Loading Events

« All Events

  • This event has passed.

Connecting Future Leaders | Berlin

March 4 @ 5:45 pm - 9:00 pm

Join us for Connecting Future Leaders at the Crowne Plaza Berlin on March 4th, as we welcome their leadership team to share their strategies for enhancing Guest Satisfaction and Loyalty within the hospitality industry.

Date: Monday, March 4th
Time: 17:45 – 21:00
Location: Crowne Plaza Berlin, Potsdamer Platz, Hallesche Straße 10, 10963 Berlin

Connecting Future Leaders is a professional and social meeting point for the exchange of experience and networking in the hotel and travel industry.
This event is for industry professionals, age 35 or younger.

Speakers from Crowne Plaza Berlin:

  • Andreas Kohn, General Manager
  • Kunal Shah, Front Office Manager
  • Reka Mandak, Guest Service Agent

Our panel and speakers will amongst other questions, answer the following:

  • What are the most important factors influencing guests’ loyalty at a hotel?
  • Are there any unconventional ways to build loyalty programs?
  • Why is it important to have loyalty programs and what does it really mean to have loyal guests?
  • What are the benefits of loyalty? What values does it hold for a hotel or corporation?


  • 17:45 – 18:00: Registration
  • 18:00 – 18:10: Welcome from HSMAI Europe
  • 18:10 – 19:00: Insights from the Leadership Team at Crowne Plaza Berlin
  • 19:00 – 19:30: HSMAI Europe; What’s next?
  • 19:30 – 21:00: Drinks & Networking at Layla Bar

Participation includes two drink vouchers along with light food and snacks.

Don’t miss this opportunity to gain valuable insights into guest satisfaction and loyalty strategies!

Venue: Layla Bar at the Crowne Plaza Berlin



March 4
5:45 pm - 9:00 pm


Crowne Plaza Berlin
Potsdamer Platz, Hallesche Straße 10
Berlin, 10963 Germany
+ Google Map
Contact Us

Send us an email for any queries you have about HSMAI Europe and we'll get back to you, asap.

Not readable? Change text. captcha txt

Start typing and press Enter to search