Future YOU – et arrangement designet for å hjelpe unge med å oppdage givende (og noen ganger uventede) karriereveier i hotell- og reiselivsbransjen.Du vil få høre ekte karrierehistorier, stille spørsmål […]

ECC – Excelling at Customer Centricity – an HSMAI Certification Program 🔑 Unlock the power of customer-centric leadership!With HSMAI Region Europe’s Excelling at Customer Centricity programme, your team identifies and implement processes to close gaps that stop them from excelling, consistently, when in direct contact with your guests. Actions are proposed with clear ECC measurements […]

By-Invitation Only: Designing Leverage of MICE Potential in the Business Mix📅 Tuesday, 30 September 2025 🕔  9:30 am - 1:30 pm (followed by light lunch) 📍 Amadeus IT Group, Calle Salvador de Madariaga 1, 28027 Madrid An exclusive MICE Strategy Experience comes to Madrid We’re excited to bring a high-impact, MICE strategy workshop to Madrid, […]

ECC – Excelling at Customer Centricity – an HSMAI Certification Program 🔑 Unlock the power of customer-centric leadership!With HSMAI Region Europe’s Excelling at Customer Centricity programme, your team identifies and implement processes to close gaps that stop them from excelling, consistently, when in direct contact with your guests. Actions are proposed with clear ECC measurements […]

Hotels Unleashed: Mastering Distribution Dynamics in the Current Regulatory Chaos📅 Thursday, October 9th, 2025 📍 Zafiro Palace Andratx, Mallorca 🕘 5:00 PM – 8:00 PMJoin HSMAI Europe for an exclusive roundtable designed for senior distribution executives. As HSMAI Europe expands and our members would like to increasingly prioritise Distribution, we are dedicated to specifically enhancing […]

Connecting Future Leaders Oslo Best i lufta og på bakken! 📅 Torsdag, 16. oktober, 2025 📍 Radisson RED Oslo City Centre 🕘 17:00 – 21:00 Velkommen til Connecting Future Leaders! Connecting Future Leaders (CFL) har som mål å skape faglige- og sosiale møtepunkter for erfaringsutveksling og nettverksbygging blant unge ledere, talenter og andre på 35 […]

HSMAI Europe's Virtual Curate - An Executive Insights Forum MEASURING WHAT MATTERS: CREATING KPI UNITY ACROSS STAKEHOLDERS 📅 Wednesday, 22nd October 2025 🕒 2:00 – 3:30pm CET 📍 VirtualThe Curate, an event designed exclusively for Organizational Member companies. This is a chance for you to delve into the topic of KPI's, while networking and engaging […]

HSMAI Europe Power-Up in Rhodes, Greece📅 Date: Thursday, 23 October 🕔 Time: 6:00 pm – 8:00 pm EET (followed by networking & drinks at Elissa Lifestyle Beach Resort) 📍 Location: Helea Lifestyle Beach Resort, Leof. Kallitheas 215, Rodos 851 00 An exclusive HSMAI Experience comes to Rhodes! We’re excited to bring our very first HSMAI […]

HSMAI Europe Power-Up om Hospitality AI - Building the Always-Reply FutureHSMAI Europe inviterer, i samarbeid med kommunikasjonsbyrået Maverix, til et inspirerende bransjetreff om hvordan kunstig intelligens er i ferd med å forandre kundereisen i hotell - og reiselivsbransjen. Sammen ser vi på hvordan AI kan gjøre service både mer personlig og mer effektiv - der […]

Connecting Future Leaders in London How to Market a Hospitality Business in a Changing World 📅 Date: Wednesday, 5th November ⏰ Time: 6:00 pm – 8:00 pm (followed by networking & drinks) 📍 Location: Sofitel London St James, 6 Waterloo Pl, London SW1Y 4ANWelcome to another Connecting Future Leaders event in London! This gathering is […]

HSMAI Europe's Curate - An Executive Insights Forum AI in hotel distribution 📅 Date: Wednesday, 5th November ⏰ Time: 6:00 pm – 8:00 pm + joint Networking with Connecting Future Leaders after the program 📍 Location: Sofitel London St James, 6 Waterloo Pl, London SW1Y 4ANThe second edition of Curate this year brings senior hospitality […]

Future YOUAn event designed to help young people discover rewarding (and sometimes unexpected) career paths in the hospitality industry.📅  Thursday, 6th November ⏰  4.00 pm - 6.30 pm 📍 Malmaison Manchester Students will hear real career stories, ask questions to professionals, and meet companies offering jobs and internships locally. Whether students are considering work, study, […]