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Tag Archives for: "revenue management"
 Join HSMAI for a Breakfast Meeting in Stockholm

Join HSMAI for a Breakfast Meeting in Stockholm

April 15, 2019
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     29th March 2017: Sign up for HSMAI Region Europe 7th Annual ROC

    29th March 2017: Sign up for HSMAI Region Europe 7th Annual ROC

    November 2, 2016

    Sign up now for 7th Annual HSMAI Region Europe Revenue Optimization Conference ROC, taking place in Amsterdam on Wednesday 29th March 2017. The conference along with many other HSMAI Region […]

    Read More 0
       HSMAI Region Europe Revenue Management Advisory Board

      HSMAI Region Europe Revenue Management Advisory Board

      November 2, 2016

      The Chair of the HSMAI Region Europe Revenue Management Advisory Board is Lennert de Jong, Chief Commercial Officer of citizenM Hotels. The Vice Chair is Paul van Meerendonk,ÊDirector Global [...]

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         HSMAI Region Europe Revenue Management Workshop and Global Revenue Management Certification (CRME)

        HSMAI Region Europe Revenue Management Workshop and Global Revenue Management Certification (CRME)

        October 31, 2016

        The more you know, and the more you can prove you know, the better ROI you can provide to your employer or prospective employer, the more you can improve your […]

        Read More 0
           29th March 2017: Sign up for HSMAI Region Europe 7th Annual ROC

          29th March 2017: Sign up for HSMAI Region Europe 7th Annual ROC

          November 2, 2016

          Sign up now for 7th Annual HSMAI Region Europe Revenue Optimization Conference ROC taking place in Amsterdam on Wednesday 29th March 2017. The conference along with many other HSMAI Region […]

          Read More 0
             HSMAI Region Europe Revenue Management Advisory Board

            HSMAI Region Europe Revenue Management Advisory Board

            November 2, 2016

            The Chair of the HSMAI Region Europe Revenue Management Advisory Board is Lennert de Jong Chief Commercial Officer of citizenM Hotels. The Vice Chair is Paul van MeerendonkæDirector Global [...]

            Read More 0
               HSMAI Region Europe Revenue Management Workshop and Global Revenue Management Certification (CRME)

              HSMAI Region Europe Revenue Management Workshop and Global Revenue Management Certification (CRME)

              October 31, 2016

              The more you know and the more you can prove you know the better ROI you can provide to your employer or prospective employer the more you can improve your […]

              Read More 0
                 HSMAI Region Europe congratulates

                HSMAI Region Europe congratulates

                April 8, 2016

                Congratulations to our new CRMEs 5th April HSMAI Region Europe was at the Grand Hotel in Stockholm for a small CRME workshop. Three people from different leading hotel chains in […]

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                   Meet our sponsors at HSMAI Region Europe ROC 2016

                  Meet our sponsors at HSMAI Region Europe ROC 2016

                  February 5, 2016

                  Come and join us at the 6th Annual HSMAI Region Europe ROC 2016 next week in London and meet our great sponsors: HSMAI Region Europe Annual Gold Sponsors Gold Sponsors […]

                  Read More 0
                     21 January: Pre CRME webinar on Total Revenue Drivers

                    21 January: Pre CRME webinar on Total Revenue Drivers

                    January 12, 2016

                    The next pre CRME webinar on Total Revenue Drivers will be moderated by Cidalia Pinto Coelho Director of Revenue Management at Louvre Hotels Group to be held on Thursday 21 […]

                    Read More 0
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                      Why are guests so unpredictable? Is there anything we can do in order to make them more predictable?

                      In recent years more and more hoteliers have commented on the fact that it is becoming harder to predict what demand will be like. Guests book later and later, events that traditionally had a high impact now have much lower impact and guests seem to change their mind on what they like. During this session we will discuss in what way we might be able to do in order to steer our guests towards a more predictable behavior.

                      head-shot

                      Niels MekenkampDirector of Business Solutions, EMEA, Cendyn

                      3 ways to make more strategic use of your brand

                      How leaders can use modern brand thinking to engage people in delivering distinct customer experiences that inspire loyalty and word-of-mouth.

                      monna-nordhagen

                      Monna Nordhagen, Partner and strategy advisor, Mars

                      What characterizes the best sales teams?

                      0-29

                      Remi Morken, CCO, SalesScreen

                      Revenue Management to Revenue Strategy: Best practices and key learnings to help your organization succeed in 2020 and beyond

                      0-28

                      John Gallagher, Sales Director, Duetto

                      How to sell when customers do not know they need you?

                      Benjamin is a French entrepreneur and investor. His job consists in solving major problems that hoteliers face every day. He is the Co-founder & Evangelist of Quicktext, a 24/7 AI-powered chatbot helping hotels increase sales while improving guest experience.

                      0-23

                      Benjamin Devisme, VP Sales, Quicktext

                      Real time pricing

                      As the travel industry has evolved and become more digitized, markets that hotels operate in today have become faster, more transparent and more competitive than ever, pushing down profit margins. The old school of revenue management, where it used to be enough to pull historical reports from an isolated, non-connected PMS, to decide the future room prices, does not longer apply.

                      • What is the difference from being a Revenue Manager today compared to 10 years ago?
                        • Does the skillset of an RM differ – if so; in what way?
                      • What does Real Time Price Optimization mean?
                      • What gains (and risks?) come with real time price optimization?
                      • How do you think the Revenue Management Department will operate in a real time revenue management environment – will the RM role need to change? If so, in what way?
                      atomized2

                      Alexander Edström, CEO, Atomize

                      Expansion of revenue management capabilities

                      damiano-zennaro

                      Damiano Zennaro, Global Director of Advisory services at IDeaS

                      dsc_0045

                      Laura McNally, Director, Account Management – Strategic and Global Accounts at IDeaS

                      Customer Centricity

                      About delivering the promises made, managing the perception and trust of the brand on social and digital media through the experiences delivered.

                      0-9

                      Gil Mulders, Former Head of Learning Europe, Intercontinental Hotel Group and Chair of the HSMAI Region Europe People & Culture Advisory Board

                      Being a General Manager and Leading a team of strong performers

                      0-7

                      Jarle Moen, Former Thief Executive Officer at the Award winning hotel The Thief, now the Managing Director at the upcoming hotel Sommerro

                      Retention strategies for Sales professional that works’

                      Anant Vithlani

                      Anant Vithlani, Vice President Sales, Nordic Choice Hotels

                      Storytelling that works

                      Brands that tell stories are performing better. We will discuss how you can use stories to clarify your message, connect with customers and grow your business. Make sure your team is on the same page and creating marketing that get results. We will also introduce you to a framework that makes it easier for your team to create stories that work.

                      0-13

                      Christian Braathen, Client Director, Scandinavian Design Group

                      Commercial Technology Strategy

                      What choices to make to PMS, RMS, CRS, Channel Manager, cost implications, training implications, integration implications and more.

                      0-11

                      Julie Grieve, Founder and CEO, Criton

                      Close the gap between revenue optimization & digital marketing

                      finnbar-colour-headshot

                      Finnbar Cornwall, Senior Industry Head Travel at Google UK

                      Consequences of Inbound RFP Over-reliance – Why is it the Time to Establish a Proactive Meetings & Events Sales Strategy

                      MICE segment is becoming commoditized, driven by rate and response time. Cost of acquisition and distribution continues to grow. Need periods are more pronounced. Sales teams have subpar proactive skills – order takers vs. hunters. Sellers are fishing in the same pond with less than 10% conversion rates.

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                      Erika Bucsi, Enterprise Director of Sales, EMEA & APAC, Knowland

                      Navigating the changing hotel distribution landscape

                      Insights to improve competitiveness in an increasingly volatile environment

                      0-10

                      Michael Mernagh, Head of Sales EMEA, OTA Insight

                      Using Technology to Deliver a Personalized Guest Experience

                      0-8

                      Michael De Jongh, Chief Commercial Officer, Avvio

                      Coaching a team for strategic selling

                      0-6

                      Evert Schuele, Vice President Sales, Europe, Africa, Middle East and South West Asia, Hyatt International

                      Intermediaries: Should they be managed like a key account?

                      0-13

                      Saurabh Bhargava, Commercial Director UK & Ireland, Taj Hotels

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