Power-Up | Lisbon | June
Power-Up | Lisbon | June
June 26 @ 3:00 pm - 6:00 pm
Unlocking the Future: Artificial Intelligence in Hospitality Management
Join an exclusive, intimate gathering of industry professionals for a deep dive into how Artificial Intelligence (AI) is reshaping the roles of Commercial Teams and Revenue Managers in the hospitality industry. Together, we’ll explore the opportunities and challenges AI brings, from dynamic pricing to customer experience optimization.
📅 Date: Thursday, 26th June
⏰ Time: 3:00 pm – 5:00 pm (followed by networking & drinks)
📍 Location: Lisbon
This thought-provoking discussion will provide a platform to:
Uncover AI’s impact of AI on the Commercial & Revenue Management Professions
- Objective: Identify the potential impacts of AI on skills, processes, and decision-making.
- Analysis of opportunities: increased productivity, improved forecast accuracy, automation of repetitive tasks.
- Identification of challenges: risks associated with automation, loss of human control, AI bias, data security.
- Group discussion on the short-, medium-, and long-term impacts on the profession.
Propose actionable solutions and adaptation strategies for the evolving landscape.
- Objective: Develop solutions to integrate AI effectively and ethically into the profession.
- Discussion on the future skills needed by Sales, Distribution & Revenue Managers (AI management, interpretation of results, human relations management, etc.).
- Reflection on new challenges facing the profession: ethics, transparency, and accountability in the use of AI.
With a focus on innovation, collaboration, and actionable takeaways, this session promises to leave you equipped and inspired for the future.
The session will be led by Frederic Toitot, the Founder & Managing Director at Hotel Games and Member and past chair of the HSMAI Europe Revenue Optimization Advisory Board. He is the former Vice President Global Learning & Development for Accor.
Frederic Toitot, a seasoned professional in Hospitality and Travel, is a passionate advocate for making learning a vibrant and meaningful experience. With a background rooted in 5-star hotel service in London and New York, particularly with Le Meridien Hotels & Resorts, he embarked on a journey that led him to key roles in Revenue Management & Pricing at Accor’s global headquarters in Paris. Passionate about education, he is a senior lecturer at various business and hotel schools across Europe, sharing his knowledge with aspiring hospitality professionals.
