In HSMAI, Profile

Jackie Douglas
President
HSMAI APAC

Jackie has the same position in HSMAI APAC as Ingunn Hofseth in Europe and Bob Gilbert in Americas.ÊShe looks after the wholeÊregion of HSMAI APAC that works as one entity instead of as individual chapters – similar to how HSMAI Region Europe operates.

Q:ÊWhat does a day at work consist of for you?

A:ÊWell, many different things: it could be travelling, it could working at home in my casual gear, or all dressed up for a HSMAI event.

Q:ÊWhat’s the best part of your job?

A: The best part is working with many generous volunteers and helping people in the Hospitality industry to grow their career, learn from each other, and keep up to date on industry trends.

Q:ÊDo you have anyone you’ve looked up to?

A: IÕm so lucky to have worked with many people IÕve looked up to. ÊOne that comes to mind, as he is based in London is Ned Booth, who was the SVP Marketing for Travelocity Europe when I worked with him. He was generous with his time, was happy to share knowledge and always flexible and willing to listen to all my ideas!

Q:ÊDo you have any nice traditions at your office?

A: I donÕt really have an office, which is a great ÔroutineÕ. I get up and sit on the balcony looking at Sydney Harbour before I start working.

Q:ÊHow long have you been a member of HSMAI?

A: 5 years.

Q:ÊWhat do you think is the best thing about HSMAI?

A: Senior people in the industry giving back to the industry by educating, sharing their knowledge, encouraging their colleagues.

Q:ÊAre there any activities or projects you think HSMAI should start up?

A: Yes, and to that end, Ingunn, Bob and I spoke in depth about them last week at the fantastic HSMAI Region Europe Leadership event in Nice. We will keep pushing ahead and hope to jointly bring you some new membership benefits by the new year. Watch this space!

Q:ÊDescribe your perfect weekend.

A: Friends, water view, wine and fresh food.

Q:ÊIf you were trapped on a desert island, what would you take with you, if you could choose one thing?

A: A sharp knife.

Q:ÊWhat is the title of the book about your life?

A: ÒHow did I get here?Ó

Q:ÊWhat is your next travel destination?

A: IÕm heading to Somerset in England to do some family history with my cousin.

Q:ÊDo you have any special hobbies?

A: Anything sporty and I have a few technology startups that I work on (sort of a hobby)

Q:ÊThank you for your time. Do you have any personal comments?

A:ÊThank-you to HSMAI Region Europe for inviting me to the wonderful Leadership event. It was so nice to meet all of your fabulous volunteers and learn whatÕs different in Europe, and what is the same!

Top photo: From the left:ÊStefan Wolf, Chair HSMAI Asia Pacific and Senior Vice President Revenue and Distribution, Onyx Hospitality;ÊJackie Douglas, President, HSMAI APAC;ÊMaunik Thacker, Senior Vice President Marketing, Marina Bay Sands and HSMAI Marketing Advisory Board member

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