Below you will find the different presentations from the HSMAI Day Sweden October 11th 2018
Tomorrow’s winners are companies that invest in their company culture and bringing the customer experience to the boardrooms. Your company culture and internal communication have a big impact on your reputation, repeat business and results.
By Karianne Røisland
Communicative leadership in hospitality
By Yvonne Sörensen Björud, Founder/CEO at Consiliandos AB
The current state of hotel rate parity in Europe, a deep dive into parity performance.
By Tijl Speetjens, Business Development Manager, OTA Insight
Influencing the Traveller Path to Purchase
By Alistair MacGregor, Senior Key Accounts Manager at TripAdvisor
Driving Digital Transformation in a changing world
By Annelie Nässén, Executive Vice President Global Sales & Marketing at Scandinavian Airlines (SAS).
(Comming soon)
The changing skills and competences of future commercial leaders
By Anant Vithlani, Vice President Sales, Nordic Choice Hotels and newly elected Chair of HSMAI Region Europe Sales Executive Advisory Board, reports from the HSMAI Region Leadership Conference in London.
