In the wake of the last two years’ co-location of HSMAI Region Europe’s ROC & DOC (Revenue Optimization Conference and Distribution Optimization Conference) and HFTP’s HITEC Europe in [...]
Highly praised general manager joins HSMAI’s team of mentors and Advisory Board for Culture and People
Jarle Moen, general manager of the luxury hotel THE THIEF in Oslo, first opening its doors back in January 2013, has been highly successful in establishing his hotel, owned by Nordic Choice [...]
Tomorrow’s leaders will be drivers of disruptiveness, with a humbler leadership style. They need to be confident enough to share their power with others.
There is a genuine opportunity for change if hoteliers understand the need and to start to think differently about their customers and their teams.
How this $40k dinner plate learning lesson that taught more then just a lesson in ordering