Upcoming activities HSMAI Region Europe

HSMAI Region Europe in cooperation with HSMAI Foundation would like to invite you to attend a complimentary by-invitation-only virtual Executive Roundtable exclusively for Chief Human Resource Officers from hotel companies.

ECC – Excelling at Customer Centricity – a HSMAI Certification programme

Personalised contact with your guest is so important. How can you turn this into a business opportunity and reduce margins for error, increase average spend and make a measurable difference to your online ratings?

HSMAI Europe Sales Master Class

Project: To deliver 4 Master Class around business development for the new normal
Target: Director of sales, commercial directors, Assistant director of sales, Revenue directors, General Managers
Dates: first one – October 8th at 3pm CET for 90 minutes then followed by 4 or 5 Thursdays
Format: A mix of homework, education and interviews

More information to come.

HSMAI Europe Brand Strategy Master Class 

Who needs brand strategy?
The short answer is everybody, and especially now.

The course will introduce you to brand strategy thinking, and help you apply it to your own brand immediately – creating your own brand platform as you go.

HSMAI Europe Curate

Curate is designed to identify, capture, and shape the executive-level content you need to focus on. Cross-disciplinary discussions, original research and interactive technology are used to explore the priority issues across the disciplines of culture & people, sales, marketing, distribution, revenue management and innovation. At Curate delegates will engage in a full day of invigorating cross-disciplinary discussions about emerging trends and crucial issues. Delegates will engage with colleagues and peers, sharing insights and experiences throughout this innovative forum.

More information to come!

HSMAI Europe ROC 2021

Welcome to Europe’s number one place for the latest trends and news in optimization, digital marketing and distribution for the travel and hospitality industry. The educational sessions are focused on elevating leadership and business acumen, anticipating and responding to headwinds, aligning sales, marketing, and revenue optimization efforts, adapting to the ever-changing landscape of hospitality technology, and driving profit throughout the customer journey.

HSMAI Europe Sales Leader Forum

Started in 2020, the HSMAI Sales Leader Forum Europe is an unique, new event. It advances the sales discipline by elevating the knowledge and skills of off-property sales leaders in regards to important trends, critical insights and best practices… and what this all means for leading sales teams in today’s landscape.

The HSMAI Europe Awards

The HSMAI Europe Awards 2020 will recognise the people and companies that deserve to be awarded for their great work in Hospitality, travel and tourism in 2020.

HSMAI Europe Breakfast and Afternoon meetings