ECC – Excelling at Customer Centricity – an HSMAI Certification Program | Session 2

Virtual

ECC – Excelling at Customer Centricity – an HSMAI Certification Program 🔑 Unlock the power of customer-centric leadership!With HSMAI Region Europe’s Excelling at Customer Centricity programme, your team identifies and implement processes to close gaps that stop them from excelling, consistently, when in direct contact with your guests. Actions are proposed with clear ECC measurements […]

ECC – Excelling at Customer Centricity – an HSMAI Certification Program | Session 3

Virtual

ECC – Excelling at Customer Centricity – an HSMAI Certification Program 🔑 Unlock the power of customer-centric leadership!With HSMAI Region Europe’s Excelling at Customer Centricity programme, your team identifies and implement processes to close gaps that stop them from excelling, consistently, when in direct contact with your guests. Actions are proposed with clear ECC measurements […]

Power Up | Amsterdam | February

Sofitel Legend the Grand Amsterdam Oudezijds Voorburgwal 197, Amsterdam, Netherlands

Power Up Amsterdam – February Edition: A Fresh Take with an Exclusive MICE Workshop!📅 Date: Thursday, February 27, 2025 🕔 Time: 3:00 pm – 6:00 pm, followed by networking, light food and drinks 📍 Venue: Sofitel Legend the Grand Amsterdam, Oudezijds Voorburgwal 197, 1012 EX Amsterdam, NetherlandsExciting News! We’ve made some additions and changes to […]

HSMAI Europe & HFTP | Networking Event | Berlin

Hilton Berlin Mohrenstraße 30, Berlin, Berlin, Germany

HSMAI Europe & HFTP Invite Our Members to an Exclusive Industry Networking Evening in Berlin! Wednesday 5th March 2025 6:00pm - 9:00pm at the Hilton Berlin, Mohrenstraße 30, 10117 Berlin, Germany After two incredible networking events during ITB Berlin in 2023 and 2024, Hospitality Sales and Marketing Association International (HSMAI) Region Europe and Hospitality Financial […]

Designing Leverage of MICE Potential in the Business Mix (By-Invitation-Only Workshop)

Grand Hotel Oslo Karl Johans gate 31, 0159, Oslo, Norway

Designing Leverage of MICE Potential in the Business Mix Workshop By-Invitation-Only 📅 Date: Tuesday, March 25, 2025 🕔 Time: 9:00 pm – 12:00 pm 📍 Venue: Grand Hotel, OsloWe’re shaking things up and bringing a powerful workshop on MICE strategy to Oslo—a condensed version of our highly successful "Designing Leverage of MICE Potential" workshop we hosted […]

Møte- og Eventbørsen 2025

Grand Hotel Oslo Karl Johans gate 31, 0159, Oslo, Norway

HSMAI'S MØTE- OG EVENTBØRSEN TIRSDAG 25. MARS 2025 GRAND HOTEL I OSLO Meld deg på som utstiller på Møte- og Eventbørsen – årets møteplass for hotell- event og reiselivsbransjen. HSMAI inviterer deg til et arrangement hvor ledende aktører fra bransjen samles for en dag fylt med nettverksbygging, faglig inspirasjon og spennende muligheter. NYTT AV ÅRET! […]

HSMAI Awards Norway 2024

Grand Hotel Oslo Karl Johans gate 31, 0159, Oslo, Norway

Bli med oss å feire vår fantastiske bransje, de nominerte og alle vinnerne under HSMAI Awards Norway prisfesten! Dato: Tirsdag, 25. mars 2025 Sted: Grand Hotel, Oslo Priser: Medlem early bird: 1695,- eks mva Medlem: 1895,- eks mva Ikke-medlem early bird: 2395,- eks mva Ikke-medlem: 2595,- eks mva I denne prisen er det inkludert aperitif, 3-retters middag, vinpakke […]

Connecting Future Leaders | April | Oslo

Connecting Future Leaders – Selvutvikling for morgendagens ledere: Hvordan investere i egen vekst og skape et solid fundament for fremtiden.. 📅 Date: Tirsdag 1. april 2025 🕒 Time: 17:00 – 21:00 📍 Venue: Amerikalinjen, Oslo 🏢 Address: Jernbanetorget 2, 0154 Oslo Velkommen til årets første “Connecting Future Leaders”-arrangement! Basert på tilbakemeldinger fra workshoppen i desember, […]

HSMAI Europe Commercial Strategy Forum | Lisbon

Epic Sana Marques Av. Fontes Pereira de Melo 8, Lisbon, Portugal

Welcome to the HSMAI Europe Commercial Strategy Forum Lisbon. This full-day event will bring together hospitality leaders to discuss cutting-edge strategies in revenue management, sales, marketing, and distribution. The HSMAI Europe Commercial Strategy Forums were inspired by a simple yet powerful idea: to bring the insights, energy, and expertise of our HSMAI Europe Commercial Strategy Conference to local markets […]

HSMAI Europe Commercial Strategy Forum | Athens

Electra Metropolis Athens Mitropoleos 15, Athina, Athens, Greece

Welcome to the HSMAI Europe Commercial Strategy Forum Athens. This full-day event will bring together hospitality leaders to discuss cutting-edge strategies in revenue management, sales, marketing, and distribution. The HSMAI Europe Commercial Strategy Forums were inspired by a simple yet powerful idea: to bring the insights, energy, and expertise of our HSMAI Europe Commercial Strategy Conference to local markets across Europe. […]

Power Up | Oslo | April

Thon Conference Universitetsgaten Universitetsgata 26, Oslo, Norway

Unlocking the Future: Artificial Intelligence in Hospitality ManagementJoin an exclusive, intimate gathering of industry professionals for a deep dive into how Artificial Intelligence (AI) is reshaping the roles of Commercial Teams and Revenue Managers in the hospitality industry. Together, we'll explore the opportunities and challenges AI brings, from dynamic pricing to customer experience optimization. 📅 […]

Power Up | Amsterdam | May

Inntel Hotel Amsterdam Landmark VOC-kade 600, Amsterdam, Netherlands

The European Outlook and How This Impacts the Dutch Market Join us for an exciting and insightful evening in Amsterdam focusing on the economic and geopolitical influences on the hospitality sector.  📅 Date: Tuesday, 6th May ⏰ Time: 3:00 pm – 7:00 pm 📍 Location: Inntel Hotels Amsterdam Landmark, VOC-kade 600, 1018 LG Amsterdam   📌  […]

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