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Welcome to The HSMAI Day Germany

Scandic Berlin Kurfürstendamm

Tuesday October 16th

From 08:30- 17:00 including drinks and networking

The HSMAI Day take place at Scandic Berlin Kurfürstendamm in Berlin. A full-day conference intended to provide you and your team an overview of current industry developments, focusing on subjects HSMAI considers important to put on the industry’s agenda. This year’s topic is Winning for customers and company culture through HSMAI Region Europe’s program, The Service Pledge. Tomorrow’s winners are companies that invest in their company culture and bringing the customer experience to the boardrooms. Your company culture and internal communication have a big impact on your reputation, repeat business and results, the Service Pledge program gives you tools to fine tune your management of these.

Target groups: GM´s and their leadership team, Destination Directors, Commercial Leaders, HR, RM Directors, Sales & Marketers and HQ.

It´s free to attend for HSMAI company members working directly in the hotel, event and travel industry.

Press here to see the program and to sign up!



Contact Us

Send us an email for any queries you have about HSMAI Europe and we'll get back to you, asap.

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