Call for HSMAI Region Europe Advisory Board members 2020/2021
The Advisory Boards are HSMAI Region Europe’s advisors in order to become a leading association in Europe identifying and communicating trends and needs in the hospitality industry while [...]
Dates and destination to be set
Last week the very first HSMAI Commercial Summer Camp took place in Amsterdam. A whole week of great learning At the Summer Camp you had to think about the pros […]
HSMAI activities in London in September
All our events in September will take place at the beautiful St James Court Hotel in London which is part of Taj Hotels Scroll down to see our events: An […]
Here are the finalists for the HSMAI and Customer Alliance Guest Experience Award UK
HSMAI Region Europe, in cooperation with the german based company Customer Alliance, will hand out national awards on the upcoming HSMAI Day UK in London on Friday 14th September, and […]
HSMAI in cooperation with Customer Alliance hands out the Guest Experience Award on The HSMAI Day
In recent developments HSMAI Region Europe, in cooperation with the German company Customer Alliance, will hand out a national award on the upcoming HSMAI Day in London on Friday the […]
HSMAI Region Europe to co-locate events with HITEC in Palma de Mallorca
In the wake of the last two years’ co-location of HSMAI Region Europe’s ROC & DOC (Revenue Optimization Conference and Distribution Optimization Conference) and HFTP’s HITEC Europe in [...]
Andre Kaufmann from ReviewPro is now certified
Andre Kaufmann, representing ReviewPro for Germany, Austria, Switzerland and France is now certified as Executive coach to facilitate the HSMAI program Winning for customers service pledge [...]
You may now certify internal Service Pledge Executive Coaches
HSMAI is up close with international trends, and aware that future winners are those who are prepared to take the customer experience seriously. Insight into all stages of the customer […]
