HSMAI Europe Channel LIVE

Watch the latest live streams here

The all-new Customer Journey – an expert outlook on coming challenges and opportunities

Bringing order to chaos:

How to work smarter to regain control and maintain revenue: http://grow.ehotelier.com/siteminder-bringing-order-to-chaos

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We hope you will find time to watch this new webinar about pricing. In this video, you will meet Damiano Zennaro, Director, Global Advisory Services, IDeaS Revenue Solutions and member of HSMAI Europe Revenue Optimisation Advisory Board.

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Timothy Wiersma, President & CEO Revenue Generation LLC, Chair of the HSMAI Revenue Optimization Advisory Board (America) Frederic Toitot, Vice President Global Learning & Development at Accor, Chair of the HSMAI Region Europe Revenue Optimization Advisory Board.

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In addition with everything that is happening now regarding the Coronavirus, we will host several virtual meetings with HSMAI Europe Channel. How can we lead in the face of crisis? What do we need to know? How can HSMAI help?

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In this video: Frederic Toitot – Vice President, Global Learning & Development at Accor and Chair HSMAI Region Europe Revenue Optimization Advisory Board. Why does Total Revenue Management matter?

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How to improve the customer experience through mobile integration? & How is Social Media disrupting the Customer Care Processes?

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In this video: Remy Merckx – Vice President, Global Digital at Radisson Hotel Group Artificial Intelligence (A.I.) What is Artificial Intelligence? How is A.I. implemented through hotel operations?

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In this video: Remy Merckx – Vice President, Global Digital at Radisson Hotel Group Why Online Conversion is more important than acquiring traffic for Hotel Digital Platforms. What is Online Conversion? How is Content Marketing driving Online Conversion?

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In this video OTA Insight’s: Joris Beerten, Global Commercial Director, OTA Insight

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In this video IDEAS’: Klaus Kohlmayr, Chief Evangelist, IDEAS

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