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News

Monthly Archive for: "February, 2018"
 Planning travel on the go just got easier with Google

Planning travel on the go just got easier with Google

February 8, 2018

Planning a trip involves lots of searching for flights, hotels, things to do, itineraries and more. The process is often cumbersome because we have to use multiple tools to gather […]

Read More 0
     Which hotels are most popular among business travelers?

    Which hotels are most popular among business travelers?

    February 8, 2018

    Where do business travelers like to stay when on the road for work?

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       North America's largest data summit for the travel industry to take place in three weeks in Miami

      North America's largest data summit for the travel industry to take place in three weeks in Miami

      February 7, 2018

      The Smart Travel Data Summit North America 2018 will be a two-day celebration of fiery innovation, and will provide the perfect platform for your business to adapt and be ahead […]

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         2017 Outstanding Overall Learners of the Year' for Financial Management and Revenue Management announced by HOSPA at the Association's dedicated HOSPA Annual Learner Awards Ceremony

        2017 Outstanding Overall Learners of the Year' for Financial Management and Revenue Management announced by HOSPA at the Association's dedicated HOSPA Annual Learner Awards Ceremony

        February 7, 2018

        The 2017 ‘Overall Learners of the Year’ for HOSPA’s hospitality-focused Professional Development Programmes in Financial Management and Revenue Management were announced [...]

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           Harry Murray elected President of HOSPA

          Harry Murray elected President of HOSPA

          February 7, 2018

          Distinguished hotelier and Master Innholder, Harry Murray MBE, has been elected President of hotel association, HOSPA, as it enters a key period for attracting British talent into the hospitality [...]

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             "The Suite Life by sbe" Unlocks an Uber-Luxury Miami Experience Only sbe Can Deliver

            "The Suite Life by sbe" Unlocks an Uber-Luxury Miami Experience Only sbe Can Deliver

            February 7, 2018

            MIAMI — South Beach icon and leading international hospitality group, sbe is redefining how to experience Miami through the introduction of “The Suite Life by sbe,” a bespoke [...]

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               Nissan's new Japan hotel takes automation to a new level | cnn.com

              Nissan's new Japan hotel takes automation to a new level | cnn.com

              February 7, 2018

              Japan already has the world’s smartest toilets, but now there are smart shoes, furniture and accessories.You might remember Nissan’s 2016 marketing maneuver, when the Japanese [...]

              Read More 0
                 SiteMinder unveils the top 15 revenue-generating hotel booking channels of 2017 [Infographic]

                SiteMinder unveils the top 15 revenue-generating hotel booking channels of 2017 [Infographic]

                February 7, 2018

                The global hotel industry’s leading cloud platform, SiteMinder, today reveals the 15 booking channels that generated the greatest revenue for hotels in key tourism destinations in 2017. The [...]

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                   Disaster Recovery and Readiness Considerations for Hotel Revenue Management

                  Disaster Recovery and Readiness Considerations for Hotel Revenue Management

                  February 7, 2018

                  When a disaster strikes, hotel operators face a complex situation that begins by safeguarding people and property and rapidly expands to responding to the circumstances created by the shock to [...]

                  Read More 0
                     EyeforTravel Webinar: Learn How Heathrow Airport, Melia Hotels and Dutch Railways Leverage Technology & Data to Create Seamless Customer Experience

                    EyeforTravel Webinar: Learn How Heathrow Airport, Melia Hotels and Dutch Railways Leverage Technology & Data to Create Seamless Customer Experience

                    February 7, 2018

                    Today’s customers can book a hotel, a surf lesson and flights on their phones, laptops, tablets and even over voice command! Travel brands really need to focus on the channel […]

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                      What characterizes the best sales teams?

                      0-29

                      Remi Morken, CCO, SalesScreen

                      How to sell when customers do not know they need you?

                      Benjamin is a French entrepreneur and investor. His job consists in solving major problems that hoteliers face every day. He is the Co-founder & Evangelist of Quicktext, a 24/7 AI-powered chatbot helping hotels increase sales while improving guest experience.

                      0-23

                      Benjamin Devisme, VP Sales, Quicktext

                      Revenue Management to Revenue Strategy: Best practices and key learnings to help your organization succeed in 2020 and beyond

                      0-28

                      John Gallagher, Sales Director, Duetto

                      Real time pricing

                      As the travel industry has evolved and become more digitized, markets that hotels operate in today have become faster, more transparent and more competitive than ever, pushing down profit margins. The old school of revenue management, where it used to be enough to pull historical reports from an isolated, non-connected PMS, to decide the future room prices, does not longer apply.

                      • What is the difference from being a Revenue Manager today compared to 10 years ago?
                        • Does the skillset of an RM differ – if so; in what way?
                      • What does Real Time Price Optimization mean?
                      • What gains (and risks?) come with real time price optimization?
                      • How do you think the Revenue Management Department will operate in a real time revenue management environment – will the RM role need to change? If so, in what way?
                      atomized2

                      Alexander Edström, CEO, Atomize

                      Why are guests so unpredictable? Is there anything we can do in order to make them more predictable?

                      In recent years more and more hoteliers have commented on the fact that it is becoming harder to predict what demand will be like. Guests book later and later, events that traditionally had a high impact now have much lower impact and guests seem to change their mind on what they like. During this session we will discuss in what way we might be able to do in order to steer our guests towards a more predictable behavior.

                      head-shot

                      Niels MekenkampDirector of Business Solutions, EMEA, Cendyn

                      Storytelling that works

                      Brands that tell stories are performing better. We will discuss how you can use stories to clarify your message, connect with customers and grow your business. Make sure your team is on the same page and creating marketing that get results. We will also introduce you to a framework that makes it easier for your team to create stories that work.

                      0-13

                      Christian Braathen, Client Director, Scandinavian Design Group

                      Commercial Technology Strategy

                      What choices to make to PMS, RMS, CRS, Channel Manager, cost implications, training implications, integration implications and more.

                      0-11

                      Julie Grieve, Founder and CEO, Criton

                      Close the gap between revenue optimization & digital marketing

                      finnbar-colour-headshot

                      Finnbar Cornwall, Senior Industry Head Travel at Google UK

                      Consequences of Inbound RFP Over-reliance – Why is it the Time to Establish a Proactive Meetings & Events Sales Strategy

                      MICE segment is becoming commoditized, driven by rate and response time. Cost of acquisition and distribution continues to grow. Need periods are more pronounced. Sales teams have subpar proactive skills – order takers vs. hunters. Sellers are fishing in the same pond with less than 10% conversion rates.

                      eb-new-pic

                      Erika Bucsi, Enterprise Director of Sales, EMEA & APAC, Knowland

                      Navigating the changing hotel distribution landscape

                      Insights to improve competitiveness in an increasingly volatile environment

                      0-10

                      Michael Mernagh, Head of Sales EMEA, OTA Insight

                      Customer Centricity

                      About delivering the promises made, managing the perception and trust of the brand on social and digital media through the experiences delivered.

                      0-9

                      Gil Mulders, Former Head of Learning Europe, Intercontinental Hotel Group and Chair of the HSMAI Region Europe People & Culture Advisory Board

                      3 ways to make more strategic use of your brand

                      How leaders can use modern brand thinking to engage people in delivering distinct customer experiences that inspire loyalty and word-of-mouth.

                      monna-nordhagen

                      Monna Nordhagen, Partner and strategy advisor, Mars

                      Using Technology to Deliver a Personalized Guest Experience

                      0-8

                      Michael De Jongh, Chief Commercial Officer, Avvio

                      Being a General Manager and Leading a team of strong performers

                      0-7

                      Jarle Moen, Former Thief Executive Officer at the Award winning hotel The Thief, now the Managing Director at the upcoming hotel Sommerro

                      Coaching a team for strategic selling

                      0-6

                      Evert Schuele, Vice President Sales, Europe, Africa, Middle East and South West Asia, Hyatt International

                      Expansion of revenue management capabilities

                      damiano-zennaro

                      Damiano Zennaro, Global Director of Advisory services at IDeaS

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                      Laura McNally, Director, Account Management – Strategic and Global Accounts at IDeaS

                      Retention strategies for Sales professional that works’

                      Anant Vithlani

                      Anant Vithlani, Vice President Sales, Nordic Choice Hotels

                      Intermediaries: Should they be managed like a key account?

                      0-13

                      Saurabh Bhargava, Commercial Director UK & Ireland, Taj Hotels

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