the potential trajectory of AI in hospitality and how she sees it revolutionizing the sector in the coming years.