In Culture & People, Customer, Digital, Distribution, Europe, Featured, HSMAI, HSMAI, Innovation, Marketing, News, News items, Revenue, Revenue Management, Sales, Service, Talent, Travel, Travel>Hotels, Upcoming


Make the most of these uncertain times to boost revenue and customer experience

The overarching theme of the 2023 HSMAI Europe ROC is Ride the Wave. The conference with leading professionals coming together to spark meaningful, thought-provoking conversations about the most important strategic issues facing the hospitality business. The Hospitality Commercial leaders at this event are responsible for leading revenue optimization and pricing for brands, management companies, ownership groups, hotels, and resorts. ROC also showcases partner companies serving this audience, including technology vendors and companies providing products and services.

This ROC will be very interactive with a lot of interaction between the audience, the speakers, and the panels. We will also do polls, quizzes and use live feed. HSMAI Europe, with the help of our task force, have secured many great speakers. Every week we will be sharing updates with you introducing you to new speakers and partners.

We are also proud to welcome back our Platinum Sponsor, Duetto. We would like to give them a special thank you for supporting us.

“We are thrilled to be back at HSMAI ROC in London to meet and exchange with the revenue community in Europe and beyond – we’re delighted to sponsor this important event and look forward to seeing everyone there”

Chris Crowley
Chief Revenue Officer at Duetto

HSMAI Europe Organizational members can attend for free with x amount of attendants depending on their company membership level.

To register for this event, click on the ‘Sign Up’ button below.

HSMAI Europe has also reserved some rooms and secured a reduced price for guests at the venue hotel and you can book this from the registration website. We recommend booking your travel and accommodation arrangements as soon as possible to avoid disappointment.

If you have questions please reach out to us at

The ROC 2023 will be taking place in London at the Intercontinental Park Lane Hotel.
One Hamilton Place, Park Lane, London W1J 7QY

ROC 2023 is a non profit event and has been curated by our HSMAI Advisory Boards of hospitality commercial leaders for our members and colleagues. This would not have been possible without the funding support of our sponsors.

We invite you to support our vision to be a key influencer, pioneer and the go-to industry resource for professional development, commercial strategies and sustainability in the hospitality, travel and tourism industry.


For more information about partnership, contact us at

Contact Us

Send us an email for any queries you have about HSMAI Europe and we'll get back to you, asap.

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