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The guests have spoken: During The HSMAI Day Sweden at Clarion Hotel Sign on October 11th, HSMAI, in cooperation with the German company Customer Alliance, announced the first national Guest Experience Awards in Sweden. The Award is based on customer satisfaction data and ratings in different portals, such as TripAdvisor, Booking.com, Hotels.com, Google, Facebook etc.

In partnership with HSMAI, Customer Alliance have developed the Guest Experience Award to honour and acknowledge hospitality companies who have delivered exceptional customer service over the previous 12 months. They have analysed over 20,000 hotels, restaurants and attractions who have consistently delivered the very best outstanding guest experiences in Sweden.


Press here to see the winners

HSMAI Region Europe Ltd
59a Brent Street
London NW4 2EA
UNITED KINGDOM