Loading Events

« All Events

  • This event has passed.

HSMAI Service Pledge – Join us to develop your company’s Service Pledge

14 September @ 9:00 am - 16 September @ 4:00 am CEST

WINNING FOR CUSTOMERS – THE HSMAI SERVICE PLEDGE PROGRAM

The HSMAI Service Pledge programme give you the opportunity to review your strengths and put in place well researched actions to plug and customer experience gaps. Where it makes a difference to your results.

The margins for error is becoming much smaller. Companies like Tripadvisor, Trivago and others are really good in telling what the service organizations actually delivers and what the customers want. This reduces the margins for mistakes even further.

The winners of tomorrow are those who invest in their company culture and bring the customer experience into the boardroom. To protect our return business, we want to make sure that we reduce mistakes of when things go wrong to the least possible! The Service Pledge programme is a methodology to allow you to do that. 

Press here to read more.

Details

Start:
14 September @ 9:00 am
End:
16 September @ 4:00 am
Event Category:
Website:
https://hsmai.eu/2018/02/09/join-us-to-develop-your-companys-service-pledge-in-london-14-d-16-september/#1525686319275-b08f21b6-70bf

Organiser

HSMAI Region Europe
Phone:
+31 6 18113083
Email:
sk@hsmai.eu
Website:
www.hsmai.eu

Venue

the Chesterfield Mayfair Hotel, London
35 Charles St, Mayfair
London, W1J 5EB United Kingdom
+ Google Map
Contact Us

Send us an email for any queries you have about HSMAI Europe and we'll get back to you, asap.

Not readable? Change text. captcha txt
0

Start typing and press Enter to search