Artificial Intelligence (AI) and the Impact it has on the Hospitality Industry

As earlier informed directly to the different Advisory Boards members HSMAI Europe will on Monday September 11 host a special joint advisory board meeting. The meeting will be virtual and will take place from 2 PM CET – 3.30 PM CET ( 1 PM  – 2.30 PM UK Time) and will serve as a follow-up to the insightful discussions and presentations delivered by Steven van Belleghem earlier this year, both during the ROC event in January in London and HSMAI’s Spring Curate in Frankfurt in May.

The central theme of this joint meeting will revolve around the transformative impact of Artificial Intelligence (AI) on the Hospitality Industry.

This collaborative meeting is designed to break down the silos between various advisory boards /disciplines, fostering a cohesive and synergistic approach to our discussions. We will also now extend a few invitations to a few members who will enrich our discussions. If you are interested, please contact us at

We recommend watching these 6 short videos provided to us by Steven. You find them all here.

The meeting will be skillfully moderated by Gemma Greenwood. Gemma has 20 years’ experience as a journalist, editor and corporate communications consultant.

She has worked for a variety of major newspaper titles and business publications spanning three continents – Europe, the Middle East and Australia – and has specialised in travel, tourism, hospitality and aviation during this time.

I would also like to draw your attention to some important articles:

  1. How Hotel Brands Are Using First-Party Data to Drive Revenue & Build Stronger Relationships by Sojern
  2. Let’s talk talent – Get to know: Mathilde Mouton from the HSMAI Europe Student Council
  3. June & July 2023: A European summer with suspens by MKG Consulting

Enjoy the week ahead!

Ingunn Hofseth

President & CEO

HSMAI Region Europe
Contact Us

Send us an email for any queries you have about HSMAI Europe and we'll get back to you, asap.

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