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News

Tag Archives for: "Steigenberger Hotel Group"
 Improving our Digital Presence

Improving our Digital Presence

December 7, 2016

We at HSMAI Region Europe want to improve our digital presence. In order to do so, Clara Joh, Expert Social Media who looks after the whole social media of Steigenberger […]

Read More 0
     The Steigenberger Hotel Group is now Deutsche Hospitality

    The Steigenberger Hotel Group is now Deutsche Hospitality

    October 5, 2016

    As of 4 October 2016 the Steigenberger Hotel Group’sÊnameÊis Deutsche Hospitality. The company with long-standing tradition is strengtheningÊits international expansion with the new [...]

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       HSMAI Region Europe Profile: Joanna Schršder

      HSMAI Region Europe Profile: Joanna Schršder

      July 14, 2016

      Joanna Schršder Vice President Revenue Management Steigenberger Hotels Joanna is also a valued member of the HSMAI Region Europe Revenue Management Advisory Board and very active as an advisor [...]

      Read More 0
         Improving our Digital Presence

        Improving our Digital Presence

        December 7, 2016

        We at HSMAI Region Europe want to improve our digital presence. In order to do so Clara Joh Expert Social Media who looks after the whole social media of Steigenberger […]

        Read More 0
           The Steigenberger Hotel Group is now Deutsche Hospitality

          The Steigenberger Hotel Group is now Deutsche Hospitality

          October 5, 2016

          As of 4 October 2016 the Steigenberger Hotel Group’sænameæis Deutsche Hospitality. The company with long-standing tradition is strengtheningæits international expansion with the new [...]

          Read More 0
             HSMAI Region Europe Profile: Joanna Schrí_der

            HSMAI Region Europe Profile: Joanna Schrí_der

            July 14, 2016

            Joanna Schrí_der Vice President Revenue Management Steigenberger Hotels Joanna is also a valued member of the HSMAI Region Europe Revenue Management Advisory Board and very active as an advisor [...]

            Read More 0
               24th May: HSMAI Region Europe Youth Engagement In Revenue Management

              24th May: HSMAI Region Europe Youth Engagement In Revenue Management

              April 21, 2016

              You are invited to an afternoon meeting focusing on youth in the Hospitality Industry Steigenberger Hotel Hamburg Heiligengeistbrí_cke 4 Hamburg Tuesday 24th May 2016 from 4.30 pm – 7.00 pm [...]

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                 The Steigenberger Hotel Group introduces award-winning “Green Meetings” programme in twelve more hotels

                The Steigenberger Hotel Group introduces award-winning “Green Meetings” programme in twelve more hotels

                December 18, 2015

                The Steigenberger Hotel Group is expanding its flagship ‘ìGreen Meetings’ project to twelve more of the group’s hotels according to a press release issued by the chain. [...]

                Read More 0
                   Steigenberger to open InterCityHotel in Saarbrí_cken

                  Steigenberger to open InterCityHotel in Saarbrí_cken

                  December 11, 2015

                  The Steigenberger Hotel Group expands its German portfolio with a brand new InterCityHotel i Saaland’s Saarbrí_cken according to a hotel group press release. The main railway station is [...]

                  Read More 0
                     Oliver Sedlinger to represent Steigenberger in China

                    Oliver Sedlinger to represent Steigenberger in China

                    September 25, 2015

                    Oliver Sedlinger (42) and his agency will be representing the Steigenberger Hotel Group in the source and target market of China with immediate effect the hotel group informs in a […]

                    Read More 0
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                      Why are guests so unpredictable? Is there anything we can do in order to make them more predictable?

                      In recent years more and more hoteliers have commented on the fact that it is becoming harder to predict what demand will be like. Guests book later and later, events that traditionally had a high impact now have much lower impact and guests seem to change their mind on what they like. During this session we will discuss in what way we might be able to do in order to steer our guests towards a more predictable behavior.

                      head-shot

                      Niels MekenkampDirector of Business Solutions, EMEA, Cendyn

                      3 ways to make more strategic use of your brand

                      How leaders can use modern brand thinking to engage people in delivering distinct customer experiences that inspire loyalty and word-of-mouth.

                      monna-nordhagen

                      Monna Nordhagen, Partner and strategy advisor, Mars

                      What characterizes the best sales teams?

                      0-29

                      Remi Morken, CCO, SalesScreen

                      Revenue Management to Revenue Strategy: Best practices and key learnings to help your organization succeed in 2020 and beyond

                      0-28

                      John Gallagher, Sales Director, Duetto

                      How to sell when customers do not know they need you?

                      Benjamin is a French entrepreneur and investor. His job consists in solving major problems that hoteliers face every day. He is the Co-founder & Evangelist of Quicktext, a 24/7 AI-powered chatbot helping hotels increase sales while improving guest experience.

                      0-23

                      Benjamin Devisme, VP Sales, Quicktext

                      Real time pricing

                      As the travel industry has evolved and become more digitized, markets that hotels operate in today have become faster, more transparent and more competitive than ever, pushing down profit margins. The old school of revenue management, where it used to be enough to pull historical reports from an isolated, non-connected PMS, to decide the future room prices, does not longer apply.

                      • What is the difference from being a Revenue Manager today compared to 10 years ago?
                        • Does the skillset of an RM differ – if so; in what way?
                      • What does Real Time Price Optimization mean?
                      • What gains (and risks?) come with real time price optimization?
                      • How do you think the Revenue Management Department will operate in a real time revenue management environment – will the RM role need to change? If so, in what way?
                      atomized2

                      Alexander Edström, CEO, Atomize

                      Expansion of revenue management capabilities

                      damiano-zennaro

                      Damiano Zennaro, Global Director of Advisory services at IDeaS

                      dsc_0045

                      Laura McNally, Director, Account Management – Strategic and Global Accounts at IDeaS

                      Customer Centricity

                      About delivering the promises made, managing the perception and trust of the brand on social and digital media through the experiences delivered.

                      0-9

                      Gil Mulders, Former Head of Learning Europe, Intercontinental Hotel Group and Chair of the HSMAI Region Europe People & Culture Advisory Board

                      Being a General Manager and Leading a team of strong performers

                      0-7

                      Jarle Moen, Former Thief Executive Officer at the Award winning hotel The Thief, now the Managing Director at the upcoming hotel Sommerro

                      Retention strategies for Sales professional that works’

                      Anant Vithlani

                      Anant Vithlani, Vice President Sales, Nordic Choice Hotels

                      Storytelling that works

                      Brands that tell stories are performing better. We will discuss how you can use stories to clarify your message, connect with customers and grow your business. Make sure your team is on the same page and creating marketing that get results. We will also introduce you to a framework that makes it easier for your team to create stories that work.

                      0-13

                      Christian Braathen, Client Director, Scandinavian Design Group

                      Commercial Technology Strategy

                      What choices to make to PMS, RMS, CRS, Channel Manager, cost implications, training implications, integration implications and more.

                      0-11

                      Julie Grieve, Founder and CEO, Criton

                      Close the gap between revenue optimization & digital marketing

                      finnbar-colour-headshot

                      Finnbar Cornwall, Senior Industry Head Travel at Google UK

                      Consequences of Inbound RFP Over-reliance – Why is it the Time to Establish a Proactive Meetings & Events Sales Strategy

                      MICE segment is becoming commoditized, driven by rate and response time. Cost of acquisition and distribution continues to grow. Need periods are more pronounced. Sales teams have subpar proactive skills – order takers vs. hunters. Sellers are fishing in the same pond with less than 10% conversion rates.

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                      Erika Bucsi, Enterprise Director of Sales, EMEA & APAC, Knowland

                      Navigating the changing hotel distribution landscape

                      Insights to improve competitiveness in an increasingly volatile environment

                      0-10

                      Michael Mernagh, Head of Sales EMEA, OTA Insight

                      Using Technology to Deliver a Personalized Guest Experience

                      0-8

                      Michael De Jongh, Chief Commercial Officer, Avvio

                      Coaching a team for strategic selling

                      0-6

                      Evert Schuele, Vice President Sales, Europe, Africa, Middle East and South West Asia, Hyatt International

                      Intermediaries: Should they be managed like a key account?

                      0-13

                      Saurabh Bhargava, Commercial Director UK & Ireland, Taj Hotels

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                      This is the text within the more information for the session on: Using Technology to Deliver a Personalized Guest Experience

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