📅 Monday, 1 June 2026
⏰ 6:00 pm – 9:00 pm
📍 InterContinental Park Lane , London
Free registration for HSMAI Europe Members

We are delighted to welcome you back to another Power Up session in London. This time, for an exclusive evening event at InterContinental Park Lane, London, on Monday, June 1st at 6:00 PM.

We will kick off the programme with a short presentation from Erik Muñoz, Director Business Development EMEA at Trust You on the topic of:
When Guests Speak, Brands Must Answer: The Rise of the Always-Reply Experience

AI, Chaos & Commercial Strategy: The Next Era of Revenue Management
Can AI replace the modern revenue leader?

By Michael Grohs, Vice President Commercial Transformation at Radisson Hotel Group and Member of the HSMAI Europe Board of Directors

In this session, we explore how AI is reshaping commercial strategy, where its real limits lie, and what skills revenue leaders will need next.

Mind the Gap: Between AI Hype and What Actually Works

By Aneesh Gupta, Founder & Managing Director at Centelli

Everyone’s talking about AI. Far fewer are talking about what it really is, where it belongs, and what breaks when you rush. We will separate automation from AI, personal productivity tools from enterprise systems, and show how commercial leaders can use both to differentiate – without betting the business on a buzzword.

AI in Hospitality: Reality vs Hype
An interactive panel discussion with:

MODERATOR

Peter Heath
Managing Director at Venue Performance and Member of the HSMAI Europe Advisory Board of the UK

Michael Grohs
Vice President Commercial Transformation at Radisson Hotel Group and Member of the HSMAI Europe Board of Directors

Aneesh Gupta
Founder and Managing Director at Centelli

Kelly Cronin
Revenue & Commercial Director at Village Hotels and Member of the HSMAI Europe Board of Directors

Free registration for HSMAI Europe Members

We would be delighted to have you join us. Registrations are open – Secure your spot today!