Ask many hoteliers about their biggest technology headaches, and they will tell you about the painful procedure of setting up their PMS. It is an expensive process where the set up alone can take months, sometimes even years. And, once set up, many hotels find that other core software does not integrate. Most often, this is due to legacy software with on-site installations, complicated interfaces, and limited features. But even PMSs that boast cloud-based solutions tend to have a complicated set up and onboarding process. It leaves hotels stuck on the one hand, they want a new and better solution, on the other hand, they don’t have the time to invest in such complicated setups.
