Winning for customers!
In business today it’s all about the customer experience. Everything is getting more and more transparent, booking and search engines become more professional. Margins for errors are so small. Together with highly educated professionals HSMAI Region Europe has worked out a generic method and process to build a service quality strategy for change management and relation management.
We will host two educational programmes for candidates who would like to become HSMAI-certifiedÊExecutive Coaches:
Oslo: 6 June through to 9ÊJune
or
London:Ê24 July through to 26 July
Please contact Linda for more information at lmr@hsmai.eu
Have a great weekend!
Warm regards,
Ingunn Hofseth
President & CEO
HSMAI Region Europe
Photo:ÊWorkshop situation. Stock photo from PhotoAlto, digitally enhanced by HSMAI newsdesk.
