In HSMAI, Letters from the President & CEO, Travel

Summer holidays have already started in many places across Europe. We at HSMAI Region Europe have still a few exciting events and travels prior to our holidays.Ê

Next week we will be in Frankfurt for a CRME workshop and exam, followed by the Afternoon Hospitality Event organised in collaborationÊwith the Travel Industry Club Germany (TIC). We will also spend a day in Amsterdam with Frank Wolfe and Carl Weldon and others from HFTP in order to plan our co-located events ROC Europe 2017 and HITEC Amsterdam, taking place in the end of March 2017. Also our wonderful colleague Hans Poortvliet from HSMAI Netherlands will be joining us for this meeting.

After these interesting trips, so for the two last weeks of July, we will have two weeks of holidays. After that we will then be ready to go for our exciting 3 weeks on the road across Norway on our Fans of Good Service Tour. HSMAI wants to focus on the importance of great customer service and the Fans of Good Service tour is a tour to search and recognise the best Service Heroes in each city, and during the tour we will ensure the Service HeroesÊget the recognition they deserve – including giving them a certificate and ensuring they will have their time in the spotlight with the press as well.ÊYou can see the list of cities we will visit below. The tour is sponsored by many different Norwegian hotels and hotel chains (more on this to follow), and Avis Rent a Car that will sponsor two Teslas for the whole tour. Nespresso has sponsored us a coffee machine with lots of coffee to make sure we stay awake throughout the tour. We have done this tour once before in 2013 and it was very successful.ÊNext year we plan to do this as a pan-European tour.

City Date
Oslo Airport, Gardermoen 01.08.2016
Kristiansand 02.08.2016
Stavanger 03.08.2016
Haugesund 04.08.2016
Bergen 05.08.2016
lesund 09.08.2016
Molde 10.08.2016
Trondheim 11.08.2016
Bod¿ 12.08.2016
Svolv¾r 15.08.2016
Harstad 16.08.2016
Troms¿ 17.08.2016
Alta 18.08.2016
Hammerfest 19.08.2016
Nordkapp 20.08.2016
Oslo: In conjunction with the HSMAI Day 23.08.2016


Have a wonderful weekend and enjoy the summer!
Ingunn Hofseth. Thumbnail

Warm regards,
Ingunn Hofseth
President & CEO
HSMAI Region Europe

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