Brand USA invites more than 50 journalists from 50 publications to explore the United States’ rich history, diverse culture and unique destinations. @Marriott
Recruitment and Marketing are rarely discussed in the same breath, but with the workplace changing, now they really need to be.
Majority of workers (56 percent) connect with the office during their break. Professionals in New York, Charlotte, Los Angeles, Miami and Seattle check in the most; Cleveland and Minneapolis the [...]
HSMAI is up close with international trends, and aware that future winners are those who are prepared to take the customer experience seriously. Insight into all stages of the customer ‘journey’ [...]
HSMAI (Hospitality Sales & Marketing Association International) Region Europe has entered into a strategic partnership with the German company Customer Alliance, based on the Service Pledge [...]
This interview with Rhys Jones of QT Hotels & Resorts offers an important lesson on what it takes to make the global trend toward experiential design hit the mark the guests.