Letters from the President & CEO

I traveled to America on Wednesday and am currently at the Cornell University just outside New York, together with – among others – Jarle Moen. He is here to participate in the university’s [...]

This week has been spent in Berlin, meeting lots of members and partners. Among other things we found it immensely interesting to learn more about the Carlson Rezidor Hotel Group’s [...]

We wish to extend our heartfelt gratitude for everything we’ve shared in the year about to end, looking forward to continuing our work on behalf of our members, also in 2018 Ð and to the [...]

Every year a big group of HSMAI members and partners partake in our annual European conference concerning Revenue Management, Distribution and Marketing. All highly qualified within their field [...]

Yesterday many Dutch members, partners , colleagues and family were thankingÊ Hans PoortvlietÊfor the job he has done for HSMAI and the industry in the Netherlands. The many events took place at [...]

We have got valuable advices from our members on the european Sales Advisory Board on our newly developed HSMAI Region Europe Event Trend Barometer. All the questions are now completed and I have [...]

What a week it has been for us in HSMAI, starting off with the Norwegian HSMAI Day in Oslo! We would like to take the opportunity to thank all those who contributed, as speakers and panelists Ð [...]

Providing excellent service is more important today than it ever was, and as we know the process needs to start in every company’s top management. Which is why we are very pleased to [...]

We would like to invite you to join us for an afternoon and evening of education and networking followed by drinks and snacks. Its FREE to attend for both HSMAI members and non members if you are [...]

At our european leadership day in France in September we decided to move on with the development of our important initiative – The Service Pledge. The program consist of workshops, [...]