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News

Monthly Archive for: "May, 2017"
 Sign up for the Global Revenue Management Certification (CRME) in Amsterdam

Sign up for the Global Revenue Management Certification (CRME) in Amsterdam

May 29, 2017

HSMAI Region Europe will be in Amsterdam for the CRME certification on Wednesday 31 May. OnÊWednesday 31 MayÊHSMAI Region Europe will host an interactive Revenue Management workshop, after [...]

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     Sign up for the Global Revenue Management Certification (CRME) in Berlin on 19 July

    Sign up for the Global Revenue Management Certification (CRME) in Berlin on 19 July

    May 23, 2017

    HSMAI Region Europe will be in Berlin for the CRME certification on Wednesday 19 July. On that dayÊHSMAI Region Europe will host an interactive Revenue Management workshop, after whichÊthe [...]

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       HSMAI Profile: John Power

      HSMAI Profile: John Power

      May 19, 2017

      John Power VP of EMEA Sales Travel Tripper Travel Tripper have become a valuedÊpartner of HSMAI Region Europe. Together we will put more focus on theÊindependent hotels in Europe. You […]

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         Coming to a city near you

        Coming to a city near you

        May 19, 2017

        We would like to invite you to join us for an afternoon and evening of education and networking followed by drinks and snacks. Its FREE to attend for both HSMAI […]

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           Don«t miss Gšran AdlŽn in Stockholm June 8th

          Don«t miss Gšran AdlŽn in Stockholm June 8th

          May 18, 2017

          HSMAI Region Europe would like to invite you to join us for an educational and fun afternoon and evening in StockholmÊThursday June 8th from 4 PM to 7 PM Venue:ÊScandic […]

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             HSMAI Region Europe in Barcelona Wednesday May 31st

            HSMAI Region Europe in Barcelona Wednesday May 31st

            May 18, 2017

            HSMAI Region Europe would like to invite you to join us for an educational afternoon and evening in Barcelona Wednesday May 31stÊfrom 4 PM to 7 PM. The event will […]

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               HSMAI Region Europe Roadshow in Madrid Thursday June 1st

              HSMAI Region Europe Roadshow in Madrid Thursday June 1st

              May 18, 2017

              HSMAI Region Europe would like to invite you to join us for an educational afternoon and evening in MadridÊThursday 1 June from 4 PM to 7 PM. The event will […]

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                 HSMAI Region Europe in Helsinki Tuesday June 6th

                HSMAI Region Europe in Helsinki Tuesday June 6th

                May 18, 2017

                HSMAI Region Europe would like to invite you to join us for an educational afternoon and evening in HelsinkiÊTuesday June 6th from 4 PM to 7 PM. The event will […]

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                   HSMAI Region Europe in Copenhagen Wednesday June 7th

                  HSMAI Region Europe in Copenhagen Wednesday June 7th

                  May 18, 2017

                  HSMAI Region Europe would like to invite you to join us for an educational afternoon and evening in Copenhagen Wednesday June 7th from 4 PM to 7 PM. The event […]

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                     Don’t miss Steven van Belleghem in London

                    Don’t miss Steven van Belleghem in London

                    May 9, 2017

                    HSMAI Region Europe would like to invite you to join us for an educational and fun evening in London Tuesday 13 June from 4 PM to 7 PM When Digital […]

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                      Why are guests so unpredictable? Is there anything we can do in order to make them more predictable?

                      In recent years more and more hoteliers have commented on the fact that it is becoming harder to predict what demand will be like. Guests book later and later, events that traditionally had a high impact now have much lower impact and guests seem to change their mind on what they like. During this session we will discuss in what way we might be able to do in order to steer our guests towards a more predictable behavior.

                      head-shot

                      Niels MekenkampDirector of Business Solutions, EMEA, Cendyn

                      3 ways to make more strategic use of your brand

                      How leaders can use modern brand thinking to engage people in delivering distinct customer experiences that inspire loyalty and word-of-mouth.

                      monna-nordhagen

                      Monna Nordhagen, Partner and strategy advisor, Mars

                      What characterizes the best sales teams?

                      0-29

                      Remi Morken, CCO, SalesScreen

                      Revenue Management to Revenue Strategy: Best practices and key learnings to help your organization succeed in 2020 and beyond

                      0-28

                      John Gallagher, Sales Director, Duetto

                      How to sell when customers do not know they need you?

                      Benjamin is a French entrepreneur and investor. His job consists in solving major problems that hoteliers face every day. He is the Co-founder & Evangelist of Quicktext, a 24/7 AI-powered chatbot helping hotels increase sales while improving guest experience.

                      0-23

                      Benjamin Devisme, VP Sales, Quicktext

                      Real time pricing

                      As the travel industry has evolved and become more digitized, markets that hotels operate in today have become faster, more transparent and more competitive than ever, pushing down profit margins. The old school of revenue management, where it used to be enough to pull historical reports from an isolated, non-connected PMS, to decide the future room prices, does not longer apply.

                      • What is the difference from being a Revenue Manager today compared to 10 years ago?
                        • Does the skillset of an RM differ – if so; in what way?
                      • What does Real Time Price Optimization mean?
                      • What gains (and risks?) come with real time price optimization?
                      • How do you think the Revenue Management Department will operate in a real time revenue management environment – will the RM role need to change? If so, in what way?
                      atomized2

                      Alexander Edström, CEO, Atomize

                      Expansion of revenue management capabilities

                      damiano-zennaro

                      Damiano Zennaro, Global Director of Advisory services at IDeaS

                      dsc_0045

                      Laura McNally, Director, Account Management – Strategic and Global Accounts at IDeaS

                      Customer Centricity

                      About delivering the promises made, managing the perception and trust of the brand on social and digital media through the experiences delivered.

                      0-9

                      Gil Mulders, Former Head of Learning Europe, Intercontinental Hotel Group and Chair of the HSMAI Region Europe People & Culture Advisory Board

                      Being a General Manager and Leading a team of strong performers

                      0-7

                      Jarle Moen, Former Thief Executive Officer at the Award winning hotel The Thief, now the Managing Director at the upcoming hotel Sommerro

                      Retention strategies for Sales professional that works’

                      Anant Vithlani

                      Anant Vithlani, Vice President Sales, Nordic Choice Hotels

                      Storytelling that works

                      Brands that tell stories are performing better. We will discuss how you can use stories to clarify your message, connect with customers and grow your business. Make sure your team is on the same page and creating marketing that get results. We will also introduce you to a framework that makes it easier for your team to create stories that work.

                      0-13

                      Christian Braathen, Client Director, Scandinavian Design Group

                      Commercial Technology Strategy

                      What choices to make to PMS, RMS, CRS, Channel Manager, cost implications, training implications, integration implications and more.

                      0-11

                      Julie Grieve, Founder and CEO, Criton

                      Close the gap between revenue optimization & digital marketing

                      finnbar-colour-headshot

                      Finnbar Cornwall, Senior Industry Head Travel at Google UK

                      Consequences of Inbound RFP Over-reliance – Why is it the Time to Establish a Proactive Meetings & Events Sales Strategy

                      MICE segment is becoming commoditized, driven by rate and response time. Cost of acquisition and distribution continues to grow. Need periods are more pronounced. Sales teams have subpar proactive skills – order takers vs. hunters. Sellers are fishing in the same pond with less than 10% conversion rates.

                      eb-new-pic

                      Erika Bucsi, Enterprise Director of Sales, EMEA & APAC, Knowland

                      Navigating the changing hotel distribution landscape

                      Insights to improve competitiveness in an increasingly volatile environment

                      0-10

                      Michael Mernagh, Head of Sales EMEA, OTA Insight

                      Using Technology to Deliver a Personalized Guest Experience

                      0-8

                      Michael De Jongh, Chief Commercial Officer, Avvio

                      Coaching a team for strategic selling

                      0-6

                      Evert Schuele, Vice President Sales, Europe, Africa, Middle East and South West Asia, Hyatt International

                      Intermediaries: Should they be managed like a key account?

                      0-13

                      Saurabh Bhargava, Commercial Director UK & Ireland, Taj Hotels

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